Burger King in Eastleigh

Just bought a meal on my lunch break used the drive thru i got all the way back to work to find out its not even the meal i ordered, the fact there not even busy and still getting it wrong is crazy what a waste of time and money

Recommend coming here very friendly service staff is always happy to help the food came quickly and was also fresh highly recommend coming to hedge end.

Matt who was on a night shift 17/03/25 was so lovely. Could see him rushing around trying to do 3/4 things at once and kept apologising for the wait, which he really didn't have to apologise for. Some people do not appriciate jobs like this and i just wanted to thank him for his service as he looked stressed. Please let him know he was doing a great job. Thank you Matt. Food was also great :)

Friendly staff, excellent service and always great food.

Fast service, helpful staff and good food

Disgusting overpriced junk food, thought we would try it out as we had family with us , but it was awful.

Usual burger king fare. Great service. Nice food and hardly any waiting time.

Shame I can’t give more than 5 stars!

Great service and food was lovely

Great Food, Professional Staff and Clean Environment.

Great food, very clean restaurant

Amazing store with such a friendly atmosphere

Disappointing Experience Due to Unprofessional Management I recently visited this Burger King location, and while I typically don’t expect five-star service from fast food establishments, I do expect a baseline level of professionalism and courtesy—both of which were severely lacking. The manager on duty openly screamed across the restaurant, saying, “Can we please take the frozen drinks off of the board because these people keep ordering it?” Not only was this an incredibly rude and unnecessary outburst, but it also made customers feel as though they were a burden for simply ordering what was advertised. If an item is unavailable, a polite explanation would suffice—there’s no need to yell as if customers are an inconvenience for expecting the menu to reflect reality. To make matters worse, this same manager did not appear to have basic hygiene standards in place. Her hair was unkempt and not properly restrained, which is unacceptable in any food service setting. It’s one thing to deal with a subpar attitude, but when it comes to sanitation, there’s no excuse. Overall, this was an unprofessional and unpleasant experience. I’d recommend management training—or, at the very least, hiring someone who understands that running a restaurant requires more than just shouting at customers and disregarding food safety. Until then, I’ll take my business elsewhere.

Very fast service and received good quick without no hassle, overall restaurant was very clean and the staff were eager to help in any way possible :)

came through the drive thru and service was fast and friendly, food was hot and was brilliant quality. will definitely be returning

Great food, speedy service and very helpful staff - can't fault this Burger King

Food was fresh and quick. And the staff were very pleasant!

Great burger meal prompt and friendly service in a clean restaurant.

Love Burger King, the whopper is the best.

The service here was perfect for a Burger King. My food was with me shortly after ordering, the cleanliness was top notch and the food was fresh. Couldn’t have asked for more

Amazing service from a lovely lady called Tammy

Food was fresh and tasty and the service was amazing

Very poorly managed or understaffed. Staff appeared overwhelmed by orders. Food was sitting waiting for ages for staff to tray up. Took ages to receive order by which time it was luke warm and order was incorrect. Will not be going back.

Clean freshly cooked food that was remarkably tasty...

For once, disappointed. Luke warm food, drinks I wanted unavailable

Waited 30 mins for food, absolute joke. Food was stacked up under the hot lamps from other people's orders, it had been there just as long, staff didn't have a clue what they were doing. Not enough staff and no manager to be seen.

Service was slower than Harry Maguire at the euros

Nice restaurant friendly staff good food

Really fast service, polite staff and nice hot food. Great experiences here and at the Burgess Road store!!!

Great service, especially from a young man called James and amazing food. Would 100% return to this Burger king

My daughter loves her food and the new kids drink, so tasty.

Above standard for a fast food chain. The food and service were both good. A boy named James served me and was super polite and helpful.

Amazing food, friendly staff and a pleasant and clean environment 10/10 would recommend

Reasonable price with yummy burgers. And the fries are the best. Remember to order with the app.

I don't often go into a burger bar. Was initially a bit disappointed not to see a triple whopper on the menu, so opted for a double whopper. Then I found in the options you can add an extra patty, so added 2 extra patties and cheese and bacon. What a great burger that made.

Took an hour to arrive was ice cold burger was the dinkiest thing I have seen and the cheesy chips weren’t at all cheesy not worth 20 quid

Went through the drive through to eat at home and the food was revolting look like it had been reheated and tasted revolting

Everything was great but the price is now too high for this type of meal

La comida era genial y el servicio estaba bien. Encontré una comida que bloqueaba el urinario y se lo dije a la señora en el mostrador. Me dijo que se suponía que estaba allí. Me dejó con una sensación muy inquietante.

Ordered at 11 got here at 1am.

Order had a whopper with cheese and no ketchup. Unfortunately arrived with just burger in a bun with no salad and cold only partially cooked. Two sides correct

Probably understaffed place. Had to wait for long a time for my order. Eventually I had to take the food as take away.

Original wait time was 25 minutes, to arrive by 10.20. My ring doorbell clocks then finally arriving at 23.26 when we all were heading off to bed! Some 1.5 hours after we placed our order. The food was also freezing cold. We may attempt to eat some of tomorrow but if edible but I very much doubt it. Refund please.

Because the driver couldn't find my address, the food was cold. Also, despite ordering an hour and a half early, the delivery time was pushed back.

Awful delivered the wrong meal - idiots

Manager Dan has no clue whats he is doing . Tons and tons of food ready to be packed and he put only one person to bag it up

Amazing food , service was slow , floor is dirty but apart from that it’s fine

Nunca pida BK a través de solo comer especialmente si desea que su familia coma en lugar de obtener un reembolso. Pagado £ 69 , pedido entregado, faltan 2 hamburguesas de comida principal. Así que fuimos a la tienda con el fin de obtener nuestras hamburguesas faltantes y preferiblemente reemplazar el pedido completo para que pudiéramos comer juntos. La gerente Tammy es horrenda, grosera, inútil y no se disculpa. Culpado solo comer pero solo comer no empacar las bolsas! Terminamos dejando lo que habíamos recibido En la tienda ya que ella se negó a darnos los artículos que faltaban, si los queríamos tendríamos que pagar de nuevo. Esta mujer necesita ir a un curso de capacitación de servicio al cliente o trabajar en algún lugar donde el público no tenga la desgracia de tratar con ella.

Very narrow kerb at drive thru & they dint give napkins

Fois is always great. Never had a bad order from here. Service is good. There are not many tables inside and can sometimes be really busy.

Great, ample parking, staff polite and friendly. Food served fresh and place clean. Would revisit

El servicio no era muy bueno, esperó siglos para 2 lotes de comida. Para cuando el segundo lote estaba listo el primero estaba frío. El personal no parecía preocupado. Los panecillos de hamburguesa tenían trozos arrancados, no había muchas bebidas disponibles y no había cubitos de hielo.

Completely wrong order delivered missing all the burgers what a joke!!

food arrived freezing cold and restaurant manager needs to learn how to deal with customers, very rude

driver got lost but was in contact and sorted instantly! thankyou have a great Christmas 🎄

Food cooked lovely and tasted good.

I did not get my 2 whopper burgers in my delivery they're not here

took long time to deliver and food was nearly cold

Had a bit of mayo on my burger which wasn’t asked for, other than that it all there and was very enjoyable. Will be back

THE FRIGGING FOOD NEVER CAME YWT WAS DELIVERED

Sadly a portion of cheesy topped chips were missing

Haven't been here for quite awhile due to mistakes in our orders in the past, but we thought we'd chance it again. Guess what? Drive through order completely wrong......again. Had a quick look in the bag as we left. 3 wrapped burgers, 3 portions of fries. Get home (6 miles away) to find double whooper had turned into a single whooper, double bbq Angus burger had also turned into a single burger. £30, no receipt. No comeback. Oh, did I mention spotting several big rats running around by the bins. Avoid this place like the plague. Useless!

Lovely tasty food. A quick warm up in the oven and then perfect.

Cold and took so long to arrive

Food was lovely and hot, store was very busy and the service was great!!

Nice and fast service by Daisy, food was warm and high quality to

Was served by someone named Daisy and immediately felt like I wasn’t being a bother even though it was very busy and obviously hectic she still made me feel welcomed as her customer service and politeness was amazing.

Always consistently good here, not massive waits, clean venue, good food.

I had a long day and fancied a burger. Not only was it a good XL bacon and cheese burger but the service was the quickest I had seen in a long time. This young guy called James who worked there was really nice and gave great service.

The food here was incredible, scrumptious even. JAMES In particular was an amazing worker and served me my food nicely

Great food, great service, very helpful staff especially Daisy who was excellent

Food was awful, service not much better only fresh item we were given was the onion rings. Was told they use pre cooked sandwhich bacon that is defrosted and not warmed up, was told he didn't have a microwave to warm it up when I said it was cold, gave me another one which had been "sat in the warmer longer so would be warmer"...it wasn't as it had been sat around longer it was barely warm all through chicken barely warm. He could not have given any less of a care if he tried. Partners burger was not much better, barely warm, would have thought it would have been hot seeing as we waited so long for it. Biggest waste of £30 i have ever spent.

Amazing service today, the manager (I think his name was Dan), went above and beyond to assist me after the invalids at uber eats messed around with my order. He also showed understanding for our food intolerances (which is very important) and offered suitable substitutes to meet dietary requirements. Great atmosphere, Food is just right and the staff are always helpful!

Very nice place, short wait, and friendly staff, especially this guy called James.

Great service from staff member daisy such a lovely person and made my visit so much better!!

Great service, Daisy was very helpful and friendly

Great and friendly staff, clean tidy resturant quick service and quality food. I will be a returning customer for sure. Daisy was very sweet and served my food with a smile.

Great place to eat, staff especially Daisy made my visit 100% better.

Very friendly staff and food perfectly cooked the girl at the front Daisy was very sweet and talkative

Daisy was very helpful on till x

There was this nice lady Daisy who went above and beyond. My daughter absolutely loved talking to You and it made her day.

I was served by a lovely young lady called Daisy, she provided exceptional customer service. She truly made my visit

The brunette girl on drive through was really helpful and kind, got our food to us quickly and everything was correct.

Food was amazing, came quickly after ordering and was hot, was served by a really friendly member of staff called Ryan, he gave me suggestions as it was my first time eating at Burger King and was a great experience overall👍

Very good food, and very nice staff and had help from a young boy Ryan and definitely would go again :)

i had a great experience in burger king hedge end today. i met a lovely lad with the name Ryan. He was polite, humorous and very friendly.

Served by Ryan who was very helpful and was very pleased with my takeaway

Today got served by a very helpful young boy (Ryan) who was very helpful when ordering my food and very kind and the service and food overall was amazing would go again to the Burger King in Hedge end.

the worker i had was absolutely incredible his name was ryan very nice and did a great job

Thankyou Ryan for your service tonight!

I had a great experience at Burger King recently, I was served by a boy called Ryan who was a great help. His customer service was exceptional.

Outstanding Service by Ryan I wanted to take a moment to commend one of your employees, Ryan, for providing exceptional service. Ryan was incredibly kind, attentive, and went above and beyond to make sure my experience was enjoyable. Not only did he handle my order with efficiency, but his positive attitude and willingness to assist made a great impression. It's rare to come across such outstanding customer service, and Ryan truly exemplifies what it means to care about customers. Please pass along my thanks and appreciation to him, and I hope his hard work is recognized. Employees like Ryan make all the difference and ensure customers like me look forward to returning.

I recently came to Burger King which isn’t totally out of the ordinary for me… Usually I don’t go crazy with the sides but a fantastic thing a kind lad named Ryan suggested was the Chilli cheese bites. Not something I’d usually eat but I thought I’d give it a try… I haven’t looked back since and I’ve virtually eaten them most nights ever since. Thanks Ryan.

ordered whopper and bbq crispy chicken - whopper was ok but chicken was beef burger!!!!! and 1 hour i will probably be about 5 minutes late!!!!!!!!!!!

I was served by a very polite young man named Ryan, he made my experience at this Burger King restaurant much more pleasant and I think he should be praised for his excellent customer service skills.

Visited with family very clean all of our food was hot , Ryan Lambert was very polite and helpful .I will be visiting Hedge End again.

Ryan was really polite to my children. He was really nice and very polite .

Always loved a Burger King so didn’t take much convincing from the family to go there for dinner today, I was struggling to use the self serve kiosk but luckily Ryan was on hand to show me what to do, I built myself and absolute monster of greatness An XL Whopper with 2 extra patties, bacon and cheese, Before I could even blink Ryan flipped over the counter and got to work in the kitchen before reappearing with what I can only describe as a masterpiece. Lovely clean environment, Friendly helpful staff and great food, Thank you BK

Went here on Friday night and the service was great, a young lad called Ryan served me he was lovely and had excellent customer service.

We were served by a young chap called Ryan, his service was attentive, and with a smile 😊 we hope we are served by Ryan in our next visit