KFC Hemel Hempstead - Maryland Avenue in Dacorum

Staff made sure to correct order despite me walking out the store with it before checking myself!

Lovely visit for family meal. Clean, looked after store. Parking available. I think it's expensive, especially the 'large' popcorn chicken as shown in the picture. £5.99 which my grandchildren only have. So it's quite a costly visit each time.

Nice place to stop for food clean and nice to eat

A perfect zinger stacker meal. Crunchy and delicious. Didn't have to wait long

Drive through service is a little slow.

Nasty chips Cold Chicken Horrible Coke Never Again Kunt Fried Chicken 🤢🤢🤢🤢

Waited nearly 2.5 hours for cold food to be delivered. Really bad

Lovely tasty chicken. Chip's were so nice

my chicken feel out of the box on floor had to put in bin

They threw the cold drink ontop of the cooked food in the little paper bag so I got a hot greasy can and almost lukewarm and slightly mushy chips and breaded chicken. A little more thought would be nice next time please

The staff were very helpful lead by faisal he is always very patient with his customer's I travel from London to eat at this restaurant always good food which is always fresh. Keep up the good work.

Food was freezing cold upon delivery it took almost 2 hours to come when it originally said 20 minutes!! Oh and there was an item missing

The delivery time was between 15-30 minutes and kept changing till i waited for 1 hours 30 minutes which is ridiculous for kfc. Then the food was freezing cold once it arrived. Terrible service.

Ordered at 4.45, Delivery time kept changing. Arrived at 5.55, but food was good when it arrived and warm enough

Driver took my order away as I wasnt given a delivery code.

Oh, mate, let me tell you about this KFC joint. The food was top-notch, mate, really finger-lickin' good! But here's the kicker, it was colder than a polar bear's toenails in there! Who needs AC in the UK, right? Overall, the grub was smashing, but they definitely need to crank up the heat a bit!

It was delivered in a good time and arrived hot. The delivery driver was friendly

Very polite and efficient service

Tasty burger & chicken. Fries cold.

Driver didn’t know where he was going, can was on top of food so food was cold and drink was warm

It was my daughters birthday, ordered a large amount of food, and all the food was cold and soggy. Very disappointed. Won’t go here again

My food never came have cctv footage to prove this plus I didn’t give anyone my code. Now had to waste petrol and sitting outside kfc who say they are calling you but probably not. You owe my the full refund now

Missing the tower filet burger

Here is an updated KFC times because online has the wrong times when the restaurant is opening close and and every time I order the food becomes sloppy in the burgers because the burgers are never put together right they always fall in the part when you get them

Was a little cold. For anyone like me who reads reviews to see whats good from the menu. The salad was pretty good, not very big but also fairly well priced so 🤷🏻‍♀️

Frustrating that the time always changes a lot from original estimate, and I mean always! Not just 10 mins here and there but 20-30 minutes at least. Food wasn’t the best tonight either. Can’t fault the driver though

Quick snd accurate takeaway service mid afternoon.

chips cold on arrival, 1 person bucket had 2 leg pieces, I am sure another piece could have made it a variety.

Did not receive order was told it was delivered at 20:25 when requested 20:45/21:00 as was not home. Tried to call the branch and no answer. Requested refund as not the first time Maylands kfc have messed up.

Great food, but their poor souls gave me a fistful of light mayo to presumably make up for the fact they had no buttermilk. I appreciate the gesture but it doesn't make up for the real thing that you charge 60p for, so have requested. refund for that

Ordered 4 pieces, only 3 arrived. ordered bbq, sweet chilli and garlic dips, zero dips arrived. will not order from Maylands again.

In the comments they ask you to leave any issues about allergies or anything else. I asked for unseasoned chips. And they came seasoned. I tried to complain that I am allergic to the herbs and I left a message but according to KFC help chat, The restaurant don’t look at the comments. They asked if I had a reaction? when I said no I always checked before hand. Their reply was… well then there was no reaction why are you complaining. And ended the chat. Good job it’s not another Costa coffee issue

There were missing items and the fries were soggy and undercooked. Not impressed…

Food was late and was disgusting! Food was barely warm, the box meal looked like it had been scraped off the floor and thrown in a box and the burger buns were stale. Never again from the kfc at Maylands!

Popped in for a late lunch, food was as expected but starting to becoming a little overpriced. Only one annoyance, they were advertising an Oreo Milkshake on the menu and on exterior advertising boards but they don’t actually serve it at this location when trying to order.

I wish I could have given Minus or zero star .. the quality and services they provided was not deserving any star but thats the software fault but KFC Hemel Hempstead food quality is worse and support team from Just Eat is more worse then that.. hope people might agree who went through bad experience like mine but I am not a happy customer .. only the person who delivered the food i will appreciate that he delivered on time but food quality was poor and support team from Just Eat was worse.

one of the rice pots was put in upside down and spilt rice everywhere, should half of the bag was soggy

Always get order wrong! Requested no lettuce in burger due to allergies food wasn’t edible

As usual they got the order wrong, they always miss something, even in the drive through. the only way to use this place is to go in and make sure everything is included.

receipt on order was fine.. driver was lovely. but nothing inside the bag was what we ordered. have sent off for a refund.

Liars. Says it closes at midnight. It doesn’t.

Mostly used as a drive thru, it serves it's purpose. My 3* review mostly stems from the fact that if you are delivering from here they always forget something, like I can count more times the order is wrong or incomplete, and one time we got someone else's order entirely. But if you go to the restaurant they seem to be more on the ball. I understand it can be busy, but the saying "speed not haste" is applicable here.

my drink order was wrong. I ordered tango can but I got Pepsi

You sent me a can of Pepsi max instead of a Tango

food was freezing cold due to being in the same bag as ice pops and cans of drink also the burger looked like they had been frisbeed in to the box

Easy to order, great food, delivered quickly 👌

Nice and clean, fast service and food is lovely. This is better than the Marlowes one.

read notes please. asked for no sweetcorn, its not in ingredients list. added on top of sauce, now inedible, cheers

Hard to understand staff. Language barrier on their part, hence order wrong and cold by the time I went back to store to complain.

Order never arrived. Said delivered on the app but It wasn’t.

Burger was cold and was a right mess in the box. Cold drink packed next to hot chicken, resulting in both being warm

Worst KFC I've ever had. Stone cold, potatoes were awful and black. Chicken terrible and not fresh. Binned the lot!!

A great place, the drive through is a fantastic addition and I have always had fast simple service and great food.

The employees are not helpful, they do not wear gloves or masks, they do not wear hair ties, and the food is not good. The branch needs improvement

asked for particular parts of chicken and got none of them. rubbish food

Not great at all. Not going to use again now for rainbow flag.

I ordered 20 wings as well as x2 salad. The wings arrived dry and cold. There was no salad, but instead they sent two mash potatoes, 1 baked beans, x2 gravy (I dislike gravy), and I received no apology. Finally, when my food was delivered, although I gave a £3 tip at the point of ordering, my food was put down on the ground outside my door as soon as they rang the bell. Unlike other companies who ask for a code, Just Eat does not require this.

ordered 3 burgers, none of them were in one piece, just mashed up ingredients in a box. disgusting

Burgers were cold and hardly any mayo

The best KFC branch in the area. Food always tastes fresh and the service is good. Kids meal comes with Ice Cream as an option in-store which is great compared to other KFC branches which seem to only offer pineapple.

Went to wrong address and I am flat 9 but the driver went to a house opposite and not happy so delivery was late

Never got all order missed a can of drink

Half of the order missing!! No way of contacting them, absolute joke!!

Forgot to give the 1.5 ltr bottle of tango

They mixed up the order again… not a great service “boss”.

The delivery driver said that my order has been delivered but my order has definitely not been delivered.

It's.nice And excellent service too

Firstly please put someone on the microphone that speaks understandable English. Then please greet the customer in a friendly way at the window. Don't pack the food so all the fries fall out of their packets, don't put the chicken in the bucket until the fat is drained or the bottom of the bucket goes soggy and falls out. Remember to give the customer the salt packets, the finger wipes and the spoons for the baked beans. And oh by the way how come your baked beans have a June 2009 date on them?

didn't get everything I ordered

Very polite delivery man and very professional 👏

chicken was very dry and chips where cold

fed up of allways having missing items NEVER being able to get hold of the store. ITS NOT HARD TO CHECK A ORDER IS IT more money wasted on items and not reciving it

Could not understand what the man was saying at the drivethru. I had to as him to repeat twice as he got my order wrong. They need to go to college to learn ESOL. When serving customers, a job like this, you must speak English

I HAVE NOT RECEIVED MY ORDER , been delivered elsewhere !!!!

I don't want to hate of the delivery driver because they can only do so much, hence my "it was ok" rating, but KFC has let me down bad this time.

Service was quick and food was great. Good value for money. Chicken was perfectly cooked. Ordered via the drive through and didn’t have to wait for the food even tho it was a big order. Thank you 😊

The delivery driver was very unfriendly he didn't even speak he just opened the bag for me to take my order.

Good, but you have to pay for barbeque sauce.

Wrong food took back then still wrong dripping in bad oil Go there if your brave

I got a 20 wing bucket today for 7.99 from drive through. All the wings they put on middle part of the wing (not the drumstick part) . Very small too.

food was cold & burger all smashed in the bag

Well the meal was great but I was quiet shocked to learn that they just left the food on the door step and disappeared 😕. That did not impress me.

Doors locked at 1025pm and not letting customers in. Not good when it's meant to be open until 11pm.

Food was only just warm, so I had to reheat it in the microwave. Why did they put cold drink and coleslaw in the same bag as cooked food?

ordered my food at 1.30pm it didn't arrive until 3.55pm and it was cold!!!! tried speaking to the restaurant and they weren't any help either

it came to me cold 🥶 not happy

I asked for chicken breast pieces for both my boxed meals and again got leg which I and my wife hate. One of the legs was not cooked right. Only got one can of Pepsi max instead of two. Every time I ask for chicken breast I get legs it’s very disappointing service especially when I ask for it on the order. Will never order from here again.

I never got my food, probably a neghbour enjoying it, as the status says delivered.

The bulk of my meal didn’t even arrive.

The chicken was over greasy the skin was crispy at all just soggy. Feels like I’m biting into grease ..

My order was missing 2 items , the bottle of pepsi max and the sweetcorn. This equates to quite a bit of money as it’s not that cheap anymore for takeaway and i’m not at all impressed that items that are part of a bundle can be missing

Absolutely spot on, food was lovely and Hot, driver was friendly. Thanks, Top Marks.

Rubbish, missed off my 1 piece of original chicken and my chips portion consisted of 12 fries. TWELVE? Everytime I get something at this branch there's an issue, never again.

Ordered 3 meals, all with something missing

I would like to request a refund. The man I spoke to on the phone at KFC Hemel Hempstead absolutely lied through his teeth and said there wasn’t a driver when my app already had told me he was at the restraint. Delivery driver said they are awful and to complain. Food is FREEZING. Refund.

I have sent it back driver dropped the drink over floor food was dripping out of bag this was disgusting

Food cold on the second attempt missing half order just eat driver turned up on first delivery with food dripping out of bag then dropped drink over the floor I sent it back due to the drivers discust said no to do with him repacment order stone cold and missing items never again

I have just been emailing with KFC directly and as ordered through just eat I was advised to speak with you…… we ordered our food and unfortunately one of the 4 mini fillets was missing so there was only 3 also 5 out of the 6 pieces of chicken were all drumsticks and only one breast piece which was very small too, needless to say on this occasion we were very very unsatisfied with our KFC order. In all honesty I believe we should be reimbursed for our food or at least given some vouchers

Not a KFC regular, but my daughter wanted it as a treat as we were staying nearby after visiting Warner Bros Studio Tour. We both agreed we'd stick with McDonalds after this experience. All the tables were dirty despite the place being more or less empty and no queue for the drive thru. We used the screen ordering facility. Popcorn chicken was dry with no option to order a dipping sauce. Fries were not very crispy and were coated with a nasty salt and pepper seasoning, I've never come across this before. No option for Tango or 7-Up. Oreo shake tasted of nothing. BBQ chicken stack burger was just OK. At least there was space to park. Fortunately we're not local so won't ever have cause to return.

Service is relatively slow. Food exactly what you'd expect.