KFC in South Lanarkshire

Absolutely shocking! Complaint will be made. Delivery driver terrible

Order came missing part of the bucket deal, and the gravy was like water.

I ordered a corn on the cob. It was missing from my order.

gravy is very watery and has no taste at all very poor

my driver was given two orders to deliver and as a result of this my food went from EK to Blantyre and back to EK before delivery to me and it was cold no surprise there. This is absolutely unacceptable.

Wrong order delivered to my address..

Apart from the Pepsi being wrong, the food is excellent.

Food was freezing and took forever and not worth the price not ordering again

The chicken was dry and chips were cold and had no flavor. The gravy was spicy and we only got one gravy when we ordered 2. The chicken was also soggy not crispy at all. Will not be buying again it was just horrible

Delivery driver couldn’t find address, called me and I messaged specific instructions which he followed and found me! (Most don’t) Delivery driver was courteous and apologetic about being at wrong address to begin with.. food was still piping hot when arrived and delivered with excellent customer care.. forgot to give him the £4 tip I had in my hand but he was still there when I opened the door back up and ran down drive to give it to him 😊 first positive delivery experience from KFC 🤣

Food was absolutely freezing this is what happens when bike's are being used won't order KFC again

our order was not complete, no beans and no chicken nuggets that were extra apparently but we didn't get them

Wrong items delivered. Got wrong order

Food cold. Missing items, chicken near inedible. Fed up of KFC under delivering.

no matter where I end up I'm thankfully treated like a human many thanks 🙏

Asked for the new stuffing burger, got a normal zinger burger which I have taken photos of. Chips were under cooked and no seasoning, all our food was cold.

some of my order was missing extra packet of hot wings and my fries

Didn’t arrive. Order wasn’t even picked up by the driver according to the restaurant and now it says it’s been delivered.

KFC at Kingsgate never get an order right! Honestly it's terrible. First our order was cancelled after waiting over an hour, the on reorder there were several items missing. How hard can it be to pack food items in a bag? Seriously?

food was freezing cold and hurt my stomach

some of the chicken on the bone had blood in it not cooked properly

Although in time hit and good quality- no gravy with a note to say had run out! What’s a KFC without the gravy - very poor and should be contacted to ask if want to proceed or CANCEL

Food was all correct, forgot the drink though.

order was freezing cold. delivery driver went 15 mins in the opposite direction for other deliveries resulting in ours being freezing

The food was freezing and missed items from my order . Won’t be ordering from here again

Driver was very nice and pleasant when delivering thanks

Driver was pleasant and friendly which is really rare these days thank you

chips cold, had to run to another adress to get my delivery has they ordered it to the wrong adress

we ordered salad and the salad was sour, chicken was fine.

no order . mistakes happen but not the first time I've been ripped off saying food delivered when it hasn't been. surely they can't get away with this as you need a code! my kids are raging with me and it's getting late now. never again.

had to reorder as my first was not delivered yet said delivered on app. Did thry not start asking for codes to prevent this kind of thing. I'm raging as it's several times this has happened to me. my kids were raging.

One mean and one drink missing from a £70 order!

Food was hot, tasty and on time. Very happy.

the driver was fine, but didn't have any driver for over an hour and a half.

missed items. courier did not deliver food in a bag. food bag was wet due to the rain

grub's always good from here, A+

Drivers only words were “code” I then gave her a £2.50 tip and didn’t even get a thank you she just walked away I found it quite rude

Chicken so dry couldn’t eat it disgrace

The chicken was small and cold,it tasted as if it was reheated

Never arrived refused refund do not order

ordered gravy got sent beans, don't like beans. ordered 7up got tango don't like tango and ordered mashed potatoes and more than half of them was missing!

Always something missing from these places

Great service delivered very quick tasty and warm and the delivery man was so polite

I didn't get any orders on my address but on my application is delivered

They have one guy behind the counter his behaviour is very rude I have request to management please give to staff again training or tell them how to speak to someone really bad staff 🤯

I didn’t get my water, It’s part of the order so I wasn’t very happy

We're missing the gravy we ordered and were given chips and a tub of mash potato instead

The driver hasn’t delivered my order, and just eat staff had said that the driver attempted to, I’m disappointed with the service and won’t be ordering again because of Just Eat staff. They said I’m not able to refund either because it was declined.. just eat needs to sort this…

As kfc goes, it's large and clean.

Food was nice and hot and nothing was missing

We like this KFC than others in the EK area as the chicken always tastes better here! More juicy and hot! The staff are friendly and the restaurant is clean in general, although we usually order takeaway! Sometimes can take a bit longer to wait as we (a family of 5) will order more and there are also quite some delivery orders.

I've been waiting almost 3 hours for my delivery, this was for my children, who are tired and extremely hungry I am absolutely livid by this

I didn’t get my order. The drivers wrong and should be sacked

Loads of items missing from my meal.

4 piece chicken meal all dumbsticks 2nd time it’s happened seems very poor

Best KFC I've ever been to for service. Stephen that used to work there was lovely, also one time we forgot our card to pay. The young chap that served us paid for our meal and we went up later to reimburse him, what a lovely thing to do!

Food was cold. Chips hard, chicken pink and dripping in oil. A full 10 piece bucket had to be binned.

food was horrible, wont order again for

Said delivered but it never arrived. Called store and was told nothing they can do. Absolutely useless and not customer friendly. So just eat drivers steal your food these days. What a joke!!

I like a drumstick just like the next person but in a 4 piece colonel meal I got 4 drumsticks! Smallest bits of chicken ever thats a bit OTT 4 drunsticks isnt going to fill anyone what happened to the other bits of chicken?

Forgot kids chips how can you forget kids chips LOL

had to reheat as it wasn't that warm and the sides and dips were mixed up in the wrong boxes but it was alright. better than a lot of other places.

Gravy that came in the box for the meal was spilled all over the box.

Driver went 5 mile past the delivery address when questioned about taking wrong directions he just shrugged his shoulders and said Yeah he is most arrogant driver I have ever seen

Poor. Did not include all items ordered

Staff always pleasant, and serve as quick as possible, I come in to have something to eat before I go to work. This is mostly the reason I come to KFC East Kilbride, although my workplace is Cambuslang.

Food was nice but restaurant was messy other than that pretty good

Food was cold and soggy had to reheat . Drink warm

Asked for a 4 piece “variety” meal with an extra piece of chicken, all were drumsticks!!! A lack of variety I think!!

Missing item from order seems to happen quite often.

got gravy and beans that I can't eat, even though I ordered corn on the cob!!!

Cookies missing from order- getting a refund but I wanted the cookies 😢

Delivery bags should be sealed ,so that you know your order hasn't been tampered with ,chips Luke warm and soggy

For some reason the driver struggled to find the house

Ordered drumsticks only but only got 1 so not happy

The order was correct and nothing was missing

This order was not delivered at any point. I did not receive this order

Wrong item delivered. Wouldn't replace so not impressed.

sadly I had to use just eat as the app isn't working properly 😕 the driver was a gentleman and understood my disability if you didn't charge me small order delivery I would have tipped the driver more!

Got 2 meals, trilogy box meal and a boneless banquet and a kansas bites, received 1 meal and kansas bites....not happy as now have to make another order elsewhere whilst fighting for a refund

3 things missing from the order. Not had a KFC in a long time and now due to this I probably won't again. shocking

The delivery driver was so polite & friendly.

no issues with the driver. However you need to fix the location of my property. Every single driver goes to number 80 Elmbank Crescent, which is literally across the road due to South Lanarkshire's great number planning and means that regaiof the weather I have to be in my garden so I don't miss anymore deliveries...

Lovely KFC. Nice staff and a nice modern seating area, also easy parking. Brilliant branch

Not delivered because the driver needed a code or £10 payment from me apparently. Con artist causing trouble. I want my money back

I didn’t receive my order. No one called nor contacted! Abysmal

you added mayonnaise. I said NO MAYONNAISE

Quickly served. Burger looked like it had been thrown together

Arrived on time but missing one can of Fanta orange despite it being listed on the enclosed receipt.

Only one complaint, chips were missing from my tower meal , which was a bummer ,but couldn't fault the food.

The absolute shambles continues - 2nd order in a row missing gravy, even joked in additional info to make sure they include it this time which didn't work. Thanks for all the extra hot wings, mini fillets and chicken though... 4 chips was a bit OTT

didn’t have all of the things i ordered

Food was delivered in great time at great quality.

Gravy missing from order, meal ruined since it's the food glue that brings the meal together. Absolute shambles

Bag was burst and food was freezing, driver phoned to say he was at my door which he wasn’t, he couldn’t doesn’t English, the drivers should surely have a knowledge of where they are going as my grandchildren’s treat was ruined and not edible

Watched delivery driver collect my food and the make other deliveries before dropping off my food which was stone cold.useless

Chips are never a good idea to accompany a Boneless Banquet ? They don’t travel well and are cold and soggy by the time they reach their destination. They should be an’Option’ rather than an ‘Enforcement’ just to get to the checkout.

the six pieces of chicken were all legs and very dry

Order never arrived. Just eat drivers are honkin

Wrote 3times about order nothing done