KFC in Wigan

Yasmin was great and was so helpful and so was Hamayl helped me decide what I wanted

Order never arrived. No answer from the courier or restaurant

fries missing again drinks missing last order someone cut a hole in bag and removed fries

The place was empty. The staff were lovely My son enjoyed his food

I didn’t realise it was Halal.

courier didn't have the curtesy to shut the gate it not hard it's disrespectful

Since when do you have to be 18 to order chicken? My daughter has just been in a purchased her dinner with her bank card to then be approached by a member of staff and told sorry we can’t serve you as your under 18!! Apparently refunded her but the refund is yet to arrive and they don’t answer the phone also leaving her with not enough money to go next door and purchase a McDonald’s where everyone of all ages can be served!!! Given you don’t sell vodka and Coke I can’t see your point!! Have in mind that she was taking away the food as she has her dance open night next door in the forum this evening and needed something to eat before the big show! Absolutely ridiculous will never use a kfc again after this

Chips cold, cola warm. Swapped vegan burger for veggie rice bowl without contacting first.

Ordered a delivery and on the app is said out food was ready 1hour after I ordered the food and then for another 30min it said our courier was nearly there, yeah do fun waiting almost a 1and half for cold chicken

Wrong burgers, food cold, food missing asked for refund but nothing avoid this KFC careless and obviously don't care about the food or brand at all shicking

Flamin snack wraps are the best thing ever

It's shown delivered but it's not . Every time something is wrong with your company. Shame on you.

Clean restaurant Polite staff Nice food

Got the order wrong asked for family feast 10pc got boneless bucket 10pc and no drink was delivered need to learn how to read the menu so delivery is right absolute joke kfc wythenshaw last time I order from there

Missing items! All the wings all the chips and the wrap!

Why would you take popcorn chicken off the menu? Silly people need to bring it back

What was originally 10-25 mins, turned out to be over 1 hour

Zinger double down was minging tasted funny

usual re``t usual great quality and service

Food was cold and drinks were missing

Chicken wasn’t hard and chips were hard

What the hell are they thinking taking popcorn chicken off menu

Wow! fastest delivery ever! food was fresh and hot, courier was friendly and polite. Perfect service after a very long day. Thank you, team. Great work. 😁

So incompetent not checking the order was put in the bag. Whole family eating there food. Whilst mine was missing

Both burgers missing and late really not happy the restaurant did not even pick up the phone !!

wrong burger and missing one burger .

Very good customer service and professional kind behaviour of delivery driver thanks. X

orda was missing the 1.5 ltr Pepsi

Food was cold, half of the items were missing , the gravy was jellyfied like it had been sat there for hours

Thought it may be a risk ordering from Wilmslow - too far? It was. Cold.

Missing two items but as you give a code on delivery that somehow means i have xray vision and can see through a sealed bag that i accepted so I'm not able to be refunded for missing items. Food i actually recieved was good, delivery time also good.

Items were missing and wrong in the order

Ordered double down and triology. Only double down arrived, triology didn’t arrive

Tasted horrible and missing items

Food always poor quality burned or overcooked. Had multiple times of ordering chicken and it was ethier filled only half way or half the size of what it should be, terrible taste compared to other kfc branches and now they are not doing popcorn chicken apprently. Wont be back

it was amazing the staffs greeted us with smiles on their face ready to help us. would recommend this place to anyone who’s around the area

Top class service from Amie. 👏🏽

Unfortunately there was no sweet chilli sauce in the boneless box

Forgot the gravy in my order which I was not happy about

Only received my burger and fries, missed out my 4 chicken strips. Awful service

I come here regularly and customer service is okay - EXCEPT FOR TODAY: I waited*20* minutes for my order only for it to have the *wrong drink*

I never received any food. And the drivers you are employing are not registered, i will be reporting this to the police, the trading standards.justeat are having people delivering food to people's homes,who are wanted by police

Over an hour late deliver driver was brilliant but the rest of it was awful

It’s frustrating that some orders were missing, you pay for delivery fee and service charge and the cost of the food is more on delivery than when you buy in the shop. Also I have to reorder the food missing and pay the delivery and service charge again, you end up paying more twice.

been waiting 3 hours .time just keeps getting put forward

Full order not delivered and food was hard

Food was cold and we didn’t get drinks or dips

Ordered hot wings through drive thru on Thursday 23.01.25 and I’ve been up in the night with severe diarrhoea and stomach cramps. Has anyone else experienced this?

The chicken pieces have been on a warmer for a while which dries it out. Certainly wasn’t freshly cooked. The fries were just say warm. This is the reason why I stopped ordering chicken from KFC and went somewhere else, which I intend to do again!

ordered the 4 piece chicken meal All very very small pieces

who ever made the chicken this morning really great!

Nice but they forgot my hot wings so I'm taking my 2 stars home with me

Not all KFCs are the same. This branch on Rowlands way in Wythenshawe (as opposed to the one in Stockport) has been prompt in delivery and consistently good quality - well done!

Food was freezing cold, tiny pieces of chicken and absolutely horrendous. Paid a fortune for food that went in the bin.

food was OK chicken was a little rubbery

only received 3 chicken from a 4 piece order unable to get refund

food was marked delivered on app amd actually food only arrived 2 hours later.very bad service..delivery drivers do not have a clue on how to deliver to rhe correct address.

hurrah! for the first time ever we received our full order from KFC! nothing missing! Well done KFC!!🤨

No tango still awaiting if I can have a refund for it how do you forget a bottle of tango that comes with it

Delivery was very good. Food was not great, which is not the delivery guy's fault. E.g. ordered 6 piece chicken bucket, received 3 drumsticks, 1 wing, 2 side breasts. Food was also cold and selected dips missing.

My order didn't arrive, but they indicate that the page was delivered. note that I didn't show the security code. It's my first time but was terrible experience

Absolutely disgusting filth give me a dodgy stomach three times. I’ve purchased items off you and it’s absolutely disgusting poor Customer Service rude stuff dirty place they don’t wash their hands absolutely disgusting employ foreign workers that don’t wash the hands absolutely disgusting. Avoid this place now give me a stomachache where’s my time with my money on Uber eats? It’s shocking hi cholesterol gives you a bloody diabetes eating this food. All the KFC’s are disgusting and McDonald’s is okay if I was really desperate for food by McDonald’s. It’s more cleaner and it’s more safer to eat. Chicken is absolutely disgusting.

Absolutely fed up of orderig from KFC and there be something missing. It's not even like you can call them and they'll bring it straight to you. £45 we spent and someone still goes hungry. It should be down to Just Eat to make sure the order is complete.

Came for quick lunch and wouldn’t ever get back there, staff unhelpful and very rude, food wasn’t good at all . Big disappointment of KFC brand in Wythenshawe.

Staff unhelpful, service was poor and food wasn't the best

Yet again it was all delivered what’s the point of telling you as nothing happens, we don’t get money back or anything

Delivery man wanted me to go to him when I had a child in the house in my pjs and they marked as delivered and left with my food

The food was freezing cold and very low quality, also items missing

chicken very dry, don't think I will order again unless KFC improves the quality

Food looks bad, chicken is brownish burnt like it was fried in 3months old oil its nowhere near golden colour from the photos, been there first and the last time. Edit: went there again and its the same cancer food, re-fried chicken soaked in oil, thats basic cooking skills but what to expect…..

Order didn’t even turn up went to wrong address we called restaurant and they can’t do anything no food came we got ring door bell and proof nothing came I want a refund we spent 30 o this ti get delivered to wrong address

I would strongly suggest to check your collection orders as with my experience KFC has habit of missing one or more items with big orders across their branches. We went to Wythenshawe branch recently and they didn't add wings as part of my order. When I questioned it only then front guy asked the cooking staff to prepare one. How could it be missed by cooking staff and front desk both?

incorrect items in food order. 2 items not worth order. food was cold. poor

kfc bucket had dirt in it! never ordering again🤢

hi today the app shows me that the courier delivered my order at 17:23. It is now 17:46 and I have not received the order yet.

The food was clearly prepared by somone who dosent care , will not order from this branch again , food was burnt and undercooked at the same time , greasy Terrible

I got completely the wrong order, which was cold, warmed up and partly frozen. Which will b threw away and I phoned up, can’t help because it’s through just eat. Tried ringing them and spoke to a robot who didn’t comprehend. So no help, today

I'm disabled and even though he rang number flat 10 had to go our o him .

Absolutely furious! I’ve just spent £40 on food that hasn’t been delivered! Why are they employing people that steal. It’s outrageous! I’ve taken this further with the restaurant and also with “just eat”. Myself, my husband and our 2 children were all in the house. No ring of door bell, not with any neighbours either. So the scruffy delivery driver has had off with my £40 order! Not happy, not happy at all!!!!!!

Order never turned up even after getting a phone call to say they had run out of chicken on the bone, and agreeing to put extra wings in there instead, when phoned back to see where my order was 40 minutes later to be told doesn’t know what happened did not off to replace anything and told me to go through just eat to get a refund

the food is really nice but i ordered 2 gravys and only got 1 gravy but other than the gravy its good service

over an hour late ... food was sat in the bag so it was all sweaty and smelt funny didn't eat it ... plus it was freezing

I was given an ETA of 20 mins or so and the food arrived almost 2 hours after ordering. when the food arrived it was cold and there portion of gravy was only half-filled.

Delivery driver was a gentleman. Polite and helpful, arrived early

Delivery service was perfect 👌 but the food was very poor.

I am extremely disappointed with my recent KFC delivery. While the delivery was punctual, the food was far below standard. The chicken was overcooked and lacked any real flavor, the fries were cold and soggy, and the corn tasted strange. It felt like no care went into preparing the meal, which is unacceptable considering the cost. Punctual delivery doesn’t make up for such poorly prepared food. I won’t be ordering from KFC again.

Chicken was soggy. Missing items that KFC didn’t even attempt to rectify. Overall bad food and service.

no mini fillet burger and only 2cs of chicken instead of 3

My food came therebwas a burger missing out the bix the chips was wrong and the chips wos freezing

The food is always hot and finger lickin' good! The best KFC around!!

Food was cold had to use air fry to reheat it

Food was really cold when it got to us had to re warm it and not only that had to wait ages for it to be delivered after placing the order

quoted 30 minutes and driver was at the restaurant but I had to phone after almost 90 mins - no apology offered , but they found the driver outside on his phone. absolutely dismal service

Never received my order have camera footage to show

it's was late the cold drinks were hot I paid a lot of money for bad service

delivered it to kfc not my address justveat the app glitched

Waited an hour but that wasn’t down to the delivery driver was the restaurant. Delivery driver came from the restaurant straight to our house which is maximum a 10 minute drive and food was cold and soggy

took to long to arrive and my food was cold didn't enjoy it at all

Left waiting at the window for an age . Really poor . Halal too so cruel.

too peppery and asked for regular chips