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3.4

Based on 766 opinions finded in 1 websites

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Nº 484 in 612 in Rhondda Cynon Taf

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteGoogle7663.4

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Food was hot and service was great. New flavour chips are nice and taste a lot better quality food than McDonald's.

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Gavin Williams . 2024-10-26

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I ordered a 4 piece chicken meal and popcorn chicken. The popcorn chicken did not arrive. However, the chicken that did arrive tasted pretty fresh.

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K Mog . 2024-09-30

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Rip off prices. Will never buy a KFC again. Nothing against the staff, they were great 👍🏻

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Eddie Payne . 2024-09-27

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The chicken size(2 thighs) has gotten smaller, not like the older days, mega pieces, it was just me in the restaurant, don't think it was money's worth, disappointed

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Inderjit singh . 2024-09-25

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Normal KFC service pretty good and quick

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Karl Hocking . 2024-09-16

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Worst kfc food I have had. Zinger burger with burnt chicken and the filet only filled part of the bun. I had to eat a 3rd of the bun with nothing in side. Chips are a joke. I will stay away from kfc from now on. The staff were very polite and professional but you can see the cost savings have ruined the food.

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H.M.E.Y . 2024-09-16

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Guys be warned check your food before leaving, I ordered a 10 piece bargain bucket 21.08.2024 and received 10 tiny chicken wings as part of my 10 pieces of original chicken WOW!!! I purchased the fiery chicken burgers and Strips from home bargains and I’m hooked 15 minutes in the air fryer and beats any KFC for half the price.

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g barber . 2024-08-24

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KFC always tasty staff friendly

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Rebecca Shrubb . 2024-08-21

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Food was cold over cooked gravy was like jelly beans tasted like vinegar absolute waste of money

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Melissa Griffiths . 2024-08-05

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Freshly cooked food through the drive through.

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Rachel Swales . 2024-07-12

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My last KFC experience in Merthyr almost put me off ever going to one again. Go to Aberdare instead, it's not much further. KFC Aberdare was a whole different experience! Clean inside and out, friendly and helpful staff, and the food that we ordered was available, correct, hot and tasty. Would definitely visit this one again.

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J Holmes . 2024-07-06

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Always nice clean. Staff are friendly and happy. Food was fast.

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Lisa Kendry . 2024-06-07

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Always a nice place to visit, nice food, friendly helpful staff. Clean facilities, Fast service. A nice atmosphere, quite enjoyable. The though the prices have gone up considerably.

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Mark Ellis . 2024-05-15

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Staff here are amazing! Food is always hot and fresh they will even give you what you want as in swap pieces of on the bone chicken for the ones you want.

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Claire Parkin . 2024-05-13

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Always a fantastic meal here. Quick service and polite staff.

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Kyle Jenkins . 2024-03-25

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Always seems quiet whenever I go here. Although the service and food are good. However, I nearly always go for a Twister it's just a big shame they no longer do 'Twister of the Day'.

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Huw Richards . 2024-02-10

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Often seems to be some sort of problem like out of something or card machine not working but ok.

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Stephen Hunnisett . 2024-01-28

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Lovely service, only problem was the BBQ Kansas bites were swimming in the sauce. It was too overwhelming to eat.

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Ashley Osborne . 2024-01-20

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We ordered on Just Eat, after 2 hours of non delivery following technical glitch, we arranged to collect. The staff were very helpful and the food was hot and freshly prepared, and if usual good KFC standard

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Michele Hitchings . 2023-12-18

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Placed a quite large order including a party bucket and several box meals and was still hot when I got home. In fact there was too much for 4 of us. The sides were hot and the chips still warm too. The staff were really friendly and very helpful when a side we requested want available.

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Sean Reddy . 2023-12-10

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Could be so much better, the staff did not seem happy, then got the order wrong. When I said no legs please and when I got my meals that's what I got legs??? They didn't seem to understand so I took it anyway, consumed what I could bined the rest.

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Mansel Phillips . 2023-12-02

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How the hell does this place get 4 1/2 stars. When I had an order for delivery, family meal, everything was stone cold.

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Andrew Millard . 2023-11-29

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It's fast food and it was fast so top marks to KFC Aberdare. The restaurant was clean and had plenty of seating and parking. The drive through is quick but it's also quick if you walk in. There was nobody else in front of us so we were served straight away and the food was really hot and fresh out of the oil.

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Gareth Davies . 2023-11-28

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Probably the quietest restaurant I have been in, although the drive through and ordered were very busy. Fresh hot chicken and fries. Very satisfied with this shop.

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Robert John . 2023-11-28

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My dad and my brother ordered food for my family and when my dad and brother came home KFC forgot to pack my food and they paid for my food and didn't get it, next time when my parents get paid I am asking them to get me a tesco meal deal and a big bottle of coca cola instead of wasting £7 odd on a boneless banquet that they didn't bother preparing when my parents paid for it so I would like KFC to take this into consideration please double check before serving the customers. Thank you.

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Sully Morgan . 2023-11-25

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Very nice, quick response and very polite staff

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Trina Langdon . 2023-11-08

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It's KFC 🍗 I don't need to say anymore lol

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Andrew Gore . 2023-10-28

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Food came, service was good and delivery man was polite, however the food was all mixed up order was wrong, and should of supposedly come with a chicken fillet but came with a massive bone in it, if this was a child eating this would of been a risk to them, we had two gravy’s and they were different colours and the time labels had been peeled off! Not happy with the food but service was great!

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Madison Lloyd xx . 2023-08-31

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It's KFC. Drove in, ordered food, paid, drove out, result.

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Mike Phillips . 2023-07-16

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It seems quite run down ( drive thru) and we had a 20 min wait.

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D.j. G Hopkins . 2023-06-17

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Came to this store today as the kids were hungry, I’ve got to say the disabled parking was brilliant and the staff were kind enough to move chairs for my youngest daughter to sit at the table in the wheelchair. The food was excellent aswell. We tired the vegan burger and that was stunning. Highly recommend this KFC store to anyone looking to grab some lunch with their family.

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Rhys Mason . 2023-05-26

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Could not complain about anything here,so so much better than in kent.

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Derek Foreman . 2023-05-23

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last 2 times my food has been freezing cold

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Ella Rood . 2023-05-21

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Polite staff. Decent food and fairly fast service. Clean and tidy seating area

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Mark Davies . 2023-05-13

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Best restaurant in Aberdare way better than McDonald’s!

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Callum Caddis . 2023-05-06

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Fast service, cold food. Wasn't great, wouldn't return. Food tasted like it had been sitting for a few hours!

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Jake Scanes . 2023-05-02

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Very nice staff really friendly

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Sandy Sparling . 2023-05-02

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Nicest KFC had a in a long time

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Gavin Morgan . 2023-04-18

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Turned up and told they don't have chicken on the bone. Considering that's the only thing they need to get right we just left.

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Harrison Ford . 2023-04-07

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Dirty is putting it lightly. Restaurant and toilets are the worst of used in any KFC. Do they also count the chips! Needless to say, I won't be taking my family back.

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Mike M . 2023-04-01

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Fast, clean and good experience overall.

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Kaden . 2023-03-18

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Lovely staff on the whole but some of the men that work here are so rude. Spoils the experience.

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Anne . 2023-03-08

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This place has gone to the dogs! On two occasions the coating is different, poor quality and not crispy! Also, the chicken in tasteless and stringy! Putting their reputation on the line. Get back to the old recreipe NOW!

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Geoff Newman . 2023-03-02

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Being there regularly and half of the order end up with issues. Either missing or incorrect items, wrong amount etc

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Maksymilian Kasprzyk . 2023-02-25

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Only popped in for a rice box but out of stock. Nice speedy service

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Dawnnie100 . 2023-02-23

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This place would be great if every time you order, you get everything you ordered instead of having items missing, I'm fed up of missing chips missing rice and coleslaw I could go on but you get the picture.

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Terasa Dower . 2022-12-22

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Great food, Friendly staff, recommended to visit

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Jaydn Roberts . 2022-12-18

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probably the worst experience ever, every time i order from here it takes an hour minimum, but this time it took 5 hours and i still didn’t get the food! customer service was terrible as they never picked up the phone and never sorted it, all they told me to do was wait, i waited 4-5 hours ffs just for a small order

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C . 2022-12-18

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Service could be better and they don't always get it right. KFC always goes down a treat with the family.

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Marc Watts . 2022-11-29

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Stood in there for ages before I was acknowledged. Tiny portions even though ordered large. Dry chicken. Rude staff !

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Ceri Williams . 2022-11-18

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Ordered a variety meal. 10 minute wait because they had no chicken on the bone cooked. Fast food ??

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Mary Owen . 2022-11-18

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I love KFC chicken. I never came across through such rude staff anywhere, especially the evening shift manager. She was very rude and shouts at me(customer) out of her staff mistake. Such a horrible service.

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Chaitanya Chaithu . 2022-11-07

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No serviettes no salt and had to wait in carpark while they done my order and l was the only one there...

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Keith Milligan . 2022-11-06

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Seem to concentrate on drive thru...stood at counter 10 mins b4 anybody took my order

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Anthony Noyes . 2022-11-01

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Never the right cups for crushems.. never lids, last time I had the tower and the chicken was cold and the hash brown seemed like the oil needed changing.. not nice at all, most times I've visited

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Claire Arnold . 2022-10-11

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Food not nice and way to much sait in there food won't make it a regular thing

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debby brace . 2022-10-09

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Always quick service, good pricing great food, plenty of parking outside KFC itself but also tonnes of parking in adjacent carparks

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Lucy Turner . 2022-09-20

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The staff were most helpful indeed.This ls l feel important.The food was good 👍 and filling.

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Maggie Truelove . 2022-09-16

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Food is good but takes forever to get through drive through

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David Jones . 2022-09-14

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Not always the best, today the food was way below the safe temperature for the standard of Food Hygeine.

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David Evans . 2022-08-29

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Don’t know what’s happened but it’s so much cleaner and the food is great again after so many years

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Tim H . 2022-08-07

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Very very miserable staff and our order was completely wrong

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ScooterZone 2019 . 2022-07-23

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Got served quickly and with a smile.

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Menna Jones . 2022-07-22

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Poor service, orders are often incomplete.

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Rhiannon Lewis . 2022-07-19

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For the price you charge to get flat pop 8 cold chips in your box your staff arguing with customers and leaving kitchen unattended while theres customers waiting at the window and then to be told you cant add to your order whilst at the window absolute shambles of a place everytime we go there but tonight beats it i wont be coming back to this dive again if i could give no stars i would

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Annamarie Davies . 2022-07-15

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Food is not fresh and very bard service

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Mehmet Arslan . 2022-07-13

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I will not go back third time with missing items. They all seem untrained and the manger is quite frankly useless

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Richard Mcgill . 2022-07-08

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The chicken was dry the gravy u could cut with a knife and maybe the girl serving could say please and thank u

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Kevyn Howells . 2022-07-06

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Good service but chicken over cooked and the chips were cold.

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Mark Williams . 2022-07-01

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8 out of 10 times, order is not correct, always something missing. Very small portions compared to other stores.

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Tania Clee . 2022-06-05

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chicken average and expensive chips rubbish no taste 6 chicken 4 chipsv very overpriced

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Margo Mcstay . 2022-05-24

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Waited 15 mins for food, chips cold and stale, lukewarm hot wings and not so hot "freshly cooked" chicken... not impressed won't be going here again

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Louise Fanthorpe . 2022-05-23

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Rudely spoken to by the blonde girl at the window when I forgot to order a drink, apparently you cant order extras at the payment window 🤣 since when? Then equally rudely thrusted food into my hands and slammed the window without a word. If you want chicken with a side of abuse then go here 🤣

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Mrs Jones . 2022-05-09

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Always get the order wrong been multiple times.

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Marc . 2022-05-02

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Ordered two buckets of 12 boneless strips & the whole lot was squashed into one bucket. Made them very soggy ☹️

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Jacqueline Davies . 2022-05-01

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No sign indicating where to order , just a filthy red pillar which looks more like a bin because of the state of it. So I drove straight up to the window and was told I couldn't be served there and to go back to the pillar thing only to be served by the same person! When I drove to the window there wasn't a please or thanks from the member of staff , just the amount and then food handed to me without a word! Not the best , sort it out management....

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Marcus Avoth . 2022-04-08

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Poor service and didn't get everything I payed for with my order.

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laura lippy . 2022-03-22

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Straws for the Krushems are too big

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Demmi Smith . 2022-03-19

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I ordered 2 meals from this restaurant for a 6.45 delivery and by 8.30 it hadn’t arrived. I phoned the restaurant at 7.15 and again at 7.30 when I spoke to a manager who told me that because the meals had left the restaurant it ceased to be their responsibility. She also told me that they have no way to contact the delivery driver as they don’t know who it was. I find this difficult to believe. I’ve contacted just eat who were most helpful, even if they couldn’t get my meals delivered. This is the first time we’ve used KFC Aberdare and will be most definitely the last. The next step I’ll be doing is contacting KFC head office. Be warned other buyers .

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Anthony Nix . 2022-03-11

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Hit and miss but cheap and cheerful

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JEFF JONES . 2022-03-05

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Hands down the worst KFC about. Me and partner don't go here any more, only get a wrap for my boy as its so close,,even the wraps he says are much better at other KFC, line they can be bothered. Recently ate here again after a year and if anything got worse, chips like cardboard, dry greasy chicken, work thay out. Feel sick after it. Any positive reviews on here have to be fake. Staff need custimer service training. After ordering a Box meal , asked can I order 4x mini fillets £3, said its £5.49 as should have orderdd it on same transaction, food had gone come out yet. Swear will never eat here again.

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Christopher Northam . 2022-02-20

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On this occasion the food was the best ever. Everything was piping hot.

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Mike Ruck . 2022-02-07

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Found hair in my daughters burger went in and said they changed it with out any problems but the thought of hair in it has put us off using this one again

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Michelle Whitney . 2022-01-31

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Absolutely ridiculous no hot drinks!! Hasn't been for weeks now, come on kfc, people will be going to macdonalds instead, loosing valuable customers

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Lisa Broome . 2022-01-24

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Best kfc weve had food from dont go any other kfc if we can help it

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Dave Jenkins . 2022-01-16

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I've never had a bad meal from this gaffe. It's always been on point. The chicken tastes like its from the heavens above. The chips.... I mean.... yeah.. the chips are bland unless you got some gravy. Which reminds me... The only critism I have got is the fact that the gravy is sometimes 'runny' now I'm an abercwmboi boi who loves his gravy thick. I want that gravy like paste. The same sort of consistency I plaster my walls in. When I do notice it 'runny' I get sad. A feeling of great sadness overwhelms me that can't quite complain if I'm honest. The staff here are lovely though.

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Christopher Chan . 2022-01-16

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Waited 40 mins for food after being served at drive through just to get home and find somethings missing 😤😤

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marc rees . 2021-12-05

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Ordered 1 salad and 1 rice box , they gave me 2 salads !! They always mix up your order , it's happened 3 times to me 🤧

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Alan Jones . 2021-12-02

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Lovely food today forgot the dip to the box meal though

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Robert H . 2021-11-04

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Best KFC I've had for years! Tasty and hot

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Karen Warren . 2021-10-30

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Terrible preperation , food half cold and was mediocre at best.

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Jack Edwards . 2021-10-08

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Quick service and normally nice food

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Denzil Every . 2021-09-29

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Great service from friendly staff

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Andrew Williams . 2021-09-02

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3rd order received within 6 weeks with missing items, very disappointed again

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Tracy Miles . 2021-08-28

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Nearly everytime we go the order is wrong. Today our kids had 2 hot wings in their snack box instead of a mini fillet

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holly evans . 2021-08-25

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Absolutely hanging from here the chips where buzzing put me right off chicken tasted horrible never ever gonna order from here again

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Mark Bridgeman . 2021-08-18

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Quick service. Staff with a smile.

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simon davies . 2021-08-15

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What I wanted was out of stock. Ok if you can get what you want.

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Jonathan Petherick . 2021-08-13

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Love a spicy trilogy box meal from here to fill an empty stomach.

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Nathan Hourihane . 2021-08-06

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Keep it up so customers will come back, just cut bit of salt and crunchy is the best not soggy.

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ELIZA S. Griffiths . 2021-08-05

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