KFC Southampton in Eastleigh

Chicken was good, chips were limp. Service was quick, even though it was busy. Restaurant was very dirty though. People had dropped food under the tables and left lots of mess on the tables. No one came out to clean whilst we were there.

My meal was over 1hour late when phone in them to see were it was they said they had run out of chicken when it turned up the chicken was dreadful don't know were they got it from the hole meal went in the bin what a waste of good money

Thr food was hot but the variety of. chicken pieces was rubbish, 4 drumsticks and two thighs in a 6 piece bucket.

I give all the information I can to help the delivery people. Why can none of them follow instructions? On the front door (it’s a flat) it says delivery is to the back door. I/we always have to go down to the front door. I except the delivery to come to my door. I pay enough for this service and it makes me mad. Please can you make sure the delivery people can read.

Quick service and piping how delicious food..

As usual, I order 3 pieces of chicken and I get 3 legs no mix of different bits, also the delivery drivers always find it hard to get to our house, always end up having it handed over the fence, it's not hard to find our house, lots of delivery drivers find it no problem, terrible service.

Food is fine. Delivery always at least 30 minutes late, often up to an hour late.

Just paid £40.45 at the Hedge End KFC. And Ordered 1 kids bucket mesl of popcorn chicken and side of beans, tomatoe sauce and cola. 1 boneless banquet contains 3 mini fillets etc.side of beans, tomatoes sauce and cola. 2 x fillet box meal with coleslaw and bbq sauce and 2 x sprite. What I got was 1 chicken burger with coleslaw chips no drink. 1 bonus banquet no drink 3 x fillet box meals no bbq sauce and no drinks. ????? Is anybody there????? Are you listening when people place orders?????

Food was good but service could of been better part of the order was missing

Delivery was perfect, asked for no mayo but was still on the burger

I tried KFC around the Hampshire area and have to say am surprised by the level of service provided here. Sree at the till was easy to talk. Food was presented to a satisfactory level. Will be coming here again.

Fast food, great service, nice staff quick aswell.

The delivery driver was rude and accused us of giving him the wrong address.

Terrible service, they forget parts of your order and a very rude manager, that likes to make up rules.

Sadly the food was cold, it took over an hour to be delivered and was missing items

Updated comment as the drive-thru takes a while, but ordering inside is great. Fast at serving food... way better than the mcdonalds across the road

bit dirty but alright otherwise

Order placed at 6.20pm, ETA said 6.45pm. But kept going up and up. It said online driver at restaurant at 7.15pm but order still didn't arrive till 7.45pm.Poor driver waited long time. Food stone cold.Must have been waitin on side at restaurant.

Took over an hour to arrive and was stone cold when we got it. Would have been better to just go get it ourselves.

On time. Tasty chicken but once again 80% chicken drumsticks. Probably about my fifth review so obviously what is the point of asking for a review if kentucky in hedge end don’t actually read them.

normally very good but today not good food was cold an very greasy

Dirty, uncleaned, toilets filthy and smelly, floors sticky, stair banisters and steps dirty and sticky. Food cold, particularly chips (again!), very disappointed and won't be revisiting in the near future.

Food hot and tasty. Ready quickly.

app easy to use, and for once all items in bag and on time no delays

Food always hot and always on time my only complaint as I have made many times would be that there are too many drum sticks. I do wonder if any one reads these reviews as our order is mostly made up with drumbsticks a majority of the time.

I dont know why I order from kfc hedge end.... they always forget something. on this occasion the chips, the Dips AND the sides... like come on!!!!

Delivery was great but KFC forgot the spicy mayo

Poor quality food, usually overcooked. Order repeatedly wrong. Service and staff are very poor or poorly trained

Great service considering hiw busy they get,food piping hot

The restaurant was very quiet. The food was served promptly and tasted quite fresh, although it appeared to have been assembled rather hastily. Unfortunately, my gravy was similar in appearance to dirty tap water. I do miss the thick gravy that used to be served. The establishment was reasonably clean, but the floor could have used a sweeping.

over 2 hours later my order is the mood to the status of delivered and I haven't even received it yet

Missing items (again). It's the easiest job in the world. It's not rocket science. Every single time.

the food was cold, soggy and very disappointing yet again. think it may be time to go somewhere else

missed all sides, chips and extras such as hot wings on every single meal! awful!!

Absolute waste of time and forgot everything in our order. All we received was the burger or main section of the meal, no chips, no sides, and the drink. Useless, always miss items!

First order got cancelled! apparently kfc couldn't complete order at that time!!!!! so ordered straight away and order went through

Staff member called Toby extremely rude and swore at me. Couldn't take constructive feedback.

Second time they have messed up drive thru order. Chicken fillets instead of hot wings. Flaming wrap with bbq sauce instead of regular supercharger sauce and cheese

Stopped here for a takeaway but the meal took well over 20 minutes for us to recieve it, i did ask after 10 minutes but got told its on its way, when we did eventually get our order the food was ok but the service was appalling and they were not even busy !! So in my honest opinion i would go elsewhere, the tables were dirty with food left on the tables, plus the rubbish left outside the restaurant was all over the place making the area look very untidy, certainly not very appealling upon visiting this place.

I had a 4 piece meal and asked for no legs and received 3 legs. the cheapest most rubbish parts of a chicken. fed up with ordering online never get a decent meal

taken a while to get driver but food was good

Forgot the gravy, it's my favourite part with the chicken so was disappointed. ordered at 7 turned up at 8:30

It's just another KFC. This one is in Hedge End.

Took over 2 hours to arrive and it was stone cold, disgraceful

The food was still hot, very pleased with order

I was surprised how much salt can be in the family bucket chicken. I recently visited north Wales and we really enjoyed their signature fries to the extend that my family request for another dinner in KFC before we came back home. But I have to say the Hedge End signature fries are way less tastey and the chicken had too much salt.

At the age of 78, I'll have to gen up on using the card only terminals.

I am very unsure about the parking. Previously received a ticket when sitting on the car park to eat takeaway KFC. Please make parking signs clear or out a note on the receipt if no parking. It was an expensive KFC!! BTW are the chips no longer spiced?

food is cold took an hour to arrive not happy

Food was ok gravy was runny and had very little taste

There's more staffs than there are customers! They changed the layout upstairs. It's a lot smaller now. Now has self ordering kiosk down and upstairs. Toilets still horrid!!

Not impressed with the driver questioning why I ordered my meal from the restaurant, non of his business I ordered it from there because that’s the place I prefer

I have been complaining about to many drumsticks in my order. However this order was an exception with only one drum stick. I appreciate that some people like drumsticks but when 90 percent of your order is drumsticks on most orders and for the price you pay is not acceptable. Hopefully this latest delivery is what I can expect in the future.

Absolutely rude staff. I came in today with my girlfriend for takeaway and one staff member in particular had terrible service whilst taking our order. Not only this, but we also witnessed The same male worker be so rude and dismissive to a delivery driver who had been waiting a good part of 10 minutes. That’s Yung gentleman needs to know how to speak to people and treat everyone with respect regardless of where their from

Absolute joke every time KFC!! 2 missing items! Sort ya staff out!!

Everything went okay just We didn’t get our 2 drinks that come with the food.

Mighty bucket for one ordered. Not impressed to find they have not included the fries.

Completely wrong order delivered. Right receipt, wrong order!

Had a lovely hour or so with my husband here last night. Xx

The whole restaurant was dirty no tables cleaned. I had to ask them to clean our table so we can eat there absolutely filthy so for that I’ll give your restaurant one star.

Very quick service, very friendly staff, highly recommend if in the area shopping

Chips, gravy spot on but ordered a drink with is as a meal and no drink was in the bag and the burger was barely luke warm

lovely food great delivery driver 👌

Always something missing every time I go through drive thru. Went today and thought I’d check before driving off and guess what? Yes not all there. Can’t be that difficult to get an order right! So annoying.

Things were wrong on the order and they forgot 2 of the drinks and driver didn’t care he just told us to contact you guys

That was the worst KFC we've ever had. The bucket chicken was lukewarm and soggy, the chips and sides were hot so the chicken was obviously sat a while. The zingers both full of gristle and fairly inedible. Oh, and the privilege was almost £40. Absolutely terrible quality. Avoid.

No drive through option today. Bought a take out for family of 6, staff looked void of any sign of life, got food home to find very burnt beans and extremely watery gravy but the chicken pieces and chips were fine. We all love kfc beans and gravy so were quite disappointed. Unfortunately this branch seems to have gone down hill.

Went through the drive through, lovely friendly lady took our order,quick service and good food

We used the drive-through and took our food home. Unfortunately, the chips were so undercooked that we had to put them in the oven at home! The Zinger Tower burger wasn't up to its usual standard either, which was a shame. Just a bit of a disappointing visit this time.

I found it a bit of a faff working what I would like but it tasted really good , it was a good price and quickly prepared .

we ordered a 4 piece meal we received 4 tiny drumsticks there should be a selection Also 1 portion of chips had 5 chips in it ABSOLUTELY DISGUSTING

Staff couldn't careless. Just take your money.

The food was amazingly great but the gravy was soggy the service was great but when they brought the food to me they dropped the fries the atmosphere was nice but the table had leftover food on it

What we received was great - but they forgot to include the cookies that we had ordered so that really put the dampeners on it. Are the bags checked at all?

Half of our food was missing!!!!!!!

Discriminated against disabled people. Heartless managers with no empathy.

It’s was lukewarm but there are roadworks but I was missing the drink and the customer phone number on the ticket isn’t mine.

More often than not, the food is of a good standard. Can sometimes be a lengthy wait time if using the drive-through if going at peak times and once you are in the queue there is no going back.

Great revamp and been great everyone we have visited, good to have so close to home

This has to be the worst experience in ordering on Just Eat I have encountered. Food arrived with problems - items missing, all fries just tipped into the bag all cold and the worst quality chicken you can image, bone dry and cold due to no lid on bucket. To top it off Just Eat would not offer any help and rejected even the expected justified refund for such a shabby service and poor quality food. NOT HAPPY!!

We’re missing 2 pieces of original chicken @ a bottle of 7 up free

didn't get my bootle of Pepsi max. Ask driver was told to contact kfc. Kfc said I had to contact just eat. not happy.

Grim and filthy place. Useless and untrained staff. Avoid.

yummy as always. delivery driver lovely

chicken was dry and flavourless. not what you'd normally expect from KFC

Cold chips. Undercooked corn and wrong sauce on dippers. annoying when you get home and find things wrong!

Hot wings need to revert to the original recipe that was actually hot. Otherwise the food was all great!

Over three hours late and cold with a rude driver

Never received my order - Uber driver sent message In SPANISH but have no idea what he said or where the food went. EUber have told me I will get a refund with in service DAYS!!! This is disgusting s

It was over 90 minutes late from initial order delivery time and when it turned up it was cold. Very poor service

Chips cold plus taste on the chips was overpowering so could not eat them

Food tasted of spent cooking oil. It's a fried chicken outlet, they only have to do about five things correctly, and changing the oil at the correct time is one of them.

The gravy I ordered was missing, otherwise it was fine.

Shocking absolutely 😮, Staff can not read or follow simple instructions when you spend time typing exactly what you want. Do not understand concept of home delivery, had to go into the store to complain order was wrong😑. Manger did not care, poor customer service.AVOID AT ALL COST

Ordered an extra chicken filet. Was sent spicy chicken on the bone! Food was cold, son did not want to eat his dinner.

Every single time I'm here I don't really stay in because we always go through the drive through and the food tasted bussin but the bathrooms are at least more decent than school bathrooms

the food from this restaurant is really good, well packaged, warm and good quality, I hope Thier bursledon road one is listening, as there's is atrocious!!!

Much better than the Bursledon Road KFC, will definitely use you again.

Food says it has been delivered, but nobody has knocked my door.

Over 2 hours for delivery of food that was cold, dripping in oil and inedible. Funny thing is I only ordered because I got an email with 15% discount because my last order was late. Won't be ordering from here again even if I get 50% off