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3.8

Based on 845 opinions finded in 1 websites

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Nº 292 in 473 in Merton

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteGoogle9023.8

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Lovely staff great customer service and care

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Dannie Reeves . 2025-04-02

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Sharon served me .She was very helpful

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Donka Gardeva . 2025-04-02

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I’ve been served by a lovely lady!

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Alina Chirita . 2025-04-02

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Place clean. But not many seats

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FanFan Van . 2025-04-01

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My usual go to spot for lunch. Food is always hot and tastes great

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Aaliyah Alade . 2025-04-01

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Amazing service and hospitality.

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Moid Bhatti . 2025-03-31

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Great service. Food was excellent and Sharon was so kind and patient with me!

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Jamali Blair . 2025-03-30

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Very clean environment, staff is nice and friendly.

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Qaiser Sahi . 2025-03-28

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Our local KFC, usually very clean, the staffs are friendly, we love to come her to get food.

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Sihui Ermisz . 2025-03-28

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We were served by Sharon who was kind,friendly and welcoming. She even wished my daughter a happy birthday

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Little Dolz . 2025-03-27

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Delicious food and very friendly staff

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Saqib Ali . 2025-03-26

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I always enjoyed getting takeout from KFC; it was just perfect!

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intisar qadeer . 2025-03-24

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Great service and excellent food always enjoyed coming to this branch

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Zayaan Jaffar . 2025-03-22

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Fast service, clean location, polite staff; Iqra always recognises me and takes care of my needs

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Luiza Matei . 2025-03-20

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Great Food The best service !!!

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Grzegorz Stanaszek . 2025-03-20

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ALWAYS SATISFIED. GREAT HOSPITALITY AND SERVICE.

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Rafia Shafiq . 2025-03-17

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Great experience amazing team Sharon is the best always available and smiling and giving good vibes

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giovanni timpanelli . 2025-03-17

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OMG wish I'd visited the toilets before ordering, if that's what their customer areas are like I'd hate to see their kitchens. Gents was filthy with excrement on side of toilet the floor wet with a mixture of water & urine. No toilet paper, no soap & Hand dryer not working. Paper and rubbish on floor, tables were filthy & food returned because they got our order wrong. Left most of it as un edible & went elsewhere. I'm not sure how this place has not been closed down by EHO ! One question asked: 'what would I recommend'? I'd recommend avoiding this place like the plague, which i fairly sure you could catch here.

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Pompey White . 2025-03-16

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Shiron give us a very good service thank u

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Gulraiz Ahmad . 2025-03-12

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Thank you for your service. Sharon

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Wirunnat Sopa . 2025-03-11

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great customer services from the staff. The food is also tasty and enjoyable!

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KTB-XD . 2025-03-10

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Excellent service. The staff is really cooperative.

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Hassan Malik . 2025-03-07

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Great staff and service sharon and zulaikha..

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Msns111 . 2025-02-26

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Very nice server, helpful clean respectful. Idea and manhood. Keep it up

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Alfie Varenne . 2025-02-25

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I've been eating there for years. It's just the worst thing that people use the toilet like it's public.

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Mariusz Kaczkowski . 2025-02-18

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Alveena and Maria are very friendly and well spoken individuals. I am very happy with my quick service.

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Crina Ionela 23 . 2025-01-26

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Staff was lovely and helpful. Food cane quick and tasted fresh.

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Isoebel Dls . 2025-01-11

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Excellent service By Mr. Arham.

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Ahmad Ikram Ul-Haq . 2025-01-06

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Took takeway zinger burger meals, the fries were stale probably seen an indian an thought it wouldn’t be an issue to give old fries though the girl at counter was Indian. Wasted 14 pounds!!

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Aditi . 2024-12-26

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Worst hot chocolate I ever had in my life

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Jagadeesh Pattepu . 2024-12-20

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Good food good Good service by iqra

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Deshaun Turner . 2024-12-19

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Very friendly behaviour by Iqra

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Sarojini Yogachandran . 2024-12-11

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(updated: dec 24) the food is always perfectly prepared, added with top-notch customer acquisition. Defo one of the best KFCs in London. And my all-time favorite, the Aero ice creams from Sabrina. She knows the perfect way to sculpt it out. Btw, dont believe the negative reviews: most of the locals here are from working age group, hence majority tend to stress them a bit.

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Sami Al Shaykh . 2024-12-10

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It's the best KFC in town. Staff is very friendly and helpful. The team leader Arham is the best person and face representing the store. Always ready on the front for helping us and treating us with full heart. Recommended and will visit again.

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Umair Qaiser . 2024-12-10

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Great staff and quick service every time.

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Mohamed Said . 2024-12-10

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friendly people usually, quick food

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angel. . 2024-12-08

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Great kfc morden right outside tube station Great customer service as well

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Atif Zafar . 2024-12-06

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Staff is always welcoming and lovely must mention Alvina,Mahnoor, Ahmed,Arham and Goda the supervisors actually goes extra mile to help you. Thankyou for your services

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hiyya Happy . 2024-12-06

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Today I had great experience with one team member iqra.. keep good service up

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Harry Young . 2024-12-04

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Friendly staff Clean Good service

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Reece Maguire . 2024-12-03

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They have best customer service.

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Tariq Aziz . 2024-11-21

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Wings are cold not really enjoyed because it's cold already. I am a patient so want to have some food in hospital but unlucky.

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Naheed Noorani . 2024-11-12

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Limited seating for the day because of workmen working on ceiling decoration. Dusty.

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Eric Frimpong . 2024-11-03

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Iqra was an extremely good server with excellent hospitality 😃

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MUHAMMAD AREEZ . 2024-10-22

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Ordered a bucket of fresh hot wings. Waited 20+ mins with no where to sit, and the customer (who ordered 10 mins after me) got theirs first with extra fries. What logic is that?! I’m grateful, but the customer wasn’t even appreciative at all. It was evident they know I ordered way before the other customer. Disappointed and frustrated on this experience. Sometimes when I go during daytime, they request you to use the kiosks, but did you know there is a system fault with the kiosks in the case where it won’t recognise the QR code so I can’t play the reward game? That is the reason why I have to go to the counter, but for some reason they’re “too busy” and they don’t take orders from there.

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LL . 2024-10-11

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iqra and alvee a are doing very good job ..good customer Interaction always

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Wasim . 2024-09-30

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Very nice staff and always good quality food! Thanks iqqraaa for good visit experiend

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James Carroll . 2024-09-30

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Staff very nice always fresh food

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tee mulla . 2024-09-26

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Dreadful experience. Without a doubt the worst Kentucky Fried Chicken meal I have ever had. I ordered a large boneless meal for one with four mini fillets and a large pot of gravy. When I got to the canteen at work to eat my food, I discovered I only had three mini fillets, my drink was a regular size and the chips were greasy, soggy and cold. As for the gravy it had been diluted that much it was utterly tasteless and resembled something quite unpleasant. The young woman who served me seemed more preoccupied with chatting about the rings on my fingers than getting my order right.

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Colin Hicks . 2024-09-18

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The food and piece chicken wasn’t fresh test wasn’t good at all

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Salar Babakar . 2024-09-16

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hey kara u r superb in making customer day memorable with ur smile

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xander Good . 2024-09-12

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Iqra and mahnoor are doing well at customer service

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Mathis Badal . 2024-09-12

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Iqra is giving such a pleasure experience in here on every visit.. keep up the good work

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Adeola Adesanya-Adeyemi . 2024-09-12

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Alveena and Maria were super nice and sweet service was amazing along with the food was delicious!!

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gina . 2024-09-09

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Great experience. Staff is fast and provides good service.

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Ruquiah Mirza . 2024-09-08

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Chicken was overcooked and dry. I complained and was told that it was cooked to the standards of KFC and that I was just trying to get a refund for mo reason. Plus no gravy.

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james webb . 2024-09-02

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Amazing taste and fresh food, arham and iqra was very quick and helpfull

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Faryal Gohar . 2024-08-26

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Sometimes I get drawn in by the bright red sign after leaving Morden station but I always regret it from the terrible customer service to the ensuing food poisoning symptoms 🫤

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Chris Webb . 2024-08-19

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Bought 8 pieces of chicken hoping to be a variety of pieces. They gave me 4tiny breast, 4 side breast and one drumstick or leg. When I got home I was disappointed. Just because you don't open the bag to check in the store they abuse this a give you what they like. So upsetting won't be coming back to KFC London Road opposite Morden Station.

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Jorge Andres Perea . 2024-08-06

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Customer service is very good . The girl on the till Alveena she is very nice and kind and helped throughout my visit. I recommend this kfc branch great service with tasty food

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Sajid Ali . 2024-07-31

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Staff look unhappy poor service food always cold

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Michael Gillespie . 2024-07-19

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Poor service. Always dirty. No smile. No gloves. Ice cream machine is like McDonald never working. Drinks left out no cold. Always speaking behind customers back

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Alfie Draper . 2024-07-19

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Sharon is the sweetest amazing service.

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A R . 2024-07-03

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Staff super helpful Shoutout Sharon Amelia nowsin

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Laurelle Wilson . 2024-06-26

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I have been visiting this branch since 2020 and the service and food is amazing. Sharon is awesome and always smiling. Thank you to the full team.

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Fahad Maqsood . 2024-06-25

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Sharon is always lovely and helpful when I come in the store and always has a postive attitude.

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Ria Singh-Sahota . 2024-06-21

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Food is always soo dry, especially the burgers. The chicken seems like it's been sitting out for a long time. Ayesha is the only person who provides a good service with a smile.

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Jam Jam . 2024-06-19

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Ikra was amazing. Thank you for the service!! 🥰🥰 very polite!

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besa bajrami . 2024-06-17

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Excellect customer handling and service

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Gokul Gopalakrishnan . 2024-06-12

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amazing service by godha lovely food definitely coming again

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Sajia Khan . 2024-06-11

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Slowest service on earth- not fast food anymore. Less staff

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wasim zafar . 2024-06-11

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great service by godha. lovely staff and food quick service aswell

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J3 . 2024-06-11

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The cashier was very friendly and helpful

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karen hector . 2024-06-10

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Service with the biggest smile I’ve received walking into KFC from lady named Godha. All staff working this night were amazing and are a credit to the hospitality industry.

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K S . 2024-06-10

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Lovely cashiers - Sharon always helpful and lovely with a smile

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Carrie-Ann Z . 2024-06-09

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Sharon and Ayesha were excellent. They have demonstrated excellent customer skills and were very helpful. Very grateful.

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Muntadhar Kadam . 2024-06-09

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Food is always fresh service is nice

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Jarod Carim . 2024-06-07

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Very helpful staff menbers , delicious food

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Ahmedhassan Cheema . 2024-06-07

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One of the best kfc experiences I’ve had. The staff were really friendly and the food was quick and delicious.

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Imelda . 2024-06-03

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Extremely disappointed. I know it was 10:30 Tuesday and it closes at 11 but the staff gave us the food that was cold. They just served the chips and stuff that was left over trying to get rid of it. What’s the point of eating fried items that are cold? Better not to serve than giving cold burgers, wraps or chips.

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Bakhtawar Malik . 2024-06-01

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Very lovely I like everything ❣️

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sheela gurung . 2024-05-31

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Excellent service and friendly service, food was amazing. I love visiting this kfc

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Mudassar Nazar . 2024-05-20

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well, but they close early restaurant side

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fatih karaman . 2024-05-12

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When ordering food here please check they have given you what you have paid for.

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Zulqurnain Choudary . 2024-05-12

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The most of the time, the restaurant's seating area is unclean and the service is mediocre. The only halal KFC in my area is this one. The squad has to be more structured, in my opinion.

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Shajib A Riyadh . 2024-05-02

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Very rude staff! I don’t know why most KFC chains are like this. Only leaving this bad review as this is the second time it has happened. They accepted my eating order only to tell me I could not eat inside. I had to eat outside and it was raining! In another occasion, they started pulling all the chairs while I was still eating with no warning. Not coming back! I’m sure the management knows about as there are many similar reviews. Regards.

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Diego Graebin . 2024-04-28

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Popped in and got chicken and chips. Nice and hot. Very quiet in there. Polite staff.

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Vivian Charge . 2024-04-28

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Most of the time cold and usually something missing. Today I did not get a snack box in my order, last time I get rice box without rice!!!

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B Krzos . 2024-04-18

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It was VERY UNHAPPY experience with what happened today. They accepted our order at 8:45!!! and tell us to leave at 9:00pm!! Then a lady started cleaning while we were eating there. I have no idea whether it was dirts from the floor or the food that I ate at that time. The lady put the dirty stuffs on the table while we were eating. We told her that we just ordered the food, and it was them who should’ve told us their hall closing time. We never heard them saying sorry. This is the WORST EXPERIENCE EVER!!!!!!

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Subin Hong . 2024-04-17

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This shop does not open on time 1100am on Saturdays but they closes earlier than the closing time.Management to update your opening time posted in your door!waste of time to wait outside!

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Danica Ana Villaceran . 2024-03-02

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Good service, food was great and didn’t have to wait too long!

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Aaron Allsop . 2024-01-18

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Excellent food every time and dine inn service is really good.. and their staff specially a girl with hijab on front she is very nice every time.

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Kiara Loto . 2024-01-17

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Fantastic staff! Iqra and Albeena top top employees with a passion for helping others. They provided service with a smile.

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Joel Boateng . 2024-01-17

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The food is always good here whenever i visit and specially there staff service specially by Alveena shes very nice to everyone every time. :)

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Ela Panazan . 2024-01-17

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Food really nice and staff service was lovely ..thank you alveena and iqra for treating nicely..

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Ryan Deritis . 2024-01-16

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Iqra and Alveena has given great Service

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Hammad Malik . 2024-01-15

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Service is really good. And staff are poliite as well. Thanks to iqra

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Abe Sivananthan . 2024-01-15

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great halal food and service thank

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Spencer Soe . 2024-01-15

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Great service by the girl with hijab and with cap…. Iqra and alveena both are doing great

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aji prasad . 2024-01-15

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Welcoming behaviour by the cashier iqra always stay same to everyone

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Jacob Milanes . 2024-01-15

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