KFC Cambridge - St Andrews Street in Cambridge

Absolutely fantastic experience at KFC St Andrews, Cambridge! The staff were incredibly friendly and efficient, even during busy hours. The restaurant was clean, well-maintained, and had a welcoming atmosphere. The food was fresh, hot, and perfectly cooked — the chicken was crispy on the outside, juicy on the inside, just the way it should be. Service was quick and smooth, and my order was spot on. Great place for a quick, satisfying meal. Definitely coming back. Highly recommended!

I wrote no lettuce but they put in. Burger was soggy which happens couple of times when I order.

Placed an order online, transaction went through, upon time to collect the store had never "received my order" yet it was clear that from: 1, the confirmation screen on my laptop(which i showed the employee) and charge on my bank account(which i also showed the employee) that I had in fact placed an order I only eat Halal and the transaction says that it was a Cambridge location, I was cautious with my order and selected the correct store Edit: not to mention the food I got, (a wrap) was extremely floppy when I went to eat it only 10 minutes later (I was commuting and had to REORDER at the store)

Really bad service didn’t let me order for 10 minuets, when they finally let me order I ordered a large popcorn chicken meal with a cherry Pepsi and they gave me a regular sized normal Pepsi and regular sized chips w

exceptional & hit the spot just what i needed after an 11hr shift

Missing the gravy and there was only one tissue between 3 people

it arrived at the time i was told it would, but it arrived stone cold. the lettuce in the burger was also brown and wilting, very poor

Shame you don’t do barbecue beans

Arrived late food was cold. Delivery driver dropped can of drink & it burst .

I want to thank the KFC team for the service, especially the girl, Ira, who served me. Very polite, smiling and attentive - it's nice when employees treat customers so kindly. Thanks to her, the visit to the restaurant left only positive impressions. Thank you for this level of service!

35 minutes late and cold, not happy at all, first time this has happened

I am absolutely loving this place. tasty food😋, staffs are adipowli, i order one poricha kozhi & rice box kidilam saadhanm.....

The staff were **friendly and efficient**, and the restaurant was clean and well-maintained. 👍

I had a good experience with kfc Food and their service is very nice

I recently visited KFC and had a fantastic experience. The chicken was hot, crispy, and full of flavor just the way it should be. I tried the original recipe and spicy crispy tenders, and both were cooked perfectly. The sides, especially the mashed potatoes and coleslaw, complemented the meal really well.

delivery time kept getting put back, and the chicken portions are tiny thighs

Food good packing split but not spoiled food as in kitchen on table

The delivery person is very punctual. The delivery speed is very fast and the service attitude is very good.

Mr. Sandeep and Hassan they were very polite and professional. They provided all the information related to the deals and very warmed welcome us. I will definitely be visiting again.

First time order KFC in here, big box and very disappointed. Chicken very salty. Can’t eat all.

i like kfc becouse its good service

Meal was on time because they only kept altering the time

part of the order was missing from KFC there were no large posters in the bag will not be ordering again

I recently visited this KFC in Cambridge. The staff were friendly and polite, and my food was served relatively quickly, which I appreciated. The chicken was hot and crispy, and the fries were seasoned nicely.

much better than the East road one...

The food did not arrive. Please refund.

upset when no gravy pots came with food which we especially ordered

I did not get my order. When I tried to call for the delivery I did not manage to get through. Can I just have my refund

Really enjoyed my meal friendly staff great service

Tasty food, friendly staff 😍 I have ordered zinger stacker box meal and it was delicious. I will definitely come back to taste more verities from this KFC.

Good food. Great service by staff.

The food is great and the staff is nice and friendly.

The atmosphere was good, food was oily.

Nice KFC outlet with nice and helpful staff. Enjoy the KFC meal as always.

Was very good experience. Hot, tasty food.

Fine except missing items 🤦🏼‍♀️

Food was 15 minutes late despite ordering over an hour in advance. Food was cold.

Lovely service. Good customer service.food was nice

Very good service and good polite staff 🥰

All staff helped us everytime we asked them for hot water to warm our infant’s milk.

Sorry to say the quality of the food is not what it used to. Is there a change of management ?

Clean place ,service is fast 100% recommend

Okay but they're trying to buy you off by offering you a free fries for a 5 star review

Service was excellent, and staff were very polite.

On 31/03/2025 we got a very bad experience from a delivery staff.He refused to deliver food at the proper place and when asked about it...he was very rude and arrogant.

The delivery man was very rude and he refused to drops the items in actual place.We are very unsatisfied about the attitude of the delivery man..and will never order again .The worst experience ever faced in life.

The delivery driver refused to order at the point, when asked about it, he was rude and arrogant. The worst delivery driver ever i met was from one of my order from KFC cambridge, st. Andrew street.

I recently visited KFC and was reminded why it's such a popular choice for fried chicken lovers. The restaurant was clean and welcoming, with a friendly staff ( I think her name is Anaja, if I’m not wrong) ready to take my order.The service was quick, and the food came out hot and fresh, just the way I like it. KFC's signature flavor and consistency make it a reliable choice for a fast, satisfying meal.Overall, KFC delivered exactly what I expected – delicious fried chicken that never disappoints. I'll definitely be back for another meal soon!

It was such a good experience, and fast food

Very quick service and clean atmosphere

Great food and the approach towards customers is excellent

Very good and cheap new mini burger deal.

Kfc kitchen service is very slow

I have ordered bargain bucket, chicken is delicious and finger lickin good 😍

Good food . Good service from the staff. And it's quick 🥰🥰🥰

Food was great and was clean and had great service too!

Really fresh and tasty chicken. The best

Good customer service manner, quite very nice I recommends..

Nice food ,tasty,good cleanliness

Delivered on time but, the food chicken wings its inly 4 pcs in my order is 8 pcs

Awesome restaurant, always clean, serving fast, and very nice staff!

You charge me twice for my food I want my money back

What is the point of using pushbikes for journeys over 2 miles? Our food has just turned up cold. I’ve just paid £20 for two cold chicken burgers two cold portions of chips. The only thing that was at the right temperature with the cold drinks. I will not be using you again.

everything has arrived cold, driver ride, handed over a bag with a hole in the bottom of which 3 cans fell out and smashed open, then proceeded to tell me it was my fault?! and told me he cant help

I was served raw chicken that later gave me food poisoning, and was refused a refund when I spoke to an employee about it. They smirked at me and then ignored me after simply refusing. Tried to explain what had happened and they just said "no it wouldn't have been raw chicken".

The best place, the best chicken of the world!!

Good food and service.The staff named Nima was so polite. Food was hot and tasty.

Food turned up hot and do delivery driver was very helpful and polite

I recently visited the KFC in Cambridge and had an extremely disappointing experience with the customer service. The staff member who appeared to be the manager was particularly unprofessional and unhelpful. Instead of addressing my concerns or assisting me properly, they seemed indifferent and dismissive. This is far from the level of service I expect from a well-known brand like KFC. I hope management takes steps to improve their customer service because this experience was incredibly frustrating. I would advise others to be cautious when visiting this location.

Very good service , the quality of service was exceptional loved it

Food is excellent and the service is good .staff is very friendly.

I have ordered zinger tower box meal and it was delicious. I will definitely order again. And the staff was also very good.

Zinger is spicy but it’s so tasty

Although the dining area is small, the staff were very kind and helpful and it is Halal

They change £3/£4 for beans and they send you the ones you get on the box meal if you went shop and brought the beans they give you the large put as that’s what you pay for

Good delivery. I’m not happy the order Is still gives me a lot of chicken breast. And I was request is chicken thighs more. They need to be respect customer what they requests. Thank you.

Quick service and nice staff treating us customers well

I'm absolutely loving this KFC! I visited the KFC Cambridge at St Andrews Street location and was blown away by the exceptional service and mouth-watering food! The staff were friendly, attentive, and made sure our meal was perfect. The chicken was crispy on the outside, juicy on the inside, and full of flavor. I'm definitely coming back for more! 5 stars isn't enough - I'd give it 10 stars if I could!

Excellent service by the team . Will come soon❤️

I was able to go there and get my food quickly, even when it was 14:00. Excellent and quick service, as well as treating us customers well and the staff always have a great manners as well as cleanliness

I was lied that i would get a snack if i did the survey. Never in the poster it said the free snack is with the next order

I spent over 21 pounds but they give me the regular popcorn chicken.

I’d like to give 5 full stars but unfortunately the bag my meal came in was opened. This could have been done at the restaurant but with the worry of food I’ve had stolen by people delivering has been a lot. I don’t believe on this occasion anything was missing but please make sure the bag has been taped to avoid questions and concerns.

I got mash potato instead of gravy! Who wants mash potato with fries ! Idiots!

it arrived cold and I was sent Tango instead of Pepsi max

Tasty food, and a convenient location. Staff are very polite and while the store can be busy, service is usually pretty prompt. There is a good range of seating options available if you did want to eat-in.

Forgot all the food only gave the wraps although we got a whole meal for each wrap. Didnt give other stuff and the photos show stuff the dont give. Theyre lucky i didnt crashout. Might bring ts to court

Just go there for my routine Friday lunch before going to the mosque. It's easy and convenient. My fingers do the walking and the talking. Within 20 minutes, I'm out of the restaurant feeling satisfied.

This is easily the best KFC I've been to in a long time. The staff were incredibly friendly, knowledgeable and helpful taking my order. The restaurant itself wad very tidy and a overall pleasant to eat in. Most importantly, the food. I had a trilogy box meal and it was fresh and tasty. Will be visiting again when I am next in Cambridge!

The service is good and thr children is nice.

wrong order ,and was so late ,the people were hungry, they had it

10/10. Me & My Dad Went Their Sunday & Enjoyed Every Last Bite Of Our Dinner.

Food was stone cold and squashed due to being rammed into delivery driver’s bag with the ice cold drinks

It took an hour for our food, we only ordered 1 thing!

The chicken wasn't properly cooked and it was salty too.otherwise it was good... atmosphere is good...if you want to eat in it's often too busy in there and it's difficult to get a table because of limited space.

Very nice and kind people … specially Sangeet is very helping and a well behaved staff member Stay bless all

Great service. Great offer zinger deal

Express service by Vamsi at checkout

Very economical zinger duo deal

order came 1hr and 45 mins after i had ordered, delivery time kept changing! disappointed, put me off ordering from this kfc in the future.