KFC Northolt - Mandeville Road in Ealing

The chips were soggy and sweated, the food was cold an inedible. As we don't have any electricity we cannot eat it.

the first nice delivery guy i had

Yet another great delivery from KFC and Just Eat 🛵🍗🍟🥤

We ordered 6 pieces of chicken and chips. We were extremely disappointed when we received 4 drumsticks and only 2 side breasts of chicken. This is not cheap and we expect better. Will have to seriously think about reordering

Always reads the specific request in notes. Very happy. Thank you

Missing 20 wings and bottle of Pepsi.

I ordered the chicken too be dilivered fresh I even wrote I don’t mind if the dilivery was late it arrived dry.

my driver decided to litraly escape and go away from my house

Took longer than expected! Food was stone cold and when I received it. Plus we had items missing!

just brilliant,I recomend any time🙃🙃🙃

The chips were overdone & barely warm & the pepsi max & chicken came was warm. Won't be ordering again throu app.

didn’t not receive my food. Took my money and left with my food .

I put a request into the description and it was completely ignored , tried to call the restaurant multiple times and no answer. Poor service

absolutely disgusting had two chips smallest chicken wings all cold with a warm can!! missing chios absolutely fuming!!!!

The portions of fries were cold and tiny - more like a kids meal. Although i gave the driver the code I'd been sent, he said it was wrong and wouldn't hand the food over . This is despite showing him that the order number on my phone matched the one on the receipt on the food bag. The free pop corn chicken as promised because of what we'd spent wasnt delivered and KFC don't answer the phone when I rang to complain. Avoid and go to other stores if you want better food and service.

Yet another great delivery from KFC and Just-Eat

Worth Going!! Popped in late last night - food was fresh!! Service was very quick and the young lady serving me was excellent… What can I say other than “Finger Licking Good”

did not deliver to this address

The food was delivered early, piping hot, by a very polite driver. Thank you.

Ordered 6 pieces of chicken and 4 fries. 3 drumsticks instead of breasts or side breasts. Not happy

someone else's order received instead of mine

Never received my food after paying over £30 pounds This is just sad

Our drinks and chips were missing and what’s in the delivery is cold. What’s supposed to be a treat night he is now a nightmare. Utterly gutted.

Food missing aswel as the food i got being cold because the driver was driving around near mt house for 10 mins. I want a refund

I did not receive the large bottle of Pepsi that was purchased in my order

poor quality slopped together burger

Fresh chicken loaded box so good and the courier was really friendly opened the door to a great smile

The whole order was cold and stale, disgusting

Best KFC. Doesn’t look like it’s been thrown around and beaten up before it gets to you. The bucket had different parts of the chicken. They never forget items. I’m pleased with the service

Ordered 40 hot wings, only got 38. Devastating.

He decided to do a drop off before and when I got the food is was cold

Never was delivered to my address do not recommend using this store

Second time no refund for missing items. Shocking behaviour.

excellant i thank you so much x

Yet another great delivery from KFC - Northolt and Just-Eat 🛵🍗🍟🥤🌯

every time good food from here, taste fresh, good portions

They don't like to give receipts, and they try toske out that cards transaction don't go through when they do and you end up paying twice

Awful!!!!! This is the 5th time JustEat mess up with my order, how do you serving with all the refunds you give to people???????!!!!!!

Cold chips, poor presentaion, dry chicken

We frequently order from here. But recently they have been dropping in quality. Today we recieved 3 fries in our meal the colonels meal. a few fries, it was absolutely appalling to see.

foods cold and it's missing a few items

Tango and Pepsi ordered with the meals. Two bottles of water delivered instead. One box meal had the mini fillet missing, the other box meal had hot wings missing. Absolute disgrace.

my order was wrong . I try calling KFC Northolt but nit getting through. my order was £25 plus and I didn't get anything I order . I'm so angry

The wings were very small sizes it’s not the KFC I use to buy or order from to eat first time I’m seeing this from KFC not happy at all poor quality

Yet another great delivery from KFC - Northolt and Just-Eat 🛵🍔🍗🍟🥤

I was requested to purchase an item I was unaware that KFC served. Though I received this item when I was asking regarding the spicy chips item I was not acknowledged.

Shocking service from the restaurant as items were missing and could not get hold of them after 10 failed calls

Food was poor, tepid an poorly presentated

very understanding and kind staff, helped us with our problem nice and quickly with no issues. served us with a smile :)

Is it really that difficult to get the order

Food was very cold and quantity was bad. Delivery driver was good with handling and communication

Food was ok but not great. Not warm enough

thank tou so much for reading the note i do aprerciate it

wasn't great at all, very dry and chips not hot

Disappointed, disheartened and dismayed. Being a lover of fried chicken, I was looking forward to trying my local KFC. Whilst I do understand that franchises vary in quality, I wasn't expecting the food to be this poor. I ordered chicken pieces, wings, fillets, a wrap, chips and corn. I will now elaborate on my experiences with each. The chips. These were seasoned well, but undercooked and stale. They were dry, and not pleasurable to eat. Getting chips wrong is quite remarkable. The chicken pieces. Boring, bland and bleak. Despite the coating appearing to be seasoned with lots of black pepper granules, this was an illusion. I really couldn't taste any flavour. When you think Colonel Saunders had an 11 herb original recipe, I am struggling to taste one. Furthermore the batter was not binded well to the chicken, resulting in it just coming off the meat. Chicken was also overcooked, with each piece being dry. The wings. Similar to the pieces, but just in a crunchier coating. Lack of flavour, dry and stale. The fillets. These had the most flavouring, and the batter wasn't easily peeling off, but again were dry. The wrap. Imagine the fillet served in a tortilla with salad. The corn. The star of the show, by far the best food from KFC. All in all this was tremendously disappointing. When you take the cost into account as well, it becomes clear that this is a place that MUST BE AVOIDED.

It's says it been delivered but I don't have it.

The driver was lost and I had to go out and find him ,as on the map he was due 20 minutes before I found him, and of course therefore the food was cold .

Very friendly girl at the counter. helpful and attentive. however the chicken was dry.. like dry dry. the fillet burger was very thin to the point only ate half. shame because the service was on point.

order arrived my food as the driver pulled it out the bag gravey leaked all over the food bags splitting and splilling all over the floor no graveyard wet soggy chips and chicken a d can't get on the im not happy with my order fuming is an understatement I wish I could send the pics I took as can't be eaten now

Food was far too salty. Worst kfc I’ve had in a long time. Delivery rider was great. Delivered fast and gravy was piping hot

KFC fallen from grace. Don’t know what happened to these guys.

Gravy was like jelly chips under cooked vile

Stone cold, had to microwave some of it. I could see from delivery tracker the driver was well away from the kfc and my location on another delivery too far out so my food ended up COLD

need to stop ordering from KFC, they always give you the worst piece of chicken that nobody wants, so this is how they get rid of them.

Bought a 10 piece family feast and 8 pieces were drumsticks

The food was cold as the driver walked around for 20 mins looking for my house instead of calling. I had to go looking for him. He’s says that there’s to many No6’s, so I told him that there’s a No 6 on every st. Muppet

food was almost an hr late. chips cold and undercooked. some of the order was missing. not ordering here again

Incorrect order I have someone’s else is order and not mine that I paid for. None of my order has arrived

The chicken was not fresh, it smelled weird and it upset my stomach. The last 3 times have been poor, it used to be good but now it's not. The food came on time and was hot, so the problem must be that either they are using old chicken to cook or they are reheating the food in the microwave.

order did not come even though you said delivered.

Good cold. Driver was hanging around on the wrong industrial estate and did not attempt to call us

Great experience and delivery by rider

My order was incomplete. I ordered a filler burger and didn’t get the bun with it. How do you make a burger and not put the bun on??

Orders were cold and rubbery by the time they arrived. Normally they are hot and fresh!

No parking but food and service was nice

Food is missing from kids meal and no one answers the phone.

Chicken and chips were not hot enough. Chip’s rather soggy. I always put down on ordering to deliver to ground floor flat at front of apartment but every time the driver gets lost.and goes to back of apartment’s. Obviously my request isn’t read.

I did not receive my food. It says that the food has been delivered but nothing has been delivered to me.

I don’t understand why this store is even open anymore when I order from here it’s always missing my items I don’t understand how they can keep doing it 🤨

Food was cold and no correspondence from the driver to advise of delays, really unhappy

My food never turned up! I had ordered for my family of 5 and it never showed up! Delivery driver was rude and said nothing can be done and the restaurant wouldn’t answer after calling NUMEROUS times.

Ordered at 6.15pm. Food arrived cold

burger was stale. betters quality from chicken cottage

Original recipe chicken was a bit overcooked, sorry to say.

Driver called me and hung up, I didnt get my food

was charged for my food but didn't receive any food tried phone the restaurant but they would not answer so I've sent an email to just eat put that did not help my hunger pains now I've got to wait for a refund I'm not happy

Why do delivery drivers keep taking your food away from your address!!! Sort it out just eats

Food was delivered on time but it was cold when it arrived. Kids meal was really bad. I would avoid this branch cause they are consistently bad but unfortunately I accidently ordered from there this time.

WOULD LIKE TO THANK ALL WORKERS AT THIS STORE FOR READING NOTES AND MAKING A 68 YEAR OLDS DAY BY SENDING HIM HIS FAVOURITE CHICKEN THAT HE CAN CHEW AND SWALLOW HE REALLY APPRECIATES IT . THANK YOU <3

Bad communication as the restaurant doesn't answer the phone

Great great great! Arrived hot, neatly packaged and everything in order. Delivery driver was also extremely courteous. Fantastic

Avoid KFC North Holt road always sending incomplete order everytime something is missing today in my order 5 hot wings were missing. Staff is care less there , just wasting time in chit chat and negligence in packing orders.

Still very hot, On time and even a little early. Amazing service!

They are not making/ preparing proper food and it was my bad experience avoid kfc Northolt. This is not my first time i have Oder many time but same thing repeating 😞

Did deliver the order but took my money. They don't answer phone.

Order incorrect pieces missing and no fries ruined our evening and no one answering the phone at the restaurant. Appalling!

Customer service was lacking and the prices for simple food can be found at other establishments with the same quality for a better price. No inside seating.

Very good KFC branch, good delivery. Thanks!

We were missing food from our order

Absolutely Delicious. Quality and quantity at the same time. Driver was polite and fast.