KFC Hull - Jameson Street in Kingston upon Hull, City of

Went in earlier today, food was hot, restaurant was clean and the workers were polite

My mom went to get some food today but she was treated very poorly by one of the female staff members.

Very bad experience. I have always loved KFC but recently it's been very disappointing. One of the female staff members is very rude. We as customers pay for our food and shouldn't be treated this poorly.

Very surly and rude staff, place was dirty and the food was thrown together.

Was told food arrived but I didn’t get it and my instructions weren’t followed.

For fast food this place is appalling . No one seems to know what's going on . Waited over 25 minutes . It is poor service

food was cold I ask for bean got gravy

Under staffed most of the time. Restaurant poorly managed.

Delivery person decided to give my food to some rando on the street and mark it as delivered.

Great customer service and tasty food

Great food and really friendly service at the counter :)

Good food,but had to wait ages only one lady serving.bins overflowing, dirty tables,need more staff

No food gone to anlaby road he has just rang and said not his problem

My food has not been delivered the delivery driver has stolen my order he answered the phone amd then blocked my number

Absolutely awful service didn’t even order due to this walked out. Kfc is probs my best fast food chain but I will never return to this place. I tried ordering on self serve and it wasn’t working so I went to the kiosk and they told me to use the self serve when I said it wasn’t working they still wouldn’t serve me. I put this down to the laziness of staff not wanting to do there job.

very professional, friendly and polite driver.

The food was nice. However the food took AGES!.. If the staff had to say a number more than once (because everyone had sat at tables because the food was taking FOREVER) They then resorted it in an impatient manner. And here was the most annoying High pitched alarm noise going off for most of the time we were there. 100% been to better KFCs and wouldnt choose to go back.

I have ordered home delivery including 2 burgers and some sides. Order arrived without 1 of the burgers. Tried to ring them 3 times, no one pick up the phone. Don't recommend this place

The 2 filet bugers was so overcooked it was bone dry, didnt come with any salad like it should, really disappointed will not be going to KFC again.

Would give 0 if I could. Missed off more than half of our order then they start blaming the uber eats driver when the bag was sealed so it’s clearly the 15 year old school kids they have working there who messed the order.

Poor service Ordered online and reached there after 30 mins expecting a collection only to be told I had to check in. Waited for another 32 minutes before food was ready and paying for parking twice as I wasn't expecting this long wait for an ASAP collection. Talk about 'fast food'

Unbelievable inept, no idea what they are doing. No ice, no pepper, no sauces. Just shows you cannot do fast food on the UK. Staff unhelpful and bewildered in their own little world. Do everyone a favour and close your business, you’re just not up to the task. Food was warmed up from earlier.

Fast delivery who could not speak English tho as for the food it was absolutely terrible won’t be ordering kfc from a app again

whoever was working tonight I love you

Lovely guy took our order chips cold tables dirty rubbish bins full but no wonder only 2 staff food messy toilet discussing

Really poor a good few tables and rubbish on then, all the bins where full. The services was slow and got one order wrong when the was only two of us in. Will not be going back there. Response to your reply but sorry it looks like it had this problem for quite a bit and nothing been done about it.

Only us in food was almost cold. They got order wrong had to replace. Dirty with bins overflowing. Worst KFC we've visited

This place should be shut down it isnt clean under staffed and they dont even have any packaging and I should be allowed a can of Fanta if I am taking away the order and I’m still paying more for less, please someone go and inspect this place and close it down

Clean with quick service. Their chicken crispiness is better than others.

Ordered chicken from this KFC and to my surprise it had dark spots 🤮🤮🤮 Never ordering from here again!!

Such an amazing delivery driver, guy deserves praise for being amazing

Absolutely disgusting went in for ‘fast food’ waited over 30 mins for our order to be ready. Floor and tables absolutely filthy. Place feels like walking aids. People screaming and shouting (friendship group) and chucking stools around the toilet area shutting each other in. Can’t wait to get home and get a bath after our experience. Feel disgusting.

Ordered at 9:15, they accepted the order. Got there at 9:50 to see the doors closed. After the manager walks out closing the branch and says ‘we didn’t prepare your food because we knew we couldn’t do it in the time’… so why accept the order robbing somebody off £30?. When asked what about the refund ‘we can’t do anything, go through your bank’. Disgusting and outrages service. 3.5?!, should be 0, terrible service and terrible manager. Don’t accept an order if you can’t fulfil it. Rule number one of business. Outrages filthy behaviour.

Would give 0 if i could. Ordered the food before the closing time, went to collect it and got told by the manager that “we didn't bother making the food because we knew you weren’t gonna turn up”. also got told that we won’t process the refund and to take the issue up with the bank, even though £30 has been taken out of my bank account????? terrible service, very rude staff.

The chicken fillets was too salty

they forgot the 4!!! sauces I ordered AGAIN. what's the point in bothering. the sauce is the best part and now I don't even want the food. won't bother ordering again.

I got a zinger burger meal and I got my daughter the kids meal with pop corn chicken. To be honest it was small portions for the price and considering there were less than 8 people in the place the food was cold. Really disappointed on a meal for over £13 and how ridiculous the portion sizes are. Needless to say I will never use KFC again.

order was missing items and refund was refused

did not send me the cookies I ordered. EVERY time I order from KFC they forget to pack my cookies. Luckily justeat refund my money. Not the same as having the cookies in my belly though!!!

Food cold and missing can of Pepsi max

I had to wait over 40 mins for a burger and a few wings???? Absolutely unbelievable, I placed an order before coming into store, saw my order number on the big tv displaying ‘preparing’ and ‘prepared’ why do some girls get their 3 meals before me. Takes the absolute piss with no prioritisation.

Wasn’t able to find my house made me walk 5 mins to go get my food

The chicken was undercooked and pink !!!! And now all my mate now has food poisoning and I would not eat anything from here very disappointed

Good value with the app plus it’s all halal. But always dirty.

Chicken was overcooked and missing a piece

Unbelievable. Paid for a chicken bucket for 1 and 1 zinger tower meal to take out. The place was dead but after 15 mins was sold chicken would be about 3 minutes. Another 15 minutes later , I said I have been waiting 30 mins and no food. The only other couple in there who had been there when we arrived also having the issue. After I queried the wait , the server got rude and said he had told me there would be a wait. I and the other couple asked for a refund and we all left with no food and our money back. To be honest I was glad as the place looked filthy annd disgusting inside and very badly run. I am at a loss though as to why a fast food chicken shop that was nearly empty on arrival , could not produce any chicken (or chips)after over 30 minutes. It is fair to say I will not be returning to this awful place .

Went on a Friday evening and there was one younger girl as another man kept going in and out. She did her best so that wasn’t the problem. They had run out of large packaging and different items, the toilets were absolutely disgusting and the place was dirty. It wasn’t even busy so I’m not sure how things got into that state. One of the worst KFCs I have been to

By the time the food got to me it was cold

Big ups to Courtney love of my life gave my boi a birthday discount he jus turned 21 he’s over the moon so thank u for that and also Courtney add me on snap @cosmoopp

Amazing service, staff are amazing and very efficient! Top service and chicken is cooked to perfection! Service is quick as hence to being a fast food restaurant! Restaurant and lobby area is clean to standard and can’t fault or have a bad word to say about KFC! The team and management are very friendly and have big smiles for the customers!

Gave us birthday discount, Courtney my boy. 😜

Kfc Jameson Street has a 1 for food safety. major improvement necessary. which I can believe given they sent cold chunks of chicken, not a single drumstick, and the chicken was dry as anything. places that score this low should really be barred from just eat.

next time actually read what I put assuming that I asked for no lettuce and just ketchup....

the idiot delivery man just delivered two soda cans instead of the whole meal.

Missing food and drinks ?!!! Not happy at all. Food was almost cost would like refund for my missing stuff please and thank you. Diabolical.

when I pay extra for a chicken wing I actually expect a chicken wing not a breast, that's the whole point of why I payed extra in the first place for lol

1st Halal Kfc In hull, and the service was outstanding

Always something missing, this time it was a pot of popcorn chicken, but it’s always something

Food was great and delivery was on time

Disappointed with how the food turned up cold had to reheated everything. The time first set when I ordered was 0:55 to 1:15 being stuck at diver assigned not diver at restaurant to only be then change the time to 1:20 to 1:40 with the food arriving at 1:30 cold with the diver saying he two other orders. Sadly the food was good and I don't think it's the restaurant at fault as it didn't even say the driver had arrived at the restaurant to pick the order, not happy.

Wrong side item delivered. I received gravey instead of coleslaw

Every time ive ordered from here they always forget something. Don't bother ordering from Jameson Street KFC they wont get your order right

Floor was covered in food and there was a pigeon inside the restaurant

First time i have ever had KFC and it will definitely be my last, food was stone cold chicken was hard and the gravy had no taste what so ever, will not be ordering again its disgusting

Food was cold and gravy had been spilt all over our food

It’s had to close twice because of rat infestations. I don’t think I need to say any more.

The food came cold and was missing a piece off chicken something like this always happens

chicken was very hot, juicy and fresh. excellent. best KFC I've had in a long time

chicken was very dry and the pieces were small

Aight, expensive for quick food but tasty

The BBQ fillet tower burger was missing. All the sides present.

9 pieces sent and no coleslaw. Chips were cold. Although I am only 10 mins away by bike.

Environment needs to be improve

Freezing cold. All had to be re heated.

Our orders always go to 42 even when we have 44 labelled on our gate and door, fix it, hire people who can deliver to the right house

There always items missing when ordering for delivery

Food was cold and items where wrong.

All chicken over cooked. Gravy missing from order

Chips were soggy & made from bad potatoes or something (chip inside had black throughout) & chicken strips were cold & dry. The rest of the meal was ok. Second time ordering from here & not been impressed either time.

Abousoultly horrendous, the toilets were dirty and they got my order wrong and now my son has a severe diarrhoea and is allergic to spicy not happy!☹️

No receipt on the ordering machine. Food displaying as to collect, but wasn't available for over 20 minutes. Only ordered 3 chicken strips and a drink!

Not a pleasant environment, it was cold. Didn't enjoy the food either. Staff were ok though.

FOOD IS COLD AND BAG CAME SPLIT AND FOOD MISSING I WANT A REFUND NOW AS IM NOT HAPPY WITH THIS DELIVERY!!!!

Great place to eat, friendly staff.

Nice driver and food was warm thank you

Gravy missing. Literally the only reason I ordered 😅

Items missing 😡 not really happy about it

Getting halal KFC in UK is marvellous

Stuffings missing from the stacker

No gravy and no beans with my meal

Orderd superchargers and they are not arrived

my food is cold. I have about 10 chips. And my driver could not find my adress for about 10 minutes

The food was good and on time and the size was perfect.

First Halal KFC in Hull. Very pleased to have.

I want to share my feedback on a recent visit to KFC where the service was exceptionally slow, and the cleanliness was poor. It felt like the staff was overwhelmed, and I believe hiring additional personnel could greatly improve the efficiency, while also addressing cleanliness concerns, resulting in a better overall experience for customers. Thank you for considering these suggestions.

So, this is my first time ordering online from KFC. Food was cold, due to the courier was on a bicycle. However, 3 items was missing from my order. Gravy, a pack of fries and a piece of chicken in the bucket. There was suppose to be 6 pieces, I only received 5. It would of been 4 star if I received everything but its 2, due to missing items and how cold it was.

Nothing has been delivered, I’m so so disappointed

Missing a large popcorn chicken but other than good food

Terrible establishment.... placed order on self service touch screen kiosks took money, then no receipt, told member of staff behind the counter to be told I had to show proof of payment (understandable this could be me scamming there produce) so showed her my bank statement, then to be held waiting for her manager to then be told "yer it does that often"... really shouldn't this of been fixed the first time?!? Food came terrible over cooked, tasteless tripe... Music in there was way to loud, I had to shout across my table.

KFC, known for its iconic fried chicken, offers a quick-service dining experience with a casual atmosphere. The menu features a variety of flavorful chicken options and classic sides. Prices are generally affordable, making it a popular choice for those seeking a satisfying meal without breaking the bank.