KFC Wishaw - Glasgow Road in North Lanarkshire

Order wrong twice in a row absolute shambles

Can't fault the standard of the food or the service given. Quiet and enjoyable for sitting in.

Nothing special, staff were nice and friendly, food was what you would expect, haven't tried that much different stuff from there to really make a fair review and have only used the drive through, but had a good experience, order was correct and as it should be each time.

I have had a busy uni evening. Looked at my local area, and the shop is closed 20mins early. This is false advertising. Not a good company. Thumbs down 👎🏼

Terrible service, the small short young girl behind the counter with really dark black hair is extremely rude. Forgot my popcorn chicken went back into to tell her she roll her eyes and throw it at me. Very moody and clearly hates her job but there no need to take it out on customers.

I was in this branch on Monday lunchtime with my 14yo autistic Grandson. The music was quite loud and was upsetting my Grandson. I asked a member of staff if he could lower the volume. He immediately turned it down and couldn't have been more helpful. I didn't catch his name but he had dark hair and wore glasses. Not many young people understand autism and I was so impressed by this young man. I always find people are quick to review for bad service but not so for good service. Thank you x

The foods good but service really lets this place down, staff all have a can't be bothered attitude, stand around chatting ignoring customers, service is slow

It is what it is, fried chicken for lunch, staff who don't really care, and product is suffering inflation as portion size gets smaller

So I ordered via the drive through a bucket of 20 chicken wings with fries and drink and found just 9pieces in the bag. There was no way I would turn back as I was driving back to Edinburgh in the rain. I was pained because we were two adults in the car. We tried to laugh through it but honestly I was pissed off and felt cheated 😭😭

If I could give the service -5 I would the heavy set girl that brought our food over was totally ignored. I said hi there to her, and she basically ignored us terrible service. I could have stayed at home and made something to eat, I've worked with the public for 40 years, and this girl needs trained or retrained, or if that is how KFC wants their staff behaviour towards the public sack her, she has no business working with the public with that attitude

Glad I used the gents toilet before ordering my food as the cleanliness of the place made me leave and order food else where. There is a review on here from weeks ago stating that the gents urinal is full, and tonight, it's still the same. The smell is revolting to the point you can smell it from the main enterance to the restaurant. Never mind the state of the sinks or rest of the place. Don't eat here folks this place is disgusting.

Only 1 person serving while there was a queue.

The food was good. 14 piece Mega Bucket 🪣 All there, extras there, corn 🌽 and gravy. The serviette counter needed to be cleaned and tidied, but the rest of the restaurant was spotless. The restaurant was empty, just me waiting inside. Service was fast with polite staff. Well done, the Colonel.

Great chicken legs but they don't give you any wipes

This KFC is worse than the one in hamilton. Filthy place,

Filthy, went In here. Bins were overflowing inside and out. Ran out of straws for drinks. Tables dirty. Urinals in male toilets where blocked. every disabled driver's spot was taken up by delivery drivers. Shocking. Don't expect much in a KFC. But basic hygiene should be adhered to.

Went here today for lunch . Went to use the gents toilet and to my horror the toilet stank . It hadn't been cleaned in a while . The urinal was full. I approached a member of staff who then got another member of staff to sort it . The "cleaner" grudgingly went to sort it . The toilets need to be checked regularly and this is clearly not happening. It would put me off returning here.

never heard the door and wasn’t found outside

really disappointing that I got a refund for the missing zinger burger on my order which I used to reorder it and I was charged £5.49 for delivery when I had already paid for delivery on the order that was missing the burger

food was delivered late followed driver on map went all around area before delivering food resulting in cold food not good

Never got my can of juice that I ordered and payed for

Only the sides and popcorn chicken was edible, chicken mini fillets were cold and undercooked. Very disappointing

Forgot my 2x chicken strips , there was only 10 chips in the bag and the zinger burger looked like it was kicked about the floor

I'd ordered for delivery at 20:00 and it arrived at 20:17. My partner works nights so it was a rushed dinner for him.

didn't listen to the note I put on the order and didn't receive all the items

Food was good but it was delivered by a horrible little man who almost threw the food at me and grunted as he did so. I think he should find alternative employment as he's obviously unhappy as a delivery driver.

Order sat bagged up for about 5 minutes before we were told our hot wings would be another 7 minutes. So the food is going to be cold before we are even handed it, not exactly good planning or service.

Didn’t get gravy and popcorn chicken.

I never get my order !!!! I would like to return my money .

Large chicken popcorn missing (not the first time and when you phone they say i need to go pick them up if i could i wouldn't av used a delivery service) and the chips were cold had to re-heat them for the money you spend the quality should be better

chicken was tough,chips were cold and hard in the middle. far too expensive . Won't be buying again

Great fresh food, order all there, delivered very quickly.

always stuff get missed in my order and on the 15th June I ordered a party bucket I was shocked to notice chips were missing I contacted them same day they promised to get back to me after investigation. It's exactly 7 days today and I'm still waiting for their response.

This KFC is a joke. Every time I order from here it either doesn’t arrive or something is missing or it is all cold and rubber like. Won’t be ordering from here again. Avoid at all costs. Even visiting personally, I’ve had my partner throwing up in the car park after consuming their food.

burgers where cold and didn't listen to the not I had put on the order

my order was never delivered and i requested a refund but only £27 will be returned even though i paid £33.

Ordered two things one of which was missing not hard to complete an order of two things

Chicken was still pink total waste of money

We had such a lovely service from two of the staff Niamh and Danielle. These two ladies just made our day better. So friendly and positive. Big smiles just made everything easier and so much more.. Thanks for great service

No supercharger sauce. Bit rude but OK.

Great place to go and have something to eat and drink with family

Never the right meals ..and when it is the incompetence of the people who box it well thats another srory ..definitely wont be back .. I order food delivery to save on cooking and end up needing to do a full service changing every single item in the order ..simpletons!!!!!

Missing the majority of my meal and this is the second time it’s happened and you phone up and they just say it’s a just eat issue, not happy at all

Driver parked across neighbours drive way ! However he was very pleasant .

Nothing has been delivered and yet I've paid

I asked for 2 x flaming hot wraps and received 2 bbq

Arrived roasting hot, fresh and not a single item wrong 👌

Food was overcooked and tough. Food was also cold. Altogether, not a happy experience.

Undelivered, and even if it was now, it'd be 2 hours after the estimated time. Atrocious service.

Stinking why’s that chicken so dry?

Never delivered food. Spent an hour plus continually extending the delivery time beyond the initial estimate, then lied about food being delivered. Pathetic.

The delivery man was very polite. Good food!

Delivery arrived on time only thing was the order wasn’t with it

First time I went there, it was not as good as it used to be. Is KFC using cheaper cuts of chicken. Neither tasty nor crispy. Visited again. It has improved a lot. But still not as good as other KFC's. Still not as crispy as it should be.

My food was cold when it arrived.

Gravy had literally no taste at all and was basically like water. Really runny

Always hot and fresh food, on time. Very pleased with Wishaw KFC service and team. Thank you so much

Love the fact you can walk up to the counter and place your order. No need to use rubbish touch screens to order ( they are optional unlike burger king in wishaw).

Hi only received 1 offer (2 fillets burgers and fries) other 2 sitting in KFC who advised to contact you for a refund

Went to the wrong address and had to call me to know where to go

Arrived quickly and food was hot and tasty.

food was excellent as always nice to do business with you again

ordered Pepsi and got nothing, regular mistakes with just eat is getting too regular, the delivery slip clearly states Pepsi as can be seen, becoming a disgusting delivery company.

Chips were cold and greasy , driver walked in eating my burger

ordered beans, but got coleslaw instead

Juice missing from order but food was good

reliable food was very warm today tasted delicious 😋

I keep ordering extra fries because I like them and they keep forgetting to give me them. C'mon guys. At least look at my order when you put it together..

Typical fast food place. However , service was quite fast. Chips have some of the skin still on. I'm ok with that but my wife isn't.

always on time could be a little warmer

Absolutely brutal this place, the last twice I have ordered parts of order missing. Done with it defo not ordering again

excellent food as always nice doing business with you again

Order was missing several items

I have not received my order although it says delivered

items missing from order and called shop to find out what happened with missing items was told they forgot to put then in with the rest of the order but can't deliver it would need to be collected explained I couldn't pick it up hence why I ordered delivery in the first place then was told to Complain just eat absolutely shocking especially after changing to delivery time 3 times and was still late

How hard is it to put the right items in a bag? Nearly every time I order from KFC the order is incorrect. This time, wrong burger and missing fries. Oh, and freezing cold as some brightspark puts the cold drinks cans in the bag next to the hot food.

excellent service from KFC Wishaw, food is always good, the delivery. drivers are great and. always on time and pleasant, highly recommend

Food still hot on delivery which is rare given how far it’s to come! 10/10 thanks KFC

Been asks for pictures of un cooked chicken I threw it in the bin

Just eat delivery's are getting worse. Always something missing and people are not getting what we asked for! It's getting worse

buffalo and bbq wings tasted like they were drowned in vinegar

Kfc have never delivered my orders with everything there always something missing full of incompetent workers !!

Yet again, total disappointment with KFC when it arrived it chicken squash into a box chicken was cold. The chips were soggy, and yet again, no bottle of juice. Which was a total shame.

Drivers going to 38 when it says 3b learn to read once again order was cold

i asked for a side of mash and did not receive it

food quality is terrible, the wrap gets smaller every time. think that'll be my last KFC order

First time trying zinger tower soooo good

Got a white chocolate cookie instead of chocolate - maybe mistake 🤔

Delivery driver diddnt turn up and order was down as delivered kfc staff where sound when I phoned just eat drivers are murder

Supposed to be delivered 19:10. Delivered 21:20. Mix up between the shop and delivery driver. No calls to say they messed up order.

Large bottle of juice wasn’t delivered 😡

That’s the past two order now they’ve not given my fries with the bucket for 1

Driver was very friendly well packed order

Wishaw KFC- there are always items missing every time I order. Puts me off placing orders, even though the food is good quality and arrives hot.

Excellent wish you would deliver to larkhall

Was missing pieces of fillet and gravy was cold

Didn’t receive the popcorn chicken or the suace I ordered, and the chicken didn’t taste right

quality of food is ok but the size continues to get smaller whilst the prices get ever higher. delivery is ok usually.

terrible. driver was 300yards from my.house and when he came to roadworks he just turned. paid money and didn't receive food.

only one small complaint chicken and fries a bit soggy. Otherwise ok