KFC Chesterfield - Enterprise Way in Chesterfield

I'm not in the habit of leaving bad reviews, however... I've often wondered why this KFC is always empty, and now I think I know why. It feels like the staff are there under duress, and I honestly felt uncomfortable with how sullen everyone was - everyone! I know it's impossible to be full-on smiley all the time when you're working in eateries as it's hard work, but my goodness, I felt like I was disturbing them with my order. Our order was just shoved in the bag, which was squished to close it, which was a bit weird and we were waiting for ages for a drink that we'd ordered and milk for my drink. We re-entered the restaurant to use the loo after putting the food in the car and I'm so glad we did as the *smell* in the ladies was mind-blowing. Please excuse this description but it smelt like unemptied sanitary bins with ammonia. Luckily I only needed to wash my hands so I could keep the door propped open as my eyes were stinging. I did feel like I was dirtier after coming out, though. I don't know what is happening with regards to staff morale here as the environment it creates is extremely noticeable. The food was only ok as the chicken smelled of reused/stale cooking oil but the chips were actually quite nice.

Always a great experience at KFC Duckmanton. The chicken’s hot and crispy, mash and gravy are spot on, and the sweetcorn’s surprisingly good. Staff are friendly and fast, and the place is always clean. Quick, tasty, and reliable can’t fault it. Five stars from me!

The Zinger Burger was super crispy, juicy, and had just the right amount of spice. The Hot Wings were crunchy and absolutely delicious. Both were served hot and fresh, and the staff was super friendly. Definitely worth it.

Great service, lady on front was very nice and helpful and food was given out quickly.

Food was delicious and served quickly, the staff was very polite as well….Must visit

Very clean and welcoming environment, staff are very nice and helpful and food came quick and hot

Good place if you want to park up to get your items as there is adequate parking spaces. With it being drive through also, the service wasn't the quickest even though there was a nearly empty seating in the establishment. That aside, the guys and girls there were polite, curtious and doing the best that they could do with the food being hot and tasty in the process. Will definitely go back the next time I fancy KFC. The location is great being just of the junction 29a of the M1 motorway.

I got a very good experience with staff

Fast service tasty food and friendly staff a right nice shop to visit

I had a wonderful experience at KFC today. The staff were friendly and efficient, the service was quick, and the food was fresh, hot, and delicious. I truly appreciate the consistent quality and great taste keep up the excellent work.

Friendly staff and food was worm and nice. Truly recommend

Avoid this place the chicken was under cooked and this I not the first time even some of the staff agreed that this place is going down hill fast. Save your money and go somewhere else

Another amazing visit at kfc Markham vale

It's so nice loved everything. The staff were so lovely

Amazing service this afternoon.

A load better than it used to be. 'Shabaz' ?? who works on the window very happy . Good fast and warm.

Cold food. Fries were stale and looked to have been sat out for a long time Nowhere to sit as floor had been mopped and left soaking wet which I believe to have lead to a particularly damp musty smell. We chose to take out. All chairs were on tables and was not the most inviting space to be in (we thought it was closed)

All items are fresh and staff members are very hardworking. Taste is also too good.

No table service and no receipts in the order machines.

Fast service good customer service

Visit here every now and again on way home and this is the best one i go too compared to other KFCs

Long wait to get food. I waited 25 mins for 6 pics chicken, and I can't believe this KFC branch is the worst branch i visited so far. It was not busy. Only four customers were on the floor. Staff were too slow , and they needed proper training. Send them to the other KFC branch to see how other staff work.

Visit here every now and again on way home and this is the best one i go too compared to other KFCs

Visit here every now and again on way home and this is the best one i go too compared to other KFCs

Quick Service, Fresh Foods Wings were awesome.

Very fast delivery ,osam experience

Food was as you'd expect from KFC. Staff were great

Brilliant staff and delicious food with good hygiene

Nice service and amazing staff all things are good

Very comfortable place to dine and enjoy with family.

Great food. But price goes up not for me anymore

Good food good atmosphere good team working very fast service today very pleased

Instead of opening the restaurant at 11, the employees come at 11 and start the kitchen. Expect them to open at 12.

Overcooked and very dry and cold

95 percent chicken drum sticks

Delivery is always good but have items missing most times

Poor service, rude staff and drinks half full. Very poor

Was ok expected a little bit better but still went down well- thank u

food was missing from my order I try to contact kfc I order from and they never picked up the phone. I tried to contact the 8 times.

Chips were extremely undercooked and hard. We’re not nice.

Delivery driver was amazing, but the order was missing £7 worth of food that had clearly been missed by KFC.

Most of the time they forget the dip or don't pack the correct side order. If it's out of stock they do not contact me to arrange an alternative option. This happened last night. I was very disappointed as I ordered a side of corn and received gravy and mash potato which I don't like.

The worst KFC chicken I’ve ever had. It doesn’t even resemble the chicken from any other of the chains. Had no flavour, barely any batter and even then the batter is completely different to any other KFC, fries were rock hard. Wbe ordering from Duckmanton ever again. Avoid!

Waited for ever for the food order had to chase them was still wrong

Usually VERY GOOD FOOD... Odd time is misses the mark, but when they have, ALWAYS POLITE AND UNDERSTANDING. Then happy to put things right for me. 8/10 or 9/10... Happy go to, for my Fried chicken. Mostly food is fresh cooked hot and nice. Only 1 bad call ever. Offers are good and I am always happy to return here.. 👍🏻

Order 50 mins late, food incorrect

Order did not contain everything that was paid for.

2nd time ordered they missed large popcorn???

When my order turned up half my order was missing it was cold and when I phoned up about it they was really rude and said I had to order again just to get my original order I wouldn't order from them ever again

I was tracking the delivery on the app it was minutes away and when I looked again it was 18 minutes away. By the time it arrived the whole meal was stone cold , a complete waste of money and the delivery person had no manners either.

I have items missing and the restaurant won’t answer the phone.

Ordered a bucket for £41 and didn't come with chips! Took well over an hour to arrive! Will not be ordering from there again!!!!!!

Completely left out a £10 meal from the order

popcorn chicken was missing but it was free anyway so no loss .

Went to the wrong house but wasn't too far was only next-door

Delivered with care and respect

1 hour late, food cold, item missing from delivery

Delicious taste and excelent service.

Mixed feelings it's nice but the amount you pay for quite little food e.g: boneless banquet and just orded missing item that I payed for and they don't answer the phone so can't get the item that's missing and nearly everytime I've orded there is always something missing

Missing items from KFC again. We have missing items most times

This place is osam! Good customer service i had food was hot and yum! Definitely gonna come back

Quick Service, Fresh Foods Wings were awesome.

missing gravy from order no way to contact to get this

Toilets were an absolute joke,walked in walked back out was so repulsed by the toilet put me off from eating threw up everywhere!! Never smelt anything so bad 😭

Great service from the lady on front counter! Food was piping hot. Would definitely visit again

Driver couldn’t find my address and even with calling me and me giving directions, I was on the phone to him for over 13 minutes and then it turns out he left his car and walked to my address.

don't know where is this delivered time at 14.10 from but I got it delivered at 15.30. order placed at 13.30. 2hours was waiting with rubbish updates

Delivered over 30 mins late, not ideal when you’re trying to eat around your twin babies feed times. Food arrived hot but sauces missing and pieces of chicken so small… a drumstick and thigh both smaller than what you’d expect a wing to be! Shocking food quality, not worth half of what I paid given chicken piece sizes.

Ordered from here a few times now and every single time there’s extras missing that iv paid for! Food missing from boxes, fuming!!!!!

only ordered a small amount can cold, not to the right adress and 20 minutes late

Went through drive thru this evening asked for a boneless box, was asked how many pieces I wanted, again said I wanted a boneless box, went round to pay, two cars in front of me in the queue waited at least 15 minutes to reach the window , was then told 3 pieces meal, omg she obviously did not listen, when I said no I wanted a boneless box she responded 'alright, alright I heard you the first time ', obviously not or you would have got my order right, drove home (approx 5 minutes), everything was stoned cold and got 10 chips. My advice get staff that know what they're doing and don't serve cold food. Won't be going to this KFC again!

Late delivery, cold food, wrong order

Cold food took an hour to deliver

Food was almost cold, a small order packed into a too large bag and the insulated carry bag the driver had wasn't closed either.

Missing a burger and have no sauce we want a rufund now or the zigger tower burger ok its own with the sauce that we had to pay

Terrible ruined are nights thanks to u got are burger but the wrong AGAIN!!! Still no source an actual joke

This place is getting better day by day! Good customer service i had food was hot and yum! Definitely gonna come back

I was issued with a £60 parking fine. If you're going to stop for more than an hour choose another motorway services.

Food came stone cold had to put it in the microwave which made it soggier than it was when it came. Also paid for the extra dip and never came and also the wrong drink came which was annoying if I’m being honest.

Items missing every time I order, even specifically left a note for them to remember and they didn’t

Took 2 hours to arrive after ordering and everything was freezing cold except for the cans of pop which were warm and the incorrect ones to what was ordered!

Food was cold. Two items missing. Barely no coleslaw for £3. Hardly are anything and really didn’t enjoy it. No contact details for the restaurant. Couldn’t recommend

Wouldn’t recommend getting delivery/just eat here. Waited 2 hours still never accepted my order, so placed an order at another one and was immediately accepted. Chips always arrive cold to.

I think it was the restaurant that was late not the driver

every item was completely incorrect there was 3 to 4 missing items and the meals I asked for were completely the opposite to what I orded I have tried calling the branch and cannot get through to speak with anybody

delivery time was advertised as 25-35 mins. it took 1 hour 45 minutes. the food was cold. not warm or hot. it was cold. the burger bun was burnt. the food had to be warmed up. very disappointed

the food was just warning enough no dips and no gravey the chips were cold

Food was lukewarm at best by the time it arrived. Half of the chicken was dry. Courier was at restaurant for around 20 minutes according to the app. Gravy had spilt in the bucket all over the chicken which wasn’t great seeing as one of us doesn’t like gravy. Poor quality, poor delivery time. Substandard all round

Order was never delivered and unable to contact retailer so lost out on £65 and it was on someone’s birthday terrible

arrived cold and an item was missing

The time kept going back and back and ended up being 1 hour late. Then the gravy was split and spilt all over the other food causing chaos as my son doesn’t like the gravy, we also had no chips delivered with the order. The chicken was horrendous. I will never order from there again!!!

They forgot some things from my order

I am very disappointed with the service I received. My order took an unacceptable 3 hours to be delivered, and when it finally arrived, the food was completely cold. This is not the level of service I expected, and it has left me very unhappy.

2 getting closer to a 3 hour wait! Just eat said courier wating at restaurant but thats been ages. Kfc said they haven't had a driver since around 6 and to cancel with just eat or contact them. No option to cancel but contacted them, no reply.

Took over two hours to deliver, food cold and told to contact uber eats to complain when order was made on KFC app. A total lack of customer care. This is NOT the first time for KFC to have let us down.

Don't stop here for a break from the motorway. I've just got a parking fine. I didn't realise there is a maximum parking limit of 75 minutes.

Ordered around 16:30. It has arrived at 22:42. Items missing and cold!

Food was stone cold and dry and inedible. The expected delivery time at first was 14:10 and kept changing and getting later didn’t arrive until 15:05 if I’d of known it would be that long I’d of cancelled it before it was too late.

The food was stone cold, half of my order was missing and the food looked like i had been dragged up out the bottom of the bin.

Visit here every now and again on way home and this is the best one i go too compared to other KFCs