KFC Uxbridge - Oxford Road in South Bucks

Prompt service and food was hot and fresh just like what a customer requested.

Went to drive through. Second time. I ask could I have the share bucket but instead of the gravy can I have beans. Which they did last time. The manager said she couldn’t change it from gravy to beans. And called me a liar. Then she offered me something else which I agreed too. As I couldn’t understand her English was bad and she was really abrupt and rude. I paid £21:99 . When I got home the chicken was only legs. Over cooked. 6 bits of chicken when it should have been 8. 2 chips that was freezing cold. And 1 beans. Plus a dirty tissue and a mayonnaise in the bucket. Absolutely disgusting. This was meaningful on the managers behalf. . I’ve tried to call them but no one is picking up, it was 6:45 in Oxford Road Denham. I would like to make a formal complaint regarding your manager who clearly is not up to managing at all.

One of the slowest drive through service in the world. Once you get into the queue you can not get out.stuck there for one hour to get few wings.do not go there if you want to save time.

Good was cold as gheyvagain put the cold drink can in the hot good bag!

Later than specified delivery and missing item!!

I placed an order in drive thru!!! Amazing and very quick customer service. The staffs were very much friendly I must say!!! The food was delicious and very well packed. I would definitely visit again ❤️

One of the finest kfc I've ever visited UK. Would definitely bring my family next time. The taste of the food was great and quick service

I ordered my food via the drive thru. But the person on the other end of the speaker struggled to hear me. I literally had to have my head out of my car and shout my order. On top of that they missed an item off my order. Unfortunately, I only noticed when I got home. I tried to call them multiple times, but there was no response.

did not get the free pop corn chicken

Manali and Syeda and Honey and Faizan was very helpful and seet

Not a nice KFC bit scruffy , can't get a coffee , and had no ice-cream

When they get it right it’s OK, but that’s not most of the time. It’s much quicker to park and walk in than drive through (and you don’t have to suffer their inability to talk on an intercom). Above all it’s the simple inability to get the basics right. A 20 minute wait at 6pm because they hadn’t put chicken on during peak demand is beyond belief. Asleep on their feet - bring in a decent manager. Quick addition while I’m still waiting and watching a performance that would please Laurel and Hardy… this branch passed right through ‘hopeless’ and out the other side.

We went a family at lunch wonderfull food. Very frendky staff. All the foods are vert hit and fresh.

Every time I come here, I bring happiness along to share. Great customer service every single time. Thanks to all team members for such a pleasant experience.

great driver very quick and food was still warm🤩🤩

Food was all cold no taste in fries chicken was not Chrispy at all its was like tasteless

KFC was one of the best from this Oxford road branch in Uxbridge chicken was delivered hot and full of flavour just like how my family loves it!!! Definitely will be ordering again from this store!!!🌟🌟🌟🌟🌟

Food arrived late and the whole bag was ripped and as the delivery women handed the bag to me she saw food fall out the bag onto the floor also got two drinks missing I am NOT HAPPY I WANT A REFUND my kids stayed up late waiting for their dinner for it to come stone cold and food missing

Advertise that they close the drive through at 10 but every time I come at 9 or slightly later there is never any food available. Don't waste your time

We ordered an 8piece boneless banquet and they didn’t pack the chicken. We had chips and corn on the cob. There was no option to contact them to get any chicken so our whole meal was ruined

Watched the driver go miles in the wrong direction and make other stops, food arrived freezing cold in a sweaty bag. Horrendous service

my order did not arrive as stated and I waited over an hour for the food to be charged and not even eat is something else

Thé chicken was overcooked and very very dark brown chips cold. I had just come out of hospital didn’t want to cook was looking forward to it. Should have stuck with hospital food and that wasn’t too clever

Once again uv not sent enough chicken!

Used drive through, app order. They have no chicken cooked at 5pm ???? Sat in carpark for 30 mins before having to go in and get food.

food was disgusting, meet was old,bean sour spoiled,

Ordered 2 popcorn chicken meals, a mega gravy box,2 clossial 3 peice chicken bone in.(all have fries) 3 Pepsi, 1 watermelon lime, and peach tea. I got no popcorn chicken a bag of 8 random pieces of chicken IN A BAG, a bag with fries and 3 pieces of chicken which one was the tiniest peice I've ever seen like 1 inch and a giant peicenof chicken in talking at least 5 inches both ways. I also did not get a watermelon line drink and the peach tea turned out to be a tango. This place is trash DO NOT GO HERE UNLESS YOU WANT TO BE SCAMMED!!!!!!!!

I received order one item was missing

Think I might try another takeaway delivery firm. Every week there’s something wrong with food. Thought I would try KFC instead of GDK shouldn’t have bothered. I don’t get any response from Just Eat, totally fed up .

Friendly staff but they managed to miss items from the order (called to try and resolve but no answer...). Love KFC gravy but the gravy here is more like water at time. Shame

Chicken pieces drenched in oil.

Absolutely disgusting, I had food poisoning from this place and I’m 99.99% sure

Nice and quiet. Not that busy as Uxbridge high street. Customer service very helpful.

This place is disgraceful, it is dirty inside and out, the staff are slow and unhelpful and sometimes just downright rude. Bin's outside are overflowing every time we've been here, the food is always problematic and not up to KFCs usual standards, but I don't think that anyone cares either at the restaurant or in KFC. The upstairs restaurant section seems to be permanently closed, but maybe that was just a coincidence. The toilet was a whole new level of disgusting, it was wet on the floor, bits of toilet paper everywhere, soap had run out. It seems that most of their business is from the drive-through and as such I wish those customers the best of luck, for us this will be a restaurant we will never return to unless we see some marked changes to the service, health and hygiene standards in this restaurant.

Went thru the drive through and the staff were friendly and were kind enough to tell me which deals worked out better for me to purchase.

The service was fast because there was no crowd.

We placed an order yesterday evening through the apps. We were asked to come and collect any time. We went around 8:40, but the door was closed and refused to open the door. I was asked to go to the drive way window. I was waiting there for 5 minutes to told that they don't have enough chicken pieces and told to collect all the left over pieces. It was ruined our family evening dinner. The worst Kentucky is Ruislip Oxford road Kentucky. We will not go there anymore

Missing my drink. I didn’t receive it

Food was over cooked and dry yet again don’t get how thay can’t ever get it right

Used to be hit and miss but recently last 10 times I been chicken has been top notch every time. Man serving at the till is very professional and gets my order done quickly, impressed 👍

So, we stopped for a quick takeawy before our long trip. My wife, who's heavily pregnant went in, but no one was at the counter to help serve her. She waited for a bit, and then a rude staff member finally showed up, telling her she had to wait longer because the drive-thru's busy. After 15 minutes, the same person finally takes her order, but when my wife tries to change the sauce in her wrap, she just gives her attitude and shuts her down. She was so annoyed, she just walked out, and we ended up going to McDonald's down the road. No way we're ever coming back here. Doesn't even deserve the 1 star.

Disgusting food Uber eats are no better 20 mins late the food was fit for the pig bin !!!!! Old stale sweet corn burnt chips filthy company

If KFC is employing trained chimps to put these burgers together it has to be in the Uxbridge branch…. NONE of the lettuce was in the bun and I had exactly 15 chips…..

I ordered two orders of fries but only received one!

the best fresh chicken always . I'm in ealing will only come here.

Second time just eats has come up as delivered. May not be the outlets fault? But 20 times I called up to 2030 and no answer. This is always the case you choose to use just eats so you need to take responsibility when they don’t deliver want a full refund

Late! And I ordered 10 piece family feast and ONLY SIX pieces were in the box!!!!

My food was stale (the zinger burger) specifically the bun and hash brown it has ruined my meal

Chicken wings was raw, manager keep saying is cooked and its spicies. It was raw and disgusting with blood and stuff. DONT EAT THERE!!!!!!!

chicken over cooked cold. Driver passed us even though was outside waiting location pin point and direction made clear

Very poor service. Staffs had no engagement, interest or enthusiasm. Too busy packing taleaways and deliveries. Seemed like they didnt like dine in customers. Seating areas were mostly uncleaned, upstairs locked up. Only 1 staff to pack and serve in the front desk.

Not the cleanest of places. Toilet needs some attention. No loo roll! Rest of the place is OK but it's not great.

Absolutely useless, always something missing. No way of your money back for missing items. Can’t contact or just eat. Never use them again.

Nice Place to visit .. Friendly Nature of Staff .. They Treat so well .. I Love to visit here again and again .. one of the reason behind is Good behavior of Staff .. They Always Serves with Smile on Face ..

Vegan burger wasn't fresh fingers burgers were dry and fries were under cooked.

Very nice and hot food good customer service

Please close this shop ! Always stinking,not clean! Omg...pls close it! Staff from inside very rude and very unprofessional!

Drive thru Chicken pink and skin soggy . Question the original KFC seasoning on the chicken. Tastless.

Drove round and round and called to asked where we was, I told him and he still kept driving round!

For a £38 order half of the items were missing!!

Food wasn’t delivered at all. Awaiting Just Eat to refund my order in full

Dark and dingey drive through. Food was good though.

Chicken was not fresh! And the corn on the cob was passed it’s sell by time. Not happy worst kfc

The extra portion of chips were not in the bag

Bored this place is depressing rubbish food small portions.

Convenient KFC outside the town. Food prepared to the usual KFC standard, though prices seem to have gone up quite a bit since our last visit.

Love KFC...really hot when it arrived and the nicest delivery driver.

We are missing one order of fries.

Left out 2 wraps from the order but still charged for them!

There so much sauce on the zinger could not eat it absolutely disgusting 2 bit of chicken missing thay can never get any right should be shut down

Drinks were missing. Estimated time was 6min but it took 20mins

this has not been delivered to me, why does this keep happening

Probably the worst KFC in the UK!!!

Served me cold uncooked RED chicken. Manager was very rude did not want to give me a refund for my money. I will be going to the local council to report this. This is fraud

I ask for no drumsticks and I got 6 out of the 10 pieces of Chicken!!!!

Food was good but missing my drink yet again

the extra mini fillet was smaller than a chicken nugget and the fillet in the burger must have been old as it was to tough to eat.

Dirty, no trays. Off-putting / lost appetite to eat my food. Most likely not the staff’s issue, as there were only 3 members of staff. Reflection of poor management.

Someone in there either can't count or they're nicking ya chicken. Check ya legs before you leave

Good was awful and turned up all damaged

As per previous reviews the toilet was a state!!! The smell was so bad and water (we hope it was water) was everywhere on the floor. May not seem much but you hardly want to pop to the loo and come out of there to then eat your food! Car park a little sketchy, we didn't feel too comfortable to park - but all ok on our visit. Otherwise we were all happy with our meals and service. They just need to get the facilities sorted!

for the second delivery in a row there are on Fries, how difficult id it to put chick and fries in a bag. KFC oxford road Uxbridge need to train or sort out there staff. good food if it arrives

Very polite biker. Excellent food. Thanks!

Really wish I had checked these reviews. What a waste of money, two Zinger burgers dry as hell. How hard is it to place pre-ingredients into a bun. Won't be going to any KFC again. Over priced and under prepared.

Only sent 2 hot wings and 4 was ordered always something

I am really sorry put this review as i really love KFC .however this KFC store was really poor in food and cleaness. the zinger burger was really dry and Down stairs Toilet was unclean and tables were messy with food. Employee are not cleaning up the tables. I will not recommend this places.

I haven’t received my order , where is my order . It is showing delivered

I’ve eaten here twice recently and both times the food tasted like it was fried in urine, both times the staff seemed like they hated me and their job and the restaurant was covered in litter. Won’t ever be back to this restaurant.

So many times I have ordered and have missed items when I get my order. Last two orders there have been main items and sides missed off. Not impressed

Drive thou wait is shocking at this location

Fast service but they got an order wrong, quite annoying when you're headed to the motorway and can't turn back with ease

This kfc is poorly in service. We order a kids meal that costs £5. The picture shows that it comes in a box but there was no box all of the kids meal was thrown into a bag with the other stuff. We also order the 3 piece meals deal which again shows that is comes in a bucket but it was given In a bag. Makes no sense to give chicken pieces in a bag for takeaway. Just have to be prepared if you're going for a visit.

food was stone cold, all the chips were loose in bag, it must have been sitting on the counter waiting for 45 mins as it was cold and not edible

My favorite drive thru, staff are very professional, polite and a pleasure to deal with. Cheer me up and make me smile on a bad day. Rock on. Thx.

1.5 hours for a delivery - no way to contact Just Eat, no way to contact the restaurant, no way to cancel. Took over an hour just for a driver to be assigned and food was cold when delivered. Cancelling Just Eat account, not worth it as there's no one to contact for help and no way to cancel when things gets delayed.

Dirty tables, chairs and food all over the floor make sure you bring anti bacterial wipes with you if your planing to eat in.

Went in to quickly grab some food and use the bathroom. Bathroom was flooded and smelt awful and toilet seat was halfway hanging off, covered in bodily fluids. Cashier took 10 minutes to make a pepsi, we were the only people in there, and ignored us when we tried to ask how long the drink would be. We ended up not getting food because we did not trust the cleanliness of the place at all.

The chips were all soggy. Both drinks were warm. The presentation was awful. All just chucked in one box.

No food says del driver doesn't read instructions

There are atleast 3 to 15 rats in your carpark during the day. McDonald's down the road does not have such problems as they empty their bins, your staff can't be bothered to empty the car park bins and they overflow. There are rats during the day, I have taken videos of 3 to 15 each time I'm there. You need to empty the bins and set some rat traps.