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4.0

Based on 2.815 opinions finded in 1 websites

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Nº 78 in 158 in Merthyr Tydfil

CUSTOMERS TALK ABOUT DISHES WITH..roundfishsteakchickenbeautifulcookedmeatlady
Score
OpinionsNoteGoogle2.8154.0

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Good value for money and helpful staff.

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Jane Robinson . 2024-11-04

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Went for the carvery, and from start to finish the whole experience was wonderful. Staff were efficient, polite and incredibly helpful and the service was very prompt (even though it was clearly very busy) food was delicious and had a very pleasant visit there. Have decided to make at a more regular stop as a result.

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Elizabeth Thomas-Thompson . 2024-11-04

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Couldn't ask for better. Turned up without a booking but was found a table despite being busy. Customer service was impeccable and Richard was very welcoming and helpful, carvery was fantastic and the children's meals were fair for value. All said and Done very pleased with food and service.

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Christopher Jones . 2024-11-03

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Person to greet us was Amanda. Lovely lady nothing to much trouble. Lovely meal will absolutely visit again. Thank you.

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Kevin Taylor . 2024-10-31

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Lovely restaurant. Have been before when it was a different name and thought we would try again as we were in the area. Had lovely chap called Richard serve us and a generally fab dinner.

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Scott oneill . 2024-10-29

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We walked into the restaurant, there was this man who showed us to our table, he looked liked he was going to a guns n roses concert? So I gather he was the manager or supervisor? Very scruffy looking for a manager i would say? Apart from that the food was nice?

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Aaron Field . 2024-10-29

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Richard and Meg the dream team food and service amazing thank you!

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Ellah Fencing . 2024-10-29

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So helpful, great service 👏 thanks

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Sharon . 2024-10-29

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I am coeliac and there is a lot of choice for me and the food is great.

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Paula Barnard . 2024-10-26

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The food in the main was lovely, I really enjoyed the Thai red curry. However, the mixed grill was not as good as expected. The steak was rubbery and the gammon was tough. I tried to order at the table but it wouldnt allow me to input the discount code. Despite this, the staff were very pleasant and helpfu and the portions were a good size.

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Paula Browne . 2024-10-25

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Chris was lovely at The King Brychan, and service with a smile.

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Charlotte Gething . 2024-10-24

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Quick light lunch with some of the family, nice food and service

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Frederick John Berry . 2024-10-21

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, wonderful service, very friendly and welcoming

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Dawn Fear . 2024-10-20

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Lovely atmosphere, really friendly welcoming staff! Food gorgeous as always! We had the Sunday lunch! Served by Crystal, really friendly and helpful!

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Amy Lewis . 2024-10-20

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Richard, your front of house/team leader was exceptionally helpful in accomodating our party of three, one of whom is disabled and uses a mobility scooter. Gave us a warm welcome, nothing was too much trouble. An absolute credit to your company. In addition to Richard's excellent service I must also include Brent the chef who served our meals. So pleasant and helpful, a really engaging young man. Cannot fault the service from start to finish.

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Maximus Mckeown . 2024-10-20

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Thank you Crystal and all staff at the king brychan another great dining experience

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Wayne Santos . 2024-10-20

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Great food, great service, Amanda was great

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Shauna Williams . 2024-10-19

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Very friendly atmosphere and staff are brilliant. Great food worth the money.

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lee evans . 2024-10-19

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Crystal was very pleasant indeed!

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Michael Sharpe . 2024-10-19

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Friendly staff excellent service excellent food A young man called Morgan was very helpful

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v h . 2024-10-19

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Louise and richard was very helpful and amazing as it was my hubby's 50th birthday and arranged a piece of cake to the table with a candle and sang happy birthday loved the carvery too thank you guys for the little surprise for hubby (he wasn't happy as everyone was looking at him lol but I think he was happy really) xx

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Lisa Taylor . 2024-10-19

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Nice atmosphere with great friends

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Andrew Tuck . 2024-10-19

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Resonably priced meals and staff were pleasent and helpful and richard was lovely and polite

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Maxine Morris . 2024-10-17

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Had a carvery normally fine but this time food wasn't hot enough

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Sue Davies . 2024-10-17

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Served by Dan who is always very polite ,helpful and a credit to your establishment, I visit fairly regularly and find all staff very pleasant,and helpful.looking forward to my next visit.

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john costin . 2024-10-14

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Great service, will return again 👍🏼

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Jack Pott . 2024-10-14

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The boy chris was very polite and helpful with me and my kids, more people like chris we need in the world. Great customer service, well done chris. 👏 Food was very nice kebab was spot on. Thanks.

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Morgan . 2024-10-14

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Lovely friendly staff who really make an effort to make you feel welcome

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Catherine Williams . 2024-10-13

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Mathew , Meghan and Chris served us for our visit today and they were all fantastic very friendly and couldn’t do enough! Food was lovely as always

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Leah Spark . 2024-10-12

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Good food. The member of staff who helped our large party was called Meg. She was incredibly welcoming and did a great job keeping all our orders sorted. She went above and beyond. Food and drinks were good too!

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Emily Dezurick-Badran . 2024-10-11

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Meg was an excellent and attentive server! Very kind and patient with our large group. Tasty fries!

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S Griffith . 2024-10-11

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We came in with a party of 20. Meg was incredibly communicative with us, answered all of our questions, and was super nice through our whole meal. Thank you!!!

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Dara Monasch . 2024-10-11

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We had a huge disorganized group and our server Meg was more than accommodating and made sure every one of us got the right orders and drink and follow up. We appreciated her patience and care!

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Veronica La Rosa . 2024-10-11

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We came in with a large party and Meg handled the group with ease. Thanks for the great service!

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Jaclyn Simmons . 2024-10-11

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We received great service when we came for a meal last night, we were served by crystal on the bar and considering how busy it was she carried on serving with a smile even though she was rushed off her feet, the food was beautiful thank you.

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Iris Thomas . 2024-10-11

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Felt as though staff were trying to rush us. Kept saying the carvery was nearly out of food (at 7pm?). Caused a few diners to change their order. We had booked a table for 15 with a week's notice so you'd expect there to be food available. The food presented was generally good but then staff started clearing the table as we ate. Finally staff were shouting goodnight to a colleague so loud as to be heard right round the bar. There were only our 15 people left in the venue but it was not even 9 o clock and we were made to feel as though we were keeping them up past their bed time. Even placed cleaning spray on the table while we were sat there to hurry us up.

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Tyron Stevenson . 2024-10-10

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Lovely meal. Pub has a nice atmosphere. Staff are helpful and friendly.

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Sara Thomas . 2024-10-10

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Had a lush Carvery, service with a smile and so well mannered and made my whole experience so enjoyable thank you Kim,Chris and Richard The other person I came with had the scampi and said it was incredible highly recommend will be back

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Gethin Mayers . 2024-10-08

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Brilliant service even though it was busy, good carvery, had large, wish I had standard as I'm stuffed now.

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w stokes . 2024-10-06

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Really below average pub. Half of the menu was unavailable will go to harvester across the road next time.

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James Cartwright . 2024-10-06

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Jac very friendly and welcoming at the bar and Dan was so polite when serving the carvery. Really enjoyed!

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Sara Thomas . 2024-10-06

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BEWARE - If you have discount for NHS, Emergency Service or any other discount that allows money off all food… they will lie and say it’s unavailable for dessert! I spoke with a manager previously who explained this works on all food but not drink as per terms in the app… now when you ask… they lie. Also be prepared for extremely long waits, larger groups are split up with tables and bar staff being rude.. They have 3 tills to serve but understand the bar so be prepared for others being served before you as they play musical tills and forget who they have served… This is the 3rd visit this month and the same items off the menu… Gammon and Streak… missing a bunch of vegetarian options and vegan options. Overall if you value and evening out, I would avoid this place, the last 2 of 3 visits have been terrible, we gave it another chance but this was our last. If we can make ever a few people aware to avoid ruining their evening then all the better… otherwise be prepared to pay for a disappointing evening.

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Rick Y . 2024-10-05

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Great service from Amanda, very helpful and food was served quickly and hot.

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Adrian Landeg . 2024-10-05

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Great food and customer service.

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Ricky Lee Jones . 2024-10-05

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Great service,great food and service from Richard was excellent

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Gary Bath . 2024-10-03

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Was greeted very friendly from all the staff, Kim took our order and was very polite. We will definitely be coming back with the whole family. Cowboy burger was one of the best burgers I have had for a while !!

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Pins and Shins . 2024-10-01

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Chris was amazing, the service and friendliness he displayed was very comforting and very professional

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Chloe Davies . 2024-09-30

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This was my second time coming here and Chris gave amazing service definitely coming back again

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DL sen . 2024-09-30

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The service was absolutely amazing, and the food was delicious. Above all this i’d like to say that Christian done an amazing job serving us and making sure that our meal was okay ect. Definitely will be coning back.

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Sarah Lou Cross . 2024-09-30

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Staff here are lovely crystal was really helpful and polite

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Claire Thomas . 2024-09-28

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Very enjoyable Richard exceeded expectations

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julie jefferson . 2024-09-27

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Best carvery i ever had and i had a lot in my time staff really friendly and welcoming highly recommended

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Andrew Delaney . 2024-09-27

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Crystal was lovely and made it a pleasant evening.

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Laura Jones . 2024-09-27

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Only pub we could find in Merthyr

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Paula . 2024-09-26

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Great food to be had ,and really friendly staff, overall a fantastic night out many thanks 🙏

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Bernadette Jones . 2024-09-25

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We met and dealt with efficiently and politely by Richard who was also a wealth of information about Christmas lunch. Crystal who served us was polite and attentive 👍🏻 Great staff. Carvery was warm and tasty. Only gripe - some of the comfy armchairs are way too low for the table

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Brent Martin . 2024-09-24

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Very reasonable price. Good service and good.

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Kevin O'Neill . 2024-09-23

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Me and my partner went there for a last minute meal and it was lovely, the staff were really friendly, especially teigan! He made our experience there amazing!! Will defiantly be back again!

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Kelsey Barnard . 2024-09-22

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Lovely meal and excellent bar service from Crystal! Even saw our food had arrived at our table and offered to bring my drinks order over so we could enjoy our food. Great service and very polite.

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Janine Bryan . 2024-09-22

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Arrived with out booking but the young man on the door think it was Richard who managed to fit us in and so glad has food was good carvery and all hot and prepared well waiters works so hard crystal and Kim don't stop clearing away and setting tables such a busy day with weather so bad

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Andrew Flaherty . 2024-09-22

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RIP OFF Meat & trimmings carvery is the same price as veg only carvery without Yorkshire puds and stuffing!! Previously a 5 star rating from me but..... since they have decided to charge the same amount for a carvery with out the meat( just veg, no Yorkshires or stuffing), as one with the meat and trimmings. I would definitely say if you are a veggie or a vegan to swerve this place ....it's now a total rip off!! This review is from last year. I think her name was Meghan, she is a vegan and was absolutely wonderful. We have had her Twice now on our visits to the pub, I keep meaning to review her but kept forgetting to. She is very knowledgeable about what foods are suitable for us vegans and being vegan herself, we feel reassured and confident with what she advised. She is polite and Informative, she went the extra mile for us last time and gave us the chocolate bombs left over from Christmas. They were delicious. She remembers us, when we go which adds a great personal touch. Wish there were more people like her to promote excellent customer experiences 🥰

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sarah barnes . 2024-09-22

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Customer care excells with all staff. Meal to be as expected offering overall value.

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40023 Lancastria . 2024-09-22

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Was served by Morgan when ordering at the bar very friendly and helpful

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Sue Price . 2024-09-22

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Amazing food! Will definitely be coming back! All staff did an amazing job but particular thanks to Morgan for excellent service! 👏

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Niamh Griffiths . 2024-09-22

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Crystal was lovely she made our visit here so nice and was a pleasure to be there

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Emily Edmunds . 2024-09-21

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Its was my daughters birthday we come down here to celebrate and the staff was really polite and friendly and done the table up lovely for her thanks to crystal and chris for sorting the cake out and singing happy birthday after having a rough day they really cheered her up.

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Sarah Edmunds . 2024-09-21

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Chris was great food was amazing

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Christian Cunningham . 2024-09-21

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Brilliant place to go came in on my staff night out and every body is saying about how brilliant the service was couldn’t keep us away from the cocktails will definitely be telling everybody to go and test it out especially the woo woo cannot wait to come back and speak to Morgan he was so nice and polite he even took a photo of the group of us invited him into the photo buy sadly he didn’t join but an amazing place without a doubt would recommend to anybody and everybody

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Teigan Ashford . 2024-09-21

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Allways lovely everytime I come here. We were greeted by Chris who was our server He was really polite and friendly and helpful the food come really quickly and was cooked really nice.

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Summer Hobby-thomson . 2024-09-21

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Food was very nice,server Chris was nice and the atmosphere was good

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Tyler Cunningham . 2024-09-21

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Chris was amazing, great service and great food

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Kiarra xx . 2024-09-21

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Chris served us and was amazing. Super sociable. Knew what he was talking about and made the experience super enjoyable and fun

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Bethany Thomas . 2024-09-21

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Beautiful place, service was brilliant too! That handsome young man Christian (I believe his name was) really helped out!

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Matthew Robert Hier . 2024-09-21

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Service was great, got served by Chris and he couldn’t have been more helpful.

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Lee Price . 2024-09-21

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Morgan severed us, very welcoming and helpful guy

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Abi Horner . 2024-09-21

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We were served by Morgan who was extremely helpful, he also suggested a different drink for us to order which turned out to be better than my original choice!

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Jaden Drury . 2024-09-21

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Great atmosphere and brilliant staff that would do anything for you! Had a dessert made by Aneirin which was absolutely delicious and highly recommended!

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Ciaran Packham-Dawe . 2024-09-21

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Absolutely amazing, Chris was friendly and great

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Tyler Nicholas . 2024-09-21

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Got to say food was great did not wait long and the young boy who served us was absolutely brilliant polite and well dressed thank you king brychan

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Sonia Cunningham . 2024-09-21

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All the staff were friendly polite and helpful. Food is good value. Thank you to the GM and team Mathew, Morgan, Kim, Crystal, Teigan and Jac

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Christine Owens . 2024-09-21

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Lovely meal with the family, food was brilliant. The staff were so attentive especially our waiter, Morgan, who went above and beyond!!! Will definitely be returning

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lois jones . 2024-09-21

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Lovely food, Louise was so kind thank you! 🥰💖

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Lucy Stephenson . 2024-09-21

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Lovely food and crystal was fantastic.

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Spencer Muir . 2024-09-21

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Lovely food and Cristal service was marvellous and she made us feel like VIP

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Milko Petkov . 2024-09-21

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Our visit to this pub was superb, excellent food great atmosphere and very friendly staff. Morgan Matt and jack all were 10/10.. Kim especially was one of the nicest person I spoke to helped us with our food order and gave us advice on extras which we were unsure of… amazing visit will come again

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Matthew . 2024-09-21

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Had a great time, haven’t been in for a while but Christian made us all feel welcome. He was very friendly. Will definitely be coming back soon

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Tiffany Nicholls . 2024-09-21

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visited today, absolutely brilliant experience!!! morgan, crystal and kim were a great help!!!

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Corey Jackson . 2024-09-21

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Lovely food and excellent service! Thank you especially to Morgan, Kim and Crystal who were amazing x

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Ruby Knight . 2024-09-21

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Served by Morgan who was really friendly and lovely with the kids, food was great. Would definitely recommend.

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Ceinwen Pritchard . 2024-09-21

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Good value for money, nice staff.

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Tom Williams . 2024-09-21

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Kim, Crystal and Matthew who served our meals were superb!! Absolute credit to the manager of this establishment, & would recommend this amazing pub to everyone who appreciates excellent customer service and a friendly face at the door, Thank you so much! :)

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Morgan oneill . 2024-09-21

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Louise was super helpful, providing my niece with a pen to colour and a toy from the claw machine.

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james lowe . 2024-09-21

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Chris and Louise were brilliant. lovely atmosphere, quick service and friendly staff.

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Rebecca Harris . 2024-09-21

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Returned again with my family and received an amazing service from Richard. Chris & Morgan. Outstanding service, from being seated, receiving a high chair for my little boy, taking our drinks orders and our meals order. Made us feel very welcomed once again. Thanks for your hospitality see you next time xxx

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Stacey Martin . 2024-09-21

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The girl who served us, crystal was brilliant, had such a great manners and customer service was spot on!

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Chloe Edwards . 2024-09-21

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Lovely place to eat, food was lovely, staff are very friendly. They even came around with little toy each for the children

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Paula Cooper . 2024-09-21

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Very polite, helpful, followed up review with us, food hot, all together delivery, friendly

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Louise . 2024-09-21

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Amazing Louise made sure she sorted our delema out with the prices and make sure we were all happy and brilliant customer service Louise. Great at ur job x

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Becky Price . 2024-09-21

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Friendly staff, good quality food at a very affordable price. The carvery is always full of succulent meats and veggies cooked to perfection. It's become our go to place now

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Emily Ann Gavin-Gates . 2024-09-20

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It was amazing, great service Amanda Green.

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Jessica Green . 2024-09-19

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