KFC Porth - Cymer Road in Rhondda Cynon Taf

Didn’t get the popcorn chicken :(

lovely delivery man , very polite , pleasure to meet him

Popcorn chicken left out of order

food was cold. they forgot to put gravey in my order. not happy.

first time in long time had all my order nice fresh and hot plus got all my dips and drink Thanks KFC 🍗

Delivery time changed 3 times. The top of the burger bun was missing! Half a burger!!!

Twister wrap consited of over cooked fillet lots of sweet chili sauce but no pickled slaw. Small portion of fries.

Very nice KFC. Nice, clean and friendly. I would definitely recommend eating here. Thanks for my beautiful food

Order arrived on time. Only problem was that two items were missing from order. This seems to be a regular occurrence. It has happened to me twice before from the same outlet. The management her need to get to grips with their staff.

Shocking Porth KFC is the worst about can’t even remember to put dips in the bag, pathetic mess of a place

Staff standing around when rubbish under tables and tables not wiped down, wasn't busy. Order screens visibly dirty and bins over flowing in carpark

I got the wrong order & I'm still waiting for a refund. terrible.

absolutely disgusting, chicken is rock hard and freezing. me and my girlfriend found to long strands of white hair and had a chicken salad with only lettuce in side. if you want to live don’t go to porth kfc

Food was look warm, wrong sides provided again, don’t like beans, delivery was longer than originally anticipated, although I was updated, I probably wouldn’t of ordered if I’d known

i haven’t even got the food mate?

One of the two chicken breast pieces in my Double Down was like rubber so that one went in the bin. Chips just open/loose in the delivery bag. It’s usually alright enough in this KFC, but not good enough tonight.

Car park filthy litter all over bins overflowing. The bin area gates open bins all overflowing. Did go in to use toilet it absolutely stinks open drain not good inside a restaurant . Staff need to smile all looked like they want to be somewhere else. I think the place needs a good litter pick in car park and a tidy up of bin area . Think i will have to go somewhere else worse KFC I have been to shame really as this is local for me . Paul Davies . Rhondda

The burgers were really good, but what are the chips? They’re vile. Haven’t had a kfc for the longest time and won’t be rushing back based on the chips, what happened to the plain ones which were unbeatable.

My delivery never arrived after waiting over an hour

just ordered my food it just come no hot wings no gravy

lovely warm fresh food and fab courier friendly delivered on time even with terrible torrential rain, fab service

didn't get my drink that I paid for with my delivery

Food was ok, me and my partner ordered a krushems each. Eventually we got it after staff walking past seeing I was right by the till ready to pay ignoring me until I said excuse me. Gave me a stinking look as I said it. Once we recieved the drinks, we tried them like water no chocolate at all. Woman at the till would not do a refund or make a new one so my partner binned it and the staff were looking and laughing with eachother. Disgusting service here never will come back again! Save yourselves money and stress and do not come here

Terrible. Cold food constantly changing wait time and refused to pick up the phone.

has not arrived still at the shop and been waiting 2.5 hours not happy at all

most of the items were missing,, food bags were all open, driver could have done anything to food..kfc bucket was open, again driver could have done anything to food... will not order again.

Food was okay, chips were lukewarm, wrong sides provided

food was okay but didnt have my 1.5 bottle of tango

Food great staff just rude not one please or thank you even when I asked “ do you not say please and thank you you in porth? “ I was told NO

Missing chips missing big bottle of Pepsi missing mini fillet missing supercharger dip. WTH?

Food didn’t arrive been waiting for hours still hasn’t come can I js have a refund

Went to KFC today to have dinner the food was ok.My sister had a Lipton peach ice tea but upon her drinking half of it she opened it up a discovered a fly.

Waited 25 minutes to be served and I was the only customer at the counter. The staff were prioritising the drive through and deliveries over me and walked past me multiple times without saying a word. The toilet was awful. It stank of sewage and the floor was soaking wet al9ng with having no toilet paper. I've stopped by this kfc a good few times and the toilets have remained in the same condition.

The food took around 1.5 hours to arrive, and the chicken wings were missed out of the order

Zinger burger - tiniest chicken fillet, hardly any sauce and about 6 shreds of lettuce - really poor!

We ordered garlic mayo and there was none in it

missing 14 pc chicken from the party bucket

wraps were lovely chicken was great an beans are tiptop as per✨

30min wait to get through the drive through isn't good enough. 30mins stuck in the queue of 4/5 cars. Why it's taken over 30mins to serve 4 people ill never know.

It was over an hour late it was cold and 2 items were missing

Ordered a boneless banquet a hour ago still has not came but the food is always lovely

Cold food, no chips with the boneless banquet.

delivery driver hasn’t shown up with food once again

chips are very small not worth having should at least give a normal portion

Cookies and drink missing. Wouldn’t mind if it could be rectified but you can’t even get through to the store.

ITEMS ORDERED NOT AVAILABLE - REPLACED WITH ITEMS I DONT EVEN LIKE… NO CONTACT TO ASK ABOUT ALTERNATIVES. What should have been simple just leaves you in a bad mood - spent £45 on a meal I now regret…

Food was cold and an hour late

The food was and I checked it in the bin this is the second time this has happened and they won’t be using it again

The only down fall on tonight’s order everything was cold to the point I had to reheat for my children. Never had an issue with the heat of the food in thae past.

Delivered quickly but fries were freezing

Delivery time kept going up. But food arrived hot when it was delivered

No chips, tamping! Ruined the meal

food was so cold don't think I would order again

food has not arrived - yet it is saying delivered. the delivery driver even messaged to say he was outside and I replied saying he was at the wrong place!!

Great delivery service. Food still hot when it arrived.

iteams missing no answer when phoned

I waited nearly 3 hours for my order when it arrived the driver went to wrong address all my food was cold this is a very bad experience with just eat today

didn't receive half my order I have rote two yous

Service very slow not enough staff and the staff that are there are more interested in delivery's than the customer in the shop, very poor won't be coming back

Nice KFC. Can get busy at the drive through though Updates look good and they have ordering screens now

Have ordered lots of times from here with no issues but today the food was cold and there was a cobweb on the bbq chicken wrap as well as a piece of plastic inside. Will not be ordering from here again in future.

really quick delivery, food hot. amazing

I’m extremely unhappy with the delivery service very rude young boy and man. Shouting at me to hurry up to give them the code knocked my door really loud we thought someone kicked our door .

My order never arrived waited 2hours

£30! And they forget the gravy and say nothing they can do about it !!

they have got the wrong post code phone a lot off time to give wright post code no answer I got no food i want my order tonight

Sent us the wrong food and refused to send the right order. Told we could pick up the chicken that was missing, but delivery fee has already been paid. If you get an order wrong, you should correct it.

Didn’t receive my bottle of pop

i was handed someone else’s order after giving my deliverer the code to confirm the order. i have always had many little hiccups but having someone else’s order handed to me is beyond unbelievable.

Neighbour had to message me to tell me my food was out side. The driver had been there for 10 mins and didn’t call me. App did not tell me they was out side. My food is cold

Love a KFC, had the gravy box meal ....... Awesome.

Food is freezing stone cold chips and chicken

Food was freezing, took 2 hours to be delivered. The delivery drivers were so rude. Probably never order kfc on here again

ordered it around 2:30 and it came at like 5

Never delivered the item and it’s shows it’s been delivered.No response from the customer service

lovely, well packed and delivered with no issues

always polite and helpful thank you

no drink paid for it bur yet again no worries will not be ordering for you thanks

It’s nice but forgot my bottle of tango that I payed 3.49 for

excellent!! nothing was missing , food was nice and hot 🔥 food was fresh and delicious. thank you all 👍

Food was cold yet over cooked and did not taste how it normally tastes.

Spent £27.00 tonight on a variety bucket and a add on of 4 mini fillets, what a waste of money, in the bucket was 7 drummers and 3 other chicken, no breast of chicken at all variety bucket I may aswell bought a bucket of drummers, the mini fillets was so thin and one peice had no chicken in it at all, it was just the coating what they put over the chicken. The gravy was really thin and the chips were cold. The only thing that was ok was the corn on a cob and the bottle of Pepsi. What a waste of £27.00. Really not happy with the food here, it has gone awful.

KFC wad probably quick to prepare, the driver decided to take me food on a trek to do other deliveries bringing me my food cold. If I want to use my microwave, I wouldn't have ordered.

Everything else ok 👍 The toilet is appalling, with a foul stench coming from what appears to be an 'open drain' black water service waste pipe in the middle of the floor, it does have a properly fitted cover plate, but it is not a sealed type so all foul smells come back into toilet area.. also maybe adding to it, the flush mechanism on the toilet was intermittent and maybe there's a possible leak adding to the smell on the waste pan connector, who knows but something is definitely not right with these public hygiene services at this establishment in Porth Rhondda.. In fact it put me off eating my food there & ordering from there in the future.. If there was a Rating facility for Cleanliness & Hygiene on here also, i'd give it '0' for the toilets..

Chips were burned meal was cold chiken very hard

Ordered through the app which is meant to be “quicker”. Waited 25 minutes after being told to park up to wait for my food. After noticing 4-5 people outside having a smoke/vape at the same time, I went in, spoke to a young girl, (which didn’t seem bothered at all and didn't apologise once) she only then decided to start prepping my order. Need better staffing and work on being quick and efficient. Also, need to stop your colleagues from smoking/vaping outside the entrance of the door (especially when customers are waiting for their food), surely there can’t be 4-5 people on break at the same time.

Food was cold wings were burnt absolutely foul

great friendly driver , thank you

All good, very nice food was fresh and hot!

Food took over an hour and was cold when it arrived

Forgot a tip give the guy a raise

Ordered a KFC bucket, but the hot wings and coleslaw were missing. Called the restaurant, and they told me to come pick it up—defeating the purpose of ordering delivery in the first place. Very disappointing service.

Absolutely disgusting! Had a late night “treat” only to find a hair in my chips and in my boneless trilogy burger a bone. Won’t be ordering from this place again. 25 pound wasted.

The delivery drivers keep not finding our address. We are not always appropriately addressed and we’ve had to walk to the end of our street three times now to show the delivery driver where we live. This is unacceptable

Wrong items sent what did come my son has allergic reactions and couldn’t eat

Absolut joke of a place constantly missing something out can’t read a order tidy ring up can’t send up what they missing out of the order so got to order more food for the kids

had a few issues with missing or wrong items in recent orders but this time order was right, fresh and lovely

we ordered the dipping boneless bucket and shockingly we never received any dips!!

KFC porth used to be the worst one I have ever been too , but I have had 2 deliveries lately and wow what a change , food was hot , crispy and absolute stunning , something had changed and for the good 👍 will return

food was cold & missing items in the burgers & the chicken was hard will not order here again