KFC Birmingham - Kings Norton Business Park in Birmingham

Food was mediocre. Mine was cold, there was no can.

Only thing warm was the gravy, very disappointed and will not use again

Delivered on time- last time they missed items but they added it onto this order 👍

very poor pieces of chicken all bone

Came to the wrong address as always they either can’t read or

first of all the delivery time kept changing on the app ? then I had to go outside down the driveway to find the driver to collect my delivery? then the food was cold and had to be warmed up in the air fryer.there were 4 drumsticks & 2 thighs so not much variation the wrap was flattened & that was cold too I really don't know why you ask for a review when nothing changes ?

the whole meal was stone cold a d went in bin will not be using you again

the food was just warm after a long wait. not good!

Missing a whole meal - had to have a refund as the order was "called complete"

Absolutely useless! Missing half the order and it was a small order and all cold! Absolute rubbish

Delivery driver should get a new career

Absolutely awful put me off kfc for life cold soggy chips and burgers

No idea as it say delivered but hasn’t arrived.

Order didn’t turn up but said it was delivered and didn’t get refunded!! DO NOT RECCOMEND

Nice man served on the drive through. Food ok, but I'm of the age that can remember what KFC used to be like. It's now just fried chicken.😢

I have asked for boneless chicken but received chicken on the bone instead so i didn't manage to enjoy my meal because of this. I am not happy with what I received.

I haven't even received My food

The food quality was good however the free popcorn chicken was missing as was 1 original piece chicken

the chicken was just dumped into a bag.it was not delivered as shown in the picture.poor standards.

great delivery. great food. nice person delivering

dude somehow handed an order with absolutely none of the items asked for.

Nice food delivered on time still hot

Came very fast and courier was polite

Servers were rude and wouldn’t let us order at the counter, also my boneless banquet came in a bag and not a box, then the server told me to order the boxes for her after she told me that they had none in stock.

Missing hot wings that are supposed to come in the bucket

Food was still nice and hot when I received this very nice and delivery was spot on couldn’t ask for a better delivery thankyou

Forgets dips every time I’m not happy

Bag split and kfc bucket split bean over sweetcorn and chips

Got absolutely everything wrong and was freezing

Not bad. It's chicken so I'm haptic with it.

Waited ages for it to be delivered. Food was cold. Gravy had spilt everywhere and went all over the food. Was a nightmare to clean up. Put us off ordering again.

This is disgraceful. Food cold. Drive said Wrong address. My address is 4 Westhill Road and not 4 Rednal Road. Food is cold and now in the dining room. Money back please.

the food was cold and the rice was missing from the food and so was a chicken fillet and when you complain nothing gets done about it

The fries for the meal was missing

Delivery was great, but the after affects of the food wasn't

Food was stone cold will not be using this one again

Meant to have dips in the order but received none. Food was good though.

I mean it's a KFC. Decent, all good, plenty of free dip.

Areas were lovely and clean and safe prompt and polite.

Ordered a trilogy box meal, mini filler burger and dipped bites. I Got a side order of rice, a zinger burger, fries, mini popcorn chicken, 2 mini fillets (not mini fillet burgers. So ultimately I paid more for less.

Never had the right order from here and must have ordered about 10 times thru deliveroo. Yet again they have missed items off the order. Once we got a massive bucket and someone must have been annoyed with my vegan burger haha. If you go through the drive thru MAKE SURE you check your order before driving off as it WILL be wrong. Worst fast food place ever encountered.

Fast delivery, tasty food and gave me free popcorn chicken

Food waas cold didn’t get order right would like a refund

Great service, food was all fresh and hot. Very good KFC

not happyat all considering someone else is enjoying food I've paid for!!!!

Chicken very greasy soon as I picked it up grease running everywhere

My order didn’t come at all, I’m honestly shocked they didn’t do anything at all or tell me the reason as to why they wouldn’t refund my order. I’m honestly not ordering here ever again.

The fillet burger and zinger burger had a mini fillet on them, same size as the mini fillet burger. Small square of lettuce and little dollop of mayo. Ridiculously small for the price! Fries were cold and soggy. Something about the buns tasted awful too. Paid nearly 60 bucks for this. Overpriced, overhyped and underwhelming!

All food I ordered came freezing cold

Please change the oil more regularly. I can literally taste the oil more than the 11 herbs and spices.

Fries were cold and didn't taste right. Gravy wasn't nice either

I thought the staff was really helpful and friendly

Arrived to the car because he was struggling to find the door, grabbed the bottle of pepsi max off him and it looked like it was opened as it seemed less full, tested it out by opening it and it was undone easily, went inside and my food was semi cold, it took far much longer than usual to get my food and quite frankly im a bit disgusted and disappointed, not worth my money.

Food delivered on time. Delivery guy spent 10 minutes debating a delivery code which I didn’t have and asked to take the food back…by the time he left food was cold.

Chicken was not crispy at all it was awful , and chips not crispy.

the most disgusting chips in my life uneatable rest fine

Food was piping hot and tasted great.

I had food missing and the rest of the food was cold. didn't get a refund either.

never turned up wrong order was given

I received completely the wrong order

Food excellent, chips a little cold but the trilogy box very good, very filling

whoever is on tonight needs a raise , cheers for the food ! sorry for ordering so late had a bad day at work only just finished youse lot are sound tho :)) xx

Quality of the tower burger really poor, badly assembled, if I was in store it would of been taken back!

Not at all happy with corn cobs, overcooked, dry, tasteless. Just eat refuse to refund stating restaurants differ but have had before kfc from here and no problem totally disagree with no refund

No fast food here, 30 minutes wait in drive through while Just eat, Uber eats and Deliveroo orders get preference. Finally got to collect order only to be told no hot drinks available. What a shower of ****

waited over an hour for delivery then it turned up cold

No fast food here, took ages (20 minutes)to clear the queue in the drive through only to be told no hot drinks. Appears meal preference given to delivery drivers, Just Eats, Uber eats, Deliveroo etc. Very poor service

drove off before I got out of my work before the time

All the food just thrown in a bag no care and attention to any of it just turned up a complete mess .

very polite deiver and good food especially depending on the time i ordered

food was cold, burger buns where stale . the chicken was over cooked. absolutely disgraceful will never order again

Cold food unfortunately not sure who to blame ?

The food was not great. It was meant to be a treat for kids and they were disappointed. It was undercooked and there was even a piece that was so dark it had obviously warmed up from a prior batch. Definitely a purchase I regret.

My food said it was delivered but haven’t received everything.

Rude staff and orders mostly wrong

food was absolutely disgusting, unedible for the most part, tasted stale, not fresh at all and everything was cold

Not the best experience at this KFC, I’ve been to several restaurants where the food is much tastier and fresher.

Would have been fantastic if thr driver didn't ring the doorbell at 10pm

Didn't go into the restaurant, however service and food excellent

brilliant again delivery driver was lovely and polite

were my bottle of Pepsi can I have my money back ASAP for my Pepsi Max your nice food but no pop Pepsi max so can I please have money back for Pepsi max please give my money ASAP please

delivery driver was class, my phone didn't ring and he came back and delivered

Beans were everywhere some of the food wasn’t edible. I’d like a full refund.

very quick delivery and driver was lovely

For years I have enjoyed KFC. The meal I had tonight was awful the fries went in the bin they were cold and most of them were burnt. The covering on the chicken used to be the best bit well no more it was hard and crispy. You have really ruined my thoughts and enjoyment of KFC. Kim job

Awful food! definitely yesterdays leftovers. Every item was freezing cold and all went in the bin. How they can send that out the door is beyond me for the price you pay!

I could sack 4 staff just watching them . Two ladies wearing headscarves, one on her phone whilst someone is waiting to order. Tables need cleaning and staff debating who’s not doing it. Very unprofessional

driver really polite, food hot and tasty

I was not given my bottle of pop. my kids are not impressed. can it be dropped off please

Always something missing. Should know better by now…

chips cold bit burnt on ends ,bad chips not good at all. delivery driver was pleasant

don't know what you have done to the chips but they are beautiful really nice please please dont change them, we enjoyed everything that came tonight

food was very cold chips wasn't cooked properly 😕

This place seems to be on the up professionally and now friendly service. They are unbelievably quick at service! Working their way back to five stars in my book.

Really impressed by the delivery time. Friendly and smiling driver. Good food - better than the last tiem when it was a bit cold - this order was hot and fresh. Very satisfied.

We didn't get the drinks or dips we had ordered

Order took too long to arrive then when it did all of the food was cold so was very unhappy.

Good amount of food for a kids meal and was brilliantly on time

Drive thu food is cold ,not fresh very poor chips were awful burger cold dry

Been calling u for 2 hours lines engaged had someones order delivered to my house by accident???