Based on 9.191 opinions finded in 3 websites
Based on 9.191 opinions finded in 3 websites
Nº 534 in 813 in Derby
Opinions
Place has upgraded amazingly! My childhood KFC has improved. I always had good service but the staff (especially team leader Baksho, Areej (sorry if I misspelt that) and Niamh) are above and beyond amazing and the food is wonderful and the place has a great atmosphere!
Liv Lewis . 2025-04-21
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So much better with front of house service. The lady is amazing!
Natalie Peach . 2025-04-20
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Amazing Jag , she is brilliant… she should be the manager …! Very decent lady and always welcoming
Nok Hussain . 2025-04-20
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Friendly customer service, Jag was very nice
Winston lfc . 2025-04-20
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Jag was very welcoming and helpful
Maira Safder . 2025-04-20
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Excellent table service with a smile 😊
carlton Lewis . 2025-04-19
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Jag was amazing very nice and so helpful and the food was great too thank you
Fazel Amani . 2025-04-19
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I provided brilliant customer service
Jagvinder Perttola . 2025-04-19
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Jag Absolutely amazing service. Quick service staff are so kind
Kimmie-may Minnie Holding . 2025-04-19
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Really nice service she made it worth it
tanxo . 2025-04-18
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Jag was lovely and delivered a great service! She was so friendly from the moment we walked in and we were a big group so she was very helpful!
Shannon Hollies . 2025-04-13
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Jag was a lovely on front of house, very polite and impeccable customer service something you don’t usually get grabbing some fast food 👌🏼
Joshua Hammond . 2025-04-13
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Lovely staff. Great food. Jag was great. Helped with everything
Aliases Mahmood . 2025-04-13
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Staff were friendly and helpful
Ethan Stanley . 2025-04-13
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Jag was very friendly and great service
Rhia Edwards . 2025-04-13
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Jag was fantastic Arrived as a group of 13, she sat us all down and helped us with everything from start to finish Amazing service and never received anything like it in any KFC! (And I’ve been to a lot)
Sam P . 2025-04-13
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Amazing food and excellent service.
Pete Newbold . 2025-04-13
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Lovely food and great service from jag
Sophie Kisiel . 2025-04-13
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Our table service from jag was excellent and we loved the food it was great
kaleem percival-khan . 2025-04-13
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Very clean inside, food served promptly, Jag on Front of House was very helpful and friendly
Carly Mooney . 2025-04-13
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Really friendly and fantastic service from JAG and food was great and warm
Christopher Payne . 2025-04-13
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Great service, the people are lovely. It has a much better atmosphere than before
Oli . 2025-04-13
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Top place and added bonus for the halal consumers
kamran raza . 2025-04-13
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Great customer service skills by me
Faizan Hussain . 2025-04-13
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Thank you jag for great service
rekha sharma . 2025-04-12
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Great food. Great service. Shout-out out to Jag for her service during our visit.
Muhammad Moair Sarwar . 2025-04-12
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Amazing service by Jag really appreciate it, she’s the best one
Maryiam Naseem . 2025-04-12
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Thank you for your kind service Jag!! Very efficient
Nadia Raja . 2025-04-12
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Wonderful lady and good conversation with a waitress called Jag!
Adilah Dasha . 2025-04-12
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jag is amazing everytime i come she gives me amazing service
Lolil Fuccfgb . 2025-04-12
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Jag was extremely helpful to us and kind
James Milner . 2025-04-12
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The lady called JAG whos staff member served food to pur table amazing customer service from her.
Naz K . 2025-04-12
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Excellent service and the food was awesome 5 starrs every time.
Micheal George . 2025-04-11
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Brilliant service from jag, food comes quick
Mary-Lea Broughton . 2025-04-11
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Amazing service and we were served by Jag - who was very helpful.
Mani Kaur . 2025-04-11
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Jag was amazing and very helpful Always greets you with a smile
Jude Harrison . 2025-04-11
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Very good service the lady Jag was so lovely.
Jagda Aleksandra . 2025-04-11
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I've been coming to this kfc for several years since it's near my house. When Jag first started working she was so helpful and there was a clear difference at the KFC whenever she was on her shift. She's so considerate and you can tell she really takes pride in her work. I'm very grateful for her help over the years and she is an amazing employee. Thank you for your hard work :))
Lovyka . 2025-04-11
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Jag was really kind and the service was really fast and the food was hot.
Anesu Ngwenya . 2025-04-11
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Jag. Amazing services. Lovely lady
Dee Plimmer . 2025-04-11
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Jag served us great service and as for why i put the atmosphere at 4 stars well.. it is a kfc. Anyhow jag was really nice and the food was gorgeous
Michael . 2025-04-11
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Jag service was brilliant. Really helpful.
Dildar Tamber . 2025-04-11
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Jag was brilliant great service love the new store
ruband khalid . 2025-04-10
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Jag was very helpful good service
Dan Curd . 2025-04-10
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Jag is amazing such a wonderful lady who’s super helpful
Hamina Ali . 2025-04-10
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The food delicious the staff are brilliant we always come here and nowhere else we love it
Azad Macael . 2025-04-10
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Jag was brilliant great service love the new store
darbaz karim . 2025-04-10
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Great restaurant - excellent service from Manager Jag. Friendly and professional. Thankyou.
Elizabeth Carmody . 2025-04-10
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Jag shi is the best working im KFC 🍗
Romane EDJ . 2025-04-10
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I rang up with a complaint about a previous order and spoke with Baksho who rectified my issues in a pleasant manner and was very understanding. I would highly recommend this restaurant and baksho for the way she dealt with it
Richard Kolkman . 2025-04-08
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40 minute wait in a drive thru while people walking in get priority. The workers do NOT use their gloves and this is concerning as they handle food after touching dirty surfaces like windows and other table tops.
Hamtaro YT . 2025-04-07
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Very nice atmosphere good food good service
Ravinder Singh . 2025-04-06
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Ordered a watermelon lime refresher. Tasted nasty. Avoid. Couldn't taste water melon and the lime tasted cheap.
John Smith . 2025-04-06
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Lovely quick food staff very friendly Thankyou
carlene . 2025-04-06
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Jag was amazing soo kind and helpful food was great to
Nolack D4 . 2025-04-06
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Fast service for food, and in particular Jag was great with attending to our needs, great asset to the team.
Rozeena Ulhaq . 2025-04-06
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Great service and food! Big thank you to Jag for looking after us and making sure we had everything we needed! We will definitely be back :)
Lauren Baird . 2025-04-05
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A great and enjoyable place with delicious food and kind staff
Qais . 2025-04-05
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Jag went above and beyond for me and my 2 children
Olivia . 2025-04-05
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Only re-opened on Thursday, looks 100% improved. Jag as always is fantastic, she looks after the customers and ensures that the place is clean and tidy.
Claire Goodwin . 2025-04-05
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fantastic service from jag thank you!
F . 2025-04-05
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Great service, especially from Jag! Thank you!
Robby Bola . 2025-04-05
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Jas was great really friendly and lovely, food was quick
Niamh McMillan . 2025-04-05
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Jag was great customer service and the staff who took my order was great too! Good atmosphere since the store has changed . Keep up the good work guys
Beatz by chopz . 2025-04-05
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The food was fresh and tasty. Delivery good. The only thing I was a bit annoyed at, is I paid extra for x2 drumstick chicken and small wings we're sent (not great for the extra cost) other than that, as that's the staff not the taste of the food.
Miss . 2025-04-05
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Jag is very polite and humble she’s really good girl.
Temoor Abid . 2025-04-04
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Fantastic service, served with a smile will happily come back!!! Jag in particular was very nice!!
Eric Carter . 2025-04-04
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Jag was fantastic one of a kind
nabeel saddique . 2025-04-04
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excellent delivery and delicious food, very impressed
Lisa . 2025-04-03
MORE AT Just Eat
ketchup put on the burger when i asked for it to be left off
linda . 2025-04-03
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Absolutely perfect order from kfc, everything I ordered was delivered and delivery was quick with a lovely courier! Thanks !
Jennifer . 2025-04-01
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Food was delivered early and was cold, had to re-heat and was no taste at all, never use again
Steve . 2025-03-30
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Good arrived frozen cold on tracker could see driver going opposite direction and then to head back
Damian . 2025-03-28
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My wife enjoyed it and she did receive the order quickly. Halal food.
H . 2025-03-16
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Great halal food is available here
Qasi Raja . 2025-03-09
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One part of my order was missing and the rest was barely warm. I've asked about a refund for my missing part and got nowhere as they say I received my order. Yes I did but with something missing but obviously they don't care.
Deborah . 2025-02-27
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I go to this KFC cause its halal. The chicken is nice and the fries they are really nice as well. They are just a bit slow
Saad Muhammad . 2025-02-25
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Warm near cold , awful pieces of chicken terrible presentation, im done with ordering from there from now on
Neil . 2025-02-23
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Food order never turned up when my app said the driver has delivered the order to our address. So had to drive out 6 miles and collect the order myself 1 hour later, once i spoke to the manager at that branch. He said it's not uncommon for the delivery drivers to have the food for them selves. so ruined me and my girlfreinds night in.
alex . 2025-02-22
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Delivery took a bit longer than expected but all good.
Jade . 2025-02-21
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Made my order, it arrived minus the 1.5litre drink, delivery driver said he would not return to KFC to collect it. He said there was no drink, even though I showed him on the receipt there clearly is. He said not his problem
Libby . 2025-02-18
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Who wants to eat chewy chicken? I certainly don't! Abysmal food service this time.
chrissy . 2025-02-18
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I Ask to go pit it up and tild me get a life
Brandon Walkman . 2025-02-17
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Cold burger & bad quality chicken Otherwise fine
Erin . 2025-02-15
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Im so sorry but i wont be ordering from you again, everything just gets smaller and smaller, very disappointed
Ms . 2025-02-15
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Ordered from this place on Uber Eats. Unfortunately, this place managed to mess up the staple of KFC, the chicken! The breast piece was dry and tasted bit funky. Also the double down was dry.
Thu Ya Win . 2025-02-14
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Perfect, warm food, chips were not crispy this time but other than that, can't complain.
Jade . 2025-02-13
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Food was amazing, staff is very polite, the cashier girl areej is very friendly
Manisha Sharma . 2025-02-12
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good service from the driver 5 stars
Yazidi . 2025-02-11
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My order was missing ketchup and mayo.
Malcolm . 2025-02-10
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Great customer service and a fantastic experience for my children. We were served by Areej when asked about non salted fries she explained they offer these as part of dietary needs. I ordered and and was happy with her response. Smile and her face and nothing was too much. She layer came out and cleaned tables and seemed like nothing was too much trouble. Food was tasty and would highly recommend this branch 😋
farzana khalid . 2025-02-10
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First time for many years I went to this branch and was very happy, food was great and the service from the lady (jag) was top draw. See you again soon.
kev simpson . 2025-02-10
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Order arrived on time but missing one item (chicken popcorn) .
Ravinder . 2025-02-09
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the driver followed go's but it sent him to the wrong place. he rang but I couldn't fully understand, I repeated myself several time to get him to the right address. this was a GPS problem.
Luan . 2025-02-07
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I never recieved my food £30 worth the driver stolen the food
beverley . 2025-02-07
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The bags the food in are terrible! They rip so easy I nearly lost all my food! This is a KFC issue as it's everywhere. Even though they were busy the food was not hot ...but it all tasted good. The staff were mad busy fast service but it was 5.30 on a Friday night!
Rich Bradshaw . 2025-02-07
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Unfortunately back to similar service they used to provide. Waited more than 5 minutes by the till to order and no one responded. Got ignored. Staff member then spoke very rudely.
Waqar M . 2025-02-07
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Food was cold , apart from the beans, not sure why the delivery driver ended up a mile away in the opposite direction from kfc on the maps???
Jen . 2025-02-06
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Areej was lovely, food was amazing. Would definitely recommend
Dan Willis . 2025-02-04
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Areej was really helpful. Really pleasant environment with good service
Mike Andre Augustin . 2025-02-04
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