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3.4

Based on 565 opinions finded in 1 websites

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Nº 362 in 474 in Middlesbrough

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteGoogle5653.4

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I would of gave it 5 stars but a human looking sasquatch put his filthy fingers all over my food. Didn't eat it

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Luke Stevens . 2024-02-01

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Made excuse to not fulfil the offer of tower burgers. I asked to leave them out and was told you can't have burgers. Kids wanted mayonnaise and they didn't have any. They also did not have any supercharger sauce. I placed 4 identical orders but 2 came with items missing!

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Asif Awais . 2024-01-07

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For my order , I asked for a family chicken bucket and the price was 17.99 just for six pieces of chicken what a ripp off . I also got some drinks for my kids and the drinks had colour in them it was supposed to be blackcurrant but instead it tasted like water literal water how is this even acceptable. Worst place to get food from never get it from here.

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Zulfa Said . 2023-12-31

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Ordered online. Just bought one bucket meal and took well over an hour to prepare. They don’t pick up calls, food was cold, I don’t understand how it takes a fast food restaurant 1hour and 30minutes to prepare one meal. Site said it was not busy at all during that time so what reason did they have to take so long. All in all a horrible experience and a long wait. Do not order online

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Zachary Ogawa . 2023-12-14

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Very bad and the customer service was awfull.

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Anjaly Babu . 2023-12-12

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Tge service was good, but I don't think much of their chicken, batters too tough and taste isn't up to my standard. The cookies were nice.

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Ronald Carr . 2023-11-24

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We go a couple of times a week.

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Astell Kirk . 2023-11-23

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My wife ordered 2 meals paying around 23 pounds for the order , received wrong meal plus food was cold and ive been trying to call the restaurant for the last hour and half , nobody answers, we are regulars aswell , when i try contacting just eat to resolve issue ... its even worse cant get through to them either , shocking customer service , extremely dissapointed

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XxUJ786 1AlixX . 2023-09-11

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Clean premises and welcoming staff. Good KFC experience.

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Rob Hewitt . 2023-09-07

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The stools are broken, staff's attitude is curt. At least the food is constant across the chains of kfc.

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Christopher Stanton . 2023-08-07

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Worst experience. No quality Chicken was too salty. I won't recommend this KFC

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Dream High . 2023-07-30

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Average food serviced reasonably quickly

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Scott Shipley . 2023-07-22

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A decent KFC, with above average food and decent prices. Staff are kind, but clearly don't want to be there. The seating area is not very pleasant, and you'll often see cobwebs and mould in corners

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John Howard . 2023-07-01

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Manager behaviour towards customers is so bad.

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telugu entertainment . 2023-06-04

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Disappointed by managers interaction

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cj Paul . 2023-06-04

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Its not just always about the food, which undoubtedly is very good at KFC, but also the experience with the staff. Initially staff were not very good; rude and very unpleasant. However, the situation has completely been reversed - the current staff are very friendly and helpful. The speed of service has also greatly improved. I hope my updated review helps. Take care.

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zafar iqbal . 2023-05-20

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Poor service, poor food,, am always order to teeside KFC,, even a this one is in my street.

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Danish Rehman . 2023-05-17

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Sorry poor quality,bought two buckets of chicken and chips and gravy,for 4 adults and everyone had stomach ache all night,not a nice experience.

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Michael Docherty . 2023-04-18

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KFC well its slow service in this one but its under staffed so not there fault

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Jon Ackroyd . 2023-02-22

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Staff working in till is so rude to customer and the food quality is so much different from other KFC

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sridhar Ramasamy . 2023-02-04

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Everything is good like any other KFC. Hardworking and dedicated staff.

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Pooja Radhakrishnan . 2023-01-29

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Always fun to visit and I truly enjoy the meal YUMMY!!!!

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John Obiajunwa . 2023-01-28

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Guy who delivered , very friendly and helpful. Food hot and delicious.

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Michelle Hutchinson . 2022-12-31

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Paid £12 for a colonel meal online and got the three smallest pieces of chicken you could imagine. Ended up having to cook something else after it the chicken was that abysmal. Unless you specify ribs and breast only kfc chicken is pointless to order.

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Jordan Williams . 2022-12-30

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Worst experience ever from a KFC restaurant. Ordered and they gave us something else.. Took our order bill and threw it in trash and told us thats it.

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ROHITH TJ . 2022-12-24

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There services is fast and the chicken taste good

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midex 02 . 2022-12-10

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Awesome wings but felt kinda small The original recipe chicken pieces were a bit dry. I would really recommend a supercharger mayo, It goes well with almost everything. Was a bit disappointed that they do not offer Pepsi original or coca cola, However they do offer other drinks.

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Britto Lorence . 2022-11-20

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It was very bad the place was dirty there was very slow service.

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Azaan Khan . 2022-11-17

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The chicken was uncooked in my zinger stacked burger

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Pervez Ismail . 2022-11-06

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Ordered for delivery, received a zinger tower burger with undercooked chicken that was pink, poor standard.

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Patryk Flasz . 2022-10-31

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The service was great and the food was delicious and the establishment was nice and upto date with the health codes

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The Eclipse . 2022-10-29

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Is what it is a standard KFC in a town centre had the Zinger Tower Burger which was nice place was clean

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Hamish Connor MacLeod . 2022-10-27

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Very slow staff. Waiting for food very long

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Tomasz Kacprzak . 2022-10-26

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A nice place for your snacks and meal. Offers both dine-in and take out.

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Ezenwalie Ezenwalie (Chudel) . 2022-10-21

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Consistently getting orders wrong no matter how you order your food.

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Liam Roberton . 2022-09-23

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Was sold raw chicken and a rude staff trying to convince me it’s not wouldn’t recommend it

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Abdullah . 2022-09-21

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One of my favourite when I newly arrived in Middlesbrough as it's something I enjoyed in Nigeria. But without much variety it makes me not frequent KFC. But I visited today from church and I thought about dropping a review 😊 Sorry no pic, you probably know of KFC 😆

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Faith Nte . 2022-09-04

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Chicken over cooked and really dry can tell it was there hours horrible food noting like normal kfc

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Martin Lawrence . 2022-08-27

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Every table was dirty, food on the floor. Not many people there, was not busy.

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James Hobson . 2022-08-25

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Daniel was extremely rude - keeps making smug comments under his breath

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Itz Noah . 2022-08-09

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Hi everyone before we leave the shop check your order thanks

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Mohamed Abchiche . 2022-08-03

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Been using for years. One of the best KFCs around.

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Jack . 2022-07-21

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Worst KFC I have ever had food is over cooked and skin is flavourless as a result

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Lee . 2022-06-29

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Quality of food and service has gone down. Staff just don't seem to care about providing a good service. Food is just thrown in bags instead of being boxed up correctly and always missing something from the order.

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nageena ali . 2022-06-18

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Terrible food. Service poor. Never have I ever had bad KFC like this before. Avoid like a plague

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Eddie Ndlovu . 2022-06-16

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KFC have always made tasty & enjoyable chicken, but the restaurant here genuinely made me feel like I was just an inconvenience. The delivery drivers take up all the seating area when the sit in part is closed on an evening, and although I've no complaints about the food, the place just needs a bit more of a welcome feel to it, instead of the staff just banging out delivery orders & understanding customers do still walk in to the shop.

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Christian Hodgson . 2022-06-03

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Finger licking delicious flied chicken and nice customer care.

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Kisakye Asaph . 2022-03-27

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Just had a vegan burger, the fillet was very hard like it had been heated wrong and overall it didn't have much flavour. I couldn't get a hot drink either.

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Catherine Hornsby . 2022-03-16

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The young lady behind the counter ignored me at the counter so I had to use the self serve. She was then very rude to the delivery guy who came in to collect an order, firstly by fully ignoring him then getting someone else to serve him even though the order was ready when I'd walked in and sat next to her on the shelf. Staff need customer service training badly. Update: March 2022 used the app to preorder and checked in. Stood waiting for over 12 minutes while the staff chatted. This place needs serious training.

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Dale Rusk . 2022-03-07

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Orsered separate but they gave us both the wrong meal good thing we were together and could swap.

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April Cheshire . 2022-02-21

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One of the worst branch of KFC Middlesbrough. I tried 20 piece of bucket Chicken wings.. Literally they burnt it and made it like Indian recipe called "muruku". There was no chicken instead clot of flour above each small piece of chicken. Really disappointed and wasted my money here

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Natural Glamour Tamil . 2022-02-17

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The staff were really slow. They took around 30 min for the order even when there was no crowd.

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Kirthi Prasad . 2022-02-10

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As far as KFC goes it decent. My only issues are that we had a long waiting time from 1 order and there was not a single soul in the restaurant. Also the toilets were locked for some reason which is not good if you class yourself as a restaurant.

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Ginger People . 2022-02-01

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I can't give even 1 star. Taste of the chicken is not good and not fresh compared to all other outlets.

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aravind sathyanath . 2022-01-02

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Chicken doesn't taste good compared to all other outlet.

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Navami . 2022-01-02

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The computer machines were not operating properly. Ordering via the till, I could not hear what the waiter was saying correctly due to the large Perspex barrier. Staff when presented with a BLC said that the manger was not available and I could not use this card. I disputed this and then a worker finally went and got the manager out from the back to authorise the transaction, what a load of fibbers. The food was KFC standard but was not amazing. Food to fill the empty crevasse of a stomach.

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G B . 2021-12-28

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Was visiting Middlesbrough from Whitby. Got 10 piece bargain bucket (should be 10 chicken pieces and 4 fries). Got all the way back to Whitby with it, opened the box. There were 9 pieces of chicken and 2 fries! Also it was very dry and looked like it had been sat there for days. Disgusting. And they ripped us off. Would not recommend to anyone.

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R . 2021-11-28

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Not too bad... Not too good.... Ordered drinks was not as expected

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Aravind Reddy Gadhari . 2021-11-28

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Very poor service although they were busy.

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Trevor Snell . 2021-10-21

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I would go for zero stars if i could they served me uncooked chicken and water was dripping from it and it smelled like raw chicken and when i said manager about this he said those are chicken juices 🤣 oh come on small part of (baby) chicken wing in original recipe in wow box Was loyal customer of kfc but not anymore NEVER go to KFC LINTERHOPE they just say that they are correct and nothing else and everytime tables are dirty And all these happened second time with me so im writing it here.

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Abdulraheman qhadri . 2021-10-19

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Quite okay but some menu they offer not available such as rice...

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siti khadijah . 2021-10-14

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Average to be honest. Limited menu and long wait for order. Queue area isn't great and hard to maintain any sort of social distance. Few frustrated customers in shop when I was there. Obviously maybe not like that all the time but can only go on my experience. Didn't have what I normally prefer.

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Chris McCormick . 2021-10-11

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Best thing about it that its a Halal KFC in Middlesbrough😍

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Hira Fatima . 2021-10-05

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Quick and friendly food was sound

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Paul Woods . 2021-10-01

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Nice place. Had value for my money!

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ALAGBE OLAOLUWA . 2021-09-27

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Typical fast food place. Tasty and hygienic

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Emmanuella Udofia . 2021-09-22

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ordered a takeaway waited 2 hours for it to not even turn up. I then searched for the store number and rang to only receive no answer multiple times. I took the time out of my day to walk to the store which is 45 mins away as I do not drive and had no way of transport, for the staff to only tell me that they "cant do anything about it" and that "the delivery driver may have eaten it" The member of staff who I spoke to also told me that they have changed there number from the old one which is still on there website ? which I simply do not understand, how is anyone meant to get a hold of them ? over all I would not advise anyone to ever order from here, if your order goes missing and you get robbed of your money just remember they "cant do anything about it"

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Joe Mackin . 2021-09-19

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Clean, decent eatery. Self service and expedient service

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Ifeanyichukwu Ozukwe . 2021-09-17

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No 10 piece mini fillet deal, Reason given, It's because its a halal establishment. What's that got to do with anything??? No veggie rice box for vegetarians. Reason given, it's a halal establishment. What does that mean??? Can't you cater for vegetarians as well religion please? Also, the chicken wings were burnt to a crisp, and the mini fillets were dry as F.... That's 3 times I've had bad food/experiences at this particular outlet. Instead of rating 1 star, can i rate it minus 3 stars?

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Michael Wilkinson . 2021-09-10

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Good location! Parking usually available by the roadside!! Friendly staff but quality of food doesn't meet the usual standard of KFC!! Frying quality is not upto the mark!! Any one else noted same at this branch?

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Tahir Chohan . 2021-08-26

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They couldn't understand a word i was saying then when I got my order home completely wrong order and no chips never again what ever you do don't go to the Middlesbrough branch rubbish.

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Ray Mckenzie . 2021-08-21

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Orded sum fries on way into town, there was like 10 fries in bag also worst tasting half cooked fries ever eaten. Kfc sort it out until then wont go back

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D . 2021-08-08

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Always forget the gravy. Always check your order

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Robert T . 2021-07-14

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Wrong package and cheating customers.

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Eduard K . 2021-07-11

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Quick service, nice meals and quite clean too.

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Adewale Oluwole (Adewale Da Explora) . 2021-06-25

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Always a pleasure with KFC,I never get tired of the bargain bucket and chips.

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Love Mba . 2021-05-10

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Order wrong, not fresh chips, very unhelpful

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karen johnston . 2021-05-07

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Very quick service. Friendly staff and food is nice, hot and fresh

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amna ahmed . 2021-03-13

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The burgers are good and they won't delay your order spicy chicken are good too

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mohamed ishaq . 2021-03-12

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I love kfc but I tried some salads like zinger and original recipe and so much of it might be healthy because its satisfying

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Hodan Adan . 2021-03-12

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Very clean and hygienic KFC branch, with courteous and helpful staff!! 😊

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Dee Cunningham . 2021-02-19

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V good, but difficult to park the car there

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Ahmad Moneer . 2021-02-14

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Didn't go to KFC, I went to mother hubbards next door. I would definitely recommend mother hubbards thought

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Corey Lund . 2020-12-17

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Their food is not that top notch. I was pretty disappointed

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Anya Uchendu . 2020-12-16

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Couldn't order family bucket because the staff said to me they are to busy to do it so I order sharing 8 DP BLESS FET And got home the give me the WRONG ORDER waited for it less than 45 mins!!🤬🤬🤬

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Shrazi Khan . 2020-12-15

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Always mess up order no matter what time you go in. Poor service. 5th time in a row they have messed my order up. And you can't even ring to get in contact to tell them.

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Haseeb Tariq . 2020-10-29

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What a disappointment. Ordered through JustEat. The two stars is because it turned up in good time and the order was correct. The food however, well this is the first time I've eaten chicken on the bone and it has been dry. The chips were like cardboard, the chicken was grey and didn't taste like the usual KFC recipe. Not sure what's going on up here but the standard is poor compared to Essex branches 👎. Will avoid in the future.

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M B . 2020-09-28

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quick & it K. F. C do I need say anything else ingles

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Peter Ingles . 2020-09-25

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It was fast efficient service the only problem was things still on the website that were offers had been stopped and they were still on it!!

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Tony Capri260 . 2020-09-02

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The staff were friendly and helpful. Safety measures were in place and adhered to. The service was quick and very professionally operated. The was excellent.

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Pamela Golden . 2020-08-28

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Fast service, hot food not always got crushems.

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nikki fox . 2020-05-23

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Its ok, it is what it is, bit busy at weekends but ok. Good ole KFC

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Tim Rodriguez . 2020-05-19

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my drink fell off the table and i went to the till and asked if they'd be able to refill it as it was empty he ignored me at first so i asked again and he said he's not allowed to refill

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Robin Brannigan . 2020-03-06

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Best Chicken place, gravy is too die for 😋

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Su Vaughan . 2020-02-06

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Service is always slow, staff seem disinterested and place was dirty

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Arif Malik . 2020-01-25

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Nice for a change nice and clean

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Susan Rogers . 2020-01-22

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Lovely as always but drinks got mixed up

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Laura B . 2020-01-09

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Food what you expect. Staff are slow and regularly don't have sides

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Jacqui Floyd . 2020-01-04

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Lack of staff,only one member to give the orders and also the cashier, so I waited for a long time to make the order .told her I need to make an order she told me to wait...for more than 10 minutes. One order machine does not work,the other miss the paper so you make the order and do not know the order's number.. To brief .complete lack of professional attitude..

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ahmed Mariee . 2019-12-12

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Wouldn't let me put 0 stars ordered my food 2 hours ago via just eat over £20 order. not received rang the shop directly 3 times no answer whatsoever so rang just ear directly to be told I could have a refund but only for 50 percent of my order 🤷 it and have a manager calling me back. Have continued to ring the shop to no avail as it should be them sorting out the downfall of the other £10 however they have now managed to put the phone off the hook very convenient so disgraceful would not recommend

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natalie smith . 2019-12-01

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