KFC Southgate - Chaseside in Enfield

The order was not delivered here

Abt time e came foad was odly coldd not boiling hot e shldput foad in juseat bag e thgt it was funny maybe

why do I have to come outside my house to prevent the driver from delivering somewhere else

poor. wrong burger delivered. ordered expensive one, received cheap one.

How on earth can you forget fries and wings? Waste of time.

A bucket ordered with 6 pieces of chicken and all the chicken were legs and freezing cold never ordering from Southgate again

Food was cold. And no chicken gravy

Food took over an hour to arrive and when it did it was stone cold. Even the canned drink was warmer than the food. Abysmal

The chicken was roar inside. We had to throw it away.

Chicken was good but chips were not nice at all

Waited an hour and 15 mins for something that was so cold it was unedible and the courier tried telling me it was hot absolute wast of nearly £40

Ordered a 4 piece meal, and they’ve sent 3 tiny bony wings, and 1 large very bony thigh. Hardly any chicken on them. Very disappointing. Compounded by the fact they are chewy, and dry and lukewarm. Not fresh, sent me small overheld food for a £12 appalled

Very good fried chicken Heard this place is under new management now since July

Ordered two times 2 chicken. Got only 2 instead of 4! Also ordered 2 tomato sauce and got one. Not impressedl

We have no popcorn chicken and chips we’re very cold this is unacceptable

Complete order was wrong but it’s the 2nd time this week from different resturants so are the drivers the problem - a third order didn’t even get to me at all h

Unfortunately the 6 pieces of original chicken were all legs rather than a variety of different pieces

It was nice and hot but from 10 pieces of chicken we had 6 legs

Absolutely disgusting as always they only give legs pieces and no other cuts every order I have placed it’s always the same will not order from this branch again that’s for sure!!!!

Food was okay. It is KFC after all. Service was slower than a snail.

This is the fourth time food has not come can you ring me please

Hot food, and all there. Perfect 👌

Ans was very wonderful at the front desk and gave excellent service. I was confused with something and she helped me out asap and with good speed.

BS never received order... what a joke

Food was vile . We had two Zinger burgers which had clearly been there all day, they weren’t just overcooked they were solid almost. Even the dog couldn’t eat them. Makes a mockery of the picture on the site. Avoid KFC Southgate. Chips were okay but not very warm.

Why do they not look at the notes . I specified No Legs and got two !!!!

Happy with my choice. Nothing missing, which is a bonus!

What's happened to KFC !? Not had it for a few years, so decided to have it for a change, it was awful, the chicken was stodgy, oil ridden sludge, disgusting !! The fries were floppy damp and cold ! Definitely won't be ordering again !!

I added a note asking for a couple of changes.... one was a certain piece of chicken and the other was regarding mayonnaise... they read what I asked and the food was piping hot and amazing. absolutely would keep ordering from here. They are great 😃👍.

It was late, and the delivery time kept being put back. After 20+ min extended wait the food arrived cold. I would not recommend Just Eat or kfc Southgate

brought the wrong meal and i not happy and i am very hungry how long will i have to waiting to get my food that i order thank you

Never arraived!!! 1 star only because otherwise it didnt ket me submit the review.

Gravy so thick it didn't pour. Tiny chicken pieces, vast majority of the chicken was legs! spicy chicken wings ŵere really overdone and dry. KFC is expensive, it's a family treat yet they treat customers with such disrespect to send poor quality food. I have pictures of the rubbish delivered.

the food was never delivered even though it said it was delivered. they just took my money and gave me nothing 😒

We didn’t get the correct order

Staff is very sincere as well food quality is very good this is best In south London.

Fries were soggy and not crispy at all, chicken is alright but better if they were bit crispy.

My drink was not delivered today

cold. stone cold. tbh not worth it at all. better to go yourself than rely on the delivery as tour probably the 3rd or 4th so always freezing if u order a fast food variation.

i visit this store since a year The staff is very good as well familiar love to visit there ❤️❤️

Where are the napkins and expected the drinks to be cold not hot

chicken very undercooked and pink; fries limp and cool; corn soggy

food was cold, drink was warm. how does that even happen?

Quick delivery but over priced cheap food.

It was good. If I want to eat 🍗 I don't go anywhere i will be definitely come again here.

Great customer service even when it was busy the lady in front made sure to serve my orders at the earliest . Definitely coming back again.

Delivered Still Water instead of the Sparkling Water ordered!

I went in and did my order myself and was asked to pay at the counter. When standing at the counter I patiently waited for the 1 staff member behind the till to serve me but this staff member just had her back to me for about 5 minutes until I called her, once I did she just blankly stared at me until I mentioned I needed to pay, she again didnt even ask how much it was, she just put her hand out for me to hand her the cash, then tried to give me back old pound coins hoping I dont notice. Once I did I let her know and she just changed the coins with no apology or no words whatsoever and not even a friendly smile. I ended up waiting about 20mins and so asked at the counter and the lady hands me a bag that was on the side as she didnt even bother to call my number and so the food was just sitting there getting cold for no reason, even while handing me the bag she didnt say a word. I would understand if this had been a busy day and so forth but there were 4 of us in the restaurant and she did the same with 2 other customers before me. I was not able to get her name as she wasnt even wearing a name badge. Terrible staff member with a terrible attitude, not one person out of the 4 in there were rude to her yet she had an attitude as if everybody was. I will not be visiting this KFC again.

PROBABLY THE WORST KFC IN NORTH LONDON. The service is poor. The ability to talk to customers is WORSE. You would trust this place to serve diarrhea

The drink was missing. This not the first time this is done. I'm very disappointed.

Not delivery drivers fault as restaurant took over a hour to complete a simple 15 minute order

Still awaiting outcome of complaint made on this delivery.

no beans should have got two with my two buckets that I ordered

The service at kfc was top notch. Food was served sizzling hot.

Drinks are warm because always left with hot food!!! 🤯

I always go to the shop, we enjoyed our food a lot in a clean and family atmosphere. Their service is good. Friendly staff.

We had to wait for a long time and they gave my stacker upside down like it wasnt supposed to be like that.

Every time I order we have items missing!

Rider just sat on phone down the road. Didn’t even bother to deliver, we collected it from him. Shocking. Zero stars would be better.

Store was very clean and tidy and chicken so testy i love that food. Staff behaviour like family and they fulfill my specific chicken piece demand.

Great service all round ... well done 👏

Absolutely unacceptable behavior was exhibited by the staff, starting with their refusal to change my chicken piece despite a side breast piece being clearly available. The inflexibility and outright disregard for customer satisfaction are shocking. When I reluctantly requested a refund, the staff member assisting me was entirely out of order, displaying extreme annoyance, ruthlessness, and arrogance. His behavior was not just unprofessional it was the worst I have ever encountered in any customer service setting,to make matters worse the place was poorly lit, the tables weren’t clean, and the floor was a mess, adding to the unpleasant atmosphere. This experience was not just below the standard I expect from KFC it was an utter disgrace. 👎

One box was missing and the other burger was absolutely horrible, dry overcooked and chewy, very small , disgusting, also it was not a chicken breast it was a chicken thigh probably. Nothing like on the pictures too. Very bad

Beware!!! There is missing item every time I order from this store. Don’t forget to check your order before you leave. Thieves!

the 3 pieces of chicken i order are all legs.. not a great variation ?

Worst KFC in the entire glob including all

Would have preferred KFC to give us the chicken we asked for considering we only ordered two pieces. However we are grateful.

Absolutely disgusting can’t even make the chicken properly and always give the rubbish pieces even when you order a large bucket

waiting over an hour for my order to arrive we was all hungry and was going to cancel the order until we finally got a message saying it was on its way by then our lunch hour was nearly over

Food was delivered on time....so my food was nice and warm ...Happy with the service!

I ordered a 10 piece wicked meal and I was given 6 legs.1 thigh 1 wing 2 breast why would you put 6 legs disappointed as I have paid nearly 30 pounds

I was the last customer at this day Few minutes before close staff make the exstra chicken to serve me. Professional service Thanks whole team

It never came I would like a refund

I asked for a plain burger for my son and it come with sauce and lettuce it will go to waste now

Supposed to be delivered for 19:55....food was made late! Cold food!

it was someone else's order,mine was £4 more.

chips and drinks where missing and rest of the food was cold

Some of the ordered items were missing

the chicken was chewy and soggy. usually receive much higher quality from this store

Sorry my food was really cold especially the burger I didn’t enjoy it at all

It’s a real sad that I have leave a bad review. When ordering my food I made a simple request no drumsticks. In the mega bucket for one which consisted of 2 pieces of chicken 2 hot wings, 2 fillets chips and a very warm 7 up. The 2 pieces of chicken I received where 2 drumsticks. KFC IS A CHICKEN SPECIALIST EVERY OTHER CHICKEN RESTAURANT I HAVE EATEN HAVE ALWAYS RESPECTED MY ORDER REQUEST. HOW HARD IS IT. 😞

Cold, and no variety in the chicken bucket, always seems to give the wing

4 pieces out of six, the same ( the wing ) 2nd time this has happened will not order from here again

I got my burger 1.5 hours later and paid extra for it

Asked for legs and got all breasts!! Food portions are miniature too, almost as if someone had eaten them before turning it in!

forgot original burger then had to re order. First order placed at 6pm. burger received at 7:30 and was cold. my son had to eat by himself after fasting.

The driver was rude, e slammed my bag and I almost dropped it.

My food didn’t even arrive!!!!

Disgusting, they left poor girl work alone . Lots of customers. Wait more than 15 minutes for food .

I didn’t receive all what’s order plus they said will be looking to deal with in 5-7 days

Chips were completely soggy and cold, popcorn chicken was lukewarm as were the chicken strips. Disappointed

Ordered a £27.99 BONELESS DIPPING FEAST. However I had a BONE attached to my chicken. I am ALLERGIC TO BONES!

Cold food. Delivery was late. Always the case with kfc. Will not be ordering again. Delivery time always changes at the Last minute which is incredibly frustrating.

Received someone elses order! children's meals!!! called up kfc southgate and they did nothing about it ...just said its drivers fault..which I agree but thry should contact the driver...instead thry did nothing at all..had to re order from north finchley as southgate supposedly werent taking any orders...wonder why...

Fresh & hot, also notes were followed which is greatly appreciated!

Food was missing from my order and the rest of the food came cold.

The delivery driver was great. He saw what i had written in the comments and told kfc to make sure my mum got what she liked for mothers day. Delivery drivers like this really care and should be looked after.

food was delivered fast and was hot!

It is missing so bad service!!!

Same pieces of chicken given no variety,