KFC Hull - Kingswood Retail Park in Kingston upon Hull, City of

Everything is self service. Hygiene wise the self service machines is bad. They were very dirty. Food was nice

Couldn't understand the girl Plus the app is a load of rubbish. Plus don't know how they managed to get the salad. Cheese and mayo on the outside of the burger.divvy young girls talking to each other and not wanting to serve . slipped on the water leakage from the Aircon in the ceiling ,had to tell A young lad to mop it up .the place needs a manager that can kick some ass

Lovely sort chicken had good results every time

Not taking a cash. To the question - why? Responded- " being told by management". Trying to order at kiosk, using table service option, but no available number plates. Going to ask for one, and..... "we not doing table services at this moment". So, not taking a cash, not doing a table service. Went to toilet, there if filfy, slipury as floor full of water.....well, i asume it was water as water tap was constantly running. At the moment KFC not looking good at all, in one of them staff not able to deal with cash as they can not to caunt. In other one, not taking a cash ( probably same problem with caunting ) if i have coordinattion problems, not able to concentrate on kiosk screen, dislecsic or older person then i am not able to make order?.... table service...... i must stand by colection point and wach back sides of three staff members who constantly watching to screen. Not the think i was dreaming of before my meal....

Items missing, food dry and stone cold. Not happy at all.

Food was banging, nice and juicy. staff were cheery too

Fresh hot food, staff were kind and helpful

Food cold one of the items was wrong

Really don’t know why I use this KFC. Food is NEVER EVER hot or even warm. Honestly will never ever use this store again.

My order wasn’t even delivered to my adress

was cold,about 5 chips and just poor compared to others

Been coming in here for nearly 2 years. Every time without fail, the place is a mess, the staff have no passion motivation or customer service. Everything is a chore for them. Toilets always disgusting. Guest area usually looks like a tornado came through and dumped all the bins across the place. Food is usually pretty good. Begrudged that it's the only one in the area

never turned up, had re-order, awaiting a refund.

wrong order yet again. thes foreign driver can't read yet alone speak English

Delivery sent too wrong address

what order ? never turned up but still says delivered .

Spent over £50 on stone cold food very disappointed in kfc and expected better

as usual only have the order but paid in full. why do you do this. Every single time. educate you're staff on amounts.

chips was cold and so was the raps

ordered from here and my last 3 times my order has been wrong or missing items

The food was inedible cold dry and the bonest pieces of chicken I have ever seen. After spending £46 on food we couldn’t eat its not good, will never been ordering from KFC again.

Popcorn chicken missing, 2 corn on cobs missing and bottle of Pepsi max

Super quick delivery and food delicious as always

chicken burger cold bun was solid like it has been toasted disgusting chips cold popcorn chicken will not recommend and never go back

Quick delivery and delicious as always 😋

Where do I start. All I can say is KFC is obviously trying to lose custom to other eateries by making bizarre business decisions such as no ordering at the counter despite the place only having 4 customers in it. If you want people to use the self service, have them all working. Despite only one working the poor girl behind the counter couldn't take my order, obviously a poor attempt to save money by employing less people. I wanted to use my blue light card, recently been changed from 25% discount to 10% but everything helps. The girl said use the self service then scan your blue light card which was completely the wrong information. Somebody else was waiting to use the self service as only one was working so I needed to wait again. Despite all of this I still couldn't order at the counter and decided to leave without any food. The couple behind me also got annoyed with the self serve and we all went to Wendy's, great way of losing custom to the other eateries on the retail park. One positive was it's the cleanest I've seen it in years, quite possibly due to there being no customers. Wise up !

Food was awful, absolutely no flavour at all.

Missing major item seriously read the order

Just eat . Food doesn't turn up . You have a code to give them but it never turns up . Food from KFC good but can't rate it as no food

Order from here if you want to get the wrong order.

I ordered gravy and I never received it

I’m really disappointed with my order I have 2 kids that are crying because the food was cold and not able to eat I didn’t get any chicken fillets that I ordered I’m really disappointed I’m not ordering from here again I want a refund please?

Absolutely fuming to find my order was left on the doorstep whilst I was waiting for a knock which never happend so now this order is unbeatable

you get about 3 chips from that KFC well over priced for what you get

never get what we order it's an absolute joke all they say is we are really sorry for in inconvenience

Food was freezing an dry. Driver didn’t read instructions so took him a while to find us

Not got my food send me money back

missed most of the items off. really poor

Absolutely atrocious so many hidden charges, drive through, coleslaw should have been instead of the beans, £20, got it home and theres no chips in one box, poor....pay peanuts and get monkeys...

Leaking roof,puddles of water, so couldn't sit in certain areas. Also, bins overflowing and tables needed a good wipe down, so I'm not impressed

food was freezing as it was late cause the driver decided to sit at top of street instead of looking at address instructions and the freezing drinks was thrown on top of the hot meals, dip was missing, had to walk to top of our long street while the driver was sat chilling in his car, then saw him drive down 15 mins later

No drink??? Ordered 7 up can with meal. No can in bag

Food is cold and missing the drink that came as a meal as well as cookies.

fries were cold and one can was only sent , won't be ordering again disappointed

Why advertise Krushems if you don’t even have the machine? Utterly stupid…

Order saying it’s been delivered when i haven’t received it

was good ,, nice man ,, found a free chip in my food was good

Driver has stolen my food. Absolute disgrace.

half the order was missing not happy 😕

Great food.... service, horrendous

I paid 27 pound for this and you only sent 8 bits of chicken and 4 fries, 2 corn on the cob, there was no dips and no popcorn chicken, it was very disappointing

Didn’t even receive it although it was marked as delivered. I’d even left a tip when I ordered which I won’t ever do again

2nd order this week where the signature fries were placed upside down in the bag. 1st time thought maybe accidental but this time can see they had deliberately been placed upside down so none in either bag as spilt completely. The bags just fit the 2 zinger burgers and had the 2 fries been positioned correctly they would not have spilt. Obviously new member of staff who does not have the common sense to pack an open bag correctly, is that how they like their own food served?

food left on step ice cold very poor

Missed the one item my grandson eats! Had to either pick it up myself or accept refund . In 3 to 5 days! Shocking! Cost nearly £50 to be let down!

Very helpful as I don't do technology, But friendly. Food was quality and NICE‼️

The worst KFC I have ever had!; absolute waste of money

food was cold from being left outside for 10 minutes when delivered as delivery person didn't knock on door

Family meal was fresh service was lovely

Didn’t get the food at all after it’s said it’s been delivered

At last! That order was great and the chicken was lovely, white and not dried out, the past few times orders have been cold and dried up as if been stood for long time but this evening the order was as it should be - cooked to order and fresh so please keep this up! Tasted as you expect KFC !

Loydd was great at the drive through tonight really helpful and order was perfect no faults at all nice to see a helpful young man would definitely recommend 👍

Says delivered but never arrived?

As always the food at KFC is amazing, it's probably the only fast food restaurant that actually keeps you feeling full. Not been for a while as we don't really have one local and our closest is around 45 mins away. This particular one though was dirty, the tables wasn't cleaned there was food on the floor. And it wasn't like it was a particularly busy time we went in for either. Food great, but felt we were eating in a bin.

paid for 14 pieces of chicken, only got 11

How can you get a order wrong, I asked for 3 flaming wraps 2 BBQ wraps and 2x mini fillets. I got 1 portion of mini fillets, 1 flaming wraps, 3 BBQ wraps but 2 in flaming wraps wrapping absolutely fuming

Dreadful service, had to request a table to be cleaned, not one in sight. Litter all over the floor, food cold, bun hard. Reheated then 'massed' in hot sauce which I am allergic to. Staff didn't give a damn. Dreadful experience

Wow that was fantastic!!! It was as hot as it would have been sat in the restaurant!! Thank you KFC and Just Eat!!! Superb!!

the staff were so helpful on my visit as i was almost completely deaf and suffering with an ear infection in both ears... thank you for your help 😊

Always miss items even when you leave them a comment to say please double check 🤦🏻‍♀️

Turned up a bit late an they didn't give me my bottle of pepsi that's the second time they haven't given me my drink with my order

First time I ordered the chicken was raw and I decided to give it another go after a few months and safe to say they forgot half the order will not be ordering again! How hard is it!

Food is good but sometimes hot and cold, inconsistent, staff ignored us when we went back to ask for something and the toilets are a bit iffy, cut a finger on the seat. Decent enough

Over a hours wait to have cold food and wasn’t very good at all. Poor on just eats part

I ordered extra popcorn chicken but it wasn't in my order

My food was stone cold, all chucked in a bag and was squashed, my 3 cans were chucked in the same bag and my drinks were warm, very frustrated as I spent a lot, not happy about it.

Look at your food before you go and don't touch it with you hands lol...frequently get the wrong order.

Shocking missing the items I’ve ordered off

Place is a shambles. Order again missing a full meal. Can't even call the place for them to rectify.

Half of the stuff was missing and wrong. I have raised a complaint so let’s see what the outcome is.

Completely the wrong items, food cold, absolutely joke

Items missing 2 x original rice boxes

delivery driver did not deliver to my door im disabled in a wheel chair had to come down to reception even tho reception told him were my apartment was .and the foods cold

Was shocking oder was wrong gave me and my partner food poisoning so happy my kids didn't want anything from here diabolical

Still waiting for the food nearly 2 hours later. Get more drivers for kfc kingswood it’s a joke

My order wasn’t delivered but was marked as delivered

I have never had the correct order from KFC kingswood. The order is consistently wrong. The staff are horrific and it continues to be the worst KFC in Hull. I have tried to avoid this establishment on numerous occasions but circumstances lead to it being the only Option. A disgraceful place and it should shut down or staff sacked. Shockingly consistent in providing the incorrect order to customers

The order arrived on time and all items accounted for.

Had a missed call from a random number, i didnt answer in time then i recieved a random message saying the food was delivered. I'd like to know where as it wasnt delivered here.

food was frezzing, chips was like rubber, and taste like they was cooked last month ,I got chicken from here last week and was bad ,never again, delivery was very good tho .

gravy tasted terrible, no supercharger sauce with the trilogy box, my zinger burger was just bread and chicken without any salad inside or sauce or anything

my full order was not what I ordered

Lots of parking, nice gravy, thick and not watery. N/A on atmosphere as we ordered takeaway. Chips are tasty too.

delivery driver did not get out of his car to deliver it to my door im disabled and in a wheel chair food is cold had to go downstairs to collect

it was cold and all batter hardly any chicken..

Food is cold had to walk to the next street to collect it. Driver couldn't understand a word of English so was difficult to direct him.

No beans, gravy and extra popcorn chicken

I did not receive my order and I don’t tbink it’s acceptable that this terrible service is happening when the location is not hard to reach. I will not recommend just eat to anyone. Why did i never get my order when I don’t even know who it was delivered to. My order was supposed to be delivered from 8:sometbing-9 o’clock it said it was delivered at 8:44.No knock. And never recieved although stated delivered.

Only a couple of chips on the bag poor portion size

I’m missing my mini filler burger