Costa Coffee Roadchef Stafford Southbound in Stafford

Large seating area with a wide choice. Service, food and atmosphere was OK but nothing to shout about.

Ordered a Mocha and it tasted of watered coffee there was no hot chocolate taste to it at all coffee tasted really burned they re-made it and made it worse, lady who served me was rude and blunt clearly not interested.

Selves service vending machine difficult to use, went elsewhere

Ran out of a lot of coffee, I feel like service stations should be fully stocked expecially around the summer time and a lot of students time off, and on a hot 20° day like today a lot of there cold coffee drinks where not available.

Never had a bad coffee from this place 👍

Just went this Costa on our travels today and was served by Gary and a young lady with pink hair( didn’t catch her name) both were super polite and speedy service was provided even through it was very busy whilst waiting for the drinks. Super helpful staff on shift and complete credit to the company for those two!

Quick, efficient and good coffee!!

Staff are really friendly! Amy was very helpful and helped me set up the Costa app on my phone.

Didn't have food just coffees x

Great coffee and friendly staff good location but not very clean and tidy.

Says 24 hours but that’s a lie . Wasting my time

Nice shopp but now is close! Costa coffee

The barista at the Costa inside the services was aggressive, sick and pathetic. He prepared my coffee with skimmed milk although I didn't ask for that. He forgot one of my drinks. He didn't scan my rewards card. I don't know what was wrong with him. I just went for a nice cup of coffee and expected better service from Costa.

Bought 2 coffees. A late and an americano. The barista was rude and aggressive and the coffee was tasteless. Very disappointing

Shockingly BAD service. Blonde woman poured drinks into plastic cups when I stated we were drinking in. She overfilled my child's small milk glass to the brim so it spilled all over our sandwiches on the tray and flooded the tray. These 2 things caused food waste, a mess, burnt hands for my child and on top of that the tables were DISGUSTING and filthy despite it being quiet. Awful Costa - avoid like the plague.

Nice place to take break, well mannered workers, I love it

very very excellent I recommend everyone to visit it

Average service station Costa, but at least it's not a Starbucks.

Visited one Saturday 3rd September had a decaf skinny flat white . Once only journey I took a sip and thought it tasted funny and could not drink it. I went ti throw it away and took the lid off as I was putting it in the bin and it had lumps in clearly the milk had gone off

Overworked staff struggling to keep up, lose stars for poor seating, prices and chaotic atmosphere.

The worst pasty I have ever had, hard like rock not fresh! 👎

Pointless. Waaaaay too slow! And once in the queue you're stuck there!

Very slow staff said they didn't have much for the drinks very poor service

Gotta be one of the worst Costas. I've been to so far. Got a mocha that literally tasted like water and not like either coffee or chocolate. Staff were unfriendly and didn't even bother to cut my toastie in half. Wouldn't recommend

While waiting in the queue for sometime, and watching this boy behind the counter riding up and down on something with wheels, it was like he was sat on a skate board ! Suddenly he lept up to serve us, he didn't wash his hands or sanitise them, but wiped his nose with his hand then proceeded to pick up a tea bag with the same hand and make my tea, disgusting hygiene, I asked for a different tea from a different person. Which they did reluctantly.

Been to a lot of Costa outlets before but was disappointed with the service here. There was the normal good array of cakes, sandwiches and hot and cold drinks. The person who served us wasn't very friendly and it just seemed like it was too much work for her to serve us. She also didn't ask us if we were eating in or taking away so just gave us paper cups. When you are paying a lot of money you want proper cups. The food was pretty tasty and there was a good amount of seating.

Breakfast at Costa Girls were doing good breakfast and coffee for us. We had a stop at this service on our move towards Birmingham in M6. No disappointment this time at Costa. Cappuccino was good, initially the girl didn’t take enough milk for the second cappuccino then she did again. No complaint on half cooked food to reheat. Enjoyed our short stop here.

Possibly the slowest Costa in the country.

Been to the one going up, now going down I've called in to refresh. Its liquids in a cup that taste really nice.

Rude staff and poor customer service. Rather visit other Costa but won’t go to this branch again.

Had costa coffe new hot buns latte We didn’t like it at all. Taste like a milk. Customer service excellent 👌

Ordered a salted caramel latte & a character roast flat white. The latte was caramel, not salted caramel and when I told the person on the machine he angry said "fine" then proceeded to give me a caramel latte telling me it was salted caramel (I know the taste difference!). The latte was also so frothy it was basically a Cappuccino. Also the flat white was too hot it taste burned and didn't taste like the character roast which I have every day at my local Costa. Awful coffee and rude staff.

Female member of staff pulled me away and told me that the other seating area was for McDonalds customers only. Seemed to be the methodical control freak type.

I stoped at around 7pm by look at it they keep changing there closing time as it can be seen the use water marker but this place was closed unacceptable on my view 1/10 next time I find open I will update my review

25 minutes to get a luke warm latte. Awfully slow and poor service

Probably the worst cup of Costa coffee that I've ever had in my life, but they get one star for having oat milk available. My husband's black americano coffee was equally as bad. We probably only had three sips of the coffee and pour the rest down the drain as it was so bad. The coffee tasted burnt and bitter, it certainly had not been treated with the care and respect that Costa is known for. We didn't try the Costa drive through. I would advise avoiding this Costa Coffee shop at all costs, travel on to the next services and use their Costa instead.

There was a queue in the store so I used the machine in WH Smiths, ordering using the App. No problems 😉

Doesn't accept Costa gift for payment,but sells them

Very nice good service I Love it

Costa is my always my choice of coffee on the go!