KFC Laindon - High Road in Basildon

No issues with food as it's as nice as other KFCs but this particular store always seems to miss something off the order and annoyingly just eat won't always refund what's missing

The food was inedible, because the chicken tasted off. Additionally, I received the wrong cookie that I ordered. I order white Cookie but they sent milk cookie instead. Unacceptable as we spend a lot of money to order the food and its send to customers in a poorly.

Only drinks was delivered no food

delivery boy wasn't not helpful.

Although I had very clearly left notes for the delivery to be bought into main reception area of the office. The driver wanted me to meet him in the car park

New ordering system is overly complicated to redeem student offers. You need to order at the self service and then pay at the till. It was explained very badly initially and then I was told there was nothing they could do.

Delivery on time and all items on my order delivered. Another great order!

Cold food wet bags delivery driver used a normal bag instead of a delivery bag ruined the food the driver fault

Rubbish wrap. Old chicken, and zero salad/slaw…. Just old chicken and sauce. Very disappointing

tasty food, great delivery courier, chips are overpriced for the amount you get portions seem to be getting even smaller

the food never arrived i was not contacted at all .no one rung the intercom . no food left at main door but you are refusing to reimburse me my money after I complained

Delivery on time. But two sides were missing off my order today!!!!

Food awful- 4 drumsticks in a 4 piece meal. Food also cold.

Actually the delivery man delivered it on time but the restaurant took too long to prepare my food.

Delivery Driver was very patient.

Great service! Friendly driver

Always missing items in the order

Order was correct (inc request for no sauce on my son’s meal). Food arrived hot & on time. Highly recommended!

Everything was wrong with my order

chicken gravy was missing from the order

unfortunately only 2 small chicken legs of regular kfc chicken was delivered. there's usually a large chicken breast and a leg in a 2 piece order. very disappointing for a regular customer.

Absolutely poor got the wrong order and phoned to tell you all they said they will give me my money back

Check your order before you leave

The delivery person wanted a number we couldn't understand him and eventually after a long debate we eventually found what number he wanted and we have never been asked for a number code before as the food was just delivered is this a new thing?

Just got some kfc got a salad box chicken was small there was not tomatoes or salad dressing and had a sweet chili twister wrap but the was no sauce and some chips but they had no seasoning at all tasted like a potato

In my opinion The cleanest of the KFC in basildon fast service

Food only warm when it arrived

I enjoy eating here as staff are so friendly and helpful. A lovely member of staff showed me how to use the ordering machines

My food has not been delivered despite being marked that it has

Food good and what you’d expect from KFC, quite often get order wrong though, wether it be missing items or ignoring requests for no sauce/lettuce etc

popcorn chicken was missing from my order

Friendly delivery driver and no issues with the food

Food delivery was fast and food was hot.

I placed my order 7.24pm and didn’t arrive until 9.33pm. That is over 2 hours which is absolutely ridiculous and poor service.

was over 2 hours late , because was waiting for a deiver to turn up

On time delivery. All items delivered. Hot food. Would order again.

I like KFC, this branch is fine. Very efficient service. Problem with KFC, especially these days, is it's expensive. Nice to have occasionally though.

Never received the order, got a delivery notification at 21.26 telling me my order was delivered at 21.40, not sure how that works? Absolute shambles on just eats part, if you can’t assign drivers don’t take peoples money!

Food order was wrong… again. This restaurant is useless.

Very friendly team here, food is always better than local pitsea branch

You forgot a wipes and forgot to put in a spoon for the beans

I was watching the delivery time on the app and it kept moving backwards, when the delivery driver finally got here the driver asked for the last 4 numbers of phone number, it took him about 8 times to put the right number and in, all the time blaming me saying that the number was wrong if it wasn’t for the grandson dinner I would have told him to take it away, therefore I will NEVER be ordered again from just eat

Restaurant did not follow order notes. So couldn't eat fries as add seasoning on

Would have got 5 stars but once again order incomplete - how can you order the basic 2 wrap 2 fries deal for £10 and only get one wrap - don't think I've ever received my entire order from kfc laindon - delivery man was lovely even apologised for being late

Really chilled place great service time and the quality was amazing

Don’t deliver mash with no gravy

the gravy had been kept on its side so one whole tub emptied into the bag. Was sent BBQ bites instead of buffalo bites

I prefer to drive through as its quick and easy. Always enjoy my orders when i want a cheeky takeaway. Havent sat in the restaurant butpretty standard and nothing above and beyond. Using the Koisk was fine and wait time wasn't long.

order was cold and missing items joke of a company

Food arrived quickly and hot but o ordered a family bucket of chicken and received only two breasts. This was disappointing.

friendly and helpful member of staff who helped us out on choosing on the self order screen and bought our food over to our table..he is a credit to the establishment

Been looking forward to it all day, I wasn’t disappointed at all!😋😋

I am disgusted. items missing(mini fillets) and rest of food stone cold. managed to arrange refund for missing items but I want refund for rest of cold food please

I ordered two item but received one,not happy with that

hardly any chips and and the food wasn't very good quality.

I stopped using KFC because they never got the order right and it goes to show leave it a year and they still can’t get it right . Poor service as ever

Delivery driver was super polite and very professional. 10 stars 😊

One mini strip short disgusting,ordered four and got three still hungry order not good

food didn't travel well. soggy chips, chicken greasy and flavourless and wrap smaller then when bought in store. wings were ok. popcorn chicken was cold.

The Tango can was missing and the chicken was so dry and unrecognisable

One of the best kfcs I been to all because of Noah. We were struggling to find one of the meals in the kiosk and he came and helped us find it with a smile on his face. He definitely needs a raise or a promotion as he was on point with the cleaning and with all customers. As a manager myself I would give him a promotion myself. Well done Noah for making our day.

Noah is absolutely brilliant. Exceptional worker! Great visit to the store, was very clean and good food.

Good food quickly delivered. Thank you

Missing items! No quality check before sending over delivery.

the service at kfc is too slow and you have to wait a long time. my husband ordered food and waited almost 1 hour.

Order didnt arrive im not hapoy i want a refund

I didn't receive my corn on the cob

Getting more and more expensive for less food. Service was quick.

My food hasn’t been delivered even though it said it was delivered!!!

Arrived on time. Lovely & hot!

service fee should be optional not mandatory

Did not receive my order. Disappointed 😞

my food was great except how could they forget the coleslaw it's not rocket science to do an order so was upset about that.....

Very bad in packing the order... Always missing items in take away. Be careful and check before you leave the counter. Avoid this KFC...

Fast delivery, food hot and very tasty

Not a local, was passing through, friendly tidy and food was fresh and hot

Ordered KFC takeaway arrived promptly but when I Opened the bag again the drink was missing So I called the local number and the member of staff I spoke to was most unhelpful and just kept saying they didn't have a driver to deliver my drink This is about the fourth time this has happened and I am not impressed

Chicken was alright but chips were awful as always, delivery driver was a good laugh though and a very nice guy, credit to the company

KFC Laindon - High Road has never disappointed me. The food is consistently good and the service is quick. A bonus is that they serve coffee, a rarity in this area. It's a reliable option for a quick meal or caffeine fix.

Hi, The food is delivered, Thanks

A portion of chips was missing.

Received the wrong order which was food I do not eat so was left very unhappy with my experience.

Fresh food, crunchy Lettuce even the staff were friendly

Order never arrived even though the app said it had been delivered

Went to KFC Langdon Hill and was served by a very respectful and polite man named Joe, he made sure our service was very stress free and that all of our food was hot and fresh and did not leave us with one bad thought. This is the ideal level of service I expect all crew members to be trained to and I hope Joe gets some praise for his performance and level of professionalism. It was late at night and he still looked like he loved what he was doing and was very good at his job

1h25min for a basic delivery. It's just appalling. I would expect that from a London branch, not from a quite local Essex County KFC. I am afraid I will not be ordering fron KFC again. The HQ should look into. Sorry for my review, but I cannot help myself as this is not forst time.

Nice outlet to dine with family. Enough parking spaces. Takeaway and dine in available. Drive thru also. Enough chairs to dine in. Fast service. One person is always there to help customers place orders, clean tables and mop the floor. Easy to reach. Situated opposite the laindon train station.

Useless and really unprofessional business with no customer support number. Even though my KFC order was never delivered, the Just Eat app shows that it has.

Super polite and nice delivery man. Called to clarify my location. And delivered it at my door. Thank you .

I did not receive all of my order I receive the incorrect drink And 1 chip was missing

Driver did not deliver to the address.

everything was cold, hard, dry. inedible

The burger was great but the chicken coating was a bit sparse and it was very cold whereas the burger was hot.

Really bad delivery because I never received my order I called Laindon Basildon kfc not good at all they don’t ever know there drivers not happy at all so bad .

for a simple quick meal it turned into half a portion of chips and a missing drink. Will not be ordering from here again. very dissapointing.

Order was not delivered. The app doesn’t provide an option explaining what to do if this happens.

Order Status said delivered but we haven't received the order. Called KFC to advise & they told me to call just eat, which I did to have an automated msg telling me they only support customers with orders via the app or online. Went online, typed in my msg & sent it to just eat to get a msg back saying they'll respond with an update within a few days. We've waited over an hour for our order & spent over £40 for it to just not turn up. My partner is now driving to the restaurant to order this again so our kids KFC treat has ended up costing us £80! Won't be ordering again, disgusting

Food wasn’t on time, there was too much food for the driver to deliver so therefore they had to deliver food and drinks all in 2 deliveries. The second driver came 15 mins after the first so not only was the second delivery late & cold, people had to eat parts of their meals at different times where we wanted to eat it all together. I would personally like a refund on this order the quality of the food that arrived was appalling. I won’t be ordering from there for delivery again. One of the pots of beans given was also half full as though they had been half eaten.

Nice big sign "cash only" until you tell them l only have a card. But not happy. The chicken was full of oil.

Not ordering from this KFC again, had 7 phone calls with the driver who kept failing to find our address despite being very clear on the address order and phone. Food came stone cold and the time it came it was past midnight and we had to throw it away. Absolutely disappointed.