KFC Nottingham - Langley Mill in Amber Valley

Yet again items missing from our order. 1 bargain bucket, 3 sides of gravy ordered. simple yes...apparently not as no sides delivered. Not the first time this has happened either. very poor service from a brand as big as KFC.

Delivery was 30 mins late, food missing from order and what did arrive was cold.

Why can't KFC Langley Mill send what is ordered. The vast majority of the time they miss something from the order.

A very poor effort. Ordered the bargain bucket. Only to receive 8 drumsticks & 2 thighs........again. A VERY POOR EFFORT INDEED. .....second visit........placed order through a 3rd party............only to be massively disappointed again..........yet another bag full of drumsticks.......definitely going elsewhere in future......don't bother replying.........blocked.......

Waited over 2 hours. Couldn't cancel the order. Food never turned up.

Food was cold and my dip was missing poor value for the money

all food delivered, nice service. no complaints :)

Had to phone the store about delivery and not only she was lovely and friendly she was extremely helpful. Food Is always good from this restaurant

I only get one meal while i order 2 that is so disappointing and frustrating

not this time, everything was there and delivered quickly

The chicken was good. However, the experience would have been better if we had recieved the two cans of Tango we ordered and not the two cans of Pepsi Max that were delivered. Also if beans had been provided with the box meal, as ordered, and not the gravy that was delivered. Our last 3 orders, including this one, have had issues. The previous one didn't have the chips with one of the meals. The order before that was missing the two additional hot wings that were ordered.

I tracked the driver when he got in the car on the App, the driver went to at least 1 other address before me the other side of a busy town centre,. by the time he got to me it was stone Cold!!, Are the drivers allowed to pick up multiple hot good orders all at once! This also reflects badly on KFC because what should have been hot fresh food, was not, and unhappy customers!

Waited 20 mins in car park even tho the place was empty and my food was cold 👎

Food was still hot and got a bonus bag of fries! If anyone's wanting to try the double down I highly recommend

Very quick delivery, received exactly what was ordered

Driver said he had to drops which made mine late and my food is cold

No drinks with order. Waiting to hear back from JE

Missing 4x mini fillets and a large popcorn chicken. I thought the wait for "fast food" was poor.

Driver rude. Refused to bring it into the pub. Had to go out to him.

Great hot food great friendly delivery service ⭐️⭐️⭐️⭐️

I was overcharged for an extra portion of fries but wasn’t given them.

missing items as usual,2 to be exact..only refunded for 1 tem. customer service useless. usual.

Missing 3 different items from our order. KFC is useless. Go to McDonald's instead

Everything bad apart from the delivery man was lovely

actually ok for once, first time ever. food was fresh and hot and nothing was missing.

Items was missing, when I called the store to ask them she told me to drive myself to collect them and was very rude

driver sat outside house for ages. this type of food goes cold quickly. demanded a code even though partner was putting toddler to bed

Missing fries and 1 chicken strip

The food was freezing and half the chips was not cooked the gravey was lumpy

Everything was hot. Chips had no seasoning whatsoever though

Ordered box meal from this place, staff working at snails pace eventhough it's lunch time they have one person working at front serving..not friendly and could do with some training on how to talk to customers. Take 20mins to get order.

The chicken breasts seem to have got smaller. The chips are better than before. All in all I really enjoyed it.

They are there, when you don't want to cook

Fabulous and instructions were followed and the delivery driver was lovely. Thanks.

Usually order from this KFC no problem, but the delivery time was well over an hour later than it should have been the estimate was way off. Both chicken fillet burgers were dry!

Ordered meal through just eat, order. Zinger meal and this was the size of the piece of chicken, about a bite. Mostly bone on the back. They even mixed up my burger with my mates who ordered with me and put his burger with my sides. Ridiculous bad for how much we paid..

Sorry is this KFC or KFB (Kentucky Fried budgie) look at the size of these pieces of chicken, it's embarrassing and poor value for money

Yet again got my order wrong. It is not rocket science.

Very small amount of fries in both buckets

Missing 1 fries with the order. How do we get a refund for this element? Thanks

Didn’t follow order instructions

Delivery driver was beyond rude

Have been waiting 35 minutes don’t class this as fast food

Ordered 3meals to celebrate my sons 17th birthday, just had the delivery and a whole meal is missing

it was freezing cold and soggy not happy

I payed for 4 sauces but didn't receive any

food was cold and paid for an extra bit of chicken which is a rip off should try letting the chickens grow a bit first. Pure greed from KFC

Order completely wrong I’d like a refund

Half my food was cold . The staff took so long bear in mind I only brought 2 items and was laughing around instead of working ruined me experience

Was all good , nice and tasty burger

I asked for no seasoning on the fries and they didn't do it. also asked for despenser pepsi instead of the bottle. didn't do.that either

Food cold and items missing and cannot contact via number provided

Food was cold, tasteless and greasy.

arrived with mayo after asking on order to leave off

We ordered a gravy triple bucket. It arrived cold. The chips were fine, a bit soggy. But the chicken strips were too salty. The regular chicken was not properly coated and was soggy. The chicken wings were good, just spicy. But overall, I am really disappointed, the price was too expensive for such a disappointing meal. I just can't understand how the main thing you guys sell is chicken. And it's always crap. I always regret ordering from KFC.

Food tasted good, but cold on arrival - delivery time kept changing and ended up being 40 mins later than originally stated

Rude delivery driver rolled her eyes at client when they told her the number

Food cold chips soggy never anyone in one of worst kf i have been to

polite driver order correct thank you

Fast delivery , food was very poor quality. Old fired . All freezing cold . No free popcorn chicken with order and chilli bites dry and very cold. Nothing from the meal was enjoyable

this place is a joke always forgetting something. forgot my can of Pepsi this time. what sort of people have they got working there can't even get a simple order right

Food came and was cold. This has happened a few times from here. Won’t order from here again now because of this.

The manager here is a joke, spoke to her on the phone. It might be a fast food restaurant, but wear your title.

chicken wings are rank. old frozen chicken, quality has gone down hill alot at kfc and they have the cheek to charge high prices for rubbish food

Food ordered 625pm, ETA 705pm. Arrived 840pm, stone cold

The food was fresh and hot fast and friendly service. better than Ilkeston Kfc, its always rubbish there.

the chicken pieces weren't crispy and were all greasy and looked like they had been left under the hotplate for hours. I tried abit and it wasn't good. not risking eating it. horrible for early on a Saturday evening. for the price you charge we should get served edible food. very disappointed

Finger licking good great friendly service like the refitted hopefully does not mean delivery take priority

This is the second time that I have ordered KFC from Langley Mill, and the second time I have had items missing from my order. I will not use Langley Mill KFC again through Just Eat.

I never received my order yet the app says it’s delivered!! Awful awful service.

Missing 8 hot wings And they had no mash , not happy

Food was completely destroyed and inedible

Rice box! Why don’t you guys put the salsa in your rice boxes? 4th time no salsa. Very stingy with the dressing also, so it was left dry. The rice was also half the amount I usually get & I ordered a double zinger in this rice box, tell me why I got 1 and a half zingers? & no it wasn’t just a small piece, it was clearly half a zinger!! I was thankful the little one left a mini fillet as I was left still feeling hungry. Guys come on… if I have this anywhere else it’s spot on.

food 30 mins late. the food was ok and hot.

not delivered gave it someone else after I paid for it.

Really not happy. Took my child to the toilet as she had messed herself to discover no soap to clean my hands. Staff have a very abrupt manner. I’d already asked for a child’s meal and within seconds another person came from a different till with an annoyed face asking if I wanted kids or normal menu. Already stated what I want. Then only half the food placed on the tray the rest was left on the counter so I had to deal with it myself. Many times they get my order wrong here. Got very expensive with a disgusting service

One of the cleaner KFC's that I have visited. I was shocked on one visit to find a member of staff in tears as they were so short staffed. Watch your collections and deliveries too as there can be stuff missing from your order. But all of that said we still pop back from time to time

I got the wrong food, they sent me smokey BBQ instead of super charger mayo like I asked for

Food was lovely and hot upon Delivery ⭐️⭐️⭐️⭐️⭐️for the quick Delivery Driver thank you .

Changing my rating from 5* to 1*. I always chose Langley Mill over my 2 local KFCs as the service is abysmal locally. Visited Langley Mill KFC last weekend - the food took so long to arrive that I ended up with a £100 parking ticket for exceeding the time limit!! The food honestly took over half an hour to be handed over (ordered on the app, after 20 mins or so of waiting, I went up to the desk to check that they definitely had my order - they didn't. Even though the app said that the order was ready to collect). Then after spending another half an hour eating the food with my mum, this took me over the 1 hour parking allowance. Very annoyed. Its basically completely ruled KFC out as any option for fast food.

Ordered food, came cold and missing half the order, trying to get back in touch with them and no one answers. Wouldn't entertain going here again

I asked for more drumsticks than chicken breasts I didn't get one not happy

the sealed bag was open items had been touched , a popcorn chicken was missing / stolen, had to bin the meal , could not trust the sanitation of the hands of the rider who deliverd my food and touched it all .....

NO Coffee AGAIN. Not everyone wants a cold drink, people should have a choice. The chicken nuggets were barely edible, tasted like cardboard. Very poor. Will not be visiting again. If this is the best you can do, you might as well close the place. Or sell it to Mac Donald's. At least they do hot drinks!!!

This has turned out to be one expensive KFC with the £100 fine we got for spending longer than 60mins parked in the car park. After a day trip to Ikea we stopped to get our 4 children (under 7) some food before driving over an hour home. The food took forever to come out and I had to breastfeed the baby so we went over the 60mins allowed time in the carpark. Absolutely disgusted with this fine all because we chose to eat in with our small children! Service was slow if it was faster we would have been out in the 60mins!

Missed s verbal items from the order. This is a regular occurrence, sadly

My meal arrived pipping hot not greasy beautifully crispy absolutely fantastic ⭐️⭐️⭐️⭐️⭐️

Very understaffed, felt sorry for 3 staff trying their utmost to keep a business going.

Ordered from uber eats and it come cold and the chips were hard. Also our bottle of pop wasn’t even delivered

Ordered one of the kids burgers without sauce and both came with sauce on

Come on KFC sort yourselves out! Ordered a dipping boneless feast which arrived with no fries. Also ordered a mighty bucket for one which came with plain wings instead of hot wings. Considering I've just spent almost 50 pound the least you can do is get the order right!

Absolutely shocking. How does anyone miss not just one item, not even 2, not even 3 but 4 items ordered and paid for were not delivered. Reported 2 hours ago and still await a reply

Chips didn’t turn up just had chicken I better get a refund

Missing ketchup and burger was thrown upside down in the box, presentation matters!!!

Very good service and extremely prompt

Great food hot friendly delivery would recommend 100%

Raine is the most helpful person I could wish for, the numerous times I have been in she has always been smiling and positive. A true gem and asset to the company, please treasure her!

Hi sorry all the food was cold and mean freezing on arrival threw most discusting was that cold hot wings were horrible also plus not enough even in box deal orderd chips wer around 8 in box terrible from them really full refund only thing we’re right were 2 sauces

driver delivered the order for somebody else not my order, waste of time! got basically 2 mini fillet burgers instead of 3 meals! absolute joke when the order clearly says the customers name and address! learn to read the correct customer and address seeing that's your only job to deliver items

where do I start soft drink missing chicken loose in bag no coleslaw