Based on 756 opinions finded in 3 websites
Based on 756 opinions finded in 3 websites
Nº 330 in 370 in Amber Valley
Opinions
Finger licking good great friendly service like the refitted hopefully does not mean delivery take priority
Jez Warren . 2024-10-19
MORE AT Google
Rice box! Why don’t you guys put the salsa in your rice boxes? 4th time no salsa. Very stingy with the dressing also, so it was left dry. The rice was also half the amount I usually get & I ordered a double zinger in this rice box, tell me why I got 1 and a half zingers? & no it wasn’t just a small piece, it was clearly half a zinger!! I was thankful the little one left a mini fillet as I was left still feeling hungry. Guys come on… if I have this anywhere else it’s spot on.
Emma . 2024-10-07
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food 30 mins late. the food was ok and hot.
anthony . 2024-09-20
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not delivered gave it someone else after I paid for it.
Chris . 2024-09-18
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Really not happy. Took my child to the toilet as she had messed herself to discover no soap to clean my hands. Staff have a very abrupt manner. I’d already asked for a child’s meal and within seconds another person came from a different till with an annoyed face asking if I wanted kids or normal menu. Already stated what I want. Then only half the food placed on the tray the rest was left on the counter so I had to deal with it myself. Many times they get my order wrong here. Got very expensive with a disgusting service
Abi Pearson . 2024-09-14
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One of the cleaner KFC's that I have visited. I was shocked on one visit to find a member of staff in tears as they were so short staffed. Watch your collections and deliveries too as there can be stuff missing from your order. But all of that said we still pop back from time to time
Ian Chilvers . 2024-09-09
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I got the wrong food, they sent me smokey BBQ instead of super charger mayo like I asked for
Dan . 2024-09-09
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Food was lovely and hot upon Delivery ⭐️⭐️⭐️⭐️⭐️for the quick Delivery Driver thank you .
Glenys . 2024-09-07
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Changing my rating from 5* to 1*. I always chose Langley Mill over my 2 local KFCs as the service is abysmal locally. Visited Langley Mill KFC last weekend - the food took so long to arrive that I ended up with a £100 parking ticket for exceeding the time limit!! The food honestly took over half an hour to be handed over (ordered on the app, after 20 mins or so of waiting, I went up to the desk to check that they definitely had my order - they didn't. Even though the app said that the order was ready to collect). Then after spending another half an hour eating the food with my mum, this took me over the 1 hour parking allowance. Very annoyed. Its basically completely ruled KFC out as any option for fast food.
Faye E . 2024-09-06
MORE AT Google
Ordered food, came cold and missing half the order, trying to get back in touch with them and no one answers. Wouldn't entertain going here again
Joel Wright . 2024-09-06
MORE AT Google
I asked for more drumsticks than chicken breasts I didn't get one not happy
kim . 2024-09-05
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the sealed bag was open items had been touched , a popcorn chicken was missing / stolen, had to bin the meal , could not trust the sanitation of the hands of the rider who deliverd my food and touched it all .....
ben . 2024-08-26
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NO Coffee AGAIN. Not everyone wants a cold drink, people should have a choice. The chicken nuggets were barely edible, tasted like cardboard. Very poor. Will not be visiting again. If this is the best you can do, you might as well close the place. Or sell it to Mac Donald's. At least they do hot drinks!!!
Raymond Messam . 2024-08-23
MORE AT Google
This has turned out to be one expensive KFC with the £100 fine we got for spending longer than 60mins parked in the car park. After a day trip to Ikea we stopped to get our 4 children (under 7) some food before driving over an hour home. The food took forever to come out and I had to breastfeed the baby so we went over the 60mins allowed time in the carpark. Absolutely disgusted with this fine all because we chose to eat in with our small children! Service was slow if it was faster we would have been out in the 60mins!
Chloe Chester . 2024-08-21
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Missed s verbal items from the order. This is a regular occurrence, sadly
Wendy . 2024-08-14
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My meal arrived pipping hot not greasy beautifully crispy absolutely fantastic ⭐️⭐️⭐️⭐️⭐️
Glenys . 2024-08-13
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Very understaffed, felt sorry for 3 staff trying their utmost to keep a business going.
Neil Poole . 2024-08-02
MORE AT Google
Ordered from uber eats and it come cold and the chips were hard. Also our bottle of pop wasn’t even delivered
Hollie Beighton . 2024-08-02
MORE AT Google
Ordered one of the kids burgers without sauce and both came with sauce on
Ethan . 2024-08-01
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Come on KFC sort yourselves out! Ordered a dipping boneless feast which arrived with no fries. Also ordered a mighty bucket for one which came with plain wings instead of hot wings. Considering I've just spent almost 50 pound the least you can do is get the order right!
Clair . 2024-07-30
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Absolutely shocking. How does anyone miss not just one item, not even 2, not even 3 but 4 items ordered and paid for were not delivered. Reported 2 hours ago and still await a reply
Mark . 2024-07-24
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Chips didn’t turn up just had chicken I better get a refund
Leo . 2024-07-23
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Missing ketchup and burger was thrown upside down in the box, presentation matters!!!
Melissa . 2024-07-10
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Very good service and extremely prompt
Susan . 2024-07-06
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Great food hot friendly delivery would recommend 100%
Glenys . 2024-06-30
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Raine is the most helpful person I could wish for, the numerous times I have been in she has always been smiling and positive. A true gem and asset to the company, please treasure her!
Storm Crowley LaVey . 2024-06-28
MORE AT Google
Hi sorry all the food was cold and mean freezing on arrival threw most discusting was that cold hot wings were horrible also plus not enough even in box deal orderd chips wer around 8 in box terrible from them really full refund only thing we’re right were 2 sauces
User . 2024-06-27
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driver delivered the order for somebody else not my order, waste of time! got basically 2 mini fillet burgers instead of 3 meals! absolute joke when the order clearly says the customers name and address! learn to read the correct customer and address seeing that's your only job to deliver items
Michael . 2024-06-25
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where do I start soft drink missing chicken loose in bag no coleslaw
troy . 2024-06-23
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Missed most of our order no fries no beans no bottle of Pepsi max gutted don’t always order from kfc and was really looking forward to it
Robyn . 2024-06-17
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Saddest burgers ever. Looks like the price of lettuce skyrocketed, otherwise I cannot understand why they put only a tiny piece into the burgers. Soft drinks are watery without any fizziness. The quality just doesn’t represent the price. Other Kfc’s are superior to this one.
Mazsola Mazsi . 2024-06-15
MORE AT Google
Good amount off chips in boxes and it was still warm , cookies are really nice 😋
Dan . 2024-06-13
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Missing items even though we didn’t order a lot
Carys . 2024-06-13
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To say how much I pay we barely get any chips the chips are the best so more please.
Hayley . 2024-06-10
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Wrong food delivered. Paid extra for 2 extra bits and didn't get them. the food was cold and soggy and didn't even taste of KFC. very plain. The delivery driver was polite and on time.
Debbie . 2024-06-09
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Don’t get alot of chips to say the size of the box put more chips in.
Hayley . 2024-06-08
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I had the ultimate bbq burger but came with no onions or BBQ sauce or bbq dip my mum had tower box meal asked for no mayo but came with mayo meant to be a side of beans came with gravy, both STONE COLD I know it’s a Saturday night but that’s no excuse for especially cold food didn’t even fill a bit warm!!!! Normally so good here, poor service tonight!!….
gemma . 2024-06-08
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actually received everything first time in 4 orders and tasted ok
Stacey . 2024-06-08
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Good and hot but missing a portion of fries and all the dips
Miss . 2024-06-07
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my chips were soggy and the gravy had split. lovely soggy cardboard chicken 😭
bethan . 2024-06-02
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Great Delivery driver but the food was awful. Chicken burger was Rock solid in the middle and the chips were cold.
Alfie . 2024-06-01
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Amazing service best food I've had in a while, delivered so quickly and everything was hot and fresh and included all the dips.
Bekah . 2024-06-01
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BBQ chicken burger with no bbq sauce awful flavourless charged full price for a dry chicken burger plus dip was missing coleslaw look and tasted old fries were cold pretty much completely ruined kfc has gone down hill
Theresa . 2024-06-01
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Bargain bucket was full of overcooked bone dry pieces of chicken, this is the second or third time we’ve had a bucket filled with nothing but breast pieces. Not worth the extortionate amount of money charged, won’t order again
Claire . 2024-05-30
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I see KFC still haven't figured out how to give you everything on your order that you paid for.
nigel . 2024-05-28
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Chicken was really nice although chips could have been a lot better.
Hayley . 2024-05-27
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expensive for quality and quantity.
Harry . 2024-05-27
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I have received the wrong items, no one will answer the phone at kfc, and I have tried to complete the contact Us form and it won't recognise the order number!!!
Tanya . 2024-05-17
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I’m getting fed up with ordering food and not getting the sauce you order
Jen . 2024-05-13
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Chips came soggy and chicken was cold and skin wasn’t crispy
Louis . 2024-05-12
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no popcorn chicken no garlic buttermilk mayo not happy
Pamela . 2024-05-12
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This kfc needs sorting out the staff are rude, miss items off orders alot of the time. Management needs sorting.And the food is garbage for what they charge its a disgrace. Over cooked dustbin food.
Plasma cutter . 2024-05-12
MORE AT Google
Arrived very quick, driver was very nice, thankyou!
Sarah . 2024-05-10
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My order was missing a Pepsi max bottle and no popcorn chicken, the bag was ripped on delivery. The food we did have was nice however I request a refund of the missing items please
Kim . 2024-05-03
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Waited 22 minutes for my order while other customers came and went. Lad (Owen) never even acknowledged me until I stated how long it had been. Then he was so rude that even other customers commented. His manager attempted to deal with it but as we were leaving his smug grin told me nothing would happen. I have 25 years experience as a manager and I would never let my staff talk to customers that way!!
Alan Worrall . 2024-05-02
MORE AT Google
Delivery drivery was fabulous. Chicken was cold.
Emma . 2024-04-20
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Ordered food and was missing items aswell as incorrect items.
Ruben . 2024-04-19
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missing item try and ring and the numbers always busy kids enjoyed what did come shame they can't fulfil the order properly
Stacey . 2024-04-13
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The corn was on top of the chips so they was squashed and soggy so I put them in my air fryer and that worked. The wrap wasn’t very warm or the chips, so I re heated them. The flavour of the food was amazing. I enjoyed it. There wasn’t many chips though for the money. Thank you anyway.
Rebecca . 2024-04-12
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Been going for about 10 years about 2 a week up until now was very good for the last 2 months the coffee machine been broken my wife normally have a warp meal and swop out the drink because it broken for extra Fry's this time they will not do so they now lost a long term customer
Chris Godfrey . 2024-04-10
MORE AT Google
Entire bargain bucket was just chicken breast and was bone dry. Both burgers were good but surely there is supposed to be a variety of chicken pieces
Claire . 2024-04-09
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KFC just isn't what it used to be, I am sorry I do enjoy KFC, just it was better bit of a strange place to put this good id your going to Lidl or Aldi was slow service but KFC is pop corn chicken is... Not as good.
Halomc Master Chief . 2024-04-01
MORE AT Google
I asked for a boneless banquet with beans and got 2 fillets instead of 3 and a popcorn instead of beans. And to top it off , it was cold
Alan . 2024-03-29
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my order had items missing 4 chips part of the burger deal and dips weren't delivered otherwise ok
M . 2024-03-24
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Dead inside for a takeaway. Foods OK but too pricey. Needs to be a discount when ordering two meals for one man... like buy one get one free!
Martin Kay . 2024-03-21
MORE AT Google
Store smells like sewage and the food was awful and i paid cash and the fat guy short changed me.
Monsterhunter . 2024-03-19
MORE AT Google
no update on the app from the driver at all, just turned up
Sam . 2024-03-19
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Amazing food for the price. Perfect experience 👌
Ben . 2024-03-19
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I waited roughly two hours for it then to say that it’s arrived (even though it hasn’t), what??
Avie . 2024-03-18
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I ordered regular popcorn chicken but I didn’t get it
Suzi . 2024-03-18
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Food was alright but forgot my sides coleslaw e.t.c
joe . 2024-03-17
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Everything you would expect from KFC. Chickeny perfection in a bucket. Also quite impressed by how quickly our order was delivered being as it was Friday evening. Well done team KFC Langley Mill. 🌟🌟🌟🌟🌟
Clair . 2024-03-17
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Cold, took a long time for the driver to arrive. Always the same… order from KFC, put the oven on! 🤣
Dan . 2024-03-16
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Our beans was just bean juice with no beans 😂
kyle . 2024-03-15
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chicken was so dry I couldn't swallow it without a drink and it was cold I wouldn't ever order from from this outlet ever again. it was terrible
Ralph . 2024-03-11
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Very good. but you forgot me 🍟
Ben . 2024-03-10
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Staff here can count ten pieces in every bucket.and very polite
Adam Mulford . 2024-03-08
MORE AT Google
We expected the bone less chicken 8 piece bucket to be nice and tender but it was chewy very disappointing.
Glenys . 2024-03-02
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poor portion size looked like scraps, food was cold and sauces were missing
Chloe . 2024-02-29
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we had one drink missing from order
christopher . 2024-02-28
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Best experience I've had at KFC for a long time. the chicken was very crispy and was hot. the fries were well seasoned and crispy. Also the Pepsi max was like it just came out of a fridge, where I've had it before and the drink is room temperature. 😎
Ben . 2024-02-24
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missed out two mini fillets which cost me 5 pound
Tyler . 2024-02-17
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The hot wings had no flavour not ever hint of salt or spicy so bland wouldn’t order again
Chris . 2024-02-17
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I was sent the wrong sides and no dips
Sarah . 2024-02-15
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The fries are just warm I would like an option for just a 10 piece bucket with no fries also the point has been taken off beacause of what I said before also third order without Napkins 3 no matter how I try to change the delivery address it insists on putting my old Address on my account . So frustrating to have to re do my address every time I order it takes the fun out of using just eat App
Glenys . 2024-02-15
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Ordered from them and got something totally different. They dont answer their phone. Utterly useless, and no customer service, wont ever be using them again.
Paul Marsden . 2024-02-11
MORE AT Google
Utterly useless, I clearly got someone elses food, despite the fact it was my order tapped to it. Not a single item I ordered arrived, had to throw it away and request a refund. I wont be ordering from these clowns again.
Paul . 2024-02-11
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Recieved 2 popcorn chicken and a small fries
Liam . 2024-02-11
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Everything you would expect from KFC. As they would say, "finger lickin good!"
Clair . 2024-02-10
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The chicken was nice and hot the chips were barely warm that's why I've only given 4 stars .
Glenys . 2024-02-09
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Lovely food but was missing a supercharger sauce with the boneless banquet and sent the wrong fruit shoot
jamie . 2024-02-09
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Friendly service but the food was just thrown together, the wrap wasn’t wrapped up and was missing ingredients.
T . 2024-02-09
MORE AT Google
Missing item and some of the chicken was very under cooked.
Tina . 2024-02-04
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Food was fresh and lovely and hot
Elizabeth . 2024-02-04
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that was a lovely KFC. thank you!!!!!
steve . 2024-02-01
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This our first time with just Eat my Husband and I wasn't expecting the chicken to be hot when we got it but WOW it was so hot as if it had come out of your own kitchen . 100% satisfied with the delivery the quickness and speed from order to delivery well done KFC and a big Thank you to our delivery Guy ⭐️⭐️⭐️⭐️⭐️+ service all round .
Glenys . 2024-02-01
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food was awful. tasted like it had been sat there for hour and was so dry! Chips were old and didn't taste very nice. Disappointed as usually really enjoy KFC from this place but it has really gone downhill the past few times we've ordered over the months. Also ordered a 1.5L of pepsi which the driver argued that they never gave him and just said to take it up with KFC.
Nikola . 2024-01-31
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No popcorn chicken, please refund
Ryan . 2024-01-29
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Food was cold when it got delivered and there was hardly any chicken in the salad.
Chloe . 2024-01-29
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Order was missing half the meal and was stone cold
Ryan . 2024-01-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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74 Opinions
Crispy duck was okay, sweet and sour had little flavour and chicken chow mein was dry, plain boiled chicken and no sauce. Wouldn't recommend and expensive for the poor standard. Reply to below's response: No keyboard warrior here, I would have returned in person if not for the distance. Oh, your unapologetic and defencive reply is a good business tactic. Take a look at the Chow mein picture... it hasn't been stir fried, just boiled noodles and chicken. As for the cost, it's expensive for substandard food, I expected better for the price.