KFC Queensferry - Station Road in Flintshire

This is the worst experience I've ever had in any KFC outlet. The staffs were unprofessional, rude and severely untrained. When I asked for my wife's student discount they firstly said that there none, to which I replied by saying I've actually worked in KFC for a few months and they do provide one for 15 pound order after which they immediately changed their tone and said that there is one. Besides that, we were there 20-25 mins before closing time and they kept trying to drive us away by saying there is nothing available. Horrible horrible staff. Would not recommend.

Good deals if you use your app.

Far from disabled friendly with a large step to get in! Staff were efficient but lacked the customer service oriented behaviour. This store lacks sufficient parking for anyone wanting to go inside. But the redeeming quality was the food was perfectly cooked!

My fries were missing, which basically is 1/4 of my order. I’m not sure why I’m surprised, this place has been utterly pathetic for ~25y that I can remember, at least they’re consistent I suppose.

I’ve ordered from this KFC several times and meals and quality of the food has been good. Meal just ordered however was disappointing. I paid over £17 for my meal and chicken pieces were tiny and overcooked, I left most of this meal.

There was not a lot of rice. Had these in the past love them but this portion was 1/3 less with what I normally get at any other KFC.

Missing popcorns chicken from box meal and extra chicken piece , rest of the order sweet just a joke you don’t get what you paid for

Delivered on time and more importantly food was hot

no food delivered manager couldn't give a monkeys never again

Driver went to the wrong street with a completely different name so I had to go find them and when I eventually found them they said it was my fault that they got lost even with a map showing where I live.

The staff are so slow. We waited 20 minutes for a preorder! The order was ready on the board for 15 mins and we had to keep telling them. The order was then wrong & cold. Most of the delays were caused by staff dealing with other complaints because their orders were also wrong or cold! Avoid So much for Fast Food

Disgusting! Half the food missing. Called restaurant to resolve the matter and the manager didn’t give a toss! Full refund requested from JE. How hard is it to read an order?! Absolutely abysmal service.

I never received my gravy and this let the meal down

no fries in order and paid for them aswell

Food was hot and very tasty, delivered early by a friendly guy

The order was poorly packaged, and the original recipe chicken was not cooked enough.

kept changing delivery times very disappointing

Same old chicken nothing special

chicken pieces was tinny tried to share between 4 people.apart from that all happy

KFC Queensferry, located at 2 Station Road, Deeside, is a popular spot for fried chicken lovers. Known for its signature “Finger Lickin’ Good” chicken, this branch offers a variety of meals, including burgers, wings, and vegan options1. Despite some reports of long wait times and occasional service issues, many customers appreciate the friendly staff and the consistent quality of the food1. Whether you’re dining in or taking away, KFC Queensferry aims to satisfy your cravings with its delicious offerings. It’s a convenient choice for a quick, tasty meal in the area.

Missing the burger from our kids meal, and the lid wasnt on the beans firmly so the sauce was drying up.

got all the food I ordered for me kids and was missing one fruit shoot

i did not get my chips with my order

Took 30mins to get the food the chicken is very grease but the kids love it

Not delivered I never recieved this order

Order yesterday evening -Party bucket 14 peace , didint receive full order : chicken popcorn was missing, I swap side for rice but apparently was not even 1/4 box filled , one peace of fillet also was missing !! Was to tired to back to shop to put complain there

took 1 and a half hours and dissatisfied as the can was warm and put in with the food

don’t usually complain but food was cold and was missing my beans and chicken bites

The slowest kfc I have ever visited im sure they wait for the chickens to reach maturity and then cook them!! 30 mins wait ps it was not busy!!!

un cooked food and got my order wrong

I had to pay twice the first order did not turn up and the second order was cold

I’ve been waiting over an hour for my food I want a refund

Items missing and corn on cob was horrible

Received the wrong order! Received 3 chicken goujons instead of zinger burger - chicken leg instead of mini fillet - no extra gravy - no garlic dip - Tango drink instead of Pepsi - shocking!

Got the bonless dipping bucket, order was missing all 4 portions of chips. We're home now so not going back out to get them. Chicken was also really dry, like it had been sat around for ages. Disappointing for £30!

no mayo or any other sauce on 2 Fillet Burgers & 2 Small Popcorn please kfc sent item with mayo but we requested to remove mayo

order arrived cold with a warm can of Pepsi poorly packaged delivery was close to description

Only got half of our meal. When when phoned said can’t do nothing about it.

fillet burger wasn't plain but it wasn't the delivery drivers fault

Very dry chicken Cold Awful. Will not be ordering again

2 items missing off ordered (chips and corn on the cob). The chips that did arrive were cold too.

food was freezing and burger was a mess

no gravy with the meal. but did get a bottle of Pepsi which I didn't order. so if anybody is missing a bottle of Pepsi. unlucky

Food arrived quickly and hot however no corn on cob or popcorn chicken , from box meal and no mini burger joke

chicken was awful! luke warmness was like it had been made hours ago...Rock hard and impossible to eat

Food was awful but not the drivers fault

Only had 1 tub of gravy with the order when there should be 2.

The food was cold and it took 15 minutes for the food to come out but the staff did apologise and it was abit busy

It was a real shame that order was on time and food hot pity that they forgot the drink that went with the meal

I was waiting for my food nearly over an hour due to not having a driver earlier

four piece meal four drumsticks.

i did not receive my hot wings with my order

family feast meal was missing items

Food cold went in bin contacted yourselves and was offered less than half of the money as a credit I won’t be ordering food again

Not only do KFC get your order correct, sometimes you get extra. Loved the meal today, cheers. Ps, cheers for the popcorn chicken

not delivered ,want a refund please

Bad management, staff don’t seem to care, food was good but bad service in general and non existing housekeeping. Rubbish everywhere with dirty tables, no air conditioning in hot weather…

Large beans was 99 percent tomato sauce and about 10beans in whole tub. Chicken fillets were rubbery.

I got a totally wrong order . I got nothing from what I ordered.

literally half my order missing

No corn on the cob in my order

no food delivered at all ,once again poor delivery service , I want a refund,I've ordered else where who knows what they are doing

We didn’t receive the popcorn chicken

Food awful cold over cooked chips burnt chicken really not acceptable not your fault

the chips were cold and of poor quality, we'll not be ordering again from there x

Whoever made the wrap needs more training or to slow down.

food missing?! where is the £9.48 meal I paid for?

Missing food again!!! Missing popcorn chicken, chips and chicken, only used again because thought things might have changed...clearly they haven't. I have a poor opinion of just eat buy continuing to use these

Jack at the Deeside branch is a top man, very helpful.

really pleased with order came hot and freshly cooked thank you

Delivery time great. Unfortunately not everything ordered was delivered

two large gravy missing best part of the meal to us. chicken a bit dry without it xx

courier polite and on time thankyou

Delivery was fine….. unfortunately food was cold…. Partly recovered by reheating in microwave…. Due to coldness of food…. Impact to overall score…but realistically.. impact was greater… so am now reluctant on effectiveness of overall scoring…. Scores overall should be lower… and now doubt reordering kfc in the future .. sorry wording is too nice to reflect actual feeling moving forward

order was wrong, missing items. cold. everything that could be wrong, was wrong

Driver didn’t update location so I didn’t know when they had left or was near

I specifically asked for no mayo and lettuce on the chicken fillet and if came covered in mayo so went in the bin also no drink in the box and short 1 fries - I rang kfc queensferry and they said it was nothing to do with them and that you do the refund - please confirm what action I take

FOOD NEVER DELIVERED BUT BEEN CHARGE FOR IT DISCUSTING SITE !!!!!! NEVER ORDER AGAIN

Everything was fine. But they forgot my cookie

Restaurant forgot to put dips in :(

Not got all the food on the order??? Missing the Kansas dipping bites????

It was so greasey. So cold. So chewy. It was horrible.

my food hasn't been delivered, very unhappy

Went to restaurant at 21:30 and they were already closed and cashed up, all mopped up.

will not rate it as never received it at all I lost money and never got any food very unhappy

I paid for beans and they sent gravy 🙄

Great food lovely delivery driver ! For once no complaints Thankyou

I ordered a mighty for one bucket and I received no fries

Missing fries and drink from the “meal” - not much of a meal that is it? Not the first time this has happened either. Applied for refund but I never got anything from the last time this happened so I’m expecting to be compensated this time.

Stone cold, had to put it all in the air fryer, the warmest item was the Pepsi max! Was being prepared at 6pm… delivered at 6:10pm! Driver must of had it on his roof

Won't be going again ,last 3 time our food has been cold, over cooked very dark in colour. very dry ,service very slow even when the shop was dead . We use to love KFC but no more it's disgusting .

Food got delivered to someone else's address never recieved order. Claimed a refund

the delivery driver was very polite and double checked I had everything would order again

Bad just bad. Firstly we went in for tables with no chairs. Then we wait 25-30 just for our food to get taken by a group of people and the staff couldn't care less nothing said .Then we get another order and only get one drink after ordering two took 5 mins to get a drink .

We did not receive all our item's we are missing 2 burgers and 2 chips not paying an extra 10 pound odd for nothing. Joke

food was nice but didn't get pop we paid for

ENTIRE MEAL MISSING AND CHARGED ITS A JOKE

Took 20 minutes to be delivered, order was great value and food was hot!

Food was hot and tasty and delivered early

nevwr got the food, on the app says its delivered but i never got it. money taken no food so how we will proceed?