KFC Ipswich - Martlesham Heath in Suffolk Coastal - Phone Number, Reservations, Reviews

This is by far the worst KFC in the all country. Always dirty and somehow the chicken it’s no where near the other KFC’s a shame really .

Excellent as always... Quick service, nice and helpful staff. Highly recommend 👍

The food and chickens are great, but one concerning thing is that I can't get delivery anymore. I used to, but now I can't. What's that about? Buy other than that it's alright.

It would be nice to at least have big and small chicken wings , than almost all microscopic ones as has been every time the last five times....I'm very regular here...love the hot wings but very disappointed with the picking.

Restaurant FILTHY. Toilets FILTHY.

It’s disgusting! The whole place has food all over the floor, filthy tables and staff that just ignore the uncleanliness. You literally have to ask the staff to clean a table for you! It’s gross

Only 3 cars in the drive through at 16:30 waited over 20mins. Shockingly slow service. To top it off the chicken was very poor quality and chewy. Would not recommend this outlet

About 9 chips well done Martlesham KFC quality control, you guys need training

The sticky packaging was opened, I am not going to eat it. Automatic one star, because now I cant know if the driver touched it or the restaurant failed to secure it.

Chicken was pretty good, but even for a KFC this location gives a VERY modest portion of chips. Two portions here roughly equals what you would expect from a normal chips portion.

accidentally put the wrong house number in and the driver was extremely rude and aggressive about this

Ordered on the KFC app. Food arrived very cold. There were missing items. Called them to be told,go to app and complain. Really not worth the price and service.

I mention about the gravy i just leave a note double check the gravy and still no gravy i paid for that

tad bit late but it’s alright since he was nice abt it and very apologetic. love that <3

The order was correct this time

My son said it was ok, but PepsiCo machine not working wasn't good

Food was cold. 3 piece meal was all leg, no breast. All food was cold and no Gravy.

This is by far the worst kfc Iv had, the food is so poor that the chips don’t even have patato inside and it’s rock solid, My boyfriend has chipped his teeth because of it. Never go there!

Oh deer. Tried to order on the drive through and sun and scratched screen don’t work. Not sure if there was suppose to be someone at the first scene but no one there. Gave up on drive through and went in. Screen not working well and ordered from the till. Very frustrating experience and not one I’d look to repeat. Needs a visit from the big bosses to shack it up

A good KFC, clean with helpful staff, food was nice and hot.

Utterly filthy, staff simply don't care. The restaurant was empty but still food on the floor and waste bins overflowing. Staff could have cleaned but too preoccupied with their mates. Food had sat for a long time. Chicken was so dry it was inedible. Order eat in, still got food in a bag.

Food took an hour and a half from ordering. Turned up cold and with items missing. Terrible terrible service. Very disappointed

Another order that didn't contain what was ordered. Pepsi max, no pepsi max. 6 pieces of regular chicken, chicken missing just more hot wings. On the plus side at least it had the 2 extra pieces of chicken I ordered.

Half of my order didn’t turn up, but was on time at least

Smaller portions bigger prices shame on you . Going down hill No BBQ sauce Cold food , tiny milkshakes, Staff well get some new ones , staff walking around looking lost and confused Rubbish , dirty tables

Absolutely useless service. The last couple of times I've been through the drive through been asked to park up to wait and ended up waiting over 30mins! Gave up waiting had to go in to find my order just waiting on the side. Just had a delivery from them and order went in an hour before they closed but they couldn't be bothered to cook the order and just chucked whatever they had left in a bag and sent it with the driver!

Beans were missing from the order

This is hands down the worst KFC I have ever been to. I’m not the biggest lover of KFC, it’s over priced and low quality, however at times it’s an easy fix. Not once have I been to this KFC and received the correct order. There’s ALWAYS food missing. Today a whole meal was missing. Last time my parents were visiting from Belgium their food took forever and the chicken had NO seasoning/batter on it at all. It was deep fried plain chicken, how does that even happen? I have no doubts at all that I’ll give the place the benefit of the doubt for the millionth time and find myself in there when the rare blue moon occurs, but again I will be met with sheer disappointment. I don’t know how this place is still open. Also, screw the nut, when it’s raining and cold outside there’s absolutely no reason to have the freezing cold air conditioning on in there.

The staff never get my ordering right i got the wrong drink and wrong sauses the food never seems warm enough When I asked about them getting my order wrong the staff was rude so I gave up Tried going here again and the man on drive through said what do u want which is just rude

Food is always cold, not good enough

both chicken burger were stone cold in the middle

Shame car park was so full of waste spilling out of bins with all the seagulls getting at them , they need wire coverd lids.

Chicken sandwich very good but shortage of staff meant tables not cleared and food on floor. With a new McDonald’s opening up virtually opposite very soon the owners of this KFC need to up their game considerably.

Order was messed up, food was cold, staff unpleasant.

The customers were polite. The service despite being empty took an ages. After 10 mins we were told they had no gravy then after 15 were told there was a bit of a wait on the chicken as they still had to cook it. The tables were dirty and there was rubbish on the floor. When the food arrived the order wasn't right. Honestly don't bother. If you really want chicken go into ipswich.

Waited 30 minutes in car park for my order, went to counter to find out where my order was when another customer brought my order back as it wasn't his ,staff then tried to give me that order which had been opened by someone else, I refused the order and got a refund will never use KFC martlesham ever again always a problem with the orders, I wasn't the only person getting a refund

Waited 20 mins in car park after going through the drive through. Staff member who came and gave us food didn’t apologise for delay or say anything. ABSOLUTELY DISGUSTING SERVICE

Food arrived just over latest time , the chicken was cold and had to be reheated , the chips were too cold too eat , disappointed

Well, where do I even start...As we entered KFC of martlsham we were greeted with a lot of flustered staff members shouting at each other and using some shall we say 'fragrant' words to describe their experience as employees and to describe their fellow employees. And I will tell you something I would not want to work with them! I think some team building exercises might be overdue. The food whilst being good (for KFC) it took a rather long time and personally i just don't think it can be classed as fast food, it should be labelled slow food with those times. Average.

Every time I go something is either missing or wrong with my order.

Dreadful. Every time I go here there's an issue. Went today with my dad and niece, ordered 3 Krushems at the drive though. After paying, go round to the window to collect where we are told they don't have any Krushems. We request a refund and the young girl with an attitude at the window tries to tell us that we have to go all the way round and re-enter the drive through queue to get the refund. We have obviously said we weren't willing to do that. She then said that my disabled father would have to get out and walk inside to get the refund. Obviously, we refused again... After some more ''life is too hard'' attitude from the girl, the supervisor comes and instead of talking to us or anything, passes a cash refund to us through the window and goes on her way... No apology, no Krushems... Dreadful! I can't wait for McDonald's to open around the corner so that I can see the country's worst KFC close for good.

Just left after ordering £25 worth of food had to wait for 15 mins for chicken, no problem but once I got home half the chicken was missing. Total con..

Food took a very long time to arrive, when it did - the drink was wrong.

Small portion, disappointing expected a bit more.

Was late, food was cold , and forgot my chips

I didnt receive the flamin mini wrap with my order!! Can i be reimbursed please, not happy

It is what it is! Food was very tasty especially the chips!

Completely wrong order food was late because they never delivered it

With service like this it won’t be long before McDonald’s which is opening soon will put this place out of business

5th time on a Saturday evening of no gravy. They order gravy for the day time only. Terrible service, Missing items in box meals for the 3rd time.

Orders at 7pm received at 9:30pm

KFC completely forgot half my order. Ordered 3 corn on the cobs and didn’t get a single one. Ordered two beans and only one appeared. Absolutely ridiculous DO NOT USE THIS RESTAURANT.

Had several visits with mixed reviews but the last one has put me off KFC all together. Services was incredibly slow and had to wait 25 minutes for our order, we can't figure out why because all the food was cold when we did get it. On top of all this the I have been up all night with rivers of lava pouring out of my backside and stomach cramps that would suggest I am carrying some kind of demon inside my intestines.

The way the managers are treating the staff and customers is horrible. Overworking them and swearing at them and making do far too much things for one person it’s appalling.

Well this was an experience, ordered on the self serve thing. Chicken fillet for my husband no cheese or mayo and a banquet box for me. Sat at our table patiently and waited. Husband's meal arrived all correct along with a second fillet in a bun complete with cheese and mayo. First problem not what I ordered, 2nd problem I am allergic to mayo and loath cheese. Return my meal to the counter to arrange for my correct meal, only to be told this was what I ordered, don't think so. A young lady checked the order history and confirmed this was what my order was. Definitely not. Asked for the order number but I wasn't given an order number but told her the table number we assigned the meal to. Apparently there was no order assigned to that table. Worrying as my husband was sitting at the table enjoying his meal. Ok so after much deliberation and insistence I was wrong, the very helpful young man who originally delivered our meals suggested she looked at the history on the monitor above the cooked food rather than on the till display, and guess what there was my order for 2 Meals one of them my box. The young man was very nice and apologetic the young lady needs to work on her customer service skills.

Every visit is a disappointment. There are always items missing from my orders, I have to ASK for napkins, spoons and straws when they should be automatically includedbin your order. Tables are always dirty and bins are fill and staff just chatting amongst themselves rather than cleaning. Beans are usually tepid at best. AVOID!!!

Nothing to eat the beans with, and I am too old to drink them out of a plastic cup. No serviettes either and no curtains to wipe my hands on! Altogether, a poor experience. No stars.

Food is nice. Plenty of seating.

I purchased 2 meals about month ago it was terrible chicken was cold and tough throwed it away but gave benefit of doubt went again last night only ordered 3 mini fillet burgers and Kansas chicken pieces . Waited 20 mins at drive through window thought they was cooking it fresh got food drive off started to eat whilst heading home it was stone cold chicken again and tough as anything. Tried to call restaurant today to speak to manager no answer after 5 phone calls terrible service terrible food

Yeah ! Our Oder DID NOT TURN UP!! It’s now says deliver ! But not to my address ! Been waiting 2 hours … not happy ! Someone f#*ked up …

Needed to check the order. Driver very rude. Told me it wasn’t his problem if the order was wrong. Utterly charming

Good drive-through, recommend the rice box

Absolutely appalling, dine in given in bag not on tray, no napkins, staff standing around while 1 person serving and putting meals together would not eat here again

The foods OK, but that's about how far it goes. Facilities apparently never cleaned, staff virtually always grumpy and krushum machine breaks (literally) every other day. Many a long day at work spoiled by a young member of staff who glares at you for paying at the drive through. Update: 7 months later and no improvement. Krushum machine now permanently broken

Dirty bathroom, tables were ok , small portions, cold food , basic and well just like most kfc, very quiet and just a a little bit off

Items missing. Delivery time was inexplicably changed to 20 minutes later with no reasoning.

Dont bother going to this shambles. Staff are rude and have no idea what is on the menu. All i could hear was staff shouting in the backgprund while i was trying to order. When I finally managed to order and drive to the next window I was told that they has sold out !

My husband and I were really disappointed with the food, it used to be lovely but the past few times we’ve been there was barely anything in the zinger meal and was slapped together with no care or thought. I had a hair in my boneless banquet meal(gross) there were no sauces that we paid for or cutlery for our sides, I’m not generally a complainer but this kfc is the closest we have to us and the staff just don’t seem to give a t… about customer care or even make an effort in the food they provide and the hygiene of the place if you don’t want to work there then don’t.. but if you need a job then please for the life of your customers start showing some effort with the customers you serve it’s so sad as we won’t be going back again as I’m sure many people won’t with service and food like that!

My only problem is I asked for chocolate chip cookies and KFC sent white cookies that I don’t like.

No customer service at all, the girl was standing there with her hands in her pockets! Like she just couldn't be bothered Total disgrace

Waited 25 mins when I went to the drive through and didn’t get the order I asked for. No apology, had to go in the store and wait. Not impressed at all and no one seems to care.

AWFUL the management is full of incompetent aholes I ordered a chicken burger didn't even get the chicken part complained and she was too busy smoking to care

Don't go here staff was so ignorant apart from 1 guy who was actually quite nice felt bad for him considering his peers CBA to be there my vegan burger was frozen I had mold on my chips toilets stunk of piss

Given up asking for krushems, they need to take them off the menu as never have them. Very unfriendly staff and very slow. Loads of staff but just all standing round. Don't do plain fries for kids anymore there coated in something now. Really have gone downhill.

Order a meal got home bits of order missing wrong drinks and coating on chicken burnt terrible food won’t be using again

Lovely meal had with family the only thing wrong is need attention to restaurant bins where overflowing and tables dirty

Lovely hot food. Friendly service. Clean toilets and seating area.

Bit scruffy inside, food was standard.

Very slow service 30mins to get food. Sticky floor

Amazing customer service from the KFC team when i called about the delivery time; of which was completely at the fault of Just Eat. Food is edible and clearly fresh as requested. But over an hour and 20 minutes late, unacceptable. I've requested a refund as by the time it finally popped up that they had arrived i had ordered a dominos

KFC is much better eaten at the restaurant... chips were soggy and hardly warm, chicken sort of soogy wet-ish. Bottle of drink was the warmest item that arrived. I love KFC but won't order again

staff were nice, but the managers were horrible too could hear them being rude to the young staff working there, put me off my meal.

The boy on the drive thru last night was so ignorant. I got to the bit where they give you the food and I asked him for some mayo he tells me there 40p each and I had to go inside if I wanted one and I also asked for a coleslaw and he said the same thing. The whole point is that I came through the drive thru. I’m NOT gonna park up then go inside for my food to be cold. It was not busy so he could have sorted it for me he then shuts the window in my face! total ignorance and attitude was awful also I’ve never been charged for sauce there before or been thru any drive thru where they don’t give it to you at the food collection point

The food I was served up, Was to a good standard which you would expect. I not one of these moaners who try and find fault with any trival issue, And I enjoyed the kfc, meal. Keep it up...

Food good to be fair. Rude to customers

Not much coating on the chicken and the chicken was cold. Not happy.

As much as I love KFC I have to say this one has gone downhill in last few years.run by very young kids that don't seem to care .Quality of food is hit and miss.

Disgusting and run by children!!! Dirty place surprised someone hasn't been seriously ill!

Almost every time I either order from here or go to the drive thru, they are either out of products or miss things off my order costing me money. They dont bother refunding me or giving me vouchers now as they just aren't compitent enough to get it right every time. They think I'm making it up now and it makes me sick, my last most recent order came without the 4 x cooking costing £4.99 so ended up spending over £16 for a small boneless banquet box meal delivered with an uber discount. Good chicken though.

not all of the order was there, there was no lettuce in the burgers and the food was just warm.

Ordered two box meals plus extra sides. Received no fries at all (so three portions missing) but one random extra piece of chicken with no explanation.

Probably the best KFC and cleanest setting by miles,

It was absolutely disgusting the food was Stone cold and the bottle of drink was missing. Its always the same something is always missing

Very bad service. And the staff of this branch are Racist. I ordered food and waited more than an hour, but the stuff did not deliver it. Then I need to cancel the order. Then I spoke with one of my friends and he said he also faced the same problem.

The food is ok but the service is no good and always is not the clean table is dirty floor some.

Awful place. Manager is incompetent. Give you three sauces not asked. Won't give you the one you want without charging. After spending £35. Order wasn't complete. Young staff rude. Over poor service, poor food, expensive with every effort to extract more money out of you. Never will I purchase KFC. All down to a poor manager. No stars for all

I had ordered one portion of chips, they sent another corn on the cob.

Cold, over 2 hours late and missing items. Fantastic service as always. Idiots

I placed the order at 8:03 - the restaurant is a 5 min drive away. It was first estimated to arrive at 825. I rang numerous times to cancel the order. No answer. I then ring the just eat number and had to pretend to be a restaurant to speak to someone. She couldn’t help. I went to bed at 1015. My entire family was then woken up at 10:47pm which the delivery driver ringing the bell. The food went in the bin. I want a full refund and a credit of £40 on my Just Ear account. If you look - I have used you dozens of times in the passed. Don’t just blame the returant - you app said the driver was waiting to leave around 9pm. I have never been so disgusted in my life. A complete joke and for 2 burgers!! Get a manager to ring me on 07754 252975.

Worst kfc in the uk shop was filthy insides and they have nothing in stock no gravy no bottles water no mash no gravy no popcorn chicken no mini fillets no hot drinks and no ice cream that’s just some of the stuff that’s not in stock awful service stops halfway there making a order then left us for 20 mins waiting staff were arguing between each other and with customers