KFC Mitcham in Merton

Missing items sloppy food again

1 I specifically asked for a breast piece of hicken and you sent a leg 2 Delivered to wrong address I am 6 Albert Rd not 9. Fortunately I was tracking delivery and intercepted driver

I highly wouldn’t recommend I ordered a rice box and i asked for no sauce and i got told they had already made it and i can’t have another one i have now had an allergic reaction!

ordered the boneless bucket, and didn't receive the popcorn chicken

I like kfc .i appreciate to team its very cooperative and good behaviour

1st time ordering @ this branch,extremely dry,small&hard chicken,burnt sesame burger bun,old lettuce,barely a trace of mayo in the fillet burger.Best thing was surprisingly the rice but expect a baby size portion.Can’t believe this was a KFC order?

These are mini fillets and bought to supplement a meal so as a snack. Journey from store to home 5 minutes but these were barely warm and grease not removed at store so Grease Lightning I used kitchen towel to remove grease and heated these in a pan and so fine to put in some Gails scones I had bought prior. Though end result ok I feel that in the KFC v Popeyes on the High Street - Popeyes Wimbledon wins as: not greasy, hot for over 30 mins, and dare I say it both larger pieces and more tasty.

The chicken pieces was not crispy and soaked with the cooking oil and the selected pieces also bad wing and thighs no leg no breast.

Lovely chicken strips would order again

I said no cheese only in stacker buy there is no sweet chilli as well and zinger I ordered plain but it's not plain either

According to the app - update courier had been waiting at the restaurant for half an hour. When I order my food stated it would arrive 8.30-8.45.I also called the restaurant x2 to inquire

Food arrived late and wasnt even my order

So I’m not happy with my order because first I found half piece of one fillet and I don’t have it sweet chilli bits I have popcorn that is not what I ordered honestly what is that half piece I’m not happy so disappointing

Chicken is miniscule more meat on a sparrow and the price of it is ridiculous

The chicken was cold and dry !!!! Not at all nice !!!

The food I got was cold as anything. The order was supposedly picked up and 2 seconds later the driver is at my door… not even superman can work that quick. It was obvious he had my food for a while!

Pleasant experience, nice courier and great food.

It never came and just eat have not sorted the problem

Driver was slow in delivering. And this be the last time i order. Missed part of the kids meals and think sorry is ok

the driver was really rude and just shoved the food in my hands and walked off

rong order without code I order 4peaces chicken meal they give 3strps I paid nearly 16£.

Kfc sent exactly what I asked for! Hot and tasty! Delivered promptly by Justeat

Can't fault this place. We do sometimes eat at Kfc. Amazing chicken burger and chicken. Quick service. Better than McDonald's and Burger King.

Good service from the team 👏 i like food

Staff don't seem to care, it's like an assembly line for food. Poor service, no interest in explaining or helping new customers with the procesures to order. Average food.

Wrong items were delivered, I received someone else’s order, absolutely useless

I order kfc quite often by just eat. This week the filet tower burger had the cheese & hash brown missing. I put a review on kfc website but they told me to report it to you?

I have a delivery by Just Eat from KFC Mitcham quite often. This week the Tower Filet Burger was missing the Cheese & Hash Brown. Not impressed.

missing items from order but quick delivery

Some items ordered were missing!! Want a refund

Very old oil vomiting I complained to the place of work but they say if you like it eat it if you don't then throw it away

it was really good however 1 was supposed to of been bbq but I ended up with both regular, which is annoying due to the price difference.

He Handled it with care I told him I'd give him 5 starts so polite he said thank you I hope you always get 5 stars

Normally food is ok but this time the chicken in the chicken burger wasn't cooked through properly.

food was great but you forgot the popcorn chicken, we order the same meals because we are on the spectrum, I have kid with different taste buds and likes, so when things go missing, im still spending more money to make up the difference in meals.

only forgot the chips, otherwise really good

over 1 hour late and i didn’t even recive my food even tho it says it’s been delivered? now im £17.00 out of pocket and no food . the app just flashed and said it had been delivered. not happy

missing 3 fillets and a popcorn chicken from the boneless banquet, and the fillet burger wasnt to fresh either, but it was really really good otherwise, loved the wings

wasn’t even delivered to me but on just eat app it said it was delivered. had to order the same meal again

fries and drink were missing from one of the meals

The food didn't arrive at it's expected time. I also saw the driver drop my food outside my house. Luckily I don't think the food fell out of the bag. The drink arrived warm.

My driver was so lovely and pleasant!

my order wasn't even delivered. I am really unhappy with this

I did not receive my food, very unhappy

Great service from the staff.. The chicken was so fresh and delicious Thank you KFC.

Food was freezing and wasn’t cooked properly

I didn’t get my order at all but yet they completed the order and marked it as delivered so I can’t even request a full refund. When I called up KFC they told me that no driver was coming so I should cancel the order but that was not possible as they had marked it as delivered! Appalling service 0/10

Where is my order ??? It hasn't been delivered yet its marked as being delivered at 17.46

Wrong food messed up my kids dinner

All my order was cold it took far to long to get here

Foods are fresh and services are really impressive. I ordered 14 chicken buckett it was damn delicious. I highly recommend. 🙂

The driver went all round the houses when I finally got my food it was cold

Today I can with my daughter she was so happy 😊 the way staff welcome her. Until we can to KFC she was keep on crying. After came to the KFC suddenly she was so happy because of the person how was standing at the front Big Mam. And also great good I had. After a long time. Thank you KFC 🦸

The whole order was cold… the drive seemed to go in the wrong direction for some time (maybe he was doing 2 deliveries at once… I lost signal a couple of time and the delivery time jumped up

No complaints. Everything went smoothly and food was delivered hot. Thumbs up!

I never had a cold drink from this branch. It's like they leave the drinks under direct sunlight.

Very good. Request was followed as well. Will order again.

Literally delivered to a completely different address

The driver went to 2 other deliveries first and delivered less than half the order. Either the driver delivered the wrong food to someone else or the shop gave him the wrong order.

Food has been cold and not prepared the way I have requested. My child doesn’t eat mayonnaise or lettuce and hence two mini fillets ended up in the bin and I ended up cooking instead of having a little relax. I have not expected full refund but some apologies or acknowledgment, instead I have received patronising email explaining that not always it’s possible to get food the way we want it. I find it ridiculous as I pay for this food and have every right to request it the way I want it.

I did not get my order even thought it said it was delivered I want a refund

I am still waiting for the delivery

Cold Fries Awful chicken pieces terrible taste really very disappointing will never order from them again this restaurant is the worst KFC branch in SW London Do Not Order from them

Did not get the right mail disgusting

Order was all squashed into a small paper bag. No box with the box meals just all squashed in paper bags. Quality of the food wasn't too great today.

everything was great but forgot the beans

The courier was friendly and delivered on time.

Very good this time , food was still hot so was pleased . Fast delivery .Thank you

There were no sweet chili and Smokey BBQ dips in the meals as requested.

Great driver, very friendly ⭐️⭐️⭐️⭐️⭐️

Very good service. Food was delivered Hot and on time.

Delivery took 20 minutes! When it should only take 7. Food was cold when it arrived.

My food was cold. My chips and chicken are cold. The beans were warm. This is every time we’ve Kentucky

Missing large popcorn chicken meal

Order show that order being delivered. But nothing arrived and I call KFC Mitcham not very helpful.

Food is now cold. Not so happy. Fries and chicken cold.

Lovely food and delivery was fast. I was impressed with the quality of the service today.

I asked for 4 drumsticks and I only got 1

I got the legs, my kfc Angels are the best, at this point it’s a love story xx

The food was stone cold when it arrived!! Awful!!

watched the map as I waited he drove away from Mitcham time kept changing when only live few minutes away! I must have been last and getting annoyed as still not near where I live!!! the food was cold and chips soggy in cold grease so could not eat it...

Was not hot , lukewarm at best

The umm chicken was very dry and I asked for a leg

Very nice food. Hot on arrival and the courier was very polite and courteous. Never disappointed with KFC Mitcham.

Ordered via Ubereats and for the 2nd time, the food arrived as if it had literally been thrown together! This wasn’t the delivery guys fault as it was obvious the burger had been prepared in the dark! I also ordered 2 PIECES of chicken and got 2 tiny wings and a piece of chicken. Last time I checked, a wing (or even 2) doesn’t count as a piece of chicken. This branch used to be great but in the last few months, it’s gone downhill.

My Leg Angels, strike again. Thank you so much you are the real MVPS at this point I love you all. Xx

Rude delivery driver after my order was late he just threw at me and said to take it then

would do it again. Good service 👍

have not received my order. got the wrong order and sent it back!!! Where's my order?

The food we received was cold the fries the boneless chicken strips and burger. Only thing that was warm wa the gravy even that wasn’t great

Excellent hot food polite delivery driver

It was close to 30 mins BUT THE FOOD WAS GOOD no complaints at all the driver/Giver of the food was very nice and kind when we got the food ugh wish I could go back in time and eat it again

It's WAS very delicious buttttt the chicken was dry but either way I loved the rest of the food except the chips 🍟 😋 🤢 🤕

Small portions and came very late. Wanted to cancel but couldn't.

My leg Angels strike again … you all are the real MVPs

Didn’t deliver, didn’t even look for my house , could see him at the end of the road

Ordered again, this driver delivered , was friendly and is good at what he does

Only one complaint, the rice box did not have any sauce in it at all.

Very friendly & handsome driver. Hot food. Bravo!👏

STOP NOT LOOKING FOR MY DOOR AND DRIVING OFF - i want a full refund again