Costa Coffee in Ealing

The lady was so friendly and professional! Such a great customer service skills. Had a bad start of the morning and because of her my mood is back to normal. What a change such kindness does! 🌻🌻

Such kind staff and wonderful service, this cafe is a real asset to the community.

the coffee shop that is making my day oftenly. just before tesco shopping, it feels so good to grab a cup of oat latte from there. they definitely deserve 5 stars. after renovation, it became even better.

On my visit early Saturday morning, the staff member who initially served me provided a wonderful coffee shop experience. Her service was perfect and set the tone for a relaxed weekend morning. However, shortly after, another staff member joined. While she was more noticeable with her lively presence, I felt she talks very loudly, shares a bit too much personal information, talking about her child, school matters, doctors appointments and her personal background. She seems to stare at me as well which is uncomfortable to say the least and her presence in the store is a tad overwhelming for a customer's experience. I believe there's a fine balance to maintain in a setting like this.

So nice and quiet Also it's been refurbished recently so looks cleaner

Excellent service by excellent and friendly staff they are make 👌coffee

Just got two frappes for the kids from the drive through and they both contain coffee even after repeatedly checking that they would add no coffee. Even on collection when I reconfirmed, the lady got agitated and said no coffee. Drove off only to find that they both contain coffee. Kids can’t have them. Waste of money. I wish I could turn around.

Extremely kind and friendly staff ❤️

The best services, love the location, the staff always friendly and helping, and the best coffee🥰

30 minutes before closing time costumers not allowed to go in at all.

Horrible experience! As it was closing I didn’t see so I asked this young man are you closing the guy replied no and laughed. But I saw the gate closed and I asked again are you closed he said yes. Him and his colleague a lady behind the till started laughing and speaking in their own language the lady replied in a rude manner can’t see you the table moved? My partner asked sorry what did you say they then carried on laughing and saying things to us as we left and using swear words. Would never ever go there again disgusting people working there not welcoming and not polite at all.

Great Service and a very kind barista, Kamil! I’ll definitely come back!

On 4 December/ 21 In polite way asked for a simple paper carry bag O was told In very rude Maners You can get one as long you order Amazing I’d been working for Costa Coffe with the founders Mr Sergio Costa and his brother Mr Bruno Costa I just gave up because I love to deal with the persons I can face in case a issue that Ii’m not able to solve Costa Coffee is not anymore the same way I’de been working for There is a lucky of comun sense And de Customer Service With me I will sacked all of theml C

Costa Coffee at Tesco Superstore Hoover Building

This location is one of my favourite Costa’s. It’s seating area is so comfortable and inviting, and the drinks are always very well made and delicious. It’s very convenient that it’s located within the Tesco Hoover Building. Great ambiance and vibes!

Very attentive staff, always greeted on arrival not waiting long for drink. Drink always received customised. Staff very friendly and helpful also the shop it's always clean.

Standard costa experience. Nice and friendly staff.

Idealne miejsce na chwilę relaksu... Obsługa profesjonalna, szczególnie Kamil i Monika 👌💪Dzięki. 💕

Very delisius coffee. Best service;)

I went last Friday (on 11/09/2020) with my friend and staff were very rude and they spoiled my day..... As after coffee I was going to work ... They were not cleaning tables after costumer leaving so we put the rubies on other table. After we settled and staff came and he was RUDE I will never go there

Nice place 🙂 Great ☕😋 and Very helpfully staff 😁✌️

Dobry lokal , obsługa I przede wszystkim kawa

Great costumer service,nice and clean.

Super lokal i obsługa super wszystko super 😎😎😎😎😎

good quality of coffee is available here

Live next door but I need to Avoid THIS SHOP because the HUNGARIAN GIRL THERE ITS TERRIBLY RUDE TELLING COSTUMERS 30min before that they are closing doesn't really Want to do her job very Unpleasant puts me off NOT Worth to spend your money as the service is AWFUL .RATHER TRAVEL TO GET MY COFFE WHERE I meet More pleasant people !!!

Dirty and dull and depressing interiors

The staff is very friendly , the place is clean at all the time , i am always served so quickly , i really love that team . :) (Ps: I am a daily costumer to)

Amazing service , friendly staff , nice coffee

Very roud stuff unprofessional Shame for Costa to have stuff like them

I'm a weekly Costa customer, and love Costa, however the service here was terrible. I had to wait a long time to get served, and there was no one in line!! It took so long to get served that I got fed up and left.

Would be very nice if there were some tables outside; pity your parking time is limited so you have to shop quick and grab a coffee.

Rip-off, however nice service and very clean!

Clean and tidy and friendly staff....nice to relax after shopping or just as a visit

Coffee to me is more than roasted beans with milk! It is blended with care and passion about customers and their preferences and style. I loved it when I saw that awesome smile on Camelia's face and her remembering my last order although an infrequent customer I was, And her empathy and patince with others and elderly people. Welldone Costa for employing such wonderful people. Thanks Camelia's! - 18.07.16 @ 17:15

As usual served probably 80% at most of a full cup. Getting fed up asking for top ups. At £2.55 per cup the least I expect is a full cup. Looks like your baristas are all trained the same way. Very dodgy and think you're very lucky there is no legal definition of medium or large. Rip-off Britain at it's worst.