KFC - Fort Shopping Centre in Manchester

NO GRAVY SAUCE AGAIN!!! Every single time I use this app for KFC they leave something off the order... absolutely useless 👎

Ordered buffalo zinger burger,fillet burger and wings ,,taste was amazing, gravy was absolutely delicious,Halal is available, been here first time,overall great service.

Food was cold and order wrong can they now ready and take care when packing orders absolute joke

never received any of my order afyer waiting nearly 2 hours

Always items missing from this place.

I m still waiting where is my food

Chicken was dark (should be light golden) i think they dont change oils on time it happens when you fry oil in old oils....zinger wz fresh n fine may be they use another fryer for zingers....money for chicken pcs wasted

It was not a pleasant experience, ordered food but had no table to sit, every free table was dirty with chips, boxes and empty food wrappers all over. I asked nicely if they could clean one of the tables so I could sit and they refused too and said they are too busy so I took it upon myself to move it, not really the experience I’d expect, sat at a table that still had food on seat and all over floor

Bad Team Leader Manager with name Zeeshan can’t even manage staff to clean Customers sitting area and was arguing he don’t care and can’t speak English properly and a Asian girl was rude and was taking orders on drive thru but serving customers on front as well don’t have manners to talk with customers hope managed will take action on that and the team should learn to speak with customer and hope they never gonna say anymore to customers go complain and they don’t care specially that Asian girl she need to learn how to speak with customers and burgers was fully dry and cold fries been served hope the management will take action on that and if possible please share email address I can share pics of customer sitting area lobby

The food was disgusting, it smelt like the chicken was past it’s sell by date it was very pale in colour like it wasn’t cooked correctly the chips were soggy and cold the gravy was thick lumpy and Cold also NEVER EVER AGAIN !!

delivery guy was brilliant food was not so good !

Food didn’t turn up, driver was able to put order as delivered even without the code

Very unhappy with my order..missing item..1 regular gravy

I never received my order I have come out of hospital and want to order again but my refund credit is not there

stuff missing and don't read the notes on order

Pepsi max bottle was not delivered

this is what I got very small chipsid say about 10 only thing hot was fravy

Ordered two zinger rice boxes with extra chicken they came without the bean salsa and an appalling portion for the cost of £7.99 per meal, hardly any sauce when told about the missing bean salsa they gave the equivalent to a teaspoon. No salt, no pepper, no napkins, no loo roll and the handryer wasn't working.

Just ordered a delivery. Chicken was cold and dry. It was like eating chewing gum. Awful. Very disappointed and I'll not go again.

KFC can alwaysssss be hit and miss so I’ve always not ordered it online for the last 5 years. This was spot on all good and the gravy was the best I’ve had in a long time

spent over £40 for the party bucket Inc delivery for a birthday treat for my partners 40th today . VERY DISSAPOINTED INDEED it arrived lukewarm the whole lot chips were cold & soggy not crisp & coleslaw was missing . for the price was definitely NOT WORTH IT and won't order again

DO NOT WASTE YOUR MONEY! Ordered the food from this place after a while in a hope they must have got better. But their standards have gone even lower. Their prices are keeping getting high but quality and quantity of the food is getting lower day by day. Ordered a box meal. Chicken fillet was dry and over cooked. chips were semi cold and sour. Their wings are so small and no flavour. Dipped bites used to be £1.49 with decent portion then went to £2. Last night they were £2.99 with only 4 small pieces and all the sauce was at the bottom. Don’t know how do they get away with such a low quality food. They need to be reported to trading standards

Lovely gent at the drive through, struggling with the app but he helped me out. Much nicer than other kfcs I've been to when the app fails.

Visited for the first and last time today. Dirty tables everywhere so chose the best of a bad bunch. Went to the toilet which was filthy and then attempted to order at the counter where I was told to use a digital order board which was so unresponsive that I had to leave without ordering. God knows what you get for the ever increasing price of a meal now because the staff just stood chatting behind the counter without attempting to clean up or provide any sort of customer service. Won't bother coming here again.

Bad no sauces and didn’t bring my dip sauce supercharge

Delivery man polite and helpful asked me to check order before he went. Great

I have mentioned on comment box burger without sauce and also they put lots of sauce which is my kids have an allergy. I wanted it plain and I made a complaint through Just Eat and they couldn’t do anything.

Loved it, thank you for reading my note!

Cold and soggy everything is messed up

You can now only order using the kiosk machines. KFC KIOSK is not user friendly and badly designed. It is also very slow and unresponsive. I will stop using KFC and start using somewhere that actually provides customer service.

Not had KFC in a while. Really really nice 💯👊

8,50 for a very light menu, just a bit of chips, it's like a children's menu or baby menu. And the girl was unrespectful, I asked her for an eat in plat, she gives me a small thing like a cardboard, I asked her again for a normal plats like other people used, and she was not happy, she looked frustrated, she should to learn about customer services. However the food was nice but too light and expensive for that. I was very surprised by the portion.

Horrible customer service, the staff member was so rude/ This is the second time they let me put my food on a bag for a takeaway, that supposed to be their job, when I told him he just ignore me and he went continue to spoke with his colleagues. And this restaurant are always dirty, this staff look so lazy. I was a regular customer, I never come back here now, definitely.

as every time i order from kfc manchester fort, the food was spot on and we enjoyed it as always. many thanks to the KFC mamchester fort team.

The drink was missing in the delivery

Rude driver! Couldn't be bothered to read delivery instructions or get out of his car. Employee better people!

this has not been delivered! it's been horrible

I have never experienced KFC like this before !!! Taste was different from everywhere !!! Staff was rude and careless!!! They charges us first and then it took minutes to bring our order !!!

The food absolutely disgusting, cold burger, the bun was hard to eat and dry. Defo give me an old order. Also the chicken bucket, looks old as well and cold. The only thing was made fresh and you can tell was the gravy. Goodbye forever KFC.

every time something missing now 4 big items missing... 😕

Half portions of chips and tiny chicken strips

driver didn't follow special delivery notes, but did get here on time. I tipped the driver himself.

Didn’t receive everything we paid for.

Absolutely disappointing. I wanted a hearty Italian bread and instead they gave me the wholegrain. I paid £13 for a footlong for the bread to be substituted without asking me. Not only that, the wholegrain bread was disgusting, dry and overcooked- so chewy ans tasteless. This was not a subway sandwich. I want my money back!

stone cold food, arrived late, and missing items.

but was great no problem at all thanks so much for coming before your time xx

Good chicken crispy but never got my free popcorn chicken!!!

Food is cold taste like dirty oil. Not recommend to anyone

I’ve not got my food. You’ve delivered it to the wrong house.

ordered 2 fillet burgers and got a zinger and a fillet which can't eat due to allergies

The wrong drink was sent for a order

Food was okay, service wasnt the fastest though, visited in the evening looked a little short staffed and not the cleanist of venues.

Not the best not had in a couple of years gravy not the gravy I remember but was ok expensive for what I got but hey ho tried it once but won’t again

Food was cold and items were missing of the order.

Disgusting bottom of the barrel chicken. Overcooked dry and soaked in oil. Tiny pieces just dripping, absolutley disgusting

Won't be ordering from this one again. Part off my order was missing I didn't get the 2 pieces of chicken that I ordered .

Worst take away I've ever had, wot a waste off £18. Most of it went in the bin.

Excellent food & delivery service

salad on burgers not fresh, chips had no seasoning on them.

Very funny because I bought chicken and told I want Ketchup but the staff told me we don’t have ketchup I think the had but they save money

I ordered a "DIPPING" 8 piece feast. The order turned up without the dips. I rang the restaurant and got no joy. I could hardly understand the guy I spoke to, but he was basically saying he couldn't get the dips to me, something about "on the system"🤷🏼‍♀️ and more or less told me to try and get a refund from Just Eat. Unhelpful and unprofessional. Food was nothing to write home about either.

Delivery driver said he couldn't find me location on map was wrong and he refused to deliver the food

food was good nice and hot will order again

The delivery driver started shouting at my daughter

I didn't receive the sweet chilli dipped bites 😢

no chips I ordered 4 and portions were awful

My wife and I was out shopping at Manchester Fort shopping park and needed something to eat so decided on a KFC .now I've been to this KFC before and give it a bad review .so has it changed. The Answer is no the service is as slow as it gets .& the food is then dumped on the tray no presentation when we got our food the chicken burger is dry it seems over cooked . its like the staff cannot be bothered.this as to be one of the worst restaurants / KFC I've eaten in its in a great location for parking and for shopping . will I eat here again I will try to avoid it and go to one of the other food vendors on the shopping park / centre

Chicken burger was totally inedible and rock hard! Looked at least 2 days old😡😡😡😡😡

Food was cold just about edable

Didn't recieve this order 😡says delivered I contacted them he said it was delivered someone was in garden are they not suppose to knock on my door hence delivery not give someone outside

That was the best kfc delivery I ever had nice and hot first time

Foods always cold and nasty don’t know I thought it would be any diff

It’s ok but the food was spilled and the burger was to dry

food cold paid for a extra can of tango didn't recieve it had to reheat the food

Won’t be ordering from here again cold food an missing items

Absolute joke of a food shop order a zinger meal sent me 15 chicken wings f*cking idiots

Someone’s order has been delivered . Wrong items. No action taken by Just Eat. Waste of time and no support from Just EAT. Will not use this platform anymore

All of the food was cold and was not very nice . The meal was wasted.

I visited this restaurant and used the greasy fingerprint coated electronic self service points to place an order, which didn’t give me a receipt. Therefore I was expected to remember a four digit code that appeared on screen for a few seconds, which I didn’t even see, and had to ask a member of staff what my order number was. The other effect of this is that I wouldn’t have evidence of the transaction to provide feedback to KFC online. The chicken was dry and bland, I enjoyed the chips and hot wings though. There was only me and one other customer in store.

Order was left outside my door in the open air and consequently was cold so, unable to eat and have thrown in the bin. Shocking service. will not use again.

I had such an amazing time at KFC Manchester Fort! The food was absolutely fantastic!

My order has not yet arrived I ordered yesterday a nearly £40 order I am not happy I am here from Northern Ireland and ordered from use and received nothing

Fries and bottle of Tango missing. Every time we order from here atleast one item missing.

we ordered a bucket we received no chips and 4 gravy

never received the delivery and had to eat elsewhere

Some of my food was missing really not happy about it want my money back

FREEZING COLD like ice cold to the touch as if they took it out of a fridge wasnt even luke warm just freezing and its not even far from my house. Half the food missing. No drinks! Just disgusted with this kfc recently!

The worst kfc I've ever been to.

No my food was cold not happy as I spent a lot of money

Chicken looked funny dark brownish colour

Tried a different kfc as items are always missing unfortunately same thing again

Ordered a Pepsi and i did received!!😡😡😡👎👎👎

Very fresh good portions size 👌

Food came so fast! Nice and warm only thing was the chicken popcorn was cold and hard but its fine 🙂

Missing items as usual never can get refund from you guys from this KFC most probably will never order it again just go myself to a KFC restaurant hot food what did come cheers for that

Worst kfc I ordered from. Soggy chicken, bad taste, I put a note on the orderd.. not read. Won't be ordering again from here and I will be looking for my money back.

Food was good, delivery rider was extremely rude on the phone however, stating ‘you’ve made me wait 5 minutes for this’ rang me 3 times and then hung up on me after explaining I had someone on the way to meet him as he didn’t come anywhere near where I live.

Never do this reviewing but this was terrible

HOT FRESH ON TIME AND TASTY THANK YOU

It was great but the driver spoke another language to me I had no idea what he was saying