KFC Southampton - Portswood Road in Southampton

I just bought 2 pieces of chicken and it looks really bad and also look at the difference between both the pieces.

The worst KFC ever. Cold food , not fresh. Disgusting. Never come back again.

Chicken arrived cold and soggy

The food was over cooked and cold

Missing items in order and no refund so far. Best to avoid this branch if you can.

burger waa cold my daughter no eat,and meet from inside was wrost.use fries only for 1 minut...

Food was cold and sauces missing

terrible!!! the food is all stone cold

The chicken was cold and greasy plus smelt horrible. Order from a different KFC

everything was soggy and sticking to the packet and the food was barely warm

food was good but not hot as a bottle of cold water was wrapped up with the once hot food

Food was okay but very overcooked chicken and then some chicken seemed a little bit under the chips were definitely overcooked if not, they need to change the oil

Workers are rude, literally waited for 5 mins because they didn’t take my order. (Paid with cash so couldn’t use kiosk) They literally looked at my about 10 times and wouldn’t serve me. Place was dirty with trash everywhere

Absolutely awful, over hour late then asked to call me when outside and they sat outside somewhere for a whole hour

Can tell the chicken has been under the heater more then what it’s supposed to as it’s was so dry.

the fries are getting short. size of the pack is getting smaller and if you order extra fries, they don't come. definitely a problem paying attention to orders and not reducing them to almost nothing!!!!

Just about every order with this branch ends up with a missing item. Normally it's fries or a piece of chicken or something small. This time it was a whole burger missing.

Health hazard. Stay away (unless you after food poisoning).

Food was cold, couldn’t eat chips.

the courier brought me the Greggs order from earlier: her customer service was excellent

Can of drink was warm , chips were cold

One meal was missing from the delivery.

the chips were stone cold and the chicken wasn't that hot either. not worth the money.

delivery times just kept changing and changing and changing eventually 2 and half hours later I got my food....surprise surprise food is cold. either the driver just sat in restaurant for hours or the restaurant left the food not under a hot hold for hours

Ordered the food Sunday 15:15, received it Monday 11:20. Courier didn't knock on the door, he just did a U-turn and walked away. We had to call him back. Worst service ever!

Really average chicken. Poorly presented.

Wrong food sent out with some else food and contact details sent to me

Order confirmed at 18:54 and deliver at 21:05, over two hours.

Order was placed at 18:02 - arrived at 19:31. It was cold and soggy. So shocking. Dinner ruined.

It did not turn up this the second time this has happened with kfc I would like a full refund

missing Pepsi max bottle 1.5litre

Order did not get delivered. The driver did not even come up the road. Did not get food. Absolutely terrible.

food was cold and not fresh. had stomach pain after

very nice kfc. chicken on the bone was a bit greasy but overall very good and tasty

Very very disappointed in the long delay. If not enough drivers this should be made clear upfront. Unacceptable

Chicken over cooked and 1 piece was to hard and couldn’t be eaten. 4 pieces of chicken we had 3 drumsticks not value for money

Food was cold and missing items

I did not receive a regular gravy and also a can of tango which was on my order.

The driver went the wrong way on the map but took longer to deliver the food so pretty much all the food was lukewarm or cold by the time we ate. The only thing that was relatively warm was the rice because they have lids. Very disappointing as it was quite expensive but poor service in the end. I reported it on the map but it’s so disappointing to pay a lot for food that arrives cold.

Food was cold and missing items for a £50 order it’s quite poor to be honest

The wrong delivery address was put on the order so I called the driver and he was very rude and did not give us our food to the right address

Food was greasy and not great. Not usual standard of KFC

a little late but it was worth it

cold and not worth £20 Utter ripp odd@

Great service and excellent personality 👌👌👌👌👌

The food was cold and missing both my kids popcorn chicken. Tried to call but no answer. This seems to be a regular issue with just eat and kfc. Will no longer be ordering off of just eat

The food was very late and on the maps it seemed the driver got very lost a lot of times. The food was very cold when we go it and very disappointed in the service.

So close to shop but guy on bike didn’t zip up warm box so I told him it was cold, so not nice cold soggy chop cold chicken

come perfectly on time and was perlite so thank you

Food arrived over an hour later than originally expected. When it did arrive it was stone cold. Would have been better off driving to pick the food up myself.

Awful. Fries were terrible, no drink, everything tossed into the bag and loose, huge cross-contamination risk. Massive disappointment.

Was cold… lacking in quality food… I will not be ordering food from here again…. Very disappointed

the chicken was old and dry the only edible thing was the chips

I really love the environment and service

The normal slop with cold chips and sloppy chicken

the delivery time was pushed back several times. I thought it's being delivered by a pushbike as the route did not make sense. so you can imagine my surprise when the chap turned up in a car. he was perfectly pleasant but could've been here 20 min earlier

First time travelling into town, we were hungry as a family after such a long journey we decided to stop here for food. We ordered 10 pieces of family feast with extra 8 wings, to be honest the quality of the food did not look up to standard already and after tasting one chicken me and my partner said the food served was very cold! I came to tell them with the buckets if chicken the staffs or managers who was not even there was trying to argue with me how it's not cold its fresh, when I blatantly stood there seen how the food was put together. The manager then tried forcing a refund for me through when I repeatedly said I don't wish for a refund I just want fresh chicken. She then took the buckets and asked how many pieces inside I said its complete the two at the tops been bitten by us but you're more than welcomed to count it. She then proceeded to throw them in bin and then went on to give me some from the stands, I tried requesting for thighs and drum pieces she declined it. Then after receiving the buckets, I went to sit back down at this time as a family we were not happy the way it was handled given the circumstances. We started eating food but then we've lost appetite and decided to take it away with us. I thought I didn't want to make a scene, but I will be contacting their customer services. In general, we've discovered the quality of the food was horrible, including the appearance and the taste. We didn't eat the food at all! We came to the conclusion the quality of the food was very poor! I don't know whether it's because of it being a smaller town but either way due to my experiences it's as if the oil used has not been cleaned. I didn't expect it.

missing items in order. not the first time from fkc.

sent wrong side, ordered beans got gravy

delivery guy lovely but good arrived cold. had to reheat in the oven.

All food arrived hot and on time. Everything was well cooked and tasty. My only complaint would be the size of the portion of fries. Come on KFC, chuck a few more in the bag, they're cheap as chips!

Food was good but not enough chicken was small and too few chips

Missed out half my order from the deal, no substitute sent

didn’t received any of the main stuff i ordered only small chips ?? very confused

I ordered and paid for coleslaw but never received any, very disappointing

My order was given away to someone else and the driver just shrugged it off and left and told me to sort it with just eat

we asked for a bucket even though our order did not come with one and they gave us one anyway. Thanks whoever did that, made our day :)

lovely as always from kfc Portswood . One thing I was disappointed with ,it was barely warm especially the chips.had to reheat food in microwave xxx

food arrived over an ahour later than expected. chicken was dry and food barley warm. not the greatest experience. have had so much better.

I waited an hour and a half from placing my order at 16.59 to it being delivered at 18.25!

always stuff missing every time!!!

Food arrived stone cold in a split and damaged bag, the only thing that arrived warm was my supposed cold drink. DISGRACEFUL

we had no drinks with our meal

Delivery was spot on but the chicken had clearly been on the rack for a good while before being put in the bag for delivery. Very poor food and a lot of money wasted

have ordered here before and been fine. tonight the original chicken was dry like it had been sat on a hot plate for hours. the skin was crunchy, burned and inedible. really poor

Ordered a 6 piece bucket today and got 3 Drumsticks, without a single piece of chicken being the breast piece. With photos to prove. This isn't the first time it's happened here with the lady at the till explaining "it comes out like that". Surely she's realises if 1 of the 6 pieces isn't a breast and 3 of them are drumsticks to sort it? Nope. No effort to fix or correct it. The WORST KFC in Southampton by a mile.

Do Not use Just Eat they never give you a refund when there’s missing food they are a joke and so are kfc Your driver is a miserable human

I have received my order but it's showing it's delivered 😕

Cold food rude customer service

Delivery was fine but the quality of the food was awful. Worse kfc I’ve ever had.

The chicken was overfried and was dry looks like it was yesterday’s chips were cold and dry!!!!!!!!

Awful food, cold, tasteless and tiny portions of chicken!

The food is very very poor quality all bone little meat slightly undercooked expensive

Tasty food, delivered quickly. Only negative was that the Zinger burger was smaller than usual and a bit dry.

Friendly carrier, he even asked me if I was alright since I have a cruch. 5/5 stars

the Food is stone cold .it's vile Inedible

no fries wrong drink cold chicken

only part of my order was. delivered and we had to come and collect the 1.5 lt coke that wasn't

All items were fresh, tasty and delivered on time, with a smile 😃.

Driver was very rude to my wife. I did ask on delivery note to deliver it to my window

i didn't not receive a bottle of coke

ordered an extra original piece with my meal, I recieved something smaller than a hotwing!..

Zero stars!! It is Second time my order is missing important items and no one is answering!! Thanks for letting me starve again!

Rock hard chicken and didn't get our corn on the cob useless.. Not the first time either.. KFC is no longer a treat

service from KFC is really shocking missing items so I found them up and say about my missing items they say to me I've not got a driver to deliver your order again so put a complaint in get a refund or come to the store and I give you free food and extra it's not very good how the services run for them to say I've got no other drivers to bring the missing order out to you it's really shocking

Have had lunch severally there , It is a conducive and nice environment

Delivered through uber eats. the food was delivered really fast. but too bad the quality of food was not as good as it used to be. fries were too cold and was like boiled potatoes instead of fries. no seasoning at all. chicken was too salty and over-fried. Spend a lot of money and not worth it at all.

We ordered the food at 16:25 for delivery at 17:30. The food didn’t turn up until 18:10, also missing a can of drink. Food was good, just the amount of time it took to get to us was terrible.

the delivery guy was very polite and friendly

Too much salt and spicy!!! Gosh. It sucks