Kineya Mugimaru - Cambridge in Cambridge

Cleanliness is very important here. Dirty cutlery. Preparing food in unhygienic conditions. The taste of the food was also a flop Toilet looked worse than a train station toilet.

The time before last that I was there, the meals we wanted were sold out, unfortunately the system was not updated. So I had ordered the food only to find out at the till that it was not available- they ran out of chicken! To be fair, it was a fee minutes to closing time; would have saved me the trouble of ordering and paying for the meal if the system for ordering was accurately in sync with the kitchen. The last time I was there, I got the meal you can see in the photos- not sure I'll get those again. For one, the noodles were quite cold; I guess the curry was meant to make it hot. The side noodle was fridge level cold and I struggled to eat because I prefer sizzling hot meals.

Looks nice on the outside, but this place is the *peak* of dystopian dining. Filthy tables, absolute chaos with service, no clear instructions. Constant queuing, Your ticket being printed means nothing other than a pre-order, you then have to wait in a queue for payment looking at the filthy trays with oil still on them. Then after confirm your order with payment, you wait again in a crowded area, where people are collecting food, returning food, adding condiments. When you finally get your food after hearing a person shout out numbers like it’s the lottery or a McDonald’s on a Saturday night, not your order? Who cares! Then you get the pleasure of battling for tables, If they’re not being reserved by people who haven’t even ordered yet, they’re filthy and completely unclean or horribly cramped and so close to the next table that you may as-well sit in their lap. All this, whilst others who have hot food are also stood around struggling to find tables. Certainly won’t be back here at all and wouldn’t recommend this place, period.

The food is great, but the service handling is bad. There isn't much of a process after the order is placed at the self-service machine. The time it takes for the food to serve is long and out of order, means there is a long standing queue waiting for the food to be collected. It is hard to get a table as well as a lot of people are just sitting down waiting for their food to be ready while people who had their food ready don't have a table.

Super fast service, and really nice food

Stale sushi with hard rice, dirty water with tons of flakes floating around in it and lipstick on the rim of the glass.

Fantastic food, tasty and fresh!

The system of standing at the counter with one dish whilst waiting for each additional dish, leaves you with cold food. Won't be back anywhere near a lunchtime, that's for sure

When we went we were very much impressed with the overall quality of the resteraunt. The food was extremely filling and tasty, honestly a ten out of ten. There isnt much i can say that is bad :)

Kineya Mugimaru in Cambridge is a fantastic spot! The food is fresh, fast, and perfect for when you want a medium-quality, satisfying meal. The glass bar is ideal for people-watching in the lively Cambridge setting, while the tables work great when dining with friends. It does get busy, so be ready to grab a seat quickly! Overall, it’s an enjoyable, convenient place to savor Japanese flavors like

Awesome place. Living up to the delivery of expected fast food standards.

A lot of rice and not much more for £25

So good I had to back twice, chicken katsu was lit

Nice food, too bad room temperature high enough to keep customers never come back again

I ordered the beef gyudon. But didn’t get the poached eggs. They don’t answer the call

Absolutely delish and healthy. Go for it!

Very nice atmosphere, amazing food, would be nicer if green tea was free

Don't think it's a Japanese kineya. The noodles are soft and fluffy, and the soup stock has little effect. If I could take home just the noodles I made, I could boil them myself at home!

Lovely and quick, lots of tables to eat at. Vegetarian friendly nice portion size and good for sharing with friends. I had the udan yaki dish.

This restaurant has various delicious & affordable Japanese dishes. Their freshly made Udon is exceptionally good and chasue dishes are must have! Also enjoyed freshly deep fried prawn tempura & karaage.

Ordering at Kineya is incredibly easy and quick, making the dining experience hassle-free. The taste of every dish is outstanding, from the fresh Tempura to the rich noodles. This place is a must-visit!

Yummy!The Japanese staff is so nice!!

Amazing quality of food and a very good experience for a first date or anniversary

Honestly it's good value for money it's good quality food very filling and the staff give excellent service.. it's concept is new to me as you order a main then help yourself to many differnt options of fried stuff and it's been belly busting you will not go hungry at this place it was the perfect spot to celebrate my one year anniversary with my gf thank you for making it a wonderful experience

Avoid until they fix the air conditioning. The noodles are nice, and the service is swift, but you can’t finish a bowl without feeling lightheaded and overheating in the restaurant. It’s a shame to not get through half a bowl of noodles because you are overheating. It’s at least 10 degrees warmer the restaurant inside than out.

Food was lovely. But it was sooo hot inside, it wasn't even a that hot day. The lights were too close to the table which makes it warmer.

Their tonkotsu ramen was ok, but the chilli paste should have been optional. Service was very good and the food was served quickly. The restaurant was large and roomy, was not busy on a weekday lunchtime. Overall an ok experience.

I really like the food here—everything I’ve tried has been great! The prices are reasonable too; I could eat here every day! Unfortunately, the place isn’t very clean, and it’s quite hot inside.

Popped in at the Cambridge restaurant, looked amazing very busy and smelt wonderful. Purchased our food whilst eating checked out website noticed all chicken dishes were halal! Unfortunately as per my religion we do t eat halal but staff were polite and so helpful - I explained and they graciously allowed me to change my dish without a fuss - thank you so much, for a fantastic experience xx

It is insanely hot there, and it is definitely very unpleasant on hot days. I feel sorry for the staff who the owner obviously doesn't care about. I like the format, though, but why not have a bigger space for waiting for food?

It was 22°C outside today, but inside the restaurant, it felt uncomfortably warm! I couldn't help but sweat throughout the entire meal. I can't imagine how it would feel on hotter days. The udon, as always, was delicious and authentic, but I really hope they fix the air conditioning soon.

Visited today food was fantastic, all enjoyed ordered at front and by the time paid at the till the food was ready. Same couldn't be said for the bubble tea it was undrinkable we left two newly full cups, sad as not cheap. Recommend the food but not the drink !

The gyudon was nice. The sitting area is a bit tight but the food is very good.

The food was bad and there isn't AC or even a fan

Absolutely tasty Udong noodles 🍜 . Fair prices, freshly made and many other fancy food. Eating-in and takeaways in Cambridge . Really instantly available Take-away dish of classic curry Udon (not on the photo! ) .

The peanuts served in the noodles were somehow rancid.

Good quality of food. Terrible operations. Basically neither kitchen nor the case can meet the workload that comes from the ordering screens. This translates into a very slow service and desperate queues. It is extremely hot inside.

No air conditioning! Super hot in summer 🫠 The table is crowded🫠 Toilet clean! But love the food，good potion! will visit again when weather comes cool…. Chili oil super nice!

The staff at the tills are friendly. I've eaten here a few times, and there's a bit of inconsistency in the quality of food. The cleanliness of the seating area has improved during my more recent visits. Overall, it's a decent stop for Japanese food if you have a bigger budget while still seeking fast service.

Chicken was DRY, it had been sat on the counter all day, the noodles were stuck to the bottom of the container - definitely not worth £9

It's delicious. I love chilli sauce as well.

Mouth watering experience . Super friendly staff and amazing waiting times terrific.

100% one of my favorite places to go in Cambridge. Awesome food and a great price.

Food was great and seems very reasonably priced, probably £15-£20 for udon, tempura and a drink and the food is ready in a few minutes. It's probably an udon thing but it's very filling. I also like the choose your own tempura. It's self service ordering so you can fiddle with the screen as long as you want.

Very bad, I ordered tonkotsu udon. the chasu felt like it has gone bad, not authentic, cant even cook soft boiled eggs right. couldn’t eat and we lost our money, disappointing. 🤢🤮

Food is ok but some of the workers are so rude. I always see them treating the younger co workers badly- especially this poor young blonde girl who is always treated with no respect :( place seems to be filled with rude and lazy workers who death stare you as soon as you walk in… really uncomfortable environment!

Amazing I love food. And I love this place. And I love the food. 10/10 good scran

Fried chicken and tempura are delicious Curry noodles are a bit strong

We had been intending to go to Itsu as a quick dinner, but saw this place and went instead. It's a similar price point and style, but the options are more interesting (certainly for vegans!) and the place is much classier. I had tofu udon, my mum had pumpkin katsu, and my husband had sushi and miso udon. My husband said the miso udon was unexciting, but the sushi was some of the best. My noodles were lovely and the tofu was wonderfully spongey. We'd definitely visit again!

beef udon with an extra poached egg was pretty good. payment process is a bit funny

Japanese friend said it was awful lol

The food was delicious. The 3 stars go to that. The service and organization of the place was horrible and extremely confusing as first timers though. It’s the kind of place that once you know how it works, you can have a good experience, otherwise (especially if you’re an anxious person) it’s anxiety-central. The instructions of how to get your food are unclear and the staff by the cash register are not helpful at all. The girl just stared at me after I asked her if I had to grab our drinks ourselves. The people handing you your food seem to be the cooks themselves. Doesn’t make much sense. The 3 people who were handing us our food were also talking so low under the noise, basically talking to themselves. Overall, there’s a bunch of people standing around waiting to get their food before sitting down so there’s no space to put your tray down if you’ve already received 1 plate. The main dishes are well priced but the snacks/smaller dishes are overpriced.

Really nice Japanese fast food joint. Kids love it here. Sadly it’s so popular, finding a table can be tricky at times.

The food was delicious. Hot, tasty, well seasoned. I had the tofu Yaki udon. I came here with my girlfriend, on her recommendation. She said “better than wagas” safe to say I was sceptical about that, but after eating here I would absolutely say the same. Service was easy going, staff not very chatty but I find this a good thing for the type of place, just getting your food and go, very chill, but also professional!

Nice, clean seating with good lighting and has a amazing atmosphere - great for an evening meal 😋

Ordered veggie gyoza udon which was pretty amazing, the udon was cooked nicely and the broth was flavourful too. However the service was lacking a bit, as someone who visited the first time it was a bit difficult to understand how to order and that there were condiments and cutlery behind me which I could collect.. I only realised after someone else who frequented it did it.

Ordering system is 👍 . - Order at the entrance - Pick your side dishes and drinks - pay and collect at the counter Food is great! 👍 Few seating when its packed during weekends even if after 1400. 👎 (To customers who like eating at this place. Please put back your trays and bowls)

Used to be a Japanese bakery serving cake and coffee but has more recently transitioned into serving hot and cold food Japanese cafe such as ramen bowls and take away sushi. The choice of options is good and very tasty, though a little expensive for what you get. The Udon is definitely worth a try though. Seating and space is limited however so the place becomes easily overwhelmed with too many customers at peak times.

Food is excellent and I recommend it 😋

I come here when I want to reminisce the taste of Japan. It's as close as it gets. Everything is good. The bentos tend to be on the dryer side though. I got the Katsu Curry Udon today. Rich and savoury, but not to the point of being sickly. Really filling, even though it looks small I got full from just half the amount, so warning before you go on a loading spree. Around £11. There's a toilet near the back.

It’s alright. Nice udon to eat in England but little overpriced for what they are. Can’t fly to Japan so will pay the price. Bought a takeaway Onigiri for on the way home. Very overpriced for what it was…

My husband and I love Japanese cuisine, and we've eaten here twice in the last month. Both times we ordered different things, and both times the food has been exceptional. I lived in Tokyo as a teenager and love coming across gems like this place. It feels authentic and the food is delicious. Great options for both meat-eaters and vegetarians.

really nice food, the tempura is really good. boba tea wasn't amazing, but isn't really their specialty. would also recomend the udon. seating area is a little bit cramped, isn't really easy to manouvre around, even without anything like a wheelchair.

Very good plant based selection. Seaweed onigiri was delicious.

Was alright. Quite a long wait. I got confused as to whether I was meant to collect my fried meat as I walked along the counter, but I didn't need to. There was a separate counter with soy sauce, ginger and batter bits. My fried chicken was very dry. The curry udon was pure curry, which was good at first but then a bit too much. Curry udon is normally a watered down curry soup. I used their self service screen, which is a bonus if you need some time to decide.

Every now and then, while walking by Kineya, I ask myself "wow, this smells great, why do I never have lunch here?" Two main reason: 1) a short stay is enough to make you stinking of fried until you scrub with hot water and soap every inch of your body and clothes 2) the food is not so great, and especially anything with rice is really bad. The rice is always cold, dry, flavourless. Even if you put sauce on it is bad as it doesn't soak it, is completely hydrorepellent. It's a shame, as when It opened I loved it. Now is to avoid at any cost.

Great food nice and helpful with food allergy with family. Always good experience. Would recommend if new to Cambridge and local area.

Love it so much! The noodles were great and the servers are very nice. They should expand so much more!

Love this place. The tonkatso ramen with udon is brilliant.

If you notice Kineya mugimaru in your city do pay a visit. Chicken gyoza and ramen noodles muuaahh <3

Amazing good superb prices excellent vegan options! Fast delicious and perfect

Generally a pretty good choice for semi-decent Japanese style food. However, I made the mistake of getting the chicken tempura, and then noticing it was a little pink and thinking “I’m sure it’ll be fine.” Undercooked chicken being eaten… not fun… left with a healthy dose of food poisoning.

HOW CAN THE DELIVERY BE SO BAD? I ordered 3 things and one did not come. And the gyozas I ordered chicken came vegatable. If you are working there can you at least do one thing right? The whole packiging is in bad state. The gyozas are all over the bag. What kind of service is this.

The food was very tasty and not too expensive. The pumpkin katsu udon with a drink and two boxes of sushi came up at around 27, whilst my friends udon with a drink and extra tempura was less than 20. I liked the wide selection of options, not meaty and vegan ones, as well the ability to pick up extra pieces from the counter. As a first timer I found the instructions a bit unclear but im the end it wasn't anything particularly complicated. The place gets easily overcrowded too.

Not great food and terrible service. Slow and don't clean table

My girlfriend got food poisoning after eating here

Lovely atmosphere, nice People, delicious food 🤤

The best place to eat (especially with a friend).

Crowded place always busy, if you can find a seat your lucky. The food is nice and tasty and hot, a good place to eat 😋 👌

Chaotic at the till where you pay and then everyone hang around waiting for their food. It is also the same place where you put your tray back. It is not particular cheap for a fast food service

Udon soup is very salty and sweet at the same time, unbalanced taste, not tasty at all

Very nice Spring onion favor boiled into the tonkotsu soup and yaki sauce. The Greentea is tasteless though. Too crowded on weekends with families+kids, so watch out when walking with food!

Fast food self service. Food was average. Pretty greasy and lacking flavour. The dumplings were not bad but the fried chicken was chewy and tasted like it had been sat there for a while. Also very expensive for what it was (£12-13 per dish).

Since I discovered this restaurant I don’t have any other favourite place to go out for food than this. Food is amazing- chefs quality, staff is friendly and in very convenient place in town. 10/10

Visited Kineya recently. We tried the Panko Fried Chicken Curry Rice and Tonkotsu Pork Udon – both really tasty. The staff were very friendly. On the downside, the place could've been cleaner. Our table had crumbs, and when we asked for it to be cleaned, the crumbs were just wiped onto the floor. Good food, but they could definitely improve on cleanliness.

Sehr nettes Restaurant - dass es etwas schmuddelig ist, sieht man erst auf dem zweiten Blick. Die Auswahl ist ganz ok. Wie typisches japanisches Essen haben die Reisgerichte aber irgendwie nicht geschmeckt.. das Sushi war lecker. Leider ging es einigen von uns danach etwas schlecht. Das Personal ist ok.

חווה מדהימה אוכל יפני טוב מלאה אופציות אווירה נחמדה גרתי באנגליה שנתיים והאיתי שם פעם בשבועיים ועזבתי אז הפרשי מהם 4 פעמים פעם אחרונה

不好吃，无法理解为什么生意那么好可能更合白人口味吧。点了个拌面和丼，我只能说吃两口就不想吃了，面条味道真的诡异，又甜又咸的，炸鸡配沙拉拌饭难吃的要死。唯一优点是可以自助机点餐。

The food was too good to be true and I loved the choose your own tempura, so creative. The sending your orders to the chefs made the service more efficient, but a bit confusing on the first attempt. This restaurant is almost always nearly full (because the food is tasty 😊) but that makes it hard to find a seat as its firdt come first serve and you need to find it yourself.

Used to be great when it first opened, but has been going downhill since - mostly due to the service. Have had multiple times already with mistakes in our order - wrong or missing items that were paid for, etc. Giving 2 stars instead of one because still do enjoy the food but service needs to improve. We usually take away so only realize when we get home - the restaurant also needs better ventilation so you don't come out with clothes smelling of oil, so we avoid eating in nowadays.

Love visiting this place for a fast but delicious lunch. Tried some of the tempura today and wasn't disappointed. It gets busy but that's usually a good sign! If you like Japanese this is a great option.

Amazing food, only problem is not enough seating at times.

Got a delicious chicken katsu curry, and the service was super quick. They don't take cash, it's card or app payment only which was unfortunate but the food really was great!

Food was alright but let down by the state of trays and tables which were unlikely to have been cleaned much during the day, if at all.

The state of hygiene is truly pathetic - tables covered in crumbles, oily trays; no Mayo at self-service, and struggled to find any fillings in the £3 for 2 takoyaki balls

Lovely fresh noodles. Loads of options. A Japanese fast food place that also happens to be the best Japanese food in Cambridge.

The food here is totally terrible, especially never order udon. The noodles are not cooked at all. I feel like I'm just eating flour.

Really glad I finally got to try this place. It did not disappoint! Service was fast and the food was delicious. I got the beef yaki udon noodles. I wish I took a photo before I started eating but it looked too good. Also got the green apple boba and enjoyed.

I ordered the Chicken Panka Curry and my wife ordered the Pork Tonkotsu. Both dishes were delicious with thick and rich sauce. We both enjoyed our meals and would definitely return again. Recommended

Tried the tempura and onigiri here. The tempura is pretty good, especially considering it was not freshly made. I wouldn’t recommend getting too much though as it definitely starts feeling heavy at some point! I got the Spicy Miso Tuna Onigiri and taste was good, although it didn’t have a lot of filling inside. My sister got the Udon and I would say average at best. Noodles are bouncy and apparently prepared fresh everyday but the sauce was a bit too sweet. For £11, I think you could find better though! All in all, this establishment is a good place for those looking for a quick bite to eat, and a great atmosphere, especially for those who are dining alone but not for those looking for authentic good quality food!