Khans Walton On Thames in Elmbridge

I got a takeaway for the first time from this restaurant. I have just finished it and felt compelled to write a review as the food was exactly how I love it and the driver was very friendly. I recommend this restaurant and will keep it in mind next time I'm in town!

I love Kokoro, a really great chain offering quick and tasty food.

Just a load of mush stuffed into a pot so you have to dig it out and wish you hadn't bothered as it's low quality crap, young person serving was pleasant though

Extremely fast service, tasty food every single time, fair price for the amount you get, 100% favourite place to order food from

Never answers the phone . A lot of items that are available other branches such as Katsu salad / sashimi are never not advertised . Very limited menu - how hard is it to cut up salmon . Frustrating as I would like options that are available at other branches

Don't know if it's just the Walton branch or a general stock issue, but 9 times out of 10 the last couple of months I go in to order Salmon Teriyaki and they say they are out of stock. The food is good but because of this ongoing issue I will probably look at alternate options now.

I ordered on Deliveroo! Usually I get from the Weybridge store & have no problems. Only ordered from Walton as it was doing a £7 off deal! The Yasai party option I normally order was crushed into a smaller box than usual. The nigiri was torn and squashed. There was no edamame as they obviously couldn’t fit! There was milky liquid inside the small rolls. God knows what that was. There is usually sesame seeds on the outside of the rolls and mixed in with the rice in the nigiri pockets but none! Looks like a toddler tried to make it. Really disappointed and had to throw it away as completely inedible and the milky stuff grossed me out. Shame as I usually love Kokoro & always order from there. Will not be ordering from Walton one again!

Have been three times recently to this branch and had stale tofu, also very small portion of katsu curry sauce- had to pay for extra. Shame as Guildford and Weybridge always serve fresh tofu, and good potions of sauce. :-( sorry

Unfriendly, unwelcoming staff They don't seem to have an issue mixing cooked food and uncooked food (sushi).

Lovely staff and service. Food always tastes great as usual :)

The food here is so nice and portions are huge for price

I used to love their sushi, but it's not the same anymore. The same thing with food, generally used to be much better, not the same. Apart from that, I have been to a number of kokoro shops, this one is just not the same, it started well, though. Also, please check the chop sticks to make sure they are always clean and warm up the food to a hotter temperature please. I'm not sure what it is, but staff are not very enthusiastic at the moment. Sorry, I'm just not loving this eatery at the moment.

Brilliant eatery in the heart of Walton on Thames

Good is always great and the staff are polite - even offering to take the food to me. I've eaten there a few times and it does seem quiet each time, which baffles me as the food is so good

Had an issue with beening served raw chicken. Asked for a refund which they gave straight away but when I said you need to pull the rest of the chicken from service because of cross contamination they ignored me . All meat needs to be cooked above 65c when I asked what the cook temp read they didn't know . This is a massive food poisoning Risk and the staff need Training in haccp and cosh asap

Very tasty fresh foods, cleanliness and hygiene is on top. Walton needs this.

Nice quiet lunch, staff are great and portion sizes are plentiful . Could probably do with a few more selections of drinks eg. Juices and water but, the food is good.

Amazing food and amazing staff, quick and pleasant.

Nice place and I had some tasty food, however this is the second time that I want to buy sushi to take out but they don't have much food available. Its a shame. Saisbury's have more sushi choice than them!

Nice change from the usual fare in Walton, sushi was okay but the vegetable gyoza noodles were on the bland side. Came here on quiet Saturday afternoon, but have to contend with slow and confused service. Counted four people behind the counter who were clueless and maybe lacking any training, place needs to get a grip.

Chicken in sweet n sour 😂 with noodles I got a large box of noodles with spoon of chicken 😂 £9, never again what a joke

Great service. Tasty food. A pleasure x

The sweet and sour chicken was up there with the worst I’ve ever had, looked grey. Couldn’t even eat it

Disappointed with the food. Went last week and the teriyaki chicken was dry and felt like it was used the day before and not fresh. Such a shame as they started well but obviously trying to reuse unsold food.

Delicious food and lovely staff, I’ve never had a bad Kokoro. Shop looks spacious and inviting, I’ll definitely sit in next time. :)

Wow what a lovely food nice and hot👍

This restaurant is great! Everything is so clean, and the staff are lovely. The food tastes great, whether you pick it up or order it in. An all round lovely experience.

Must have been a staff change from earlier because all the staff were super. Great, affordable, authentic Asian food. Better than most full service restaurants. Will also be my default takeaway from now on. Try the Bulgogi !

I have waited so long for this to open in Walton and I’m so sad it’s so disappointing. The staff are all very young and inexperienced. They don’t have anyone there to teach them how to serve the food and they have the memory of a goldfish. It’s unacceptable that I have to watch them like a hawk to make sure they don’t make a mistake. It felt like I was the one serving the food as I had to direct their every move. They need to bring someone from other Kokoro restaurants to teach them. Food was the same quality as other kokoros but the portion size was significantly smaller. So this could do with being worked on. I’ll change my review when/if their service changes but for now I’m going to avoid coming here.

So happy to have a kokoro in Walton! Food was great, always tastes lovely! There was a gentleman working that was very friendly, seemed very confident in serving, great customer service from him. There was some challenges with the younger more inexperienced staff. They seemed very overwhelmed. The gentlemen working did his best to support them. Overall will be returning but could do with some work on staffing.

Absolutely rank, awful rubbish place, run by children, no good customer service, we went there they tried to serve someone else who came there after us, I said excuse me I was here before her, we ordered she said food not ready yet take a seat I’ll bring it over when it comes out, well it came out and they started serving it to new customers that just came in , so I got up and said you need to give us our food otherwise I want my money back, no apology, slowly it came over , we had the sweet chilli chicken it was cheap fatty chicken absolutely disgusting, I will never go back there again .

Dropped in for a mid-week meal on a business trip and although quiet, service was welcoming and swift. Very nice punchy flavours - my go-to lamb rogan-josh can sometimes be a bit bland but this was really tasty. Good value too. Would visit again.

We had an ok meal here on a Friday evening. We were the only diners when we turned up after 10pm. We ordered food and were a little disappointed that they added more rice and breads on than we asked for. We didn’t bother complaining about this. We were surprised when the bill came and the prices in the bill were more expensive than the prices on the menu we ordered from. We challenged this and we’re given various excuses. Rather than make a scene we decided to pay their bill and left without leaving a tip. Haven’t been here since before Covid and won’t be going back again.

A lovely meal for my partner's birthday! Excellent starters...the king prawn one was delicious and the chicken one was moist and lovely flavours. I really enjoyed my aubergine dish and my partner's curry was just the right heat and super flavours. Polite and attentive service and clean place. Highly recommend.

Waited 2 hrs what i would not of minded if was good No taste cold which is a shame for a small buisness to have no pride & love for the food they cook/microwave

We regularly get delivery or takeaway from Khans. I think its the best Indian restaurant in Walton. Staff are helpful and food is very good

We Wanted to support a local restaurant on NYE. Just waited over 2 hours for a delivery. Promised for over an hour that it was on its way for it not to arrive. The phone was put down on us 3 times, I could hear another guy complaining in the background. Terrible service with a don’t care attitude. When it did eventually arrive it was cold and not nice.we have eaten a lot of curry’s and this was by far the worse. So disappointed don’t go here!! Rude don’t care attitude...

This is the second time in last 2 weeks we have ordered a takeaway for delivery. Super fast delivery delivered with lovely fresh dishes. Beautiful flavours in each dish highly recommend Tandoori King prawn . All dishes were light not swimming in oil. Very healthy option. Best takeaway for miles .

Terrible quality of food sauces were to thin and runny lamb Madras was crap lamb wasn't nice sauce wasn't nice iv had spicier cornflakes, chicken chatt like iv never seen before was crap I ordered pilau rice I got rice that looked like egg fried rice with onions through it was crap i ordered a peshwari nan it was tasteless like a normal nan worst I have ever had the garlic nan was burnt in the middle and soft uncooked around the out side tikka starter didn't even look or taste like tikka by far the worst Indian food I have had avoid this place.

We have ordered takeaway from Khan several times, during the lockdown, and each time it was fresh & tasty. The best Indian food we had for a long time. Recommended!

Ordered online via their site seemed like a good deal 15% off. Deliveroo was much more expensive. Got onion bhaji half of which was inedible as it had been fried to long and then gone cold. Onion salad was just some old looking onion and grated carrot in a tiny pot. Chicken tikka biryani was the worst I've ever had in my life. Chicken was dry and tasted like frozen cheap chicken from somewhere like farm foods with smoke flavour added to it. Rice was dry and bland.The curry sauce looked like a can of vegetable soup and tasted nothing like a curry.I had a few bites and it turned my stomach. All went in the bin. Try the ivory tusk in shepperton 200% better than this place. So disappointed and annoyed.

We spent an enjoyable couple of hours here on New Year's Eve. The service might have been a tad slow but the food was great and the service and attention to detail was outstanding. Really polite, charming staff and some lovely extra touches. Will definitely go back. Thanks Khans

I ordered online with JustEat and was really looking forward to eating my order. Having ordered a chicken tikka masala (which I know isn’t hot) I expected to at least have some flavour. Sadly the dish was rather bland, pale in colour and just nothing like any masala I have had before - it was much closer to a korma, but I’ve had kormas with more flavour. The onion bahjiis were ok and the garlic naan was quite nice. They gave a small bag of chopped onion relish and yogurt sauce but no poppadom or anything to accompany it. It’s nice having the complimentary but not much purpose without a poppadom. Other places I have ordered from give complimentary popadoms and sauces - it’s not a must for me as I understand places do charge for this, but maybe something to improve on if you want to keep customers. Overall, I won’t be ordering again from here. They need to find flavour!

I’m white and the wife is indian, we were well disappointed with the food here. I can cook a better curry. Our mains looked and tasted identical. You can honestly get a microwave meal that would have more flavour. We left most of it. The service wasn’t friendly.

Went there with a group of friends well looked after, great service and really nice indian cuisine and Cobra on draft too. Booked in advance it can get busy, quite a bit of parking nearby, U had lamb balti which was lovely and good nan bread too.

Food tasty, service fine and restaurant used not for the first time. Dependable restaurant at an acceptable price. Two main courses plus four side dishes and poppadoms = £36.20 + three pints of beer £16.35 = £52.55 plus service.

We live in Walton and usually go the Kyhber Pass but tried this one last week. I wish we hadn’t. It was a busy Saturday evening at about 8.30 but they had just one staff member serving the entire place and he was overwhelmed with food and drink orders and many people had to keep asking for updates on where their food was. It is clear that they focus on delivery service and have not invested in extra expense to cater for the in restaurant diner. We were in there for nearly two hours and didn’t even have a starter. Very very slow service and when the food did come, it was bland, insipid and not very spicy at all. I will not return.

Fabulous, flavoursome Indian Food. The only small criticism I can make is that the sauces are little thinner than I like. That may be due to everything being Gluten Free and I'm happy with that trade off as no bloat. Brilliant staff and service.

We loved the food delivered to us - ordered online with 10% discount. Flavours were excellent - 2 types of chicken dish - balti and a coconut curry. The veg tandoori sizzler had a great variety of veg.Couldn’t fault it and would definitely order again.

When in London...go for Indian food :). This place did not disappoint. I had Vindaloo and asked for it extra spicy, it was excellent. Only gripe I had was the Samosas...priced at 4.25 I was expecting to take some home...2 small samosa's showed up on a side plate. I mentioned it politely to the waiter / manager and it was removed from the bill, no worries. She had the tali tray, was also top drawer. We'll be back and recommended to my family who live in the area but had not tried it.

Ordered chicken dhal and chicken shashlik and absolutely wonderful. Excellently spiced , fabulous taste and great portion. Highly recommend

We recently had a takeaway, and it was so good. Food was hot and very well cooked, and delicious. Consistently reliable and remains a favourite. I can believe the negative reviews here, we have never been let down by Khans.

Ordered a takeaway just for myself. It was all lukewarm for a start. I had a chicken tikka masala, rice, naan etc and the masala was so bland I would have genuinely preferred a microwave curry from a supermarket! (Which would've been cheaper too). The only good thing was that it was delivered within the advertised time. I wouldn't recommend or order from here again.

We ordered from this restaurant this evening and waited an hour and 10 minutes for the meal to arrive! When it arrived everything was cold except the samosas which were luke warm - We only live 5 minutes away! My partner called the restaurant to discuss and the man became very defensive and accused my partner of lying. I ended up having to heat my dinner in the microwave.

Enjoyed a lovely meal with friends. Food, as stated, was low fat, no colourings etc. Very friendly staff, would definitely recommend a visit. Reasonably priced, especially in Weybridge - Walton-On-Thames area.

I visited Khan alone for dinner, 6.45 pm, on a Saturday not having made a reservation. Two tables were occupied when I arrived: when I had finished my meal the restaurant was full and two people were waiting for a table. There are plenty of other restaurants, of all types, within a couple of hundred yards so I think this speaks volumes for Khan.

On Friday 2nd March at the end of a tough week I didn't feel like cooking and wanted to spoil myself and tbe wife with one of Khans of Walton on Thames delicious curries. Despite the terrible snowy weather conditions they delivered a fantastic hot curry dinner at our door in our snowed in road with a smile. Thank you Khans for making my Friday night and demonstrating true grit in this terrible weather. Well done again for going the extra mile!

We ordered a takeaway and used this place for the first time.

Pretty decent, chicken curry very tasty and generously gave me a tub of chicken korma sauce for just £2 extra. Delivered within stipulated timescales

We have had a couple of excellent takeaways from here so opted for a sit down meal. How disappointed were we!! I ordered a chicken Dhansak which was really bland NOT hot and sour at all. Like a bland chicken Korma?? ,... No waiter came to ask how our dinner was? (One other couple eating). ... When he collected our plates I said how bland it was for a Dhansak. ... He wasn't interested at all and made NO effort to correct our evening. A simple apology or maybe a drink on the house and maybe we would return, I have worked in customer services for 30 years and that wasn't customer service, hence we will never return and I will tell all my friends NOT to go there. ...... Staff just not interested!!! ... Go somewhere else!!

We stumbled across this restaurant and loved it. Good food, good prices and friendly staff. It's great that they don't add colouring to their food, a real plus in an Indian restaurant.

Loved chicken korma. The fast service made the food even more enjoyable! We had the food to go but it looks like the people eating at the restaurant were also enjoying themselves.

Had an enjoyable meal here for partner's birthday. House wine was very pleasant. First time here but will visit again.

Tenía una cena muy agradable con amigos la semana pasada. Mi tikka era preciosa y no tan coloridas como otros restaurantes. El personal era muy amable y atento. El servicio era excelente. Un bonito detalle, me dieron una rosa roja a las mujeres después de la comida. Sin duda volveremos pronto.

La comida llegó tarde la comida llegó fría les llamó para quejarse, y fueron extremadamente desagradables en el teléfono. No reembolso. No comer o pedir comida para llevar DE AQUÍ AQUÍ.

We had a takeaway the mixed grill was burnt and the chicken pink, sent emails complaining twice,no response don't deserve custom.

Mi pareja pidió un Tandoori Mixed Grill que suponemos ser marinaded, brochetas y secos cocinados en un horno tandoori. . . El plato llegó muy hecha y visiblemente cubiertas de aceite sugerir que había sido frito.

Having travelled extensively to India I like to think I know a good curry and having tried most of the local Indian restaurants in and around Walton I can safely say, that Khans is by far the best. We visit regularly and have never had a bad or average meal. It's always fresh and very spicy and service is always good. I would recommend to all.

I've walked past Khan's many a time and seen it pretty devoid of life, just never any people in it sadly. Me and few mates thought we'd just give a try and I thought the food was really nice. Good service from the waiter, nice to have draft kingfisher. I had a dhansak and it was well spiced and a good size portion. Starters were nice with lots of salad too. Worth a visit in my opinion, makes a change from the chains in Walton.

We only eat Indian food rarely so we want it to be good, well this place didn't disappoint, everything even down to the poppadom tasted better than I've had before, all meat dishes were great, coconut rice was lovely, table ware was spotless , waiters were very attentive. So all in all good night and highly recommended .

Brill food. The lack of artificial colouring did not detract from the experience, in fact it improved it, as did the lack of oily food! Very tasty well prepared food! Good decor, atmosphere and service. Well recommended!

Visited a Sunday evening, chicken pasanda very tasty, chicken dansak fantastic flavours nan bread nice and crisp, very nice inside and service is also very good, will be back soon.

Sheep kebab starter totally dry with no sauce hand 1 tablespoon of salad! Disgusting! Lamb madras awful hardly any sauce! Sag aloo only half filled the tub. Everything was stone cold and disgusting! Threw half of it away!

Like to think I know Indian food, but this was fantastic. Service, food, (beer) all really spot on. Go now!

This is the best for fresh, clean Indian food. They are very accommodating. The service is excellent.

The food was prepared well, good portion size and well presented. The service was good. I would recommend.

This restaurant really cares about every element of food they offer and that shows. Also the service was perfect- never too intrusive which can sometimes happen.The food was not greasy/fatty and did not taste like there were any false flavours in it.

Definately our Indian of choice in Walton, had numerous take aways and eaten in restaurant, always great food, not too greasy and great taste!

Khans has never let us down. The food and service have always been excellent. Most recently I took my mum there (she's in her early 80s) and she loved it. Can't recommend this restaurant enough.

Service: RudeFood: PoorQuality: IndifferentValue: OverpricedAtmosphere: NoneTastecard: Tuesday night no-one in there walked in & ordered wine whilst waiting ... Looked at menu, ordered, mentioned TASTECARD & we're told couldn't use as we hadn't booked!!!!! I physically walked out & booked a table at an EMPTY restaurant to get what ended up being £5 off!! Should have walked out completely! !!! Have advised them (Tastecard? to remove! Would we return: NEVER!!!!!Overall: Would not return or even miss if they shut down!Shame as only a few minutes walk from our house & would have liked to be regulars! !!

Ordered a Friday night take out - and prompt delivery is the only good thing to be said. The onion bhajis resembled pattis, the chicken tikka massala was like a korma soup, the lamb tandoori was tough and the naan closed resembled a pitta. The only edible thing was the poppadoms. We ended up sending the whole thing back and getting our money back.Truly disappointing - especially given good general reviews - and would never order from this restaurant again.

Delivery service takes 2 hours and arrives cold. Ruined our Friday night so never again will try someone else as they blamed it on new delivery driver who was foreign lol

Terrible terrible terrible avoid at all costs cold food terrible service below par food well overpriced

Another excellent takeaway. I'm not keen on hot food, and find that the food at Khan's has a wonderful mix of spices, and is not dominated by the over-use of chillies. We have always had a great service, I think this is the best Indian restaurant/takeaway in Walton, and can't understand how they have been given bad reviews.

We have been to this restaurant a few times and found the food very good. Its good to have authentic Indian food that is lighter and healthier.

The Spice Merchant is closed for a refurb so tried a different curry house. food was ok but nothing special, service was sub par, polite enough but took a long time to serve in an empty restaurant and never checked if we needed anything, needed to grab attention to order, get a drink, get the bill, little frustrating.ok, but nothing more

Visited with a friend and really enjoyed the food. Good service and will certainly go back again. Like the fact that they strongly advertise no preservatives.

We ordered from Khan for the first time on the weekend and because we are used to people not being able to find our front door, we called them and explained how to get to us. We were told they knew exactly where we meant. An hour later, still no take away. We called again and were told that they were waiting for the delivery driver. Another half an hour passed and we called again to be told he is on his way. 10 minutes more and the driver goes to the wrong front door...it eventually arrives after we tell them again how to get to our door.I guess when you wait over an hour and a half you can't expect the food to be hot but warm would be nice! I had to microwave our meals before eating them. The taste of the food is not typical Indian takeaway, it's definitely less greasy but it has an odd taste.We won't order from here again. We ended up finishing dinner at 10pm which is ridiculous. We spent a lot of money on food and it was awful!

Ordered a takeaway rice and curry cold food missing when spoke to staff said that it was not part of my order but had paid for it also food was lacking in flavour would not use again and will prob get a sqiffy tummy from this

Wonderful Indian restaurant, miles better than any others in town. Lovely and clean interior instead of old and grubby like some neighbouring competing restaurants, wonderful hot food with substantial portions.Friendly and attentive staff. Never had a bad meal here and I have been many times. Highly Recommend.

Khan's sells itself as having low fat, lean Indian food and I would say that it does make a difference. The food is great, it really does feel less oily than your standard Indian restaurant and the dishes look much more natural than usual. The Chef's specials are brilliant. The guys that run the restaurant are really friendly too. Definitely recommended!

After patiently waiting on a Friday night and having rung up to chase, I am still waiting for it to arrive. I did ask for a partial refund to reflect this poor level of service but this was not forthcoming. Given the number of Indian restaurants in the vicinity I would strongly recommend trying another one as I would loathe you to experience this.......So it has now arrived - desperately in need of the microwave as it was all COLD.

Low fat lean Indian Cuisine, and No artificial colour or flavourings...this is why we were drawn to this Restaurant and we were not let down the nan's and roti and all the breads were great with a fresh clean taste chutney's were fresh and full of flavour, and my husband loved his Cobra beer, but most of all the Madras Curry's no after taste just an amazing cuisine, with a lovely taste of herbs and fresh spices.This is a Restaurant with a difference you can tell thought as been put into the food and its not the same old same, its vibrant and different, and worth a visit especially if you have any kind of food intolerance, this is the place for you...the staff are young and enthusiastic and eager to exchange their knowledge and help you with your order...definitely a thumbs up..

We have been with our 4 year old son a few times. The food has been consistently of high quality and the service is very courteous. Prices are very reasonable as well. It is not high dining experience but an excellent, local place to go to for lunch.

We ordered a take away and it took 1 hour 30 mins to deliver. When I phoned to complain the manager told me I was wasting his time. When my partner phoned he was a lot more appolagetic, hmmmmm very strange behaviour! Is it because I'm female that he didn't want to talk to me?????? Who knows but waiting so long for horrible cold food and being spoken to like that is unacceptable on every level. Can't imagine there going to be in business for to much longer with this attitude.

Since discovering this place, no other Indian restaurant has ever lived up! We only go here, despite several in Walton. Great service, honest, healthy and authentic food that is flavoured with spices, not fat!

Terrible takeaway on sunday evening ,poor quality cubes of chicken in tasteless sauce ,vegetable dish over cooked ,stuffed veg paratha absolutely awful,no vegetables just a bit of green something. Coconut rice ok.Our fourth takeaway over the last year,first one fantastic,second and third ok so thought we would give it another try,but never again.

Been here several times now and each time have thought the food well cooked, well flavoured & well priced. Having eaten at many Indian/Bangla restaurants I do notice a difference here, which I put down to their claim that they use less fat & colourants. This is a good thing!Keep it up Khan.

We order from here nearly every week. The service is swift and polite, rarely making mistakes - both in house and when delivering. The restaurant is small, clean and well kept and I haven't had an unpleasant visit yet. The food is superb (I would recommend the patia and all the Bhaji dishes) and has been the reason we return so often. Very reasonably priced too considering its competition. Would recommend all day long.

Just found Khans, and love it!! Food is excellent, we have been four weeks running and always very good standard! Service is great and restaurant immaculate and very smart :)