KFC Sutton in Ashfield - Forest Street in Ashfield

Terrible parking experience at this KFC. We stopped by for a quick dinner with our child after shopping nearby — it was already 8 PM. Spent about 1 hour and 15 minutes dining, including ordering and joining the KFC lucky draw. Two weeks later, we received a parking fine just for staying 15 minutes over the 1-hour limit. There were no clear signs, it was dark, and it was our first visit. Absolutely no understanding or flexibility — this kind of parking policy shows zero consideration for families. Parents, be warned

Lisa is so friendly and welcoming! ❤️

Lisa was very friendly and lovely. Checked on us to make sure our food was good! Very happy

Excellent service by Lisa, friendly atmosphere and clean establishment. Food was excellent.

Burnt beans half cooked chips cold chicken disgusting really

Lisa, lovely friendly personality, treated us at the self checkout and let us know she’d bring our food via table service, will come again :)

I wouldn’t have even gave it a review or any stars in general. I ordered off Just Eat the food was cold as well as raw and slimy unedible. I ordered a bonus banquet and a flaming wrap how it was packaged was careless. Currently waiting on compensation

Come in once a month or so for a big meal. Service and food are great every time. Want to specifically shout out Yvette for her incredible service. Brings us our food, talks to us while we eat and helps us with our orders.

Yvette was so nice snd helpful during our expeiernce in the food place

A lady called Yvette helped us she was very friendly. Nice to see a friendly worker

Yvette amazing service as she goes out for way for every customer and great food would could back again

A lovely warm welcome, me and my mum had a rice bowl, I must say it was absolutely delicious. Yvette who served is a very polite lady and happy to do anything for you. Thankyou we will be back. Xx

Fab rice bowl lovely lady called yvette was very helpful and polite

We had an incredible meal at KFC and was served by Yvette who was incredibly polite and helpful

Perfect service thank you. Served by Faith who was really happy to help with anything we needed. Very clean.

Great food and service staff were really friendly

Very nice staff and 5 star quality food

brilliant service and lovely food! Thank you Lisa!

Food was absolutely delicious. We all commented on how fresh, hot and tasty it was. The restaurant was clean and tidy. Lisa was very helpful.

All the team are were fantastic and Helen is a true team leader.

Try to pre order on app it just kept going to same thing so unable to apply blue light discount, finally arrived she was unable to help us.she just said refresh which didn't sort out problem so she recommended we order at counter which is when the next problem started so we ordered what we'd had on mobile app and she said it was £2 more than it said on mobile app so we went through it and it came up right.We weren't asked if we eating in or takeaway and just processed to pack it in a bag so we told her and she said it easier to get it to the table .We had to ask for cup for drinks and ice and straws no cardbard plates or the wooden cutlery and napkins the when we asked for these things we were looked at with disdain..I think on this visit Customer service was very substandard.

Where is the corn on the cob gone food is amazing but where’s me corn gone

We only wanted a nibble but we had a meal deal it was great, fresh n hot 👌

Quick service, lovely staff greeted from a lovely lady called Lisa.

Lovely service, tried the new ranch rice box - very tasty and filling. Staff member Lisa very helpful and friendly.

lisa gave good service and quality food

Brilliant customer service and lisa was very helpful and food was amazing thank you!

Lisa did a fantastic job with our food and service

Thank you to Lisa for being so welcoming in the restaurant, really lives the place up

Great experience very friendly staff

There was a delay with the order, but Lisa noticed and sorted it out for us

Lisa has excellent service deserves a pay rise

Five stars - staff were great and service were beautiful!

I had an amazing experience and the service was amazing. Lisa was brilliant and very kind

Lovely - service was quick and staff were polite. Would eat here again!

Popped in a few times over the last week i found it to be clean welcoming and very friendly staff. The food was much better than it used to be I'm not sure what has happened but it's so much better than it ever used to be. Keep up the good work guys

The service was absolutely amazing and the workers was really polite and kind. Then the food tasted amazing and overall just a good place. Lisa

Lisa. Great food and amazing service, thank you.

Lisa . Lovely food and dining experience

Lovely service. Lovely food. Great workers. Lisa who works here was such a star.

Lovely service when visited today . Very quick and very polite staff especially Lisa

Lovely salad box great customer service from Lisa

Great service, fast food delivery. Lisa is amazing

Staff were polite & efficient. Place was very clean

Food was amazing!! Yvette's service was outstanding such a nice lady.

I came to try the new gym shark rice box, this was so tasty and the perfect meal for lunch. A massive shout out to Yvette for the amazing customer service. She went above and beyond to make sure I had a pleasant experience. The restaurant itself was very pleasant and clean 5 stars

Yvette was polite and cheerful when serving us today, nice to see a smile around

Yvette’s customer service was outstanding, so friendly and attentive to us, making sure we had everything we needed and the seating area was clean.

Great food, great staff especially Lisa

Surprised today about good customer service by Rowan. Good menu understanding, proper listening and best professional advices. He is hard worker. The company must regard him! Big difference between him and another team members, definitely! Food as usual everything the same.

The restaurant was lovely and clean, the staff was very Pleasant and Yvette was a superstar! Bring my food and having a little chat. My salad box was great. Five stars from me

Very nice very good service food was as expected Lisa was very helpful !!

Good customer service from Lisa

Food was lovely, customer service was great from Lisa.

Lisa’s service was lovely! Food was nice and really hot! The food was really quick arriving!

Lovely food! Great service from Lisa!

Yvette is very friendly and always goes the extra mile to help

Very friendly staff yvette very friendly and helpful always goes the extra mile

Yvette was lovely brought my food with a smile

Nice food and good service from Yvette

I love KFC there food is amazing i like how quick they make the food and serve us with well manners

proper good food and amazkng service come here all the time when i have college and they are alwaya fast with getting food out and ots alwaya cooked properly

Tried calling as missing the kids meal from the order, but the phone number is not in service!

The lad with the glasses and tattoo on his arm was really helpful with my order today he also dose the best krushems

Staff were friendly, helped my overweight mate get his lunch swift and sharp, would come again

I ordered my food for pre delivery at 4:55pm , wanted it for 7 didnt come till 7:21 opening my order i was without coleslaw and corn on the cob.

Food missing and everything very very cold

No dip i paid for and no can of pepsi i was ment to get with meal also food was cold

I had things missing in from my order

Always receiving wrong orders or missing items for delivery, drive thru, always

The fillet burger was so salty I had to leave it.

the whole meal has been ruined!!!!! I have a photo of the gravy container empty all over the meal

all food freezing cold not even warm warm awfull waiting for nearly 2 hours

food brought to door wasn't in a just eat bag to keep food warm all 3 meals was cold

If I could leave zero stars I would. Drive thru speaker out of order with a bit saying go to window 1 or window 2 if no one there. Waited 20 minutes in the queue and moved no further forward so abandoned and ate elsewhere. Poor management of the situation

Absolutely freezing inside, blowers are blowing cold even when it's minus outside, staff friendly and doing the best they can, but food took ages because of the lack of workers.

Disgusting seemed Microwaved to me and not much for the money a 2 from me just to add full of salt taste imo chicken was a Rubery texture from my exsperience all for 18 plus pounds will not order again ! Avoid at all costs to your money imo !

Food came absolutely freezing and chips tasted like they wasnt even cooked

Lovely driver very polite, credit to you

Cold fries and Luke warm burgers

too many chips. 2 bags would be ok for us

Food arrived an hour & 15 mins after ordered. KFC only 10 mins away, could’ve fetched it myself.

Nice guy. Really kind. Wish all drivers were like that

Items missing, half filled tubs and chips

Lovely food from KFC. Not impressed that the contact number on the receipt is not mine, so when I was asked the verification code or phone number, I didn't have either. I'm unsure as to what happened, when I checked on the just eat app, my contact details were correct.

food was cold, didn’t have all the things i ordered and paid for. this had happened many times now and i want a full refund. will not be ordering again.

It was warm whem arrived and was on time great

Driver couldnt find address i presume as was driving up and down street. Once food arrived was freexing cold so all went in bin.

Had a four piece fillet meal for one. Went to counter cos I’m no good at ordering from the machines !! Quick service. Delicious food. Lovely staff. Clean place

The food never arrived where’s my food?

It wasn’t very hot. But tasted nice.

I have been to the drive through today around 4pm no staff on as usual and the staff that were on well really needed to look like they were awake never mind enjoy the job that they were doing i placed my order the change was then dropped on the floor not in my hand also i asked for unseasoned fries i was told to park up and wait in which i waited quite some time to come home to find the fries and all the food was very cold this is not acceptable ive worked in a food chain restraunte myself in the past the meals we were served today was appauling i dont know about a refurbishment youve had you need to train all the staff to retrain to cook fresh food i wont be returning ever again

I Sent delivery to wrong address , thanks to the driver for bringing it to me . Many thanks

My order was cold by the time it was delivered.

Order was missing corn cob and was cold

Did not receive all of my order. A box meal missing and this is not the first time this has happened.

Never arrived and said delivered!

sent wrong burger and items was missing in other box meal

Didnt even fkin turn up food was never delivered

This order was never delivered