KFC Rhuddlan - Castle View Retail Park in Denbighshire - Phone Number, Reservations, Reviews

1st ever visit to a kfc drive thru. Service was quite slow compared to other frive thrus, food was OK

Went here a couple weeks ago when I was visiting my family here in Rhyl, popped in to grab a quick bite and my the food was lovely, chicken tasted fresh, the gravy was piping hot and truly sublime. Lovely place it looks as clean as you expect a Fast Food restaurant to be, couple of unwiped tables but staff were cleaning as I was leaving. The lovely young gentleman that was serving me helped me use the kiosk as I am starting to really struggle with todays technology lol XD! Overall the experience was delightful would definitely recommend to come here for a nice tasty quick bite. Will be returning next time I visit Sunny Rhyl and see the family. CANNOT WAIT!

The food was very hot and even the fries which are usually Luke warm were hot. Loved the whole experience

Chicken was all bone and chips burned .

So expensive these days for food which is nothing special. Their signature chips are a hit and miss event being not to everyone’s liking, with no options to have them without the special coating. Really busy with queues that seem to take ages to go down.

Visited on 04/08/24 rude staff especially a man named Sean who clearly lacks customer service and people skills by speaking down to people who have a language barrier.

Great food delivered before estimated time and still hot . Overall great service . Delivery driver was very pleasant and polite which is also a bonus

half of the food was cold and missing

Fries were cold. Got beans instead of gravy

Food was hot and delivered on time

Order was correct and food was hot - just what you want from a fast food place!

The food was disgusting - worse ever had. Fillet burger chicken tasted like Birds Eye frozen.

Far too expensive for what you get

I ordered from just eat kfc from just eat payment went through but never received my order called restaurant and had to wait 24 hrs for a email that to date hasn’t arrived on calling the restaurant in Rhuddlan at 16.46 Saturday 6th July again was told to wait for email as they couldn’t do anything I’m a disabled customer and rely on apps like this sometimes I’m really distressed and upset to be fobbed off the restaurant could of at least offered something as I have all the evidence

I paid £25 for the boneless feast, not impressed. I also tried to use my forces discount card which I have used before only to be told that they can't accept it as there is no way of actioning it on the till. It wasn't the young girls fault but it's the companies!

Great communication and well cooked hot food and very friendly delivery service

Awful never got the order at all do not use this company not the 1st time either itshappened

Was told they had no gravy but heard the manager saying they did have... They did however on a positive note swap the fries for mash.....

Food was freezing , driver stopped off at a few other places before delivering my food resulting in it being freezing

Chips were missing. Corn on cob very dry.

The chicken is good and tasty, and you always know what you're getting ... the best fried chicken about. I love it. Drive thru at KFC Rhuddlan, always a little slow with a bit of a wait, but OK. Service inside is not a lot quicker. In need of someone on bin patrol as often bins outside are full and overflowing or all over the pavement and road with the help of the local resident seagulls!There is plentyty of parking on site and next to a large Aldi and Morfa Rhuddlan pub. Update 15/03/24 Visited today service very quick. Staff all very helpful and polite also offering table service. Food hot and fresh. Good visit . Only complaint we sat right near the door and did find it a bit cold.. but that can't be helped with people coming and going. The restaurant was clean and tidy on my visit today. Visited again today 16/06/24 service was quick and efficient, a big improvement on my last visit and food was fresh, hot and tasty. It was busy inside but everywhere was clean and bins empty. A big improvement on my last visit.

Food was luke warm upon arrival. Not the delivery guys fault, just poor food temperature from the restaurant that is only 5 mins away from my address.

Best KFC we have had, freshly cooked food and clean table to sit at.

Terrible food, customer service is shocking. Purchased a 10 piece bucket and all 10 were drumsticks which were all overcooked with the skin hanging off. Will not be wasting my money again at this place.

no apple and blackcurrant fruit shoot, no dips and food was not warm

It's all ok. I've only given 3 stars as the service is SO SLOW. If you are planning a KFC from here, prepare yourself for about a 40-minute wait until you actually have your food. Staff are friendly. But maybe you guys need to start parking orders up and taking the food out to get the que down quicker as some people only order a snack box. And are waiting far too long.

Part of my order was missing - 8 hot wings very disappointed as they are the favourite part

Food arrived late , also food was cold then once the delivery driver arrived he started talking about his car making funny noises , not happy threw food away

Everytime we come here there is always an issue, the tills are down, we have no gravy or no batter? Supposed to be fast food we waited 20 minutes for our food

This is the quickest I have ever had my food delivered to my house. within 16 minutes of ordering it came!! I was so impressed but i thought the food would've been piping hot with it being so early and quick, but it was just warm. Either way 10/10 for how quick it came!!

Always good, best KFC in the area.

Great first experience of ordering

Was cold when it arrived, chicken was dry, forgot items as well. Shambles

My favourite KFC food always top notch ,nice clean eatery with fantastic staff.

on this occasion...it was more drum sticks than the mixture of assorted chicken ....but overall quality of food and delivery was excellent 👌

15 minutes food was stone cold

The chips were still very hard and the wrap was burnt

Quick service and the grub hit the spot!

Unfortunately I paid for something that was missing.

Always something missing from the order, usually chicken

Great customer service, Served food to the table and really delicious chicken and ice cream at KFC taste same like all over the world.

Chicken was dry & they forgot the gravy!

Really tasty and so very well cooked and everything on me plate I loved and would eat as sure as eggs is edds

Didn’t get my order this app is appalling and can’t get in touch with anyone

My ordered supercharger dip (2)did not receive 😒 😑

Great service. Plenty of parking.

Missing the pop corn chicken again and its the only thing that my daughter eats.

had the wrong order delivered with no way or letting anybody know. Not at all happy.

Very good food and great service

didn’t bring my redbull. fuming 😔

no dips with order, but otherwise fantastic

The food was delivered very fast and the driver also polite, but the food, item missing of the order and also the boneless chicken was like eating a bag of salt. Never had this experience with kfc, very disappointed.

Standard KFC. Food was alright. Staff were friendly. Free parking. Has become quite expensive, more so that the other fast food chains.

Great service very quick never had a bad meal

The Restaurant forgot the 2x mashed potato!!

Missing corn on the cobs gravy and popcorn

Used the drive through, quick service and no problems.

food was cold, unedible & disappointing considering I paid over £26

Beautiful and warm has normal thank you very much

Drive through, on my own so atmosphere was depressing 😆

Had KFC last night and was looking forward to it but wow it was shocking. Very slow staff, running out of corn on the cob ( really ), and mediocre chicken. Now I remember why it's been 2 years since I last ordered here. I can't understand how the management can get it so wrong.

I made a mistake and ordered two meals and it was delivered piping hot and I ended up finishing both the meals they were so delicious

This kfc is constantly running out of gravy !! 3 times in 2 wks ?? I’ve also noticed if u go after 10 pm the staff give u dried up chicken and warm fries they don’t seem to care there response is there closing soon seems to be the same guy goatee beard about 28 I think he might be the team leader or manager all the time not on they shut at 11pm ?? No corn no gravy and basically u can order what they ve got left or do without ??

Missing a kids meal, gravy spilt and not very warm

Excellent service from Sean, such a gentleman.

All the tables were dirty. The food was average, nothing like the photos. There's not one word of Welsh in the whole building. KFC is a big enough franchise to make a tiny effort with the Welsh language in Wales.

Very easy to order, delivery was very quick. Food was hot and very tasty.

First time I’ve ordered and was pleasantly impressed Thank you

I ordered the burger plain , it came with sauce , I couldn’t eat it

Spot on. Nicely cooked and NOT greasy as is the usual standard of many KFC's. Very enjoyable, thankyou.

Menu in drive-through needs to be before the order station, so you can choose before you get there... other than that, just like all the rest...

Very nice old fashioned KFC and chips and a pair of hot wings with a can of Tango and I really enjoyed it

I think it was great tbh. Go on just order !!

No dips in bag. Which paid for!

I haven’t gotten my order and it’s showing delivered

Fantastic. I am going to be clucking soon i have eaten so much KFC recently it’s always so good

Horrible meal like it has been fried over and over

very quick ...food was hot ...and the guy was very polite

Got beans instead of gravy but everything else spot on.

There was only 6 mini fillets in the box not 8 and order was late

meat wet.. Box destroyed.. u edible food

Had to wait a long time for food but service and staff were 👍🏻.

Only chicken drumsticks. Sorry, but is this Kentucky Fried Drumsticks? Or KFC?

Last time I order food from kfc rhuddlan, or any kfc. Got a home delivery and not only did they get my order wrong, got corn on the cob instead of gravy, but they charged £2.69 for the smallest portion of chips i've ever seen, got about 10 chips. Tried to call to complain but nobody answered

Some food was no longer crisp but mostly fine.

Missing 2 x large coleslaw sides but otherwise all good.

Time kept changing. Waited over an hour & half. Cold food & even the can of 7up was warm! Driver banged on the door several times even though I was waiting other side as I have a ring doorbell. He just left the food on the wet floor. Never had any issues but food was horrible

Never received our order. waiting for it to be resolved. refund

Really good food and great service and value. Always friendly couriers

Delivery driver had to wait over 40mins at the KFC for the order to be made so they weren't happy either.... cr@p service again from Rhuddlan KFC

Didn’t turn up and no option to tell just eat

Didn't have everything in the bag that I paid for very disappointed and I will want a refund for the items I didn't receive

Dips were missing, only 1 Pepsi max was delivered. Chips portion was very poor only a dozen chips. Gravy was like Jelly.

KFC all satisfactory. Your delivery driver (s) were abusive and phoned me three times. Telling me to come outside which I had to do although recovering from surgery. Very upset and didn't eat food. All reported to KFC Rhuddlan. Absolutely appauling, expect feedback from you.

Food came so quickly, out for delivery in less than ten minutes

missing gravy again, something is ALWAYS forgotten it seems!

food was never delivered, phoned the store and were no help. told me the food had left and was out of their hands. I call BS . absolutely pathetic. £40 down

Great just to have a good old fashioned original loved it

It should be chicken but it's more like sparrow, didn't like it.

Drive through but stay were friendly food not so good