Based on 3.660 opinions finded in 4 websites
Based on 3.660 opinions finded in 4 websites
Opinions
Very friendly service Robin was very quick
Callum Wylie . 2024-10-20
MORE AT Google
Used drive thru, quick food, freshly made to order. Better and cheaper on the app
Steve K . 2024-10-20
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Good service and lovely staff, very satisfied with my experience, was served by Robin x Really patient and helpful with my order x
Lila . 2024-10-19
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Had a great meal here, we were served by Robin who was friendly and got our food out to us quickly
Evelyn Kearney . 2024-10-19
MORE AT Google
Food was good, no counter orders at all now as machines take cash. Delivery drivers crowd the counter at busy times...
Ginny Smith . 2024-10-19
MORE AT Google
Had a worker named Robin be extremely nice and thoughtful while I was at this burger king. Made the food taste 10× better. Thank you Robin!!
Big Pughy . 2024-10-19
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Service was prompt staff very friendly food was what to be expected from company overall will be back time and time again
driverpmc . 2024-10-16
MORE AT TripAdvisor
very clean and amazing staff, especially James
Samantha Johnson . 2024-10-15
MORE AT Google
The food was nice The store was quite fast paced expecially James wellman
Hope white . 2024-10-15
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Lovely fresh food. Friendly, helpful staff and fair prices. Used electronic board to order but server Daisy was super polite! Would definitely recommend.
Natalie Marriner . 2024-10-15
MORE AT Google
The staff are really nice , James Wellman was really kind.
Sara Flanagan . 2024-10-15
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We were served by Daisy, who was very polite and friendly.
Sue Marriner . 2024-10-15
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Very great atmosphere and very friendly staff especially this one guy his name was James and he was very friendly.
Chris Chris . 2024-10-15
MORE AT Google
Staff were very friendly, James in specific was nice, fast and good food
Jake Healey . 2024-10-15
MORE AT Google
The service here was amazing, the name on the guys nameplate was JAMES
tim yum . 2024-10-15
MORE AT Google
The food here was incredible, scrumptious even. JAMES In particular was an amazing worker
SHARED ACCOUNT !! . 2024-10-15
MORE AT Google
Great and friendly staff, clean tidy resturant quick service and quality food. I will be a returning customer for sure. Daisy was very sweet and served my food with a smile.
bob jones . 2024-10-15
MORE AT Google
Great place to eat, staff especially Daisy made my visit 100% better.
Jim Innit . 2024-10-15
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JAMES served me very well today
James Wellman . 2024-10-15
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Very friendly staff and food perfectly cooked the girl at the front Daisy was very sweet and talkative
Josh Lloyd . 2024-10-15
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Good fresh food, fair prices, friendly, helpful staff. All round a good experience. Would definitely recommend and will be back again soon.
Natalie M . 2024-10-14
MORE AT TripAdvisor
Perfect customer service and great management.
H0mieS3b . 2024-10-14
MORE AT Google
Very slow service on drive thru.
Muhammad Hamza . 2024-10-06
MORE AT Google
Queued for 15 minutes, just 2 cars in front of me. Got to order point to be informed, no contactless available. Tried to drive out, and the 2 cars in front of me were still blocking the exit whilst waiting for their food. Stuck in the queue for another 10 mins. Absolute shambles. Last ever visit EVER #Burgerfail. I put £1 spent because there isn't an opportunity to put £0
Phil Whettingsteel . 2024-10-06
MORE AT Google
The burgers were so small i almost had to get my magnifying glass out to see them. And the chips were cold and tasted like they were from a very cheap takeaway place but the kids seem to enjoy it which i was baffled by lol.
simon . 2024-10-05
MORE AT Just Eat
Only one issue, food wasn’t hot, just warm. Other than that very tasty
David . 2024-10-05
MORE AT Just Eat
Tables are dirty, no cleaning service. Very slow in preparing the orders.
shirin shayesteh . 2024-10-04
MORE AT Google
Sadly very disappointed, my partner and I ordered a Bacon Cheeseburger each, was over priced, too small and worse the food wasn't hot, haven't been to this branch of Burger King in a long time 'cause of the cold food served, pity they haven't learned anything, won't be returning to this one again, Staff require training to serve hot food.
David Willis . 2024-10-03
MORE AT Google
0 stars if I could, been to this store a few times many years ago and had awful experiences but decided to try again saturday night. Went in around 9:30pm for something to eat, and the store was filthy, all the surfaces were dirty and sticky, flies hanging around the drinks machine. I ordered through the kiosk which felt moments away from breaking, the kiosks aren’t easy to use at all however when I got to the payment I clicked card and paid through Apple pay, the screen circled for maybe 3 minutes and said the payment didn’t go through and a split second later it did. The machine spit out a reciept for the order declining and another for it going through. I asked the manager at the counter who said it hadn’t been paid for and very rudely told me to pay now or I won’t get my food. I showed him my reciept saying it went through and the notification on my bank app but he refused to even look or hear me out and spoke to me like an idiot. He then told me to pay again and i would be refunded automatically so I did just that. However I didn’t get refunded, it cost me double for a small meal that was freezing cold, burger king have 0 numbers for you to contact so I’ve had to go through my bank. Will not be visiting again and someone should investigate this store and its standards are appaling
Geo . 2024-10-02
MORE AT Google
Burger was almost black/very burned so disappointed with the food but delivery person was great :)
Jessica . 2024-10-01
MORE AT Just Eat
Great location! Easy to use kiosks and tasty food served with a smile
Emma Mckenzie . 2024-09-29
MORE AT Google
Such friendly people, great food and service!
Daniel . 2024-09-26
MORE AT Google
Food was lovely and hot ! Even being so busy, they were very quick and so helpful, service was great 😁
Morgan Little . 2024-09-26
MORE AT Google
The food was cold and the Fries were like cardboard
Denise . 2024-09-26
MORE AT Just Eat
Amazing place to eat, food was hot and fresh and service was great. Tammy was really helpful thankyou
Kath Bartin . 2024-09-25
MORE AT Google
Well managed store and the manager was very helpful
River Mack . 2024-09-24
MORE AT Google
Great place, and very polite staff, loved the fries.
fernando da silva . 2024-09-24
MORE AT Google
Food was ok my whopper was fresh but sons Angus had been sitting around for a while. The man serving was grumpy and moody I think because I had a blue light card and didn't want to use the machines, restaurant is clean and tidy
Becky Jones . 2024-09-22
MORE AT Google
Tried to order food with app codes, terminals in restaurant accepted it then deleted it and I couldn't do it again. Unable to speak to a human as the signs everywhere said "no" went to KFC instead...
Darren Edwards . 2024-09-21
MORE AT Google
asked for pickles to be removed from whopper meal due to allergy but we're left in!!!!
Victoria . 2024-09-20
MORE AT Just Eat
Standard Burger King, food tasted good but there was a wait.
Cassie Corfield . 2024-09-19
MORE AT Google
Went to drive through very good
John Ayres . 2024-09-12
MORE AT Google
Busy restaurant, and very good customer service.
Na Wang . 2024-09-09
MORE AT Google
Recommend coming here very friendly service staff is always happy to help the food came quickly and was also fresh highly recommend coming to hedge end
Jamie 678 . 2024-09-08
MORE AT Google
very fast service and very polite employees
Callum Reeves . 2024-09-08
MORE AT Google
Great, ample parking, staff polite and friendly
T W . 2024-09-08
MORE AT Google
Chips cold. Other food just about warm.
Ashley . 2024-09-08
MORE AT Just Eat
The food is great and the staff are really nice, they never forget anything I've ordered
Mitchell Whitehead . 2024-09-08
MORE AT Google
Staff are very polite the manger Jamie was very polite and friendly to speak to made me feel very welcomed and comfortable.
Linkin Liam . 2024-09-08
MORE AT Google
items not delivered, no refund, just phone call blaming just eat.
Phillip . 2024-09-07
MORE AT Just Eat
missing a straw for the milkshake
Simon . 2024-08-29
MORE AT Just Eat
order was wrong..cheesy chips weren't right. delivery Time kept changing..took hour and half to come. and it was cold.
Rachel . 2024-08-28
MORE AT Just Eat
Not bad . A bit of a long time until the food was ready due to the influx of just east collections . But not bad . Toilet was messy
Andre Govia . 2024-08-20
MORE AT Google
Not delivered awful service I’ll stick with Uber eats from now on
Michael . 2024-08-17
MORE AT Just Eat
Food was cold when it arrived because the person at the restaurant didn't wrap it up properly and badly wrapped food was in bottom of bag when it arrived this I due to the wrapping
Alex . 2024-08-17
MORE AT Just Eat
I live 3 minutes away and always wondered why McDonalds had a queue of cars when BK was empty. Tasting the burger which had obviously been sat around answered that quandary. I recently come back from a month walking in Spain and whilst in big cities often had a BK as a treat, but this was not a treat. £12 for a meal which when home in 3 minutes put in the bin and made cheese on toast just as previously planned. Do not use.
Gavala Chad . 2024-08-16
MORE AT Google
Good hot food slightly more expensive than McDonald's but much better the challenge is the ordering panel but once you get used to it its not to bad
Mark Burrows-Gibson . 2024-08-12
MORE AT Google
Food is always good. Staff can be rude at times. I think it's a bit ridiculous when spending over £10 a meal £30 for a family of 4 being made to pay for a pot of bbq sauce. Then when I said this they still refused to give me one for free. Also the atmosphere is a bit dead here needs a bit of music.
sam holt . 2024-08-05
MORE AT Google
Delivery was prompt but order was incorrect & cold.
Megan . 2024-08-04
MORE AT Just Eat
Burger was dry and tasteless, chips were cold and chilli cheese bites had no cheese in them.
Shelley . 2024-08-04
MORE AT Just Eat
I do prefer Burger king to be honest but the prices now are just out of this world for a burger and a few chips The quality of the food has Definitely gone down And so has their understanding of what is or isnt a good idea
JohnmDavies . 2024-08-04
MORE AT TripAdvisor
Drove 20km out of our way to get food late night and got told to f ourselves because our van was too tall for their drive through and they refused to serve us inside or walking by drive through on July 30th at midnight. Thanks. Real swell service.
Ryan Riot . 2024-07-31
MORE AT Google
Staff were lovely. But the food wasn't. Haven't been to a burger king for about a year. Whopper and fries seemed smaller and had no taste. It was also not very hot. I hate to say it. But the mcdonalds i had was actually better. Which is the first time i have wver prefered them.
Matthew Hoyle . 2024-07-31
MORE AT Google
The still fanta was horrible and that was the views of myself, my partner and my daughter. Not sure if there wS something wrong with the pump or it tastes that bad.
Kelly Blunden . 2024-07-27
MORE AT Google
item missing and food not very hot
Jaki . 2024-07-17
MORE AT Just Eat
Really fast service, polite staff and nice hot food. Great experiences here and at the Burgess Road store!!
Jake Owens . 2024-07-17
MORE AT Google
Cold food, Flies in restaurants Drinks machine pouring out warm drinks Miserable service Overpriced
Dan Wills . 2024-07-15
MORE AT Google
Tried the new fanta slush it was Amazing !!!!!! Fast service and food was accurate
destiny lees . 2024-07-14
MORE AT Google
Brief reheat in the oven and it was fine.
Rev . 2024-07-13
MORE AT Just Eat
App is really bad.. hard to even navigate...
Naresh Carnelio . 2024-07-12
MORE AT Google
Lovely staff, very knowledgeable. Cleans and tidy store, highly recommend:)
Jerome Shaw . 2024-06-28
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so yummy tasty haloumi fries too
Aaron Kent . 2024-06-28
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Ordered their royal Feast for 4 and paid extra for a double whopper with extras which didn’t turn up with the order.
cameron . 2024-06-28
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Great place. Just need to fill the drinks machine with all the flavours. Then 5 stars!
Tony Green . 2024-06-27
MORE AT Google
Clearly people who work at BK hedge end think they are funny. No straws again for milkshake. Last time i’m doing this. Mcdonalds next time.
bryan . 2024-06-25
MORE AT Just Eat
AVOID: Food very poor quality and didn’t taste fresh. Everything seemed like it had been cooked and kept warm for quite some time before serving. Considering the cost of a BK meal nowadays this was really poor value for money. In addition to the dry food, the portions of fries were only half full and the frozen Fanta drinks were being put into normal drink cups to hide the fact that the machine wasn’t working properly. Probably the worst BK we have visited locally.
John G . 2024-06-25
MORE AT Google
Could not resist stopping here, we used the terminal to order and pay and food arrived quickly. Lots of space
tim greenfield . 2024-06-19
MORE AT Google
The only burger king left in Hampshire that do the awesome milkshakes! I love them so much
Isaac . 2024-06-14
MORE AT Google
It's what you'd expect from a burger king. Fast service hot food and a large outdoor seating area
Lee Smith . 2024-06-10
MORE AT Google
Probably the more consistent of the Burger King franchises in Southampton . Never as busy as McDonald's and with the app deals much tastier, better quality and value.
Allan Moore . 2024-06-08
MORE AT Google
Great and fast service, enjoyed the food with family
Shafqat Rana Sayed . 2024-06-06
MORE AT Google
missing a Coca-Cola zero and my one Burger missing too
Robin . 2024-06-06
MORE AT Just Eat
Very nice meal enjoyed it very much.
David . 2024-06-02
MORE AT Just Eat
I was waiting for edges for service inside, then outside, to receive information that most burgers are not available finally. Drama. My first and last visit to this place. Please give them a wide berth.
Wojtek Jaruchowski . 2024-05-29
MORE AT Google
u did not deliver my food so y does it say you have
Reece . 2024-05-28
MORE AT Just Eat
Waited over and hour for a deliveroo from Hedge End. Half the order is missing. Contacted the store but was told they are only third party and not their concern despite packing and sealing the bag before giving to Delivery driver. What was delivered was cold despite paying £3 for priority delivery. Avoid!
matthew southcott . 2024-05-27
MORE AT Google
Possibly the worse BK I've been in. 20 minutes from ordering food to receiving it. Good job I like their burgers.
Dave Smith . 2024-05-16
MORE AT Google
Great service and food decent 👍
Dan Wellman . 2024-05-13
MORE AT Google
Cleanish nice there when quiet. Food amicable
Harry Hayes . 2024-05-10
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Burger wasnt very hot, chips were ok, drinks were poor. Shame, always used to prefer BK to the others, but over the last couple of years it's been a bit rubbish.
Jonny Gettings . 2024-05-09
MORE AT Google
Drive through was horrendous. Alot of Staff not doing much! With only 1 window open. Served ice creams first and it took a good 10 mins at the window for the rest of our food. We checked it before driving off (so many times missing items) and was already cold. So a day we didn't want to cook we had to re-heat it all.
Louise Deighton . 2024-05-07
MORE AT Google
I now have an extremely upset 5 year old as their burger and chips were missing from the meal deal we received
Jennifer . 2024-05-06
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Didn't get everything that I ordered
dan . 2024-05-06
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The food is average. The burger buns are often stale from this branch. They won't allow you to redeem your loyalty points if you are using an offer from the app which doesn't make sense because you have earned your points.
Tracy Marie . 2024-05-06
MORE AT Google
Worst takeaway meal I think we have ever had. We ordered two meals and the Chips had clearly been sat around for too long and then dipped back into the fryer to heat them up rather than making fresh resulting in two boxes of burnt inedible fries, the burger had a similar fate as it had also clearly been sat around longer than it should have been and rather than cook fresh just sent it out to me. Absolutely vile takeaway…not what I expect from this brand.
Andy . 2024-05-05
MORE AT Just Eat
food was cold 🥶 and hate to reheat in the air fryer!!
Maria . 2024-05-05
MORE AT Just Eat
came here Friday 3rd may in the evening to be served at the drive thru by the rudest blonde haired girl I’ve ever been served by!! This is the second to she’s served us both times rude and abrupt!! she needs to be in the back making food up not serving the public!!
louise L . 2024-05-03
MORE AT TripAdvisor
Burger King in Hedge End is a delight! From their juicy burgers to their crispy fries, every bite is packed with flavor. The staff is friendly and the service is quick, making it a go-to spot for a satisfying meal. Whether you're grabbing a quick bite or dining in, Burger King never disappoints.
Ron Milton-Eldridge . 2024-05-01
MORE AT Google
Fast service, friendly and approachable staff and good quality warm food. Would come again.
Josh Venables . 2024-05-01
MORE AT Google
Everything in the order was wrong.
Conor . 2024-04-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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