Burger King in Eastleigh

Service was'nt very good, waited ages for 2 lots of food. By time the second lot was ready the first was cold. Staff did not seem bothered. The burger rolls had chunks ripped off them, not many available drinks and no ice cubes.

Staff is really helpful. Food is really tasty. Love to have dinner at this restaurant.

Food cooked lovely and tasted good.

Sadly a portion of cheesy topped chips were missing

Haven't been here for quite awhile due to mistakes in our orders in the past, but we thought we'd chance it again. Guess what? Drive through order completely wrong......again. Had a quick look in the bag as we left. 3 wrapped burgers, 3 portions of fries. Get home (6 miles away) to find double whooper had turned into a single whooper, double bbq Angus burger had also turned into a single burger. £30, no receipt. No comeback. Oh, did I mention spotting several big rats running around by the bins. Avoid this place like the plague. Useless!

Lovely tasty food. A quick warm up in the oven and then perfect.

Food was lovely and hot, store was very busy and the service was great!!

Nice and fast service by Daisy, food was warm and high quality to

Cold and took so long to arrive

Always consistently good here, not massive waits, clean venue, good food.

Was served by someone named Daisy and immediately felt like I wasn’t being a bother even though it was very busy and obviously hectic she still made me feel welcomed as her customer service and politeness was amazing.

The food here was incredible, scrumptious even. JAMES In particular was an amazing worker and served me my food nicely

Food was awful, service not much better only fresh item we were given was the onion rings. Was told they use pre cooked sandwhich bacon that is defrosted and not warmed up, was told he didn't have a microwave to warm it up when I said it was cold, gave me another one which had been "sat in the warmer longer so would be warmer"...it wasn't as it had been sat around longer it was barely warm all through chicken barely warm. He could not have given any less of a care if he tried. Partners burger was not much better, barely warm, would have thought it would have been hot seeing as we waited so long for it. Biggest waste of £30 i have ever spent.

Very nice place, short wait, and friendly staff, especially this guy called James.

I had a long day and fancied a burger. Not only was it a good XL bacon and cheese burger but the service was the quickest I had seen in a long time. This young guy called James who worked there was really nice and gave great service.

Great service, especially from a young man called James and amazing food.

Great food, great service, very helpful staff especially Daisy who was excellent

Amazing service today, the manager (I think his name was Dan), went above and beyond to assist me after the invalids at uber eats messed around with my order. He also showed understanding for our food intolerances (which is very important) and offered suitable substitutes to meet dietary requirements. Great atmosphere, Food is just right and the staff are always helpful!

I was served by a lovely young lady called Daisy, she provided exceptional customer service. She truly made my visit

Daisy was very helpful on till x

There was this nice lady Daisy who went above and beyond. My daughter absolutely loved talking to You and it made her day.

Great service, Daisy was very helpful and friendly

Great place to eat, staff especially Daisy made my visit 100% better.

Very friendly staff and food perfectly cooked the girl at the front Daisy was very sweet and talkative

Great service from staff member daisy such a lovely person and made my visit so much better!!

Great and friendly staff, clean tidy resturant quick service and quality food. I will be a returning customer for sure. Daisy was very sweet and served my food with a smile.

The brunette girl on drive through was really helpful and kind, got our food to us quickly and everything was correct.

I recently came to Burger King which isn’t totally out of the ordinary for me… Usually I don’t go crazy with the sides but a fantastic thing a kind lad named Ryan suggested was the Chilli cheese bites. Not something I’d usually eat but I thought I’d give it a try… I haven’t looked back since and I’ve virtually eaten them most nights ever since. Thanks Ryan.

Ryan was really polite to my children. He was really nice and very polite .

Went here on Friday night and the service was great, a young lad called Ryan served me he was lovely and had excellent customer service.

We were served by a young chap called Ryan, his service was attentive, and with a smile 😊 we hope we are served by Ryan in our next visit

the worker i had was absolutely incredible his name was ryan very nice and did a great job

Served by Ryan who was very helpful and was very pleased with my takeaway

Visited with family very clean all of our food was hot , Ryan Lambert was very polite and helpful .I will be visiting Hedge End again.

Today got served by a very helpful young boy (Ryan) who was very helpful when ordering my food and very kind and the service and food overall was amazing would go again to the Burger King in Hedge end.

Always loved a Burger King so didn’t take much convincing from the family to go there for dinner today, I was struggling to use the self serve kiosk but luckily Ryan was on hand to show me what to do, I built myself and absolute monster of greatness An XL Whopper with 2 extra patties, bacon and cheese, Before I could even blink Ryan flipped over the counter and got to work in the kitchen before reappearing with what I can only describe as a masterpiece. Lovely clean environment, Friendly helpful staff and great food, Thank you BK

i had a great experience in burger king hedge end today. i met a lovely lad with the name Ryan. He was polite, humorous and very friendly.

Very good food, and very nice staff and had help from a young boy Ryan and definitely would go again :)

Food was amazing, came quickly after ordering and was hot, was served by a really friendly member of staff called Ryan, he gave me suggestions as it was my first time eating at Burger King and was a great experience overall👍

ordered whopper and bbq crispy chicken - whopper was ok but chicken was beef burger!!!!! and 1 hour i will probably be about 5 minutes late!!!!!!!!!!!

Thankyou Ryan for your service tonight!

I had a great experience at Burger King recently, I was served by a boy called Ryan who was a great help. His customer service was exceptional.

Outstanding Service by Ryan I wanted to take a moment to commend one of your employees, Ryan, for providing exceptional service. Ryan was incredibly kind, attentive, and went above and beyond to make sure my experience was enjoyable. Not only did he handle my order with efficiency, but his positive attitude and willingness to assist made a great impression. It's rare to come across such outstanding customer service, and Ryan truly exemplifies what it means to care about customers. Please pass along my thanks and appreciation to him, and I hope his hard work is recognized. Employees like Ryan make all the difference and ensure customers like me look forward to returning.

I was served by a very polite young man named Ryan, he made my experience at this Burger King restaurant much more pleasant and I think he should be praised for his excellent customer service skills.

Thank you Ryan for your service

Ryan was a very helpful gentlemen and was very polite when serving my kids

Young lad called Ryan served me and my friends quickly and was polite the whole time!

Everything was great but the Double bacon burger was a bit cold

Great customer service, very nice lad who served me his name is Ryan very polite and kind.

i came in today and got served by a lovely polite young man called ryan he was very helpful and had very good manners

Burgers made well, very quick hot and delicious. I knew from the immediate moment that delectable piece of brilliance was presented to me, I was going to be in for an absolutely incredible treat and a meal that could only be fit for a King, a Burger King.

Got served by a young lad called Ryan and he provided great service

Order online from this place and after 55 minutes they cancelled the order If i could I would give no stars

it wasn't just late it never arrived and can't comment on the quality as never ate it. Was not the resturants fault never had issues before this, the fault is entirely on the delivery driver who just stole my food.

Came here with a couple friends and staff were extremely helpful and friendly including a young lady (Jorja)I hope I’m getting her name right. Definitely deserves more praise for the work she does was very helpful and wished me a good evening, we need more friendly bubbly people like her in these face to face roles. Very clean environment saw staff swiftly cleaning as people would leave so I have no fears over germs whilst eating here will definitely be back. Thank you☺️

Food is good when you get the right order. In my last 3 visits we’ve been given incomplete orders or the wrong food. 55 minute wait in the drive thru despite the restaurant not appearing busy inside.

Great food and great service from Jorja! 10/10.

Orders often arrive with missing food.

when our food arrived, it was Stone cold and it didn't help where the food was in the same bag as the milkshakes, so the food was covered

i didn't getting my chicken nugget

Just popped in for a quick snack. Not bad. Quick service as not busy.

I ordered 9 chicken fries and I received 2!! Did the driver eat my food!? Or the Burger King just don’t care enough

Lovely team always working really well together 😊

I have bought a cheese burger on 3 occasions and every time it has been cold and dry like it has been sat there all day.

Always BK over CrappyD's. can't ever fault Burger Kings quality of food and service. Thanks everyone for your AMAZING SERVICE 🥳🥳🥳

30 minutes wait in the drive-through

Never had any issues with Burger King before but sadly not good this time. The food was cold, not even luke warm. Re-heated fries in microwave but this wasn't possible with the burgers due to the salad and fillings. Unpleasant cold. Disappointing.

Great, ample parking, staff polite and friendly. Food served fresh

Food half hour late and drinks weren't even chilled

Arrived a little before 11pm. Google states open until 1am however looks like they starting to close up at 2300 as saw staff locking the doors. Had already tried to go to one burger king that stated it was open and wasn't. Arrived here and the kiosk isn't easy to navigate, keeps going on to a selection I didn't want when I just wanted to scroll down. Ordered halloumi fries, and wooper meal. Thing wants to charge extra for normal coca cola yet we have to fill the drinks up ourselves?!? I didn't order coke anyway, had Fanta and tasted very watered down. Burger patty was pretty cold, only managed to eat half of it (I was hungry otherwise I would have just thrown it away, was clearly one that had been sitting on the hot plate as it was warmish on the bottom but not inside and the patty didn't feel warm at all). Chips were meh, as were the halloumi fries (least they were warm but they're not worth 4.49). All in all, a disappointing meal from burger king. Unlikely I'll be back as I'm not local, but I also wouldn't recommend, esp as I had to drive out of my way to get here.

BK 100% Better than rubbish MacDomalds.Burgers and cooking superior in every way

not nice service and incompetent you have to wait a long time for the order and everywhere is dirty last time I'm here

Beware, they serve their bacon cold. So if you want hot food don’t come here.

Used drive thru, quick food, freshly made to order. Better and cheaper on the app

Very friendly service Robin was very quick

Good service and lovely staff, very satisfied with my experience, was served by Robin x Really patient and helpful with my order x

Food was good, no counter orders at all now as machines take cash. Delivery drivers crowd the counter at busy times...

Had a great meal here, we were served by Robin who was friendly and got our food out to us quickly

Had a worker named Robin be extremely nice and thoughtful while I was at this burger king. Made the food taste 10× better. Thank you Robin!!

El servicio fue rápido, el personal muy amable, la comida era lo que se esperaba de la empresa en general será de vuelta una y otra vez

I fail to see why when you order 3 meals they find next to impossible to put the 3 burger meals In the bag I'm beginning to think burger king hedge is run by a bunch of incompetent people do your dam job

Staff were very friendly, James in specific was nice, fast and good food

very clean and amazing staff, especially James

The service here was amazing, the name on the guys nameplate was JAMES

The food was nice The store was quite fast paced expecially James wellman

Lovely fresh food. Friendly, helpful staff and fair prices. Used electronic board to order but server Daisy was super polite! Would definitely recommend.

We were served by Daisy, who was very polite and friendly.

The staff are really nice , James Wellman was really kind.

Very great atmosphere and very friendly staff especially this one guy his name was James and he was very friendly.

Buena comida fresca, precios justos, personal amable y servicial. En general, una buena experiencia. Sin duda recomendaría y volveremos pronto.

Perfect customer service and great management.

Queued for 15 minutes, just 2 cars in front of me. Got to order point to be informed, no contactless available. Tried to drive out, and the 2 cars in front of me were still blocking the exit whilst waiting for their food. Stuck in the queue for another 10 mins. Absolute shambles. Last ever visit EVER #Burgerfail. I put £1 spent because there isn't an opportunity to put £0

Very slow service on drive thru.

Only one issue, food wasn’t hot, just warm. Other than that very tasty

The burgers were so small i almost had to get my magnifying glass out to see them. And the chips were cold and tasted like they were from a very cheap takeaway place but the kids seem to enjoy it which i was baffled by lol.

Tables are dirty, no cleaning service. Very slow in preparing the orders.

Sadly very disappointed, my partner and I ordered a Bacon Cheeseburger each, was over priced, too small and worse the food wasn't hot, haven't been to this branch of Burger King in a long time 'cause of the cold food served, pity they haven't learned anything, won't be returning to this one again, Staff require training to serve hot food.

0 stars if I could, been to this store a few times many years ago and had awful experiences but decided to try again saturday night. Went in around 9:30pm for something to eat, and the store was filthy, all the surfaces were dirty and sticky, flies hanging around the drinks machine. I ordered through the kiosk which felt moments away from breaking, the kiosks aren’t easy to use at all however when I got to the payment I clicked card and paid through Apple pay, the screen circled for maybe 3 minutes and said the payment didn’t go through and a split second later it did. The machine spit out a reciept for the order declining and another for it going through. I asked the manager at the counter who said it hadn’t been paid for and very rudely told me to pay now or I won’t get my food. I showed him my reciept saying it went through and the notification on my bank app but he refused to even look or hear me out and spoke to me like an idiot. He then told me to pay again and i would be refunded automatically so I did just that. However I didn’t get refunded, it cost me double for a small meal that was freezing cold, burger king have 0 numbers for you to contact so I’ve had to go through my bank. Will not be visiting again and someone should investigate this store and its standards are appaling

Burger was almost black/very burned so disappointed with the food but delivery person was great :)

Great location! Easy to use kiosks and tasty food served with a smile