KFC Kidderminster - Stourport Road in Wyre Forest

Great service from the team. Food cooked to perfection, always hot and fresh. A lot better than some of the competitors!! Brilliant service and food alike. Thanks 😊

Good place to go and eat but not enough parking for how popular it is the food was delicious and hot the service was quick and was a great atmosphere to be in but the only problem was they had no soap in there toilets

AWFUL experience today. My good friend ordered a drink and it has been 15 minutes and they still haven’t given him it! They are taking the mickey! Don’t go here !!!

Very expensive sive. Order wrong when asking just for chicken. Won't go again as food not overly hot

I don't know why I keep ordering from this place. Every time I do they mess it up somehow. Like placing a cold drink on top of the fries inside the bag, or ordering a £20 bucket and receiving no thighs, just 6 legs. It's not on. I will no longer be bothering with this place. Enough is enough now. Food tastes fine, but everything else is seriously lacking. And the kfc chip portions are an absolute joke. It's getting close to 50p per chip. Done with this joke of an fast food choice.

called the shop my order said preparing for 40 minutes & the delivery time kept getting later was told that they were waiting on a driver but my food was ready and being kept warm. 30 sec later the driver was half way here. Driver had waited 30mins

corn on the cob was hard and cold everything else was fine 🙂

The driver didn’t have the food in a thermal bag so it was lukewarm when it arrived

Just awful I'm afraid. Staff don't seem to have a clue, food hit and miss. Wait times horrendous, oh and I'll never forget the time I ordered a Trilogy box and the popcorn chicken box and the burger box were filled with nothing but lettuce!

Half my order was missing and the food that did arrive was cold. Will not be ordering again so disappointed. Awaiting my refund. The only good thing was the delivery driver as he arrived very quickly.

the foods cold there's two fries missing aswell as the mash

Food is good service is okay. There had been a few time they gave me wrong drink or forgot part of my meal. Think the drive threw intercom is broke as have to shout and they still can't hear you

Replaced drink we paid extra for with a fruit shoot without our knowledge or any refund

Delivery driver went to bewdley before coming to us so the food was freezing missing fries

Mostly ok tbh but one of the cookies was subbed for pineapple pops but we are all unable to eat pineapple because we can't tolerate bromelain. Better than usual though because we normally end up with someone else's food 😅

Food was 2 hours late and cold

Missing food out last order which I wrote about no refund of it

Well lets start from the thing that I paid for the drinks but didnt get any.

Waited over an hour for food to turn up and it was freezing cold when it arrived

Its getting annoying now with this store. I always have something missing from my order. I had once again 1 pop corn chicken not on my order. Won’t be using this KFC again. Can’t wait for the new KFC to open. Very disappointed!

wrong order, can't get through to the restaurant

We ordered a 4 piece boneless meal and 4 chicken legs were delivered. My lad doesn’t like chicken on the bone so barely ate any chicken. Refund needed

Items missing from order and cold food

Ordered an uber eats here and ordered a four piece- they sent me two and a half, as well as this the extra dip that was payed for didnt arrive and food was stone cold

order was cold chips were crushed at bottom of bag

it's not the fact that it arrived 5min late but it was cold except the gravy that I didn't order and missing £3 half a corn that I ordered. If the delivery is nr? then it will obviously arrive cold... cold KFC chicken and fries is not good tasting.

It was cold and looked like it had been thrown in to the bag

Several teams missing from order and what we did get wasn’t cooked to standards.

half the food missing, some wrong that couldn't be eaten because of allergies and majority cold....wouldn't bother again

Driver did not call, when I went out to look for the driver he wouldn’t hand it over and was rude! Absolutely disgusting service! Wasted my money!

Items missing from order . Chips cold

4 pieces of chicken drumsticks.The can of pepsi was warmer than the food ! won't be ordering again.😠

This is our go to place for fast food, always well presented and staff are always helpful, only thing that let's this store down is some of the customers who treat it like a bin.

second time we had ordered from here, both time had had items missing

Order aero krushem didn't have it then was told to wait 20 mins for food then apparently it was packed then "thrown away because they wasn't told that we had to wait 20 mins from their colleagues" and as they give us our over £50 order then they didn't have sides as they're packing our sides their in deliveries. So even though we didn't get our corn, mash or gravy they were so "nice to offer us 2 cookies" for the pregnant girl and her partner if it was for the fact they were blaming each other and my partner didn't want me to make a scene I would have asked for a refund. Waited over hour and half and food is cold and they even just to top off the whole experience forgot the chicken in the box. I'm so appalling of the short girl with a lisp and the tall lad with braces on the front counter today at 8:30pm and 10pm

On our way back from a trip, we stopped at the local KFC for a quick bite. Ordering was done entirely through self-service screens—efficient, but a bit impersonal. The food was fresh and better than my last experience, but the cleanliness was lacking. The outside tables were dirty, and the toilet areas were not well-maintained for a restaurant.

item missing and app not working- no reply from shop

Missing food item, tried calling three times but no answer at all, went through the online steps to get a refund. The rest was fine. A bit disappointed didn't get all the food though, was really looking forward to it.

my food hasn't come but it says its been delivered I am furious ad spent £30.01 tried ringing the delivery man and it goes to answer phone.i would like my money back please.

ordered a family feast 10 piece bucket with extra wings came but no Pepsi max bottle of pop ...

The food was delicious, however, the order was incorrect - spicy wrap sent instead of BBQ wrap.

Food was ok. Service was just typical KFC I guess. More of a transaction than an interaction.

items missing from order and couldn't contact anyone

Gentleman was friendly and patient waited for me to get to the door greeted with a lovely smile

I won't eat hear due to all the bad stories I've heard! But, it's all the crap in the surrounding streets that annoy me! Give you employees some overtime to go and get all the rubbish off our streets! Even worse, they are soon to open another branch in Kidderminster!! More crap in our canal! It's bad enough trying to clean up after McDonalds where their rubbish can be found in a 4-5 mile radius! Take some responsibility...you make enough profit each year!!

Double zinger burger missing from the order so paid £8.99 for item I didn’t receive

Staff can't read, asked for gravy and was send mash potato,

Busy kfc that sometimes you may have to wait but service is great and food as it should be .finger licking good

Missing items in the order. Frustrating to say the least!

Portion seemed smaller than usual

nice chicken , unfortunately the fries where cold but I think that was due to the traffic over the stourport bridge , the delivery guy was a nice guy

food arrived cold, why would you put hoy food on a cold can.

Ordered an 8 pc bonless banquett. When it got delivered - No chicken, no drinks, no coleslaw. So for £30 I got 4 bags of chips, a tub of beans and some popcorn chicken. Sums Kidderminster up nicely..

all OK apart from our 3 cans of pop were missing from our order!

Yet again, missing something from the order. It seems impossible to get everything that is ordered and paid for, I am fed up of complaining to the delivery driver and Just Eat about this.

I asked for gravy and got extra chips

KFC new signature fries are disgusting!! Wouldn’t order them if you can avoid it !!!

Food was tasty, just a shame I was missing my large popcorn chicken and delivery took nearly an hour.

Burger in the box meal was supposed to be a zinger burger but was a standard burger food wise the rest was ok. Delivery driver was supposed to ask for a code to make sure he has the correct house but didn’t ask for it so could of easily delivered to the wrong address

The food arrived on time but was terrible quality- probably the worst KFC any of us had ever had. The chicken was greasy and didnt taste good at all. Very disappointing

everything straightforward - driver polite and friendly food good

Ordered online and the sides were missing, called customer service and was told nothing can be done, asked to speak with supervisor and was told nothing would be done and the call was ended. Tried calling the Kidderminster branch and couldn’t get through. Absolutely shameful

Good food, good service. Very pleasant delivery driver

ordered a piece bucket and was all legs and didn't seem fresh

everytime we order there are items missing. This time there was no drinks with any of the meals.

my food was missing creamy kfc mash this isn't the first time items were missing it's happened before I wud like to be reimbursed for the mash £2.99 it all mounts up.not happy do ur job properly.

half my food didn't arrive and they wouldn't answer the phone

Never arrived but still charged me and wont refund avoid like the plague

Excellent food, piping hot and fresh, really impressed

kids meals all missing .. and only got half of the other orders .. very disappointing

no sweet not hot chicken wings and no cookies

Food delivered hot and on time, everything ordered delivered this time 👍

I like to be positive. After all they’re youngsters starting out and the poor lad in service was overwhelmed by lacklustre colleagues. Even so learn to clean up after the lazy customers who leave empties in the table. Then again all the bins weee full.

No mash that I ordered no corn that I ordered and no drink with the meal!. Not happy considering mash is all I can eat fuming

my order was cold and missing items and replaced with things I didn't want the quality of the food was very poor considering how much I spent.carnt anyone do there job properly these days. this isn't the first time our order has been wrong.not happy at all.

the fries were cold and soggy

Smallest amount of chicken I’ve ever received from KFC,

I ordered a zinger stacker meal + 2 hot wings and a Pepsi max. I received an ultimate bbq burguer + corn + 2 pieces of chicken and an orange tango. Completely different order…

Very overcooked and over seasoned. very disappointed

delivery time got changed twice so had to wait 1hour 45 mins. And the food was cold. If it had been delivered by the first time estimated it might have been hot

I ordered at 20:56, original delivery window was 15-25 mins. The window kept being moved back by 10 mins at a time. Nearly 1 1/2 hours for a 'fast food' delivery! Very dangerous for me being diabetic! Then the order was missing several items and everything except for one item was prectically cold. You need to do better KFC...much, much better. This wasn't just a bit wrong, it was ridiculously wrong. If the staff can't do the job right, get someone that can, it's not rocket science.

Ordered on the app the food turned up On time and was hot and fresh and there was nothing missing

Wings was missing, plus popcorn chicken and drink. Rest of the food was cold, to the point where i had to throw it away. i won’t be ordering from this kfc again, as there is always something missing and an issue with the food

Joints are not good, and not cooked properly. Burgers and chips are good

Food was stone cold, delivery driver had been to multiple addresses b4 mine then went to wrong address had 2 ring me but his english was poor

Bag left on the stoop without a knock or bell ring. Not all of our order came, ordered a 4pc meal got a 3. It’s always something with this shop.

The place is absolutely filthy, ladies toilets were disgusting. No toilet roll and urine all over the floor. Tables are disgusting, floor is disgusting, bins are overflowing. Shall not be returning in a hurry!!!! Filthy Hole.

Waited 15 min then they tell me they give my food away to someone else the Indian boy in the window was rude an my food thrown in bag bunch of clowns

asked for chips as I liked the supercharger sauce for which i paid extra. For the sauce to not even come. Which was pretty much the main reason for the order itself as I craved the sauce and was gonna dip the chicken in it. so due to the main reason for the order being missing. you get 2 stars. Next time I will go and collect as I refuse to pay extra for chips for the reason I ordered them to not even come

Quick service, very polite staff and a good branch compared to some.

Ordered from here twice: first time food arrived cold, second time - wrong order delivered and driver tried to get me to accept an order that was not mine, which I refused. This KFC needs to get their act together.

Time kept changing for delivery. Started at 19:15, then kept changing eventually arrived 1955. Two items missing from the order. This seems to happen every time we order from there. Not happy

Great food and staff here in the Kidderminster store, had a small problem with my order and the staff and management were fantastic. Definitely recommended and well done team

The chips and drinks were missing

took ages and they put my cold can of pop on top of the fries. why would anyone in their right mind put a cold can on top of warm food?

Never arrived, I think they delivered it to the wrong house

I spent well over £50 on 4 meals to only received 2 complete meals. Chicken was missing from 2 BBQ fillet tower meals and the food quality as a while was highly disappointing.

Time kept changing ended up being over an hour for delivery!! Only half portion of chips delivered, no sauce delivered all food cold terrible restaurant

Very slow on Friday weekend less stuff takes 1 hour for one order

Absolute waste of time. Very slow service.Disrespectful staff. Manager the big girl should not be manager very incompetent. Infact waste of time. Just sits outside and chain smokes