KFC Sinfin- Arleston Lane in Derby

I just wanted to say, I had the best KFC ever. Place was clean, food was great. Me and my bro both agreed it was probably the best KFC we had. Abbie,olive,naz,Riley,Jan,Carson. Great workers. Thank you! Tried to access the KFC app but sent me needing an app.

It's ok, very quiet but food was nice order was correct but annoying I had to use the kiosk and the tills were shut & drive thru was shut too

Tills didn't work when went to pay for order

Hot and Fresh food. Quick service.

Went just 7 min before they closed and we got served really quickly. Great staff!

Disappointed! I was the only person in the store and ordered takeout, yet they still managed to get my order wrong. I ordered 9 wings but only received 3. I don't understand how this was possible, especially when I was the only customer in the restaurant. The price of the food didn't justify the quality or service either. When I got home, I realized the mistake. I’m never coming back.

Not a great experience on the two occasions I've been here. First time one of the items was missing from my drive thru order and I didn't realise until I got home. Second visit the woman was very abrupt, almost rude and not a single napkin or wipe with the original recipe chicken pieces. I'm local but will drive elsewhere in future if I want KFC

It is open!! Not sure why google says it’s closed

Closed down Not been here for months

Your prices are to dam expensive change the prices or lose your loyal customers.

The address on the Google Maps is wrong. You end up on an empty field.

But I hate you Google it closes at 9 not 10.

Ordered the might bucket for one and didn’t get my fries

Does not exit anymore or I was unable to find it

It's closed, its in the services, think the location is wrong!

THEY CLOSED ! Why is no info about ?

Drive through is a waste of time, took ages to take our order, then all cars directed to park up as no food ready to go. What’s the point of fast food drive through if food isn’t ready. Waited 15 minutes for 2 box meals, what a joke

Can be overtaken by kids around usual times but can’t fault the food nor service. People working there are great and foods always consistently good.

Food always good and staff are good

Got drive-through twice, including a total of 3 orders of the sweet chilli bites, which is supposed to be 4 pieces of chicken. 2 of those orders only had 3 pieces. I mean it's really not hard to count to 4, so I presume it was done deliberately. Won't be going back again.

We have had KFC from many of their shops and have always been reasonably happy with the food, but the food at the Sinfin outlet leaves a lot to be desired, the coating on the chicken is almost tasteless, the beans are cheap, sweetcorn has a wiered taste, and the chips are absolutely disgusting, however the bottle of Fanta was lovely, we will not be back.

Some good deals and much improved

Delicious fried chicken. What more could you ask for?

Tried a few dishes to order and they didn't have items in stock.

One of the best KFC meals I've ever had. Freshly cooked and friendly staff

Adverse reaction within an hour of eating here for both of us. Rang store. Manager said food is temperature checked. Google head office for contact details if you want to take it further. 4 trips to toilet within 3 hours of consuming the chicken here . Never pooped so much in my life Terrible stomach pains for 24 hours

Wife and daughter brought a 10-pieces family feast and 8 hot wings. Got home and found only 8 pieces of chicken, what a conn! Check your order before you leave the restaurant.

Last review on Google for store opening times claims to have contact the store in the last 7 about opening Ive Been trying to contact the store for two weeks by phone just answering Machine

Came around after 1pm on Sunday. Service was quick from ordering and receiving my food all within 5 minutes. Tables was cleaned Toilets was very messy and the handle of the door was very sticky Not really the best but everything else was perfect

Went the other day chicken dripping in grease and chips reheated awful

Loved it best KFC place in South Derby city

3 times they have got my order wrong. MAKE SURE CHECK YOUR ORDER WHRN YOU ORDER IN AT DRIVE THROUGH.☹

The restaurant is located in the ASDA parking lot. As it's a chain store, the taste is more or less consistent. However, the breast piece is a bit dry.

Not worth one star allways out of stock or machines not working... Mobile ordering offers never work ... Better shut it down

Order food and tried to use app promotion only to be told there app isn’t working and cannot get promotion, staff was rude and said it should be working in a couple of weeks! If you want to get robbed for over priced chicken and want someone to serve you that don’t want to be there, come to this place!

Absolutely useless. Place needs shutting down. Always ran out off stuff when it's not even busy. Always something going wrong. Machines broken. App can not be used . NHS discount can not be used. Boycott this Place.

Very inconsistent experiences. Sometimes amazing, sometimes not so great!

Quick midnight stop for chicken. Never disappoints

Wanted to get some food for the family to bring in the new year. The staff decided to not only close an hour earlier then advertised. but, the management lacked the intelligence to atleast turn their outside lights off and just allowed cars to Que in the drive through. They decided to just ignore the car que for about 5min before letting us all know that they had closed early.

If you want to give up fried food please visit kfc at derby sinfin. I can promise you that it will be your last kfc.

After today's experience, with the staff in there only bothered about the drive thru and been ignored like your transparent, I'll never ever return to KFC Sinfin. This place needs a secret shopper to experience what I've had to experience today. Food was OK but chips were cold.

Lovely clean and new, plenty of parking

No kiosk kfc needs to step up it’s game and quick

Super obsługa, jedzenie świerze I bardzo smaczne Polecam

Worst KFC I have ever used, its the closest one too me, but I will be going further to get my fix, I dont think I can gave some for a while, I have been really put off it from this place, I have tried them 3 times and it's been terrible, I can't give them another chance now

Chicken was so dry and barely tasted like chicken

Chicken dry been re heated skin hard worst kfc cold tea the place is cold it self chips cold , got refund and went to subway.

Once in a blue moon I'll have this, enjoyed it, was nice an hot too...

Been to this 3 times now , service tbh is below standard . First time they had run out of chicken on the night , after queuing in the one way system you had to wait for all vehicles in front to go before getting out . ( no other option ) you stuck with cars in front and behind . Total time there 45 minutes to get nothing . 2nd time , served at the drive thru , nothing to wipe hands on , most places provide a napkin or clean wipe on take away items . After all it is greasy chicken . Thought maybe they just forgot to drop one in . Today same , bought some chicken as was passing by . Stopped off to eat . Nothing to wipe hands on . It’s just poor service . Will not be going there again . Maybe you thinking it’s nothing , but when you in vehicle , hands covered in grease , you think different then . Sinfin drive thru , 5 minutes away . No issues there .

This place is new. It is clean and appears to be well run most of the time. However,I have had to wait 10 or more minutes or longer for chicken to be cooked.

Had order to take away. All orders correct. No napkins and small popcorn was over held. Great service.

amazing finger licking good maybe even better

The newest KFC in Derby so they're still learning the ropes. Service is great, food is OK. Love the fact there is a huge Asda car park to use which makes it so much easier than the one off Osmaston Road.

Just went to Sinfin drive thru, the girl on the driv-thru was so lovely. brilliant and so so very helpful, wish all employees had her lovely attitude xx

Awful. Food was warmed up, items missing and overall a shoddy experience

Served by the loveliest girl Beth, she was so polite and helpful, bit disappointed that there were no krushems tho 🤨

Staff stood around. Not paying attention to customers. Twister chicken was so dry it was binned

Conveniently located for a quick bite after shopping. Plenty of parking

Chicken wasn’t finger licking good

Given that KFC on the A50 can never get an order right, we thought we would give this a go. The first time we went we were told there was no chicken and were redirected to Burton on Trent. This time, despite asking us to repeat our side order choices, they forgot to include them. Coating on the chicken was also soggy. Not impressed.

Been a few times and always impressed by Sabrina. Her customer service is brilliant and she’s always smiling

We been there yesterday.The staff was very friendly and helpful.Especially Sabrina!Amazing costumer service!Thank you!☺️

Fantastic a1 finger licking good

One of the good KFC's. Actual fast food.

Naughty I know, but you've got to love a bit of KFC every now and then😁

It was busy just had to wait few minutes then got my order very quickly friendly staff

Very nice girl served us . She went out her way to help us . So kind .

Of all the KFC I've been to this is the the only one that's get your order right. The staff were helpful and friendly and the service was good. Keep up the good work.

Wonderful experience! This was my first time trying KFC overseas and it didn’t disappoint me at all. Fantastic customer service by Sabrina btw, very friendly! Will definitely go back.

Sabrina, gave really good customer service at the drive thru. Was so enthusiastic and cheerful, normally when I go to drive thru’s, the workers are never nice or understanding.However, Sabrina had a lovely smile and was full of joy. Definitely, will be coming be returning to this specific kfc.

This branch made me hate kfc after I had smelly hot chicken wings , which I couldn't eat.

Very clean and helpful staff. Very rare qualities in a KFC

2nd time now and they didn't put half the order in... wont be going again

Went in Saturday 12 of March 3.30 p.m. ordered fillet burger two piece of chicken and ice cream but was told after 10-minutes ice cream machine was not working and the chicken was going to be 6 minutes late. So ask for a refund. Team leader came out and was totally unprofessional .Yes I was angry but did not give her right to call me stupid.

Went here tonight for first time, staff were friendly and efficient and the food was spot on, very tasty and quality, 5 stars from me 😄

Absolutely fantastic service from this kfc. Always clean inside. Great food and friendly staff. Nice to have a good kfc now.

Really poor service, entered the restaurant waited 20mins before being acknowledged and then 10 mins later told that the food I wanted was not available 😢 waste of 30mins

I absolutely loved my experience at this KFC, 10000% better than the KFC down the road near Pizza Hut. The staff were very friendly and you could even have a bit of a joke with them. Food was amazing, cooked to absolutely perfection. So good in fact I went back later in the day for another!! Would 100% recommend this KFC to anyone in any county. Best KFC EVER!!

One of the slowest serving restaurants that I have ever used. It was almost empty with sit in customers but there were 8 orders waiting to be prepared and there seemed no urgency at all from the staff to get them ready. We then had to remind a staff member that they had forgotten the drinks! 2 stars because the order was correct and hot (still no excuse for the time taken).

CHECK YOUR ORDER. Visited twice and twice the order has been wrong.

Did wait ages at drive thru but to be honest it was the best KFC I've ever had. The boneless banquet meal I've just devoured was absolutely delicious. Would defo try again, I've had way longer waits at other KFC's for worse food so the wait at Sinfin wouldnt stop me from going again for that lovely food.

Just purchased a 6 piece wicked variety bucket. But only received 4 original pieces of chicken . £16.99 I won’t use you guys again . It’s not like I can bring it back when you have 3 kids waiting to eat and 1 has to go without . Go back to school and learn maths

Really rubbish staff is rubbish it takes so long I wouldn’t recommend coming here.

Extremely slow service. There was a 3 minute gap between each car's order being taken. After queuing behind 4 cars for 15 minutes, we get to the order point and they close. Most food is out of stock. You would be quicker driving to the Foresters. Normally these places are overstaffed and/or overstocked when they first launch a new restaurant. Dear oh dear.

If you want to wait half an hour in the drive thru, do not go. Two cars in front of me and a small rush in the store and it takes half an hour just for the first car to move. When I recieved my food I was given the entirely wrong order, I had to go back into the drive thru to get it resolved and I got my food after 10 more minutes and then they forgot another item that I paid extra for so I had to go back yet again but into the store this time to get the item. When I was there, an employee slammed the door leaving the kitchen area and the manager had to explain to be careful! The staff have no respect for the equipment and yes I get that these are new workers but it is not hard to get this stuff right. I have gone two time previously and both times, I did not recieve one of the items I ordered. They have a list in front of them, how is it that hard to follow? When I got home, the chicken was dripping of oil and the fries were dry and hard. Everyone that I know that has ordered from here has complained a lot. Also, why do you need to use the massive bags for just two items? each in smaller separate brown bags? Suggestion, if you don't have items on the menu then make a list and stick it on the drive thru screen so we know before waiting for so long.

Staff didn't know what they were doing 3 or 4 trying to do the same order we ordered the boneless dipping meals one 12 piece and a 8piece when we got home there was 4 lots of French fries missing the gravy were small pots and like water and the fries were soggy

Understandable that you have only been open less than a week, that is the reason you are still getting 3 stars. Asked for a vegan burger, that’s not coming till January 🤷🏽‍♂️ Asked for a mighty box, you don’t have any boxes or something, I could not understand the gentleman via the intercom so ordered something else. Positive side was the chicken and hot wings were nice, good size and not drowned in oil and were crispy, the fries were a bit cold and I only traveled 3 minutes down the road.

I wouldn't recommend this KFC after waiting 20 minutes got told they don't have half the menu no cups and the stuff are very rude will not be goin here again

Now I went for some pieces of chicken to the recently opened restaurant in Asda and I am ashamed of the pieces of chicken that they have given me. They are the size of an egg and to this more than I asked for some french fries and they do not appear ...