Based on 2.797 opinions finded in 3 websites
Based on 2.797 opinions finded in 3 websites
Nº 1907 in 2648 in Liverpool
Opinions
the delivery time kept changing but it took almost an hour and the chips were only Luke warm.
Kay . 2024-10-11
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Burger was freezing cold and gravy was ice cold too
Leah . 2024-10-11
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driver was polite, food was a good temperature.
Danielle . 2024-10-06
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Zinger rice box missing buttermilk drizzle and bean salsa, was also missing a box of four cookies.
Chris . 2024-10-05
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Food was delivered to wrong address
Dennis . 2024-09-29
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It took 1hr 30 mins to arrive and the estimated time of delivery must have changed at least 10 times. It said the driver was at the restaurant for over an hour so I don’t know why it took so long to make two basic meals. Absolute joke!!
Darryn . 2024-09-27
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Food 2 hours late delivered extremely cold, delivery driver tried to deliver to wrong address once here. Restaurant wouldn’t answer multiple phone calls.
Harry . 2024-09-21
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Very friendly delivery driver. Delicious food arrived hot at my door. Thank you.
Iris . 2024-09-20
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Order says delivered and nothing turned up
Kathy . 2024-09-20
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order never arrived and says delivered
Antony . 2024-09-17
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They told me free snack but it wasn’t in my order .
Angelo Di salvo . 2024-09-16
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I love the store location and beautiful alignment with the outdoor light…. Food is as good always…
Shahid Channa . 2024-09-12
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cold items missing just eat aren't arsed as well
Denise . 2024-09-10
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Very nice meal really enjoy it thank you for your service!
Nathan . 2024-09-09
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Asked driver for the drink he told me it was inside the bag I told him it wasn’t and he ignored me and walked away shrugging his shoulders
Demi . 2024-09-07
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Worfull. Coffee machine never on ice creams never on. Never have anything. Long waits in que. Frustrating especially when told things arnt available. Never seem to tell anyone to park up aswell. Leading to long que's
Craig T . 2024-09-05
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Didn’t get part of order 3 drinks and food missing
Darren . 2024-09-01
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Awful service in store. No one is serving. I wanted to pay cash, filled out order screen, got to the till o look no order. Walked out in the end
Debi Chadwick . 2024-08-22
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Over cooked but service with a smile
Warren McCann . 2024-08-22
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Fast delivery, friendly driver, hot food. Thank you
Liv . 2024-08-22
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Delivery was fast but food was cold due to the fact that the cold can was put in the same bag as the food
Charlie . 2024-08-19
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I gave the amount of stars for quality as i prefer the batter a bit crispier, it was all falling off the chicken. Never the less it was tasty. They need to up their game with the chips, not sure what the seasoning is they use but it’s abit funky. £3 for a small beans is bad aswell, not even a 3rd of a tin for that amount is steep. Shame really cos i do really enjoy KF’s chicken but it is expensive and if you get a bad order then what a waste of alot of money.
Dave . 2024-08-18
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Chicken like rubber clearly been sitting out for a long time. Food was cold - the driver went a very long way around so this could have been avoided.
Jo . 2024-08-13
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Today we being for shakes only as it’s not halal , the girl and boy on the counter were not cooperating I wanted to order over the counter as it’s convenient and app scan easy but they refused and after order ask for bag so put shakes in it as they didn’t provided one I literally hold 5 shakes in tray over the 30minutes walk till home . I ordered on the fitted screen and forgot to scan my app . So no points no rewards. Not happy with service .
Silkkyy Rooad . 2024-08-10
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my buffalo bites were missing n food was cold and greasy even some of the chicken was pink can provide pic
Donna . 2024-08-08
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Good KFC branch, I always eat their before or after flying from Liverpool airport
Omar Batah . 2024-08-04
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overall a great delivery person
Ben . 2024-07-31
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I never got my drink with this order
Deborah . 2024-07-31
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although delivered on time half the order missing
Jason . 2024-07-28
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We were missing one of the fries out of the hot wings meal and both dips!! Not happy at all!
Beverley . 2024-07-28
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I absolutely wouldn't recommend this KFC.
Amin Emziane . 2024-07-26
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Food marked as delivered but did not arrive.
Ryan . 2024-07-21
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Delivered on time but every meal we had was missing items really disappointed
Johnathan . 2024-07-21
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no food has been delivered. i demand a full refund
John . 2024-07-21
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driver told me bottle was in the bag it was not
Alison . 2024-07-21
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Point blank refused to take my order at the counter because I wanted to customise what I was ordering which you cannot do at the self-service tills two members of staff both told me to go and use the self service till even though the word numerous staff standing around behind the counter doing nothing I went to a different KFC And they were absolutely fine with taking my order in person. Do not go here. They are just rude and i would not recommend.
Tim Cunningham . 2024-07-20
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Missing 4 portions of chips off our order!
Lewis . 2024-07-19
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disgusting didn’t even receive my order that was over £40 i watched the delivery driver sit outside driver up and down my road twice didn’t even attempt to get out of his car and drove off and claimed the order was delivered , avoid at all cost!!!
jessica . 2024-07-13
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The burger was ROCK solid. Difficult to bite, not much vegan meat… just brick crunchiness. Defo not meant to be like that. The chips were good.
Astral . 2024-07-10
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Never received my order even tho says it had been delivered but nothing
Bernie . 2024-07-09
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Twice I’ve ordered food and twice it’s not turned up but said delivered. Absolute joke.
Rachael . 2024-07-06
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Burger had no lettuce or mayo on either if them dry and cold
Jayne . 2024-06-22
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Very slow drive through, 25min from order to getting lack luster chicken, no flavour to it only good bit were the fries very good, won't bother with KFC again very disapointing to what it use to be if you have a choice go elsewhere
dave bedwin . 2024-06-22
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poor...cold food next to cold cans
Ian . 2024-06-20
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Fillet burgers were dry and Luke warm..
Laminate Man Flooring (Oz) . 2024-06-19
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Driver tried to deliver food that was stone cold. 47 minutes late. Refused delivery and now seeking a refund. Called the restaurant and the driver had left on time. No excuses for such an expensive poor service from justeat.
Terry . 2024-06-16
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Dry and cold chicken, hardly and sauce on bbq bites and didn’t send a big bottle of Pepsi max and waited so long for it to be delivered
antonia . 2024-06-16
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I never received my order it still says preparing order at 20.05 disgusting
natalie . 2024-06-11
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Fantastic food. Easily the best KFC I've had in ages. Chicken was great, chips were as good as they could be. Delivery was super quick and food was hot too. My go-to branch for KFC now.
Gareth . 2024-06-09
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never got my bottle of Pepsi max
Robert . 2024-06-07
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Order not quite but fab service 😁
Lynette . 2024-06-07
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Very hungry had to order something costing £90
Shannon Wan . 2024-05-31
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one bbq missing and 1 chips and got 10 chicken stripes but a part from that OK daughter was ups set but
Anthony . 2024-05-21
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10/10 Best kfc I’ve had in a while, amazing customer service, food was hot and didn’t have to wait long. Was in and out within 10 minutes. £40 worth of food too so would definitely recommend
Zach Woods . 2024-05-21
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Never go by all reviews as this was the best KFC experience I have had in years so thank you to all who work at this Branch. The service was spot on with the girl serving so patient, as I kept changing the order, even adding another meal on when she was ready to serve. Got home and everything was still piping hot and most importantly fresh !!
Matt Woods . 2024-05-21
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Awful, how hard is it to put the right order into a box. The receipt of the order is literally stapled to the bag
Daniel . 2024-05-17
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Corn on the cob was skinny and about a year old
Spencer . 2024-05-14
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Order arrived but there was no original dip no large coleslaw and no large gravy
Nicola . 2024-05-11
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There was food missing, wrong item in bag, chicken was dry, won’t be ordering from there again
Lynn . 2024-05-07
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Everything was perfect thank you
Hayley . 2024-04-29
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Food was stone cold!!!! Also it wasn’t my order at all. Everything was wrong!!!!
Bradley . 2024-04-29
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The driver delivered to the wrong street. The person living there called me (my number was on the receipt) and I had to go get my food. I electronically tipped the driver a few quid too! I won’t do that again. The food was cold when I got it. Laziness!!
Vicki . 2024-04-22
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Food was cold,worst kfc I’ve ever had
Joel . 2024-04-21
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Ther was 1 fillet burger missing.
Krystian . 2024-04-20
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Lovely. Delivery man was lovely and the food was still piping hot
Vicki . 2024-04-19
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food was stone cold late by 45 minutes i now they are on cycles but this feller must have walked. closing my acc waste of money phone line busy constantly
sue . 2024-04-10
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Fastest KFC delivery I have had. Ordered and it was here within fifteen minutes, so still piping hot and packed well. Chips are an absolute disgrace though. I have had some wild things in my mouth but KFC chips are something else.
Mark . 2024-04-10
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Really good kfc this one Staff are polite Food is cooked perfectly Especially loved there fries with the seasoning on , would highly reccomend
Ryan Sloan . 2024-04-08
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Second time food didn't show up.
Ray . 2024-04-08
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We love this KFC 🍗 😋 😍 food much better than McDonald's down the road although a bit more expensive. Yum
Maz Valkass . 2024-04-08
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food was great but one of my burgers was cold and solid in the middle
Ben . 2024-04-07
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My food was cold as it went out on 2 deliveries out my way freeing cold food and ripped bag
stephen . 2024-04-06
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food was cold missing items aswell wasn’t even edible had to go in the bin by the time we got it refund would be good after a waste of food
Max . 2024-04-06
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Received no dips or fries with my order
Helen . 2024-04-04
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The drinks were missing out of the order (again) delivery driver didn’t stick around to help
Kayleigh . 2024-04-01
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Items missing, the gravy of all things ice cold cans placed on top of chips so they were cold and soggy
Kerry . 2024-03-30
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Fillet burger missing and all items stone cold
Connor . 2024-03-30
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Am sick to god of having items missing from my order when I do just eat an today they put the ice cold cans in with the hot food surly the staff have brain cell between them !! Items today was two large gravys an chips from meal absolute joke it is !!! 50 odd pounds I paid for my order an had stuff missing never mind ice cold food !!
De Newman . 2024-03-30
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0 stars from us but google doesn’t do that so had to put 1, KFC Speke rd, 10 piece bucket with 9 drumsticks in. Then found human hairs all over the chicken, absolutely vile I will never go back again !!
Kelly Bain . 2024-03-24
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Nice sweet chilli chicken bites
Chris T . 2024-03-24
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ordered 2 trilogy box meals and a mighty bucket for one. both trilogy box meals came without the mini fillets and the might bucket only had 3 mini fillets in. payed 35 pound for 3 half meals really disappointing 😞
Kayleigh . 2024-03-22
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Never send any dips, supposed to get four and also bought some too, food is alright though
antonia . 2024-03-20
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Received order chicken wasn't cooked properly disgusting
jason . 2024-03-20
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Missing items, very disappointing
Piotr . 2024-03-19
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My order is wrong there is no gravy with any of the meals just corn on the cob an no chips kids meal had corn an box of popcorn chicken for £6 are you serious??
Ashley . 2024-03-18
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Order was fresh with no items missing
Hannah . 2024-03-18
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Awful. Missed out fries and chicken, as usual. Drinks where flat, food was *ice* cold. "Refund" was credited to my account when the account doesn't get used, so, basically never got a refund. Minus 5 stars.
Ian . 2024-03-13
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Forgotten my chips and gravy !!
Sara . 2024-03-10
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will defo be using this again 👍👍
Steven . 2024-03-09
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Delivery time changed 4 times waited over 1 hour when it turned up it was cold again will never order off this site again
Steven . 2024-03-08
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I ordered a 10 pc bucket and 7 of the prices were drumsticks…. This is unacceptable when I paid £30
Timothy . 2024-03-08
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No corn on the cob so only a partial order no Happy with service.
Gary . 2024-03-07
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I asked for no legs and I got a bucket full of chicken legs
Kirsty . 2024-03-07
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driver was friendly and polite food was warm
Neil . 2024-03-07
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food delivered on time but 1 of our meals was missing and a box of the chicken stripes in its place
Emma . 2024-03-07
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KFC......fine as an occasional fast lunch. Good service but needs more regular cleaning.
Steve Kane . 2024-03-04
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Some of the chicken was seriously undercooked and therefore inedible, other pieces were incredibly dry as though they had been sat there for a long time. Was not great
Kat . 2024-03-03
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wrong meals delivered and a missing kids meal
barry . 2024-03-01
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All three meals had items missing
Linda . 2024-02-28
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Very disappointed as the chips were cold, the zinger burgers were missing some of the ingredients and it was all mildly warm/cold. The 4 Supercharge sauce pots we ordered were missing from the order too.
Sue . 2024-02-26
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2059 Opinions
In a word Deliveroo, forget any pretence of customer service too focussed now on getting their phone orders out, should be a entirely different area for phone orders, place is a joke, I'll make my own from now on.