King Brychan in Merthyr Tydfil

Warm friendly staff, food awful, went cold quickly, and steak was overcooked, tough and dry, I think I could see the marks where the jockey had been whipping it in the 3:30 at Ascot.

Extremely poor. My friend ordered fries and didn't get them. I had the chicken and mushroom pie which was awful, it must have been microwaved because the pastry was hard and not flakey at all. Peas didn't even taste like peas. The cup my tea came in was dirty, the spoon was also dirty. Absolutely awful experience.

Lovely and warm friendly service and really enjoyed the kebab

Rubbish food for the price way over cooked and to hard to eat totally disgusting

A very welcoming place to visit, friendly staff team, great food and drinks at reasonable prices. Will definitely return.

Great food and excellent service at all times

Lovely staff who looked after us very well and made our Christmas celebration special

Re: Festive menu. Mainly Starter/Dessert. Re: Starter. I chose the Pâté with onion chutney for starters. The Pâté and chutney was a satisfactory portion and tasted delicious however, I cannot say the same with regard to the French stick bread portion. I had 3 slices of bread, 1 of 3 was the first or last cut of the stick and was no bigger than a 10 pence piece and should not have been served. The bread portion in comparison with the Pâté and chutney was completely disroportionate. I still had half a portion of Pâté and chutney after I'd eaten the bread. Re: Dessert I chose the lemon tart with ice cream and raspberry sauce. It was served with a straw shape/length chocolate/wafer on top (the type of addition you would expect to see on an ice cream sundae or cone). It was certainly misplaced on a lemon tart dessert. I was expecting a fresh raseberry coulis however, what was drizzled all over the tart was, an extremely sickly sweet artifical sauce that can be purchased from supermarkets to drizzle over ice cream. In my opinion, the dessert would be best served with a fresh raspberry on top of the tart, fresh coulis (not drizzled over the tart) and served with fresh cream not ice cream. The sauce completely ruined the dessert for me, so much so I left 99% of the tart and just ate the ice cream but wished it was cream. The carvery had a good selection but parsnips with onions was a definately no no for me too. Both tasted fine but not together. The staff were professional, friendly and very attentive. The establishment closer to the toilet area had a damp smell in the air. The Christmas trees were both decorated beautifully. In summary, the starter and dessert did not deserve anything higher than 2 stars for me personally.

The food was really good & the staff friendly

Worse carvery I've tasted, tasteless, beef can't even chew, all veg dry, mash like baby food & gravy was instant.

Carvery was lovely, staff we so friendly and helpful too.

Lovely festive burger really enjoyed

Absolutely disgusting popped in for a carvery never again £35 worth of rubbish, roast potatoes so hard couldn't even cut them, carrots rock hard would of rathered microwave meal probably would of been nicer and better value for money

Great service by a nice young lady named Crystal helped me out with my Blue Light card discount

Perfect welcome and perfect service

Lovely spacious restaurant/ bar. Great customer service provided by a very polite gentleman named Chris. Chris went that extra mile for us and our dog who absolutely adores him :)

Very enjoyable as always Crystal is excellent and always makes us welcome and assists us with wheelchair access and spoon lol for our elderly father. Great carvery although sometimes a bit cold so that is disappointing And not keen on dogs being allowed in the eating area but other than that we come every 2weeks from Barry to take our 92 year old dad out who loves the food x thank you x all staff are good and accommodating

Though having to wait for food, the staff were very polite and professional. The food was excellent aswell.

Richard was great and friendly, great service thank you

Went today had a drink and a lovely carvery definitely going to be back soon can't fault the service lovely staff and very helpful

Not much choice for vegans sadly Richard was very friendly and helpful he made the visit better.

Louise the waiter was lovely & polite, made us all feel comfortable and welcome when we had a party meal here, was always asking if we needed anything :)

Accommodated us very last minute and service was superb. Tasty carvery and very much appreciated

Lovely atmosphere, really friendly welcoming staff! Food gorgeous as always! We had the Sunday lunch! Served by Crystal, really friendly and helpful!

We came back several times over a three day holiday in Wales for a 40th birthday. We returned cuz the food was pretty decent for its low cost. Can see why the king is so popular with the locals. Only pub in Merthyr Tydfil where we can take the dogs inside. And they could have a dinner in bowls, amazing. The staff member called Crystal is warm, welcoming and friendly. In fact all the staff are lovely, courteous and made us want to return.

Served by Crystal who was very polite and helpful

I booked a surprise meal for my mothers birthday the service we received was amazing! Very friendly, good atmosphere food was lovely too. 3 staff that did it for us and went out of they way and were amazing throughout the evening were Crystal, richard and morgan. My mam was so surprised and we all enjoyed our meals. Will definitely be returning. Thank you all x

Very nice staff. Yummy food. Good guiness

Very pleasant lunch. We ordered two burgers and a mixed grill. All was cooked beautifully. Would recommend.

Lovely people, service with a smile, good value for money and a thoroughly enjoyable experience. Nothing is too much for Crystal our server, fab service.

We come quite regular to your pub for the carvery. Today was the best I was served by Crystal at the till very friendly and lovely. I don't know the name of the carvery guy who served us but it was outstanding the beef melted in our mouth so soft and the cauli cheese was brilliant 👏 Thanks we really enjoyed it. Lisa & Dan x

Crystal was a good host and very accommodating

Was served by a lovely staff member jac he was very helpful with my sons allergies and showed me all through the ingredients to assure no peanuts and added tree nuts to be extra careful

Aneirin was fantastic, great service and great food today. Will be coming here again.

Food was nice for pub grub, pie was probably heated in microwave as it was not very hot,

Lovely staff, Very comfortable surroundings, Food excellent and we felt welcomed, Highly recommend, Do you self a favour, and treat yourself, I am sure you will not be disappointed!

Louise provided us a great service on our visit.

Louise give us a great service, she was very helpful and polite.

Louise was very helpful, cheerful and happy person.

Great service and good service food was very nice

Carvery was very good, beef was excellent. Only downside was the roast potatoes which were a bit bland.

Went for the carvery, and from start to finish the whole experience was wonderful. Staff were efficient, polite and incredibly helpful and the service was very prompt (even though it was clearly very busy) food was delicious and had a very pleasant visit there. Have decided to make at a more regular stop as a result.

Good value for money and helpful staff.

Couldn't ask for better. Turned up without a booking but was found a table despite being busy. Customer service was impeccable and Richard was very welcoming and helpful, carvery was fantastic and the children's meals were fair for value. All said and Done very pleased with food and service.

Person to greet us was Amanda. Lovely lady nothing to much trouble. Lovely meal will absolutely visit again. Thank you.

So helpful, great service 👏 thanks

Richard and Meg the dream team food and service amazing thank you!

We walked into the restaurant, there was this man who showed us to our table, he looked liked he was going to a guns n roses concert? So I gather he was the manager or supervisor? Very scruffy looking for a manager i would say? Apart from that the food was nice?

Lovely restaurant. Have been before when it was a different name and thought we would try again as we were in the area. Had lovely chap called Richard serve us and a generally fab dinner.

I am coeliac and there is a lot of choice for me and the food is great.

The food in the main was lovely, I really enjoyed the Thai red curry. However, the mixed grill was not as good as expected. The steak was rubbery and the gammon was tough. I tried to order at the table but it wouldnt allow me to input the discount code. Despite this, the staff were very pleasant and helpfu and the portions were a good size.

Chris was lovely at The King Brychan, and service with a smile.

Quick light lunch with some of the family, nice food and service

Thank you Crystal and all staff at the king brychan another great dining experience

, wonderful service, very friendly and welcoming

Richard, your front of house/team leader was exceptionally helpful in accomodating our party of three, one of whom is disabled and uses a mobility scooter. Gave us a warm welcome, nothing was too much trouble. An absolute credit to your company. In addition to Richard's excellent service I must also include Brent the chef who served our meals. So pleasant and helpful, a really engaging young man. Cannot fault the service from start to finish.

Louise and richard was very helpful and amazing as it was my hubby's 50th birthday and arranged a piece of cake to the table with a candle and sang happy birthday loved the carvery too thank you guys for the little surprise for hubby (he wasn't happy as everyone was looking at him lol but I think he was happy really) xx

Nice atmosphere with great friends

Great food, great service, Amanda was great

Crystal was very pleasant indeed!

Friendly staff excellent service excellent food A young man called Morgan was very helpful

Very friendly atmosphere and staff are brilliant. Great food worth the money.

Resonably priced meals and staff were pleasent and helpful and richard was lovely and polite

Had a carvery normally fine but this time food wasn't hot enough

Served by Dan who is always very polite ,helpful and a credit to your establishment, I visit fairly regularly and find all staff very pleasant,and helpful.looking forward to my next visit.

The boy chris was very polite and helpful with me and my kids, more people like chris we need in the world. Great customer service, well done chris. 👏 Food was very nice kebab was spot on. Thanks.

Great service, will return again 👍🏼

Lovely friendly staff who really make an effort to make you feel welcome

Mathew , Meghan and Chris served us for our visit today and they were all fantastic very friendly and couldn’t do enough! Food was lovely as always

We came in with a party of 20. Meg was incredibly communicative with us, answered all of our questions, and was super nice through our whole meal. Thank you!!!

We received great service when we came for a meal last night, we were served by crystal on the bar and considering how busy it was she carried on serving with a smile even though she was rushed off her feet, the food was beautiful thank you.

We came in with a large party and Meg handled the group with ease. Thanks for the great service!

We had a huge disorganized group and our server Meg was more than accommodating and made sure every one of us got the right orders and drink and follow up. We appreciated her patience and care!

Meg was an excellent and attentive server! Very kind and patient with our large group. Tasty fries!

Good food. The member of staff who helped our large party was called Meg. She was incredibly welcoming and did a great job keeping all our orders sorted. She went above and beyond. Food and drinks were good too!

Felt as though staff were trying to rush us. Kept saying the carvery was nearly out of food (at 7pm?). Caused a few diners to change their order. We had booked a table for 15 with a week's notice so you'd expect there to be food available. The food presented was generally good but then staff started clearing the table as we ate. Finally staff were shouting goodnight to a colleague so loud as to be heard right round the bar. There were only our 15 people left in the venue but it was not even 9 o clock and we were made to feel as though we were keeping them up past their bed time. Even placed cleaning spray on the table while we were sat there to hurry us up.

Lovely meal. Pub has a nice atmosphere. Staff are helpful and friendly.

Had a lush Carvery, service with a smile and so well mannered and made my whole experience so enjoyable thank you Kim,Chris and Richard The other person I came with had the scampi and said it was incredible highly recommend will be back

Jac very friendly and welcoming at the bar and Dan was so polite when serving the carvery. Really enjoyed!

Brilliant service even though it was busy, good carvery, had large, wish I had standard as I'm stuffed now.

Really below average pub. Half of the menu was unavailable will go to harvester across the road next time.

BEWARE - If you have discount for NHS, Emergency Service or any other discount that allows money off all food… they will lie and say it’s unavailable for dessert! I spoke with a manager previously who explained this works on all food but not drink as per terms in the app… now when you ask… they lie. Also be prepared for extremely long waits, larger groups are split up with tables and bar staff being rude.. They have 3 tills to serve but understand the bar so be prepared for others being served before you as they play musical tills and forget who they have served… This is the 3rd visit this month and the same items off the menu… Gammon and Streak… missing a bunch of vegetarian options and vegan options. Overall if you value and evening out, I would avoid this place, the last 2 of 3 visits have been terrible, we gave it another chance but this was our last. If we can make ever a few people aware to avoid ruining their evening then all the better… otherwise be prepared to pay for a disappointing evening.

Great service from Amanda, very helpful and food was served quickly and hot.

Great food and customer service.

Great service,great food and service from Richard was excellent

Was greeted very friendly from all the staff, Kim took our order and was very polite. We will definitely be coming back with the whole family. Cowboy burger was one of the best burgers I have had for a while !!

Chris was amazing, the service and friendliness he displayed was very comforting and very professional

The service was absolutely amazing, and the food was delicious. Above all this i’d like to say that Christian done an amazing job serving us and making sure that our meal was okay ect. Definitely will be coning back.

This was my second time coming here and Chris gave amazing service definitely coming back again

Staff here are lovely crystal was really helpful and polite

Crystal was lovely and made it a pleasant evening.

Best carvery i ever had and i had a lot in my time staff really friendly and welcoming highly recommended

Very enjoyable Richard exceeded expectations

Only pub we could find in Merthyr

Great food to be had ,and really friendly staff, overall a fantastic night out many thanks 🙏

We met and dealt with efficiently and politely by Richard who was also a wealth of information about Christmas lunch. Crystal who served us was polite and attentive 👍🏻 Great staff. Carvery was warm and tasty. Only gripe - some of the comfy armchairs are way too low for the table

Very reasonable price. Good service and good.

Was served by Morgan when ordering at the bar very friendly and helpful

Amazing food! Will definitely be coming back! All staff did an amazing job but particular thanks to Morgan for excellent service! 👏

Lovely meal and excellent bar service from Crystal! Even saw our food had arrived at our table and offered to bring my drinks order over so we could enjoy our food. Great service and very polite.