KFC Sheffield - Queens Road in Sheffield

£60 parking fine because the food took so long to come out and when it did it was wrong so we were parked for over and hour.

They give our order to someone else who took it and left with it and after that they made us wait another 30 min for it!They just don't care about customers...

I am a regular customer that keeps coming even if they always make mistakes and missing part of the order but every single time that l come, it is really annoying. when l phoned and l explain to the manager , she gave me a code to make it right but when l come to collect it there is another mistake and l come out with not full order that l expect it and they can not sort it out. Very very disappointed, and l will not come back. I feel they are making money with the missing orders.

Friendly staff, good KFC as chicken isn't dripping with fat and grease like some others. Still wish they'd give the choice of full sugar drinks.

Nice place, quick service and ev charging available

That's ok. Maybe not too big, but "in the neighborhood"

courier can on a push bike, so food was freezing

The burgers are quite nice, and the bbq chicken tower is my favourite. The service was fast enough and the store wasn't that busy overall.

Food prepared quickly and was very tasty.

took 115 minutes to be delivered and food wasn't good

Our food came soggy as a gravy pot leaked and made our chips soggy and everything was cold too, most of our gravy pots were empty and our bags came ripped to shreds and our packaging was damaged

the food was over an hour late it was cold and chips missing from order absolutely disgusting service after paying £44 for our delivery, never again!!

It's one of the selected Halal KFC in Sheffield

Never arrived, rude delivery driver

awesome stuff thanks. Quick delivery, food was still piping hot and fresh and tasty. Great value on the 2 wraps and 2 fries for £10 🫡

Anal twister now available at Queen's road KFC. Ordered large fries and got _|_finger fries . Disgrace🤦‍♂️😢

No bad apart from the fact they AGAIN forgot my extra chicken wings 🤯

I got the wrong order and I can’t even let them know because that part of the site is not working

Clean, good parking, it was very empty when we arrived so no queue.

Items missing what a surprise half the meal was missing cost me 25.00 plus extra order 8.00 back is not enough I’m recovering from a major operation so can’t get out your mistake still cost me over 40.00

Good food. Useless with orders make sure to double check you got all your order

my meal was cold. I don't usually order from this KFC and I don't think I will again.

One instruction, no drumstick...and surprise surprise you give me a drumstick... unbelievable

Driver dropped the food. It went everywhere. 25 wasted.

i think you should bring the old recipe back, there is no flavour in this chicken anymore ,plus the can of pop was in my parcel and i had a stone cold brown chips and a warm drink

Hot wings were missing along with 1 strip and chips were stone cold

Food portions poor , food warm not fresh cooked very disappointing

Excellent meeting point to relax and eat well and receive good service.

Thank you so much for preparing a perfect order for us.The wings were cooked perfectly!Even the driver was really nice!

Wonderful and simple at the same time. Meals always perfect! Thank you. We will come back again! 😉

Waited over 1 hour for food to arrive and when it did is was freezing cold so a waste of £30

2 items missed from delivery. Refund was barely enough to cover the cost of items missed. Absolutely horrid service regarding this branch. Basic items missed.

Missing multiple items. Ridiculous

Pepsi max missing on deal opened bag in front of driver go show missing it and he wasn't bothered poor customer service

The food was hot n fresh. We used the app as we do often, the wife ordered what she wanted, and I went to collect (she doesn't trust me to not mess it up lol)

Look at the picture, can't complain lol 😆

Thumbs up to the driver 👍.. + food was delicious n hot n on time great all round.. definitely ordering again

Very disappointed, staff is so rude. I came here before closing time as mentioned on website but staff harshly behaved that it’s closed and didn’t allowed us to come inside.

I ordered of Uber eats didn’t receive all my order rang the restaurant couldn’t hear when talking didn’t sort it out now got touch Uber they lot sorting it so I payed for food that I never got and the other food what came was freezing

Driver couldn’t find my address and food was cold!

It's as good as KFC food could be. It's never busy and you get very fast service. Plenty seating available.

Everything was piping hot but Supercharger Dip was missing

food was barely warm. and was quite expensive

ordered a kfc, it says delivered and nobody has been so ive been scammed.. So now it's gunna be a joke of having to get a refund because incompetent people.

Worst customer service ever. The lady in the till shows hell attitude. First learn to behave to customers.

The size of some of the pieces of chicken was a joke, supposed to be pieces of chicken but came the size of a chicken wing. They literally were the same size as a small gravy lid and i was sent 5 of them, they wouldn’t even feed a child. Absolutely appalling quality especially for the price. Never again will i order from KFC and they also forgot to send my bottle of drink.

Lady at the speaker and drive thru was so rude… but the food was yummy so

Reasonable BUT no rice dishes .. so had a burger

Rechanged my opinion after a visit today.. Looked on the board choose two meals and noted the price. Got to the window was charged extra when asked why was told that's the price on the till. When I stated the advertised price is the price I asked for the manager. Who turned up with the most disgusting attitude and looked like she should be wearing gloves. Food hygiene. Won't go back again.

Lovely food only issue was I received beans instead of mash!

Decent generic KFC, decent because whenever I order the 3 piece its leg, wing, breast. Some KFC clones give you whatever they can be bothered, one just gave me 3 drumsticks, rubbish.

Cold can of drink placed directly on top of warm chips leaving them stone cold.

I paid for an order which I never received. It's a shame that the driver took my order and my daughter slept tonight hungry. I hope they'll refund the money back.

I'm missing two portions of fries

Absolutely the worst delivered food I have had. A tiny portion of soggy and STONE COLD fries. Chicken was lukewarm. Shall not be ordering KFC ever again. AVOID AT ALL COSTS. I have a mind to request a refund! Awful meal!

Original chicken pieces were undercooked and pink/red in areas while being slimey, never received the drink with my meal, and the burger fillets were over cooked and practically burnt while being rough and chewy.

Cold and over cooked and I asked for chicken wrap without sauce..it was absolutely smothered in chilli sauce I ended up throwing it away..complete waste of money will never go there again.

Only 3 stars because they had no rice :(

My food was cold when it come and I had to microwave it not happy at all

Half of my order was missing nit checking the oder b4 swaling it I ordered two of the offera as I had four people to feed buyer beware

delivered everything but the fries not going there again payed to much in first place should make sure to put full order in bag not happy

Unreal customer service, he talked to me like a kid in the playground. I ordered a Krushum and actually got half a cup that he had shook up to cover the sides to look full. The BBQ chicken pot was cold. I ordered on the screen as APP was playing up but he would scan the QR code saying "Naa you can't use it now, you've already ordered" He didn't have the words to explain what he meant and pointed to his colleague and went away. It was all awful and I just didn't want to waste anymore of my time.

I didnt get my order becuse he didnt call my and in the app see the order has been deliverd

Food was stone cold when it arrived so inedible

didn't receive the chicken....how can't they forget the chicken it's all they do

bread been toasted to a crisp and fries horrible

Maybe it's time to change your oil before you poison someone? 🤔

Food was delivered by push bike so was awful totally freezing , never again

My order didn’t arrive! And no response from the KFC wasn’t that good

the food was cold the delivery was fast and polite

The rider didn't speak a word of English he went to the wrong address, I had to walk and meet him and got to him just he was about to walk off the food is cold I don't understand why restaurants think it OK to put cold drinks in with hot food also the food was with the delivery driver a long time

Charged my car here, BEWARE!! They will hit you up for a £100 fine!! Absolutely disgusting, contacted their CS and they did Absolutely nothing, no signage on the chargers and one sign enroute to the chargers at the entrance that has tiny writing

staff were rude and disrespectful and put the phone down multiple times.

a piece of mini fillet was missed, but accidents happen especially if they were busy or understaffed

Food was cold and missing most of the items we ordered

Cold, smallest portion of fries I've eve had and they forgot my popcorn chicken. Delivery driver was lovely however, no problems there at all.

Few Bunch of rude staffs ruining the place.

All food is not fresh . It’s like all things are in the racks more than 2 hours . Really bad experience with KFC of queens road service

I ordered 4 box meals and a rice box. A whole box meal was missing. First time we ordered KFC through Just eat in a LONG time due to previous experiences but we thought we would give it a try again in the hopes that things may have changed.............NOPE!!

Ordered Corn on Cob received Beans!

Why does the gravy taste like lemon? 🤔

The food was late and cold sadly. My mini fillet had what looked like a piece of tinsel fried into the coating. I'm not one to leave bad reviews often I'll usually give 5 stars. I get that things can happen but even so I don't think I'd order again.

Delivered hot and fresh, the chicken was absolutely delicious. Quick delivery and very nice. Missing some hot wings though, and they gave us an extra bucket of Original Recipe Chicken, but whatever it was still amazing. 100% would eat again.

I did not get my food at all it was delivered to the street above me the lady from thst House rang me as your fone number is on receipt I could not get out to get it so I hope I get my refund

Been twice in 6 months each time my order had something missing and when you go back to get it sorted they look at you like your a liar, 1 at woodseats is way better

Best i eaten from here in a long time

Tasty hot food, delivered in good time.

I’m not so impressed by the chicken but good value for money

Waiting time was too much and Food was cold when arrived

All the food was squashed and wet due to our pop being placed on top of it no gravy to

Arrived cold. Cold drinks can had been placed in with chicken and fries

Driver knew where I was directing him, no issues, no fuss, no questions asked when I told him to bring it upstairs due to my broken hip!

Food was stone cold when it arrived! Delivery time kept getting moved because there were no drivers. I called the restaurant and 45 minutes after ordering and they said yes it’s ready we have been waiting for a driver. I want a refund for my cold inedible food. This is no fault of the restaurant simply Justeat and the drivers.

Great customer service very friendly

After three drivers who have failed to grasp that I have a broken hip and can't come downstairs, two of which wound up abandoning the job and just hanging up, this driver was a genuine breath of fresh air! No phoning, no issues with directions, just buzzed my flat, came up no questions asked, and was a genuinely nice guy about it all! Give this man a raise!

Well. This is actually one of the better KFC’s I’ve been fortunate enough to sample. Clean car park. Even did a donut in me car before I parked cos the tarmac was all new. Very Clean windows! A young man who served me was really polite and rapid. a young man who was working really hard cleaning the dining area with gloves for the job. All his PPE. and a good smile made me smile to. Had a chat about the new style fries. Seasoned. He was knowledgeable polite and respectful and a handsome chap for front of house. And the chicken was rather banging. That’s my Sheff way of saying the meal was perfect. Only thing I can crab it on is the lighting is massively bright inside. Rather dull outside! Maintenance guy needs a bucket throwing at him and eye test also., Mainly due to the extraction on MAX in the gents! That’s wasting electricity as well as the lighting overly bright. . Obviously the KFC Boss doesn’t care about the effect it has on our planet. Looks like he/she or they.Doesn’t pay electricity bill either. LED Dimmer switches do exist. So do ventilation and extraction controls. You save thousands over 5 years. It’s true! Obviously maintenance man isn’t trained or Dunt care he burning fan motors out regularly I bet! Plus he doesn’t clean the vents. So again. Well done all of the people what make KFC, queens Road a lot better than I was told a while ago. It’s one of the best I’ve found. Well done! Tell maintenance company u wish for A full report on your extraction system. On performance. They will shiz a brick. Cos I’d sack em off for unnecessary waste of energy. I hope they don’t look after all the KFCs cos money could be wasted in every KFC they maintain. While your company informs them. Ask them if your air con units are sanitised based on the set up on the rest. The grill is brown. Change it. They also come in white.! Wear sunglasses if sensitive to bright lights and you will be fine. So all in all. Very good KFC. Far better than Barnsley Road. By miles. I won’t even test the food after seeing state of the windows. Obvs different person from Queens Road. He’s mint. Clean windows is important. Dirty windows means dirty everything in a passing drivers view. Looks like queens road window team gunna land every KFC if they keep up the excellent job.

2 of the chicken pieces were tiny! No leg pieces also sent x2 large gravy x1 small coleslaw instead of x1 large gravy and x1 large coleslaw.

The Chips were way to oily and also the sweetcorn’s seems to have a weird outfit and odds spots on it. I’d like it to be looked into

Second attempt was far better, delivery driver knew exactly where he was going, no questions asked!

Cashier was rushing to take my order got my drink wrong and my popcorn chicken was almost cold and tasted like it’d been sat under the heat lamp for the past few hours this kfc just gets worse and worse