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3.2

Based on 732 opinions finded in 1 websites

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Nº 1002 in 1264 in Lambeth

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteGoogle7323.2

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Lovely people, nice service and tasty food.

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Adam Hammudeh . 2024-08-30

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I WOULD REQUEST TO EVERYONE THAT THERE ARE MANY GOOD OPTIONS PLEASE VISIT THERE AND NOT IN KFC. Worst KFC experience I have had across the globe. The manager is literally fooling you. I spent more than £20 and what I got was nothing. The manager is not at all friendly and even if you request him or ask for what you were supposed to get he will still sayyou get it at different store at my store this is what you will get, where as he was aware I am a regular customer. So I willnow think 100 times before visiting KFC again anywhere in the world.

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Vikram Shekhawat . 2024-08-28

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Horrible fillet burger, horrible chicken. Won't be spending another cent here

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Lee Tee . 2024-08-25

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Staff were too busy arguing in thwir language. I asked for service 4 times, was completely ignoref and left.

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Lessons Learnt . 2024-08-20

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Fast service, well presented and fresh hot food. Very impressed!

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Ross Baker . 2024-08-19

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Very tasty food and drinks were nice and cool

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Meyer Aussenberg . 2024-08-10

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Worst people ever to deal with. In 14 pcs chicken all you get is good size wings.

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m addy . 2024-07-15

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When inhad paid for my meal. The member if staff accidentally gave my order to another customer. And didn't get an apology. 😔😔😔

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Charmaine Powell . 2024-06-03

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Review of KFC on Streatham High Street Rating: ★★★★☆ Cleanliness: The KFC branch on Streatham High Street stands out for its cleanliness. During my visit, I was pleased to see that the dining area was consistently maintained, with tables promptly cleared and floors free of debris. The staff seemed diligent in their efforts to keep the environment tidy, which is crucial for a fast-food restaurant. The restrooms were also in good condition, well-stocked with necessary supplies and regularly cleaned. Service Speed: Service at this KFC location was impressively fast. Despite it being a busy time during my visit, the staff handled the rush efficiently. My order was taken quickly, and the waiting time for my meal was minimal. The team was organized and seemed well-prepared to handle a high volume of customers without compromising on service quality. Overall Experience: The combination of cleanliness and swift service makes the KFC on Streatham High Street a reliable choice for a quick meal. The staff's attentiveness to maintaining a clean environment and their ability to manage orders promptly contribute to a positive dining experience. If you’re looking for a quick, clean, and efficient fast-food option, this KFC branch is a solid choice

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YOUSIF MUSA . 2024-05-26

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Not clean always have 2 ask the staff 2 clean tables & floors I had 2 end up doing it myself. PLS ANSWER YR PHONE

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Suzette Porter . 2024-05-04

MORE AT Google

Genuinely, some of the best KFC I've ever had. It's a small shop, but orders are done extremely fast and the quality doesn't disappoint. I've been here quite a few times now, and the quality has been consistent throughout. Not a negative word to say!

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ColdWonder . 2024-04-13

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Absolutely appalling...a 10 minute wait as advised by your staff, should never turn into a 30 minute wait especially when customers who arrived after me are having their orders filled. Will never, ever visit again. Not deserving of 1 star..

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Sam S . 2024-04-03

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Ordered a boneless feast and they had forgotten my large popcorn chicken so I'm very upset as it's not the full order

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john Tan . 2024-03-21

MORE AT Google

I ordered food from KFC Streatham High Rd through just eat, the £65 was taken from my account immediately at 5.25pm, it's now 7.18pm NO FOOD DELIVERED KFC staff claim they gave it to driver, just eat app saying driver at restaurant and pushing delivery time later and later, no one wants to take responsibility! NOT WORTHY OF EVEN 1 STAR DO NOT ORDER FROM THIS KFC!!!

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Lorraine Thurlow . 2024-03-18

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Cold food! Avoid it will make you sick 😫 late night tried it never again. Food did not taste good at all.

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Carlos R . 2024-02-28

MORE AT Google

Thoroughly enjoyed my burger..until later that day…became lethargic and faint, vomiting starts then diarrhoea. Absolutely horrendous experience…this is the second time it’s happened with me and I should have learnt my lesson the first time. Officially boycotting the whole brand, I will never eat from there again!!!!

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Ruth Marshall . 2024-02-15

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I came here on the 15th of Jan around 1.23 I ordered an item for lunch I wanted snack box popcorn chicken with chips and a mini bbq wrap on the side. I had to say my order more than once and I asked if I can use my student discount as if I spend over 3 pounds I can get something for free with the student discount he was shouting at me that I have to spend 5 and over to use student discount I informed him that he doesn’t know his own policy so why does he work here and he informed that he does know he then spoke about me to another colleague I’m sure her name is meena and they were just discussing me as if I’m not there and he was saying repeatedly why she confused it’s 5 not 3 and he was really rude and I was like look don’t talk about me and how I’m going to report him as he’s rude and unprofessional and he was still arguing and not even an apology. I think hes a stupid man and shouldn’t work for kfc if you don’t know how to talk to people as he was rude from the START

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Natasha Davis . 2024-01-15

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Service could be happier but food is good

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Stuart Savage . 2024-01-09

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Just your local average croydon kfc

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Shane Mullen . 2023-11-14

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Undercooked wings with visible hair/feathers. How can you expect for people to eat that? Staff are like zombies, they don’t care, they are unfriendly and not welcoming. What a joke of a place.

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Gutix 22 . 2023-10-30

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By far the worst KFC experience of my life! It is supposed to be 11 herbs and spices they seem to have used only three! It did not taste like KFC at all! Really disappointed! Please can the regional manager intervene and instruct the staff to go back to basics with the original KFC recipe!

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Bourhan Shamim . 2023-10-20

MORE AT Google

What a disaster this place is first time I was missing stuff second time it was cold and horrible

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Darren Gartell . 2023-09-17

MORE AT Google

Absolutely disgusting, never ordering KFC again. I ordered the teriyaki burger meal and the bun had a very obvious spot of mould on it!! How could somebody pack this burger knowing there is mould on it??? Despicable. I do not recommend to eat from here, it is a food safety hazard and the workers should be ashamed of thinking it is okay to serve a customer this. If I could give 0 stars I would.

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Brian Taffany . 2023-08-24

MORE AT Google

Kfc food always good but only recommend this location to take-out

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Apsonater . 2023-08-07

MORE AT Google

Wish I could give 0 stars. Ordered food through Justeat at 10.10. Said it was delivered at 10.37. It was not. Tried calling the shop multiple times and never got through. Don't order from here.

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Hassan Jamal . 2023-07-23

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Stale corn Tables wasn't wiped down for next guest. Self service menu screen looked like it had life growing on ut

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Steve Brum-hamilton . 2023-07-12

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Staff took pleasure in informing me a deal wasn't available till 4.30 so I had to pat 3 times the amount for similar and maths and English lessons aould be recommended as they tried to rip me off

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Kevin Carrington . 2023-07-05

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I came here twice when I was working locally. Easy choice for a lunch. The store is pretty small and all the chats was left upside down on the tables as if they were mopping up the floor for preparing closing. On my first visit, I walked straight to the till as I wanted to pay cash. One of the workers made eye contact with me, but didn’t say a word and carried on doing what he was doing (fiddling with things to make himself look busy). I waited 10 minutes before I decided to make my order on the kiosk and pay by card. The food then came out really quick. On my second visit, the kiosk wasn’t working, so I walked right upto the till, and the lovely lady served me with good customer service skills. She was amazing, and answered a couple questions I had about the food on the menu. The reason why I still give them a one star review is because the food was pretty much cold when I got back onsite to eat my lunch. I was only 3mins walk away, and on both occasions my food was pretty cold. Also, the burger had very little sauce which made it hard to swallow, so I added mayonnaise to it so I could enjoy it better.

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S Rahman . 2023-06-18

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The black woman at the counter when giving the food had a very bad attitude and was rude. She slammed my food bag on the table and didn't say anything and turned away. I came to buy food with my own money but why do they have such bad attitude towards customers? Never come back!

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Hà My Bùi . 2023-05-19

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Over 5 times every time I order for delivery they just trow stuff in my box if am ordering the box meal that comes with wings why u going add a another wings for the other pieces,?? A small ONLY WING AND A SMALL OILY THIGH EVERRRRRY TIME

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Wisdom Beauty . 2023-05-18

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The food was left on the side while they waited for the burger to be ready. The inside of 2 of the pieces of chicken were quite dry. Seemed it was overcooked!

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Brenda Tomkins . 2023-05-11

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Bad Service by the stuff, I ask for BBQ sauce but didn't get it with the wings

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Joker Tm . 2023-04-10

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The food here is very nice, but the only problem is that they got the air conditioning switched on all the time so it is actually Freezing cold in there when you expect to be nice and warm. I suggest You take plenty of warm clothing if you go. Try taking a Duvet and wrap yourself up in it. The staff don't seem to care. Best get take away. It's warmer outside

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David Petit (Bigdave) . 2023-04-04

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I had my lunch kfc streatham, i realy enjoyed!

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MG GAHEIR mohamed geheir . 2023-03-15

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One of the few establishments that are not targeted by the Left when they are rioting.

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Terry Jackson . 2023-02-23

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Tiniest KFC I've been in by far, can order yourself and wait either can just get in door or quiet so depends on time you pop in....

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Mercedes Still . 2023-02-15

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Good place to eat. Everything is perfect except the sitting plan as fee suits to occupied but overall it's good place to eat KFC

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Waseem Irshad Hussain . 2023-02-10

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Good food freshly cooked service was good and fast. There is hardly anywhere to sit in and have a meal if you choose to.

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Kossar Butt . 2023-01-06

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chicken was undercooked and didnt even put sauce over the bbq bites. freezing cold too and zinger burger was dry and rock hard. terrible food with lazy staff

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Yasmine Acosta . 2022-12-13

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Freezing cold even they claim the heater is working, no chairs or tables to sit and dine in... The self checkout not working... Super oily chicken and I'm down with stomach upset..

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Joshua ajoo . 2022-12-10

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It's not fast, staff is poor at dealing with customers, lacks leadership, messy, and all staff are often speaking a different language, laughing while looking at customers. Not a great experience.

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Donald Martin . 2022-12-06

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Icl food was bad everything is mushy wings wasn’t crispy the meat tasted nasty worst kfc I’ve had never going again

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Shamal John . 2022-12-04

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Service was great and guessing from the long queues, people love their food.

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Sheila Namuwaya . 2022-11-25

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The first time going to that shop in that location and I must say I was very disappointed in the chicken we received. The chicken was a dark brown colour which indicates it was over cooked and burnt. We did show the cashier and she showed us that all the chicken that was made was the same. They need to do better for such a big franchise

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Kaykay Allen . 2022-09-14

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Ordered food and it never arrived. Tried calling the place and no answer. Actual waste of time, you're better off going to another place. I wish 0 stars was an option

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James Nguyen . 2022-08-15

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Used to go there whenever I don't have time to cook at home and don't want to think about what to eat. Most staff were professional and friendly. However, the food tastes worse than before IMHO. The chicken nuggets were so salty that I had to drink more water after eating them. While everyone knows KFC and its counterparts are nowhere near healthy food choices, as one of the world's largest fast food chains, you can do better - by offering less salt and sugar, and providing fresher meat and everything else. If it's a takeaway order, do check everything in your bag before you leave, as I have found more than twice that they may forget something in your order, be it a bottle of water or whatever. The in-store hygiene can be better.

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Michael Hu . 2022-07-28

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I ordered 2 zinger box meals for takeout.First they don’t have Cup holders and once I get home our drinks which were Pepsi Max are smelly and the taste is disgusting.Worst experience ever.Avoid this kfc branch.

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Ajwad Sagheer . 2022-07-25

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Bad service bad delegation of team rude manager that doesn't wish to speak in English aswell which is disheartening as it shouldn't be so hard in ordering food

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skylar blacc . 2022-07-18

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Very pathetic KFC outlet I ever had.. Me and other 3 customers in queue, but still staff don't want to serve us Or didn't take the order. After waiting around 10-15min all of them left including me without had anything from there. Staffs are taking 7up pespsi so and so then just having chit chat inside. Nobody wants to take order or nothing. I should have kept one board outside says that no customer wanted inside. Only delivery guys got served. Staffs are using their regional language which felt like they are mocking us.

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Amal K George . 2022-07-18

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I dined out at the KFC. Although the food was alright. Personally I prefer Nandos as I like fat chips. I found the chicken not cooked to my taste unfortunately.

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Coral Panton-Larocque . 2022-07-12

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La atención muy buena pero es solo para llevar !! Dos mesas y ya , nunca hay espacio !

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William Miranda . 2022-07-10

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Quite small, but fairly efficient.

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Alex Cheyne . 2022-06-27

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Took my lunch break and popped into that branch to get myself a Twister, that i enjoy so much.

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Althea Johnson . 2022-05-07

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I love KFC. Usually. Tonight's chicken had way too many bones. We ordered a Tuesday special of 9 pieces of chicken for £5.99 and we discovered we only had 8 pieces. I realize you are a busy restaurant because of your location (which is convenient), but learn how to count. We shouldn't have to count the pieces at the counter, especially when it is so crowded. This was a huge disappointment altogether. Next time we want KFC, we will go elsewhere.

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Bev Owen . 2022-05-04

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Ordered via Deliveroo - very speedy

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Chris Ismay . 2022-05-01

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Was great 👍 I had a zinger it was good

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Ruth Springer . 2022-04-21

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Not the best it's been.. Quite oily and the chicken pieces seem to get smaller everytime

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Amer Amin . 2022-04-15

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Slow service and food quality is hit and miss

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Edward SmithIrl . 2022-04-04

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Food was very greasy and they forgot to add an item I paid for. I didn't go back because I live a 10 min drive away. I usually try and stay away from Streatham KFC because their food is not the same as other KFC's.

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Irfan Hassan . 2022-04-02

MORE AT Google

Excellent service. Nice and tasty chicken. Love this place

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Foysol Ahmed . 2022-03-31

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Terrible, I bought a 10 piece bucket and only got 3 pieces of chicken, the 3 that turned up we’re over cooked and tiny. Also meant to get 8 hot wings and only received 5. Not sure what’s happened here, I definitely won’t be ordering from them again…

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Leigh . 2022-03-30

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Clean place, friendly staff, efficient service, and Colonel Sanders great taste still going strong 🤙

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Robert II . 2022-03-12

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Their wings were amazing and the staff are very nice.

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Javine Watson . 2022-02-08

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Halal. Massive improvement from the last time that I was here.

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Faysal Abdulaziz . 2022-02-06

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Vast improvement in quality and speed of service over the last 2 months

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S . 2022-01-22

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Do not pick up your food from here during rush hour, wait could be up to 45 minutes.

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J Tan (The Critic) . 2022-01-16

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Bun was very dry. Not much sauce, felt like it was outdated.

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Asad Iqbal . 2021-12-18

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This kfc is Shockley bad. Nearly as bad as the Thornton Heath one. Make sure you go and pick it up rather than ordering from one of the apps. The chicken was tiny. It should be classed as fraud

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Romeo . 2021-12-01

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This is the worst kfc I have been at in the U.K Fries were undercooked and surprisingly cold. Gravy was excessively watery, thus it was visible that water had been added to it. The chicken was awfully dry. On top of all this, they charged me 30p each for ketchup and mayo.

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Noor Un Nabi . 2021-11-29

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Para engañar el estómago hambriento si

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Alex Tapia . 2021-11-29

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Sent completely the wrong order ..customer service on the phone was absolutely disgraceful so I asked to speak to manager and also disgraceful , now have to wait up to 7days for a refund, no apology and very very rude

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Kelly Povey . 2021-11-28

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My whole order was wrong. I tried to call them. They never picked up.

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Reni Begazo . 2021-11-21

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It wasn't a long time waiting and the food was nice and freshly made

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Derrick Baker . 2021-11-07

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They change things in your order without asking you!

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Zoard “Leero” Lassu . 2021-11-03

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Had run out of a lot of food items and sauces which was disappointing. The food received was good and Service was relatively quick.

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Hems R-C . 2021-10-29

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Impressive variety, have spicy options as well; however they need to improve on customer service...

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Raja Atif Mehboob . 2021-10-22

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Mini fillet burger bun was stale,they tried to toast it off to hide it but as chef we can still taste it

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Steven Ponnusawmy . 2021-10-08

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I have been to this KFC several times and they’re constantly getting my order wrong. The sides are inaccurate and sometimes they hand me the wrong meal entirely! I order sauce, they charge me for it and DON’T GIVE IT. It’s always the same cashier that serves me and does all of this. Her name is Surinder. I am extremely disappointed and upset. It’s time they employ competent staff!!

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kaylee adinolfi . 2021-10-05

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Food was OK, but first they gave my order to someone else and then I had things missing of my order.

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Maria Föller . 2021-09-06

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KFC Chicken serves up great chicken and it is finger licking good.

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James Desa . 2021-09-06

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Extremely quick service today: I was in and out in 4 minutes!

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Efe Gee . 2021-08-13

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Dreadful customer service! They couldn’t speak proper english and whatever they ask/say was not understandable. Once again there were missing things in my order and I had to wait 10 min to place order and another 20 to collect! I am very disappointed! I will never come back to this KFC!

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Михаела Каменова . 2021-07-28

MORE AT Google

Nice to get some halal chicken.

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Sohaib . 2021-07-25

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Would be nice to always get what I have paid for have to check I have what I ordered on more than one occasion fries missed and chicken dry more than one day old is not a good thing when I talk to staff so rude start talking in their own language which is not English someone should tell them its mandatory to speak English and rude to dismiss customers in faver of the rude delivery men I hope delivery firms go out of business soon generally bad experience in streatham shop

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Kevin Carrington . 2021-07-23

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Rarther small well , very tiny . Long wait . Very greasy chicken chips were hard to swallow almost like eating hay. Slow service. Not much customer service like smiling and being friendly. 3 stars . Must improve.

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Keith Trimmings . 2021-07-19

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Service was fast and staff very friendly. Thank you

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James Kibwota . 2021-06-12

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Visited here yesterday and was Fantastic service and food was great

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Peter Sinnock . 2021-05-04

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Not much to say, no seating due to what is going on. However my bug bear was not enough staff and them giving priority to the delivery apps orders as opposed to customers coming into their store. Customer service was non existent

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Samuel . 2021-05-03

MORE AT Google

Very slow service some of the staff 😴

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Ouissam Hajerssi . 2021-04-22

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No point going in there in person the staff ignore you and just take care of just eat,deliveroo and Uber eats,happens every time

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Lee Young . 2021-04-01

MORE AT Google

Only Ahila was wearing mask prpprely and was cleaning out side. All others Dhashini(mask under the mouth) Sanna and kitchen staff no mask. When i request the manager, no manager. Ahila said to me "staff don't need it" well done guys on this pandemic days.

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Sara_ Lee . 2021-03-26

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Very Rude staff! Management needs to sort it out. shameful customer service.

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Andrew Daniel . 2021-03-26

MORE AT Google

After 5 no restrictions, 15 peoples inside. All reported

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Edward Ratajczak . 2021-03-20

MORE AT Google

Inconsistent quality. Possibly because they were under pressure with the bucket promotion that night. Chicken coating was soft and those at bottom of bucket were soggy. The chicken rushed out to waiting customers may not have been cooked long enough or rested enough after frying.

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Toong Cheah . 2021-02-24

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needs food standards agency visit bun was rock hard chicken stone cold and stale could not even eat the meal so unhappy

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Cariann Bennetts . 2021-01-14

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Standard, rather soulless fast food chain.

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Richard Cumming-Bruce . 2021-01-13

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Needs better social distancing furniture

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Ollie Bell . 2020-12-26

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Fast and yummy food but need to make sure they don't over cook the chicken

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Sophia T . 2020-11-30

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Le poulet est bon. Le reste un peu bizarre. Je dois être difficile...

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Pierre Micheli . 2020-11-26

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Staff are miserable always. The chicken tastes like it could be Streatham high road pidgin

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John Wayne . 2020-11-17

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