KFC Liverpool - Great Homer Street in Liverpool

food was cold and delivered wrong meal

Placed an order. 2hrs later, still not received the order but says it’s been delivered?? Will be getting a refund.

the chips are cold and the chicken burger was also cold

Forgot loads off the order but what's new when it comes to these companies

Food is lukewarm warm at best and only got 1 wing and one tender in my mighty box

never even got my order 2hrs 30mind later it came up delivered after the courier was offline for the whole time. always ordered from here but never again! just eat customer service is non existent and the restaurant was no use either.

Overall meal was ok. The chicken had been reheated so didnt have that nice crispness to it and chicken was very dry. The gravy was so runny it was like water!!! It was still edible just about so sorry i csnt give it 5 stars today. The delivery driver was very polite with a smile so he gets 5 stars x

Charged for a car breakdown while the KFC was shut. If you’re car breaks down don’t go near the place, in fact, drive on and endanger other road users or be charged £60 for the car that breaks down and £60 for anyone that helps get the car back on the road. No parking between the hours of 01:30 and 10:00 without a barrier or clear signage to show that the car park is part of KFC and not Sainsbury’s or McDonald’s (even though there are signs for both in this section of car park) is simply a ploy to extort money from people and make KFc money while the KFC is closed. You think you’re doing the right thing by going somewhere quiet to fix an overheating engine so as not to disrupt traffic or endanger other road users but these people couldn’t care less as long as their pockets are filled with your hard earned cash. I was there less than half an hour and didn’t cause any issues for kfc or their customers while I quietly sorted out another persons car to make sure the spaces were free when the business re-opened but I should have just left another person stranded and allowed for business to be disrupted as it cost me more than what I earned. KFC couldn’t care less and gave me a generic response and my appeals were rejected by UKPC even with evidence of the issues and an invoice of repairs to the other car. What a joke!!! Avoid this money grabbing place like the plague KFC: if you’d like to contact me and have me remove this review then reply with some details so we can get these unfair parking charges quashed. I will be writing to multiple other places about this as this seems like blatant entrapment of anyone that is unfortunate enough to mistake the car park for being a part of the wider retail park UPDATE: sent the details on 30th October no reply from the store just yet

Didn’t receive my order and it was marked as delivered

Okish place to visit food is good but atmosphere is not that good. Tables are mostly Dirty

Didn’t give me the right order.

I ordered 44 pounds worth of food when it arrived it was freezing cold and I made a complaint and was giving £9.74 refunded to my just eat account and never even ate the food so now I have credit which am not going to use which I found appealing

someone forgot my extra 2 hot wings. please

Items were missing from the order. !!! Food was ok. Delivery great.

never turned up an says delievered so I best be getting a refund

late and then cold, every item. nearly £40 too?

Ordered bucket to receive 5 drumsticks and 1thigh chilli bites were all over the bag so everything was sticky. For a £50 order and the quality of food was terrible. Really shocking for kfc

Well, this was the fastest KFC I have visited in a long time. We have waited up to 40 minutes in others. The only thing I would say was they didn't put straws or a fork on the tray. The security guard who kept watching me eat was a bit off-putting, but overall, a good meal.

When was the last time the oil was changed in your fryers frys are advertised as crispy not floppy opened gravy pot was watery and stunk of grease it was swimming on the top of the gravy was so disappointed for the price there charging come lads n girls pull your socks up and be proud in what you do I know it's fast food and not gourmet dinning but take pride in what you produce

delivery was wrong can i have a refund please

Me and my mum both got food poisoning form this kfc store food was absolutely vile and cold lashed in the bag don't go here awful

worst KFC ever they never deliver what you order but alright taking ya money am sure staff do it on purpose absolute joke

Again this keeps happening! Get a call asking for address then can't understand what I'm saying, result no food ordered but says delivered!! Then asks do I want a refund for the food but nothing about delivery cost included. Very poor service..

it was delivered We are just about to eat, Thanks for delivering 💋

I told them no salad sauce in 1 of the wraps they just ignore my message as my child has allergy I am really disappointed!!!!!!!!!! never order again ever

Its said order excepted for about 45/50 mins before then saying preparing it took 1 hour from ordering to receiving it

Large outlet with customer parking & drive thru option. Polite staff and clean dining areas.

No Mayo Dip 😕 other than that food was hot and very good 👌

it was delicious, We all enjoyed it, Thanks 😋

The wraps and chips were warm/almost cold

Worst KFC i ever had!! ordering online here for delivery, the chicken insanely salty!! chips soggy and no taste at all, gravy sauce very bland😂😂😂 They even didn’t know how to cook, i’m expecting too much cause starving at night after a long journey thinking KFC was the good option, my bad… spend £30 for nothing, throw everything to bin, reported to uber they just refund £1 for delivery totally funny🙃

We have had dinner here. The ambience and service was good.

Food was stone cold and missing items

not give me 8hot wings second time not give me all what me pay

The food was hot and delicious 😋

The order was all wrong from missing buns on burgers to missing chicken

Burgers come wrong after me leaving a note joke of a place

Excellent quality food & service.

Order was missing drinks and 2 wings. The delivery guy came back with the drinks and my daughter took the wings without me knowing. Food was delicious as usual

not give me complet not have 4 fries

Failed to deliver my order. Abysmal!

cold and like it was sat around for hours

delivery man very polite and friendly

Order says it’s been delivered but it hasn’t arrived !

I ordered a delivery from this KFC on Monday 19th I spent £45 in total I was not impressed at all I placed my order and they accepted it 1 hour and half later still nothing tried phoning the restaurant but got no answer off of them for then the order was cancelled I don't recommend this KFC at all avoid at all times

Good says delivered but hasn’t been delivered to us £36 pounds worth of food

Not all europ bank account accepting in KFC

My meal toke about an hour, then I went to eat it ,it was cold not warm but cold I expect the chips to be cold but not all of it I put the chicken in the air fryer ate what I could but it was not the same taste

2nd time an item has been forgotten. On previous order gravy was missing and now this order had no fries with the mighty bucket.

always fresh and fast delivery thanks

He snarled and shaked head when I came to door

The food was cold so I had to throw it in the trash...very annoying

Food missing never put sauces in or gravy chips were solid couldn't eat it went in bin

Typical KFC which generally has quick service, although not on every occasion.

The chicken wasn’t cooked properly on the burgers

Lots of items ordered but not delivered: large coleslaw, large popcorn, 2 corn on cobs and 4 fillets missing. Fried chicken was not crispy at all but just very oily and already cold. Very disappointed.

What can I say, once again our order was messed up. We ordered a family bucket with mini fillets on the side. We ordered two large gravy’s for our side. We got our order only to find we had no chips and 8 small gravy’s. This is shocking and a joke. These people who work in KFC are absolutely thick and can never get our order right. Why we even bother ordering from here we will never know. So now my kids are sitting there with two mini fillets and a pot of gravy each ( no chips).

Great! right order too. Just cold had to zap for 5 mins in the air fryer and it was fine.

All good even put extra dressing on salad as asked for

arrived on time and very friendly

half tge order missing refused to send out rest of order

Chicken piping hot, I hate kfc chips so just had chicken

Devastated did not receive my food

Place is nice and clean. Service was quick. Staff were friendly and helpful. Parking has easy and this is in a convenient location

All good. No issues with anything

staff dont look at notes left and send what ever they want even if its cold , the chicken breast in the burger looked like it was rolled out thin , wont be buying one of these for WHILE !!!!!!!!!!!!!!!!!!!!!!!!!

This order did not get delivered I have waited and waited and waited and my order has not been deliver absolutely disgusted

Best KFC in all off North West. They know how to spice and season it with the original KFC bite Smillar to what I always had in USA and South Afica. Some reviews here are unrelated to the food quality Theses reviews bellow are irrelevant 1. Delivery taking long( review= ubereats,justeat) 2. Parking fines for taxis (really?? Unrelated) 3. Number of employees (people call in sick) 4. Drive-through always full( people love it)

They completely screwed this order. None of the fries arrived, neither did the coleslaw with the Boneless feast... instead substituted it with a tiny pot of mash potato and four sweetcorn cobs. Don't they check for braincells before employing people?

Food was cold, chips were missing. This is all the time with KFC. Can never get an order right. Waste of money once again.

Absolutely gorgeous food, no missin items will order from this one again thank you 💕

Am a Taxi driver an got a £262 CCJ carpark fine for dropping off a KFC employee early hours in the morning. Avoid this KFC!

Many thanks.. made my mum super happy and driver went above and beyond♡

The food arrived and Was Hot, it was delicious 😋

Amazing courier excellent delivery person went above and beyond

Food was stone cold and over an hour late

Signature fries were inedible and went straight to the bin. Some of the chicken was burnt and only edible with the gravy. The sweetcorn was fine. The Colonel's herbs and spices were overwhelmed by the overcooking

Once again we order a bucket to get 7 legs and only 3 other pieces of chicken. The gray was so dark and thick it was not edible to eat. The box of chicken never even came with a lid so the chicken was cold. It looked like it all had just been thrown in the bag without any thought. Very disappointing dinner and a waste of money.

left out can and the kids meal portion size is something you would feed a two year old so keep this on Monday when ordering for kids.

There was football people out but not too busy. Ordered and received quickly

very helpful young man who helped me with my order as i had to call to explain what i wanted , ,and nothing was a problem for the guy, my order came and was just how i asked it to be , shame other staff dont have his phone communication skills , thank you mate , it was noice :)

New BBQ burger was cooked to perfection! 😋

chicken I got is getting rotten smell seriously not satisfied

The food overall was good, it came hot and delivery was very fast. However ate drinks were missing which I paid for, so I am very disappointed about this

Called restaurant who told me they’d given the driver my food at 21:17 it wasn’t delivered until 45 minutes later cold.

Wrote specific notes on how we wanted our food as I’m allergic to mayonnaise and it came the total opposite so we didn’t eat our food and enjoy it

Okay I'm not someone to leave good reviews, but man they deserved the 5 stars from me today, I think it's the only place in all Liverpool where you can eat a proper KFC

Cold food …deliver guy very pleasant

my food seemed undercooked and slimy with grease. i couldn't even eat it.

I recently ordered through this restaurant and the food arrived two hours late, even though i made sure i ordered an hour before closing. By the time i got my food it was so cold and I couldn’t even eat anything. Now the restaurant is somehow not responsible for refunding me my money or taking any responsibility for this. Really disappointing

The chicken was overpriced overcooked, and a staff member had a bad attitude

Awful driver went on a mission and arrived 20 minutes later than he should have and everything arrived cold

Not happy my fries is missing 😕😡😡😡

My food arrived late when my food was all mixed up at the bottom of the bag the fries where soggy and all food was stone cold I would like to request a refund

Food didn’t turn up waited 2 hours an no food arrived

10/10s from here ! 👍wouldn’t go to another kfc! Always on point! Never misses items from your order either, ever ! Always piping hot too👍staff are amazing here 👌

order was correct, could have been a bit hotter though

meal was freezing won't b ordering from here again

We didn’t recieve our order! We were stood in the delivery area and did not recieve the order!

Best kfc about 10/10 GHS as always 👌👌wouldn’t go anywhere else. Staff are amazing here too👌👌