KFC Sheffield - Queens Road in Sheffield

I ordered food from Queens road, food was so fresh and Delicious, quick service.

The food seems to be getting better and better! And it's one of the few places where the music isn't too loud. Really good.

Had to order off a machine when it was quicker speaking to the person behind the counter. So left without buying anything

Not the type to write reviews but I was disgusted with such just Poor service. staff aren’t friendly they just rush you. get my order wrong every time ..obviously not intentionally but they act like it’s your fault. Went again today and it’s just even worse.. staff can’t even speak in a polite manor, young lad was screaming down drive though and then proceeds to say “listen I don’t understand what you want” after I repeated 3 times that all I wanted was fry’s and small gravy. I literally had to drive off and not finish ordering my food because I was that appalled. Deffo will not be returning.

I wouldn't recommend going there at the last hour before they close... they render very poor service like they don't care if you get what you ordered for.

Okay, here are a few negative review options for KFC, focusing on the poor customer service and issues with a kids' order: Option 1: Short and to the point "Terrible experience at KFC today. They messed up my kid's order and then gave me attitude when I asked them to fix it. Unacceptable service – won't be back." Option 2: More detailed "Extremely disappointed with my visit to KFC. The staff seemed completely uninterested in getting our order right, especially the kids' meal. When they made a mistake, instead of apologizing, they were rude and unhelpful. It's a shame because my kids love KFC, but I won't be returning after such poor customer service." Option 3: Focus on the attitude "The food at KFC is what it is, but the customer service was appalling. I got my child's order wrong, and the staff acted like it was my fault! Their attitude was completely uncalled for. If you can't handle a simple mistake with grace, you shouldn't be working in customer service.

Food rubbish, hardly any chips , food missing off order . An very rude staff . Drink was flat . Won't return back

Match days are awful, more staff needed and trained staff too. Orders on match day can be up to an hour wait.. more staff would help this place run better. Toilets are disgusting

Foods not bad. Decent standard. Staff however couldn't care about customers.

KFC Queens Rd, Lowfield, Sheffield S2 4DL Serves HALAL chicken.. very clean tidy place, parking available for free up to certain times. Food quality was excellent. Must visit with family.

Shocking. The order machines had no table numbers available. No receipts so couldn’t check what we’d ordered. Stood and queued for food then part of it was missing. Not put on a tray just put in a bag even though we were eating in. Kids screaming and bins overflowing with rubbish. Dirty tables and miserable staff. Come on KFC it used to be a treat.

Everything is come here i end up having diarrhea and feel sick shortly after eating, either the hygiene in this place is really bad or they dont know how to cook the meat properly, I have been to loads of kfc and never one this bad, the people serving are sometimes really slow

Asked to park up as it will be five minutes, 10 minuets later I had to go in and was told 2 minutes with no apologies, another 10 minutes later I returned to no apologies and when I asked for a refund was stared at and they spoke in another language and mumbled something as giving me a refund. Terrible service, staff very rude and strange, I would not want to eat anything they have cooked !

I love the taste of kfc chicken wings

My neighbourhood KFC, I especially enjoy the fillet and zinger burger meal. It's my go to meal

10-25 minute delivery time. Food took an hour to arrive and was stone cold.

Always missing items and food doesn't taste as fresh and good as other kfc's

Good place but the food is average... chicken is just boiled ! Low on flavours !

waited too long, time kept changing going up and down said courier waiting at restaurant for ages

I had a terrible experience at this restaurant today. My friends and I arrived at 11:50 PM, well before closing time, but the manager on duty refused us entry, stating that they were closed. To make matters worse, he locked the doors seven minutes early. We were then forced to order at the drive-thru window, despite not having a car. When we tried to place our order by standing at the window, the staff member there was extremely rude and unprofessional, making the experience even more frustrating. In the end, we had no choice but to leave without ordering. I would like this issue escalated and an explanation for why the restaurant closed early and why we were denied proper service. I urge management to review the CCTV footage and address this unacceptable behavior. Please provide an email for further escalation, as this needs to be addressed.

Shocking guy on the drive through. Tried to over charge us because he couldn't be bothered to get the order changed. Shocking attitude when challenged. His manager however handled the situation superb, just a shame she has people like the guy responsible to her, clearly embarrassed by his lack of customer service

The food was delivered 45 minutes late and was cold. Most of the chicken fillets were tiny and about half the size that they normally are. All in all a very disappointing experience and a waste of money.

Absolutely horrible customer service .. ordered food worth £25.00 .. no plates no cups no ketchup and no smile from till staff at all 🙄 not going again

Always waiting needs more staff

Delivery guy was lovely x very happy and generous

My daughter got bullied for having Down syndrome and being EXTRORDINARILY crippled had to drag her up the stairs since there was no other way on the way back down I just lobbed her down almost forgot they shoved bargain buckets up my ass

Food was fresh, full of flavour and great texture. Quick service in the drive through with friendly staff, best kfc for miles

I literally enjoyed my meal and the service was so amazing.

Really nice & fast but the drink was forgotten:(

Took an hour and half to come, was cold and missing chips. Tried to call store but after five attempts gave up

We ordered family feast and did not receive the drink. My son received the order and I haven’t checked till the driver left

Nice and quiet inside, lovely food, really fast service (waited one minute for 3 meals)

Spot on service and polite patient driver 10/10

They went on wrong road and when they phoned me i told them they passed my house but there English was good so food cold

They got a lot wrong with this meal, chips were not hot, chicken was overcooked and I was given the wrong coffee.

Food was well cooked Service was a bit stressful as there were quite long queues for the order screens. Must have been a local schools lunch break!

food came cold and missing my drink. second time i have ordered and has been missing something!

There's not 20 wings here no coke...

Didn’t get any chips so very disappointed

Very clean and food was as to be expected from KFC

the order arrived cold and with items missing

the courier made me walk from best western plus, to best western, then back to best western plus, then kept telling me he was in the car park when he wasn't, then said that I was wasting his time, then made me walk to an industrial estate next to the hotel to collect my food. food was great though, thanks!

One of tje halal KFC in sheffield

Ridiculously stingy portion sizes. The zinger burgers are paper thin and look nothing like the images advertised. And you’re given a tiny bag of chips which would be less than a handful. I don’t remember KFC being this poor value for money.

Food was almost completely cold when it arrived. I pointed this out to the driver and he just shrugged and walked away.

Look at the picture, can't complain lol 😆

Perfect food was hot and tasty

spent over £60 things missing also gravey was spilt in bag and ruined the burgers

The food was delivered on time but the food arrived with no fries for any meals and one meal fully missing, had to go to the resteraunt which defeats the object of ordering and wasted time and fuel for something i had ordered really not happy!

We were very impressed in the quality and speediness on delivery.

Driver called saying he was outside, he wasn't. Then said he was lost & didn't know where he was. At this point he was already 15 minutes late. 10 minutes later food said delivered & it wasn't, absolute rubbish. Refund request sent.

Staff hate the customer and have fun chatting to each other . Food is hit or miss but when it's done right it's good. Main downer is service other than that everything is above average not by alot . The manager needs to stop hiring females at front to keep chatting to , take it serious you know this by now stop ignoring the customer .

Very nice friendly driver, thank you

They have the quickest service and very friendly staff. 👍

delivery driver was lovely, however I am missing 2 items from my order

Excellent service and tasty food

we had a lovely, very polite delivery driver. food arrived still hot and delicious

Completely the wrong order delivered £35 of nothing I wanted .. so so simple to do but guess absolutely impossible

Not a place to go if you're short on time.

Great food and friendly service

my food came cold and hard was discusting all the gravy was open

I came here 20 mins before closing at 22:40 but staff saying it’s closed don’t know why too poor for not following time…

the chicken was very nice and so was the Fris and also It was my birthday so it was a nice treat 😋 😀

Food was undercooked. Pink chicken burger not ordering from here again.

food never arrived when he said it had been delivered

recieved everything but our dips. I wouldn't normally wright say but it's 7/10 it happens.

£60 parking fine because the food took so long to come out and when it did it was wrong so we were parked for over and hour. edit - Completed ignored the actual issue of my review with your response 45m limit on car parking and screw up the order so it takes longer than that. Good little scam you've got going there I see

I’ve ordered my food the drive didn’t delivered my food yet it’s been and hour now the hotel receptionest said they didn’t receive any food I paid for my food and my food is not here.

great food when they can be bothered to give you everything you paid for unprofessional idiots

The food was cold my chips were compeltely cold had to warm them up myself in my air fryer. I got a text originally saying my food will arrive at 6:55 and as a university student using my just eat voucher to pay for my food I was disappointed.

polite and fast. very good thank you

They give our order to someone else who took it and left with it and after that they made us wait another 30 min for it!They just don't care about customers...

I am a regular customer that keeps coming even if they always make mistakes and missing part of the order but every single time that l come, it is really annoying. when l phoned and l explain to the manager , she gave me a code to make it right but when l come to collect it there is another mistake and l come out with not full order that l expect it and they can not sort it out. Very very disappointed, and l will not come back. I feel they are making money with the missing orders.

good delivery driver. ontime and polite. food warm.

My experience wasn’t good my food hadn’t arrived so I’ve paid money for nothing.

Friendly staff, good KFC as chicken isn't dripping with fat and grease like some others. Still wish they'd give the choice of full sugar drinks.

i even paid a tip there was suposed to be a code so how did the deliver be devlived i would like a refund or resending plz was never devliverd

Nice place, quick service and ev charging available

Ordered at 19:15. Didn’t get my food till 21:10.

That's ok. Maybe not too big, but "in the neighborhood"

courier can on a push bike, so food was freezing

The burgers are quite nice, and the bbq chicken tower is my favourite. The service was fast enough and the store wasn't that busy overall.

Food prepared quickly and was very tasty.

took 115 minutes to be delivered and food wasn't good

Our food came soggy as a gravy pot leaked and made our chips soggy and everything was cold too, most of our gravy pots were empty and our bags came ripped to shreds and our packaging was damaged

the food was over an hour late it was cold and chips missing from order absolutely disgusting service after paying £44 for our delivery, never again!!

It's one of the selected Halal KFC in Sheffield

Never arrived, rude delivery driver

awesome stuff thanks. Quick delivery, food was still piping hot and fresh and tasty. Great value on the 2 wraps and 2 fries for £10 🫡

Anal twister now available at Queen's road KFC. Ordered large fries and got _|_finger fries . Disgrace🤦‍♂️😢

No bad apart from the fact they AGAIN forgot my extra chicken wings 🤯

I got the wrong order and I can’t even let them know because that part of the site is not working

Clean, good parking, it was very empty when we arrived so no queue.

Items missing what a surprise half the meal was missing cost me 25.00 plus extra order 8.00 back is not enough I’m recovering from a major operation so can’t get out your mistake still cost me over 40.00

Good food. Useless with orders make sure to double check you got all your order

my meal was cold. I don't usually order from this KFC and I don't think I will again.

One instruction, no drumstick...and surprise surprise you give me a drumstick... unbelievable

Driver dropped the food. It went everywhere. 25 wasted.

i think you should bring the old recipe back, there is no flavour in this chicken anymore ,plus the can of pop was in my parcel and i had a stone cold brown chips and a warm drink

Hot wings were missing along with 1 strip and chips were stone cold