KFC Stafford - Hough Retail Park in Stafford

All the food was cold! The Driver was inside the restaurant for half an hour waiting on the tracker!

the food is stone cold, not happy

order incomplete with item missing. driver very unhelpful

The food was barely warm and sadly the fillet pieces coating would be better described a an ‘only just’ coating. I’ve had far worse, I’ve had far better! It was more disappointing as it was my daughters birthday ‘treat’

Didn't even try to complete our order correctly

Never got my order, it didn’t come

Great service it’s always a good experience loved the food .

ਟvery nice service nd taste is very good , love it

Great customer service from KFC FOH

The food was hot and delivered fast to us great experience.

Beautiful service and beautiful staff

Food was ready before i had even walked up to the register

I love the food always have a good portion size always take my kids there and Shivani is really nice colleague there very polite and served me always in a good manner 😍

was quick with our food and very friendly

Tried the new rice box, it is so much better than the old one, harshita and jake helped me decide on what to order and they both did not disappoint will be coming back soon !!

very nice very cool, lovely place

Joe was extremely helpful- thanks ☺️

There are items missing in most of orders I pay for and no refund issued for missing items. I put a refund for missing items then get told because the driver asked for a code and I gave him the code that means all items was delivered, drivers don’t stand there for you to check all items before they go so you open your delivery then find out you are missing items but then don’t get any money back for missing items. Tell your employees to double check orders before sending drivers. Ridiculous

mehak is a great server and the whole place is good as a whole. quick food aswel

Mehak was gave us an excellent service.....I recommend here and give 5 star rating....

The service was fast and Shivani and Joe were very friendly.

As it was going to hospital staff were waiting and needed to be on time

Great service - Joe was very friendly and Helpful

Absolutely marvellous customer service, staff greeted me kindly and made my food quick. Food was piping hot and delightful, would recommend. 10/10

Great customer service Front and food is excellent

I had food from this KFC nice and fresh lovely specially Zinger Burger

Ordered 2 zinger rice boxes. Hardly any rice, food was like warm and didn't even include 2 drinks. Requested full refund from uber. Absolutely terrible.

Laxmi is a very nice woman who has manners and amazing service

Best 1 I've had in a long time lovley

Had an issue with the drive-thru, Didn't recognize my app order. Had to go inside to sort it out, but food was lovely once I got it.

All the chicken was cold, chips cold and soggy. Only hot items were the beans and corn. All the dips were missing

Order delivered with a smile and on time. Thank you.

...nothing like cooking a perfectly good piece of chicken in stale oil to ruin your taste experience

..ordered through Just Eat...half my order missing...I phoned the restaurant to complain but told to take it up with Just Eat...the person who packed my order works for KFC, not Just Eat.. ...until this outlet takes responsibility for the quality and consistency of their food and stop making vague business arrangements like Just Eat it will continue to be mediocre......very disappointing when you are hungry ....just ordered a fillet burger some months after posting the ab

I would like to thank Athul for his excellent customer service.

Great friendly service front staff

I have got a fantastic experience with Athul for the service

Great customer service and friendly staff Front

Harshita was very nice and good food

Good food, good service, Harshita was very pleasant

Good communication and very nice staff

Had no issues, food was very nice.

Food was good and delivered fast.

Very friendly delivery driver 👍

Marvellous customer service. Staff was very respectful to the me. Good eye contact, friendly with welcoming smile. Staff were Intentive in ordering of my meal They informed me what was avaliable on the menu and the various prices. The lovely young lady provided me exactly what l ordered within a quick time frame. I Didn't have to wait for a very long time. The provided my meal straight away with a prompt service. Without a shadow of a doubt l would come back again. Thank you for your service. A big 10 out 0f 10.

lovely store to visit .what taste and service they should really be recognised. Just wow

Taste of food is delicious and Harshita ,Rohan and Atul service is good

Served by Harshita She was very helpfull and friendly

ordered the deal of 2 burgers and 2 fries for £10, delivered to find 1 burger 1 fries, when tried to contact store I just got hing up on. rude and food was cold. 1st home a low review.

Food was amazing specially new zinger double down …specially staff is so polite and helpful .. definiately wanna come again

Delivering NOMI🍔 to you from Japan!

I always love visiting KFC The chicken is crispy 🥰 juicy & full of flavor.The service is quick & the staff is friendl.Highly recommend for a delicious fast-food meal.

Served by Joe. Great, efficient service

Simple and quick. the quality is better than I remember from past orders

I had a great experience.. I love the environment humbleness of stafford fresh and taste food. And kind manager I love to visit again and again

Great customer service Harshita

Great customer service Harshita

Extremely satisfied with food and customer service Harshita

Not much of a dipping feast when they forget to put the dips in with your order 🤦🏻

Beautiful place to come with friends and family, delicious food and good service 👍👍👍

Carla superb always busy and works with a smile on her face 10/10

Amazing staff especially carla too cooperative…. Always happy to be here. Strongly recommend 👌👍

Harshita, brilliant service, deserves pay rise

Good service, food came quickly and friendly staff. Restaurant was very clean. Thank you Harshita

Fast and fresh - thank you Harshita

Harshita was begging me to do this review and made me feel uncomfortable

lovely seasoned fries, chicken great. Option to go large with fries would be nice

Never experienced such terrible service, half the order was missing and the female server was arguing back that everything was correct, even though I was standing there with the tray they just brought over and my receipt, food was alright when we eventually got what we ordered, never had a bag of fries before where half are stone cold and the other half were actually hot 🤷🏻

Very friendly staff more then happy to help

Lowkey scared to even bump this joint cause of complaints surrounding the shack’s hygiene and shit. Rats scurryin’ about made me bounce back, I do love chicken though so one day I’ll probably hit it again

Food was hot and looked appealing

The customer service was brilliant. The taste of food was very nice as well. Harshita was very fast and quick to serve the food And cleanliness of the store was perfect Loved it thank you

Why give the option to leave a note for my order if you're going to ignore it every time??

Very nice girl serve me very helpful when it was busy at the till Hashina thank you.

I had good customer service and harshitha was really helpful to make my order I would like visit again

The restaurant was really clean , the team was very helpful, taste of food was finger licking and service was cherry on the cake . Amazing made my day

Staff were lovely and very helpful with me being on crutches aswell. Food was hot and service was really fast thanks kfc Stafford 👍🏻

harshita was very polite and professional

To communicate with customers costs nothing Afternoon ? Please Thank you Nothing. Only communication two words Twelve pounds Unbelievable

Food was stone cold on arrival had to microwave it

Last many occasions the food was too salty.

Went to the drive through a rat ran out and was given my food with no serviettes which I didn't realise until I got round the corner so I after eating my food I went back to get some serviettes and they were thrown at me with no apology whatsoever.Ì certainly won't be using the hough retail park kfc again.But these companies don't care because for every customer they lose they gain 10.Readers please take note of this appalling kfc branch at stafford.(Rats are not nice creatures and neither is this kfc branch)

The ambience was Lovely and taste was excelent

The taste of food was great and. Very nice customer service

Recently been a major improvement in service and quality of food. I had boycot for quite a while but new team seemed to have turned it around! Harshita and Rohan especially make the effort to keep the place clean and offer good service. Keep up the good work! 👍

Ultimate food and exceptional customer service . Dhruv is a lovely manager. Loved the experience. Thank you

Athul best kfc employee should be given a raise am proud of him.

noce one ahful👍 bribed me for food in return kf a good review😄 gave me 3 pieces of pop corn chicken

delivered on time bit order was wrong

Food was so nice and fresh ,also I wanna mention that staff is so helpfull. Happy to come here.

The taste of food ans service was exceptional. Becky and Harshita were brilliant in the customer service. Well done

Harshita was very welcoming and the food was very nice whilst having quick service

banger food never misses harshita is a legend

Harshita was very helpful and food was amazing

Tha taste of food and service was great,.good team work the manager was very helpful 💯. Thank you

Not only did the food take ages after the original time quoted but the fries were missing out of both meals! When messaged you decided i didnt need a refund even though half of my 2 meals were missing! Will not use just eat again if this stays the c

The taste of the food was amazing, the service was fantastic worth a place to visit.Thank you.

the zinger burger was soggy and not very nice

Waited an hour after the time kept getting pushed back and the food was awful once it did finally get here. Very disappointing.

10/10 food. Excellent customer service from joe. Always takes care of customers. Highly recommend!!