KFC in Rotherham

Blue light card users stay away. Refused to let me use my card even though attached to the app stated it’s been used once today already so it’s invalid. Never had that at any KFC in the UK. Asked for the manager snd she was useless talked over me and said it’s not valid as been used already to claim a free winning reward on the app nothing to do with the blue light connected to the app.

I was really surprised to see other reviews about this restaurant. We called yesterday on our way home from shopping. Couldn’t fault it, friendly staff, clean restaurant and the food was hot and tasty,

Oh my god we stop off at Canklow KFC for some tea before rehearsal and the place is besieged by pre pubescent kids and some a little older! Their not buying anything and not eating just running riot and not being spoken to by the staff? I suppose it’s more than their jobs worth , I’ll be defiantly sticking clear of this place again what a dump The food wasn’t good the service even worse , i truly feel sorry for the staff here no wonder apart from the wild kids there was no one in

0 not even worth it.! Used this last week and ordered a chicken burger delicious. Went in again this week nasty dried up chicken burger an burnt.

Awful! They not only got the order wrong but when we got home and tried to take the bucket out of the bag it was soaking in grease and just fell apart landing on the floor. I'm not a fan of eating off the floor so it's all in the bin. 22 quid down the drain. WONT be using this kfc again.

So I promised my granddaughter KFC chicken because they had a deal on the TV, arrived at the restaurant and asked for the Tuesday deal reply sorry we are not doing it today I did alert the member of staff it was a Tuesday they said that there area manager told them not to provide the deal has there was a shortage of chicken, I pointed out the rack full of chicken but was told there is a shortage. Also I went to Wickersley and was told the same, I looked on previous reviews at KFC canclow and they had pulled this scam before, totally disappointed and shocked that KFC can get away with pulling a scam like this

Nothing else to say apart from its a absolute sxxxt hole. Staff are lazy and just leave the seating areas a mess with rubbish everywhere.

If you want to wait 25 mins for food in what is deemed a fast food location then do visit here. We decided to eat here on Sunday 27 at 1:10 pm it wasn’t over busy but a few people waiting for their orders. There was 1 person on 1 till and 1 person loading orders, really on a weekend in a shopping environment where footfall is generally higher. There were plenty of staff in the kitchen so the food was being cooked but no one to dispatch. One customer had been waiting 15 mins for a small box of popcorn chicken and when it was mentioned it was boxed up there and then so why the wait. Hardly any foot was being distributed plus i saw it had been set out for some time so probably cold. After 25 mins we gave up and asked for a refund we then went round the corner and received hot food immediately at Greggs and they have to cook pastry So if you have plenty of time on your hands and dont mind hanging around a counter for 25 mins then come to KFC parkgate YULE luv it😡

Chicken looked burnt. No straws. No toilet paper. Restaurant is dirty. No hand wipes. No cash payments. Screens only ordered takeaway.

I go to KFC regularly, but usually visit the one in Parkgate. Went to this branch this evening and they got the order, which was very basic, wrong, even after I asked them to repeat the order so I could be sure they had understood. The food was cold and hard. Unfortunately the server also retained my receipt so I could not go back and complain. Just really bad. Never again.

The boneless bankquit 4 1 was really nice & i could swap my drink 4 a kfc crush em witch i really enjoyed

On the 15th of january ive just visited canclow road kfc for tea with my partner while there the young girl behind the counter quite clearly said you mother f****r out loud she laughed about it instead of appologising it was 6pm and there were 2 families with young children who quite clearly heard her she clearly needs to grow up and act more professional her words were discusting its not exceptable that type of language

Fries hard and cold, chicken tasteless wrapped in a coating like cardboard, corn on the cob indescribable five pieces ordered and not one piece of breast the worst KFC I've ever had this is not the first time went in when it first opened it was the same but gave it the benefit of the doubt.....don't touch with a very long pole rip kfc

we come here quite regularly and the food is amazing, however we are in the drive through been sat here 20 minutes and still have not been served. We were at the order point and there was not a single voice, we then pulled round to the pay window and they said they were changing tills... 20 minutes later! we’re still sat in the drive through with no food and and our order hasn’t even been taken yet. 3 other cars are in the same position as us. stupid!

Decided to eat in to make a change. Bacon and cheese fillet box meal. No bacon, no cheese. Took it back and watched as the staff on the counter took it into the back. Opened my sandwich without washing her hands and proceeded to put a slice of cheese and bacon on it with her bare hands. This is the person who not 30 seconds earlier had been handling cash at the till. I complained. Asked for the manager who arrived at the counter in a filthy shirt then proceeded to begrudgingly make me a replacement sandwich. No apology, no nothing. If this is what goes on where we can see what they are doing I dread to think what goes on where we can’t see.

Delivery took ages, very small quantity of food. Over cooked chicken, cooked in what tasted like old oil. Chips not nice either.Will not be buying from there agin

I love kfc its amazing, but this one needs a little supervising. The staff arent very friendly they just need to crack a smile and i must of been in a dozen times and they never get my order right. I get things i havent...

I have just waisted my time driving all the way to the KFC at Canklow for their Tuesday Special Deal 9 Pieces Of chicken for £5.99 WHAT A COMPLETE JOKE the Canklow KFC is they don’t give a stuff I got there at 22:25 and...

We came here on our way home after a visit to Rotherham and right from door we could tell that we’re not welcomed. However, I proceeded to make some order and was rudely treated. First, I was over-charged and when I corrected the lady she...

Lukewarm bitty chips like rubber chicken tough as old boots worst i have ever had. Definately lowered there standards

Paid for meal online, meal arrived much later than ordered. Accused of not being at home when delivered; was sat waiting... no fries, how hard is it to get that right? Don’torder delivery

Since my last review of KFC Canklow there has been a vast improvement. The food is now very hot and service has improved totally. Well done KFC you listen to your reviews and have transformed this restaurant. Can highly recommend it now...

I don't eat fast food all the time , so on the occasion I do I want it to be nice , I've been here about 6 times and always been very impressed

When for a family meal walked in to find most tables filthy we were sticking to floor as the floor was that filthy the lad who was serving looked absolutely off his head not normal behaviour at all after 23 mins we were served order...

Came to this KFC as our local one was absolutely packed. When we arrived we were surprised it was nearly empty and we were concerned as to why. We were pleased with our meals and the staff on at the time of our visit were...

Please avoid worst staff ever got my order all wrong then wait 20 mins for my order staff was miserable

In an empty restaurant had to wait over 10 minutes to be served to find they hadn’t got items on the menu, not good and won’t be back to this KFC.

We decided to get a family feast and burger for the cup final today from the KFC near to where we live. What a mistake. The burger was overcooked and inedible. The chicken in the bucket seemed sloppy and undercooked and of sub standard quality....

Been twixe this year and both times they have missed a meal that I have paid for. Never going there again

Just been in today no tea ,no coffee ,no milk ,no bbq sauce ,no sugar and above all no napkins ,gravy was watered down and the orange tango was like mineral water apart from that it was terrible with uncommunicative staff and dirty toilets that...

Had a bucket to share, the chips were good but small portions. Chicken was ok but not great. Gravy was terrible , watery and not tasty like kfc gravy should be. .... Disappointed . Staff unhelpful too.

Stood waiting on the front counter for a few minutes. Finally, I'm called up. I'm telling the guy (LUKE was his name) what I want and he puts my order through wrong. When I finally had my order put through right, I waited at the...

Confirmed it's the worst KFC ever. Rubbish food, POOR and slaw service makes me hate the chain. Can someone not sort it out or do something about it!!!

Joint the queue with 2 other people in front of us, after waiting 10 minutes we were finally at the front of the queue waiting for someone to take our order, but no one did. They eventually gave the people who were in front of...

Every visit to this KFC ends with a phone call to complain about missing items. On our third (and now final) visit today: I was told that there was a 20 minute because there was no chicken ready. By the time the order was completed,...

Well everyone knows what the food is like at KFC, it is a favorite of mine but the service at this particular one is rubbish

Has got to be the worse KFC in the country. It's either uncooked chicken or dry and cold like it's been on the side all day. They get the orders wrong and they don't seem to know what they are doing. The staff look like...

Ordered a family bucket and the following day all us who ate the spicy strips were toilet bound. We complained and received a courtesy voucher which was used elsewhere, obviously. Think the management of this store should be more selective with their staff and be...

Not a bad place, food was ordered and did not have long to wait, Sounds like they had run out of chicken, but did advise customers when odering. Only problem is that I asked for no mayo on my zinger burger, but when I checked...

Sat waiting at the order point for a good 5 minutes before someone took my order then another 10 minutes waiting for the car in front then 5 minutes to get my order.

Called at about 6.30pm Friday 17th Feb with my Daughter and Grandson for a takeaway, the in and out access to this restaurant is dangerous there is not enough room. There was a big queue for the drive through so we decided to go inside...

Stopped by for some food. Warm food tastes as normal but dirty toilets.. I think the cleaner gone on a permanent holiday.

Called in for a takeaway. Had to cross a 50mph dual carriageway to get in to Canklow and the KFC. Small car park. 4 team members working. Chicken pink but with burnt dry coating. Hope we are not ill. Too tired to return it. Not...

On our way home from a walk we called in for late lunch (after 2pm) with a 6&10yr old. Seating area had 3 tables took and there were 5 people waiting around the counter area so we didn't expect to be waiting long as it...

Awful service, 5 staff stood around bickering between themselves, 17 people waiting for "fast food" chicken. A lettuce has more charisma than the guy behind the till. Save your time and go to Nandos 2 mins down the road

Me and my colleague went here for lunch last week and took it back to the office. When we got back there was a gravy missing - not the same without gravy! However, I called and explained and they put out name in the register...

Long wait order incorrect 1 young lad on counter felt sorry for him they only seemed bothered about drive through orders

Spent approx 15 minutes in this place and it was far too long. The service was awful, the order was messed up, the tables were all sticky, their was full waste bins,their was left trays all over the place, the staff corrugated to chat rather...

Terrible service and food always cold or very warm at best. Ordered a bucket and got all wings. Been about 10 times now and each time we say we'll give them one more chance but that's it no more!

Always go here two or three times month , chicken always tasty and chips good , the boneless bargain bucket is ok but does not have the same taste as the boned bargain bucket , but either way good place to eat , the drive...

Worst KFC around slow, extremely rude staff (Luke is his name) no eye contact doesn't listen to orders, get the wrong order, waited over 30 mins! Appalling customer service! Won't be going again! Complaint emailed to manager!

We are regular visitors eating in and drive through. The food is consistently good. Drive through is generally speedy and orders have always been correct. Staff professional and polite.

Well I'm not sure why its so badly rated apart from its an extremely tight KFC to get round in the car. I think a fresh cooked KFC when the chicken is moist and juicy is hard to beat but when its not fresh or...

I have used this branch several times and always found the staff rude, more interested in chatting to other staff than customers

I've been to a lot of kfc as I work traveling up and down country. To be I had actually lost faith as just lately every kfc I've been too have been fitly and the food is just really greasy. I have to say that...

Visited this KFC many times, we use to go once a week as a treat. Started with getting orders wrong in a very slow drive thru, this happened more and more and when they got our order wrong for the 4/5th time we decided to...

It's never bloody open on time it always opens 30 minutes after it should and the chicken isn't cooked 100%!!😐 I really recommend the kfc at parkgate which is high on good service.

I have just taken my friends two children to grab some food after school who were starving only to her to the drive though and be spoken to like absolute rubbish, the children were making up there mind on what food to have there was...

Visited today around 1.30, drive thru was quite busy so thought I would go inside!! What a mistake that was....still queuing15 minutes later to witness the only poor girl serving ask her manager for more help, to be told "I have no staff". I felt...

Service at the drive through OK, but when I got home the chicken was raw in the middle. I went on the KFC website and reported the problem, but as yet (1 month) have not had an apology or response. I wont be using this...

Went to drive through no response on speaker to order assumed not working car in front was turned away as were we and told to drive back round again also think car behind was turned away phoned to complain and was told by mansger that...

As good a KFC as you will get. The food wasnt 'chucked' into a box, it was presented carefully. Full marks to the staff.

Staff just don't seem to know what their doing nothing is ever ready everyone seems unhappy and don't give out good vibes it's always empty which is not really a good sign not sure how long they can carry on with a Macdonalds down the road which is always rammed says it all really

As always shown on TV advertisement a big box. Bought one for my wife with pulled chicken. Paid £4.49 for 3/4 table spoon of rice (very cheap quality) and 1 table spoon of tasteless pulled chicken hardly one third of box and the remaining box was full of lettuce leaves. Very bad experience will never go again will never recommend anybody to buy the rice box. Waste of money. Best buy a Maxican rice pack (microwaveable) for only 79P + a SFC piece for £1.00 there you go. In my opinion KFC should revise the price for chicken box or better take off from menu. Worth only £1.00 if you cannot live without KFC rice.

No sé cómo este lugar es aún está funcionando, el pollo es siempre seco como el infierno, siempre terminan con le falta algo en a través de Drive. También la última vez fui uno de personal pensaba que era muy divertido chuckled él esta cena completa de señora. Y no podía dejar de reír, no creo que el cliente era demasiado impresionado. No volveremos.

Staff - rude and slow! Food - orders always wrong! Needs new staff basically! Absolutely shocking! Wouldn't waste your time, go down the road to McDonald's.

been there quite a few times hoping it would be better but never is on my last visit the chicken was soggy as always cant seem to get crisply fried any where in Rotherham last time I had a good one was in London and this food is not cheep at all . in my opinion its cat food, not going again ever.

kfc here is good , chicken always tastes fresh and at moment you get 20% if you go to their website with your receipt

En coche, aunque para un KFC después del trabajo. Pequeño aparcamiento. ordenados y pagado. La orden equivocada poner en bolsa que, afortunadamente me di cuenta cuando nos fuimos. Los servicios adicionales sustituirá una vez les informé. Necesita ser iluminó con la decoración. Caro llevar, creo.

All round poor, topped off with bad service. so much so I now go to McD's up the road even if I want chicken!

Staff very unrefined and stupid, on the verge of being rude and treating others as stupid. I would prefer to go to another KFC.

Nos dio la oportunidad de lugar después oportunidad en el paseo en coche por pero juró nunca volver personalmente, cada vez mis pedidos estaban mal cuando llegué a casa me tuve que volver a quejarse. Tenían suficiente de que esto ocurra. Alimentos fríos. Y en el camino a través de usted también puede ver a través del área de preparación que podría hacer con un ordenado.

Still sat outside at 11:15 waiting for doors to open knocked on door reply was not open because chickens not ready very poor service

The staff were really helpful and the food was served quickly and fresh, the restaurant was very clean and good parking

Best KFC around locally. Food hot when having a takeaway. Pleasant staff. Small car park with tight turns. Seating inside.

He usado este KFC en particular en numerosas ocasiones y cada vez que he estado, es diferente. Puede ser o muy malas o muy bueno. Habiendo dicho eso siempre es mejor que el de Meadowhall. El lugar normalmente está muy limpio y el personal en general es muy agradable.

Used the drive through. Best one around locally as food still hot when we reached home (one mile away). Pleasant servers too.

I visit at least one KFC during every month but this was my very first visit to the canklow one.On entering it was pretty much like most KFC outlets.I ordered two meals and was serviced quickly.We found that the chicken pieces were not cooked properly and were bright pink on the inside.I took them back and after just about all the staff looking at them and fingering them they were handed back to me.No sorry about that or we will exchange them for you.Absolutly terrible service.

Me decidí a llevar a mi amigo y a mi hija a KFC para el almuerzo en un sábado por la tarde. No me impresionó la calidad de la comida que se sirve y se quejaron por el Kentucky Fried Chicken encuesta en línea, que estaba en la recepción. No sé si la gente de Kentucky Fried Chicken en realidad en contacto acerca de cuestiones pero no pienso volver a este nuevo KFC, aunque he recibido un código voucher para llenar la encuesta en línea? No es bueno!!

Peor rápido/restaurante de comida que he tenido el disgusto de entrar. sucio y maloliente lugar necesita cerrando!!! La comida estaba fría y asqueroso y el personal no sabía lo que estaba haciendo en sí no importa lo que los demás miembros del personal estaban haciendo así que sólo parecía un montón de ( importa el punn) sin cabeza- pásalo bien haciendo pollos nacionalidades no hay buenos puntos para venir desde mi visita aquí

KFC are definately still not in business because of there customer service...... My order was wrong..... The chips were cold and the gravy was like a mucky water. Very disappointed and will definately never be returning to this branch again.

I won't waste my time or energy writing a proper review on this place, as they put no time or energy ensuring the customer has a pleasant experience. Terrible food, worse staff. AVOID THIS PLACE!!!!!!!

unfortunately the second and last meal we will flavour at this outlet,chicken wasn't finger licking,but tough,over cooked and cold,seems it was standing for a while and not freshly cooked,chips again were like bricks,service was slow and the staff seemed more content on talking to each other,so not for me and not for the faint hearted,not one i would recommend to friends

Probé este restaurante 3 veces antes de abandonar. al principio tuvimos un cubo de familia, pero la mitad de las cosas que faltaban. La segunda vez que perdimos medio mis 10 años orden y la tercera, terminamos con patatas fritas y no del pollo parecía ratas piernas; obviamente lo deshidratados desde estar allí tanto tiempo.

I have just come away from this restaurant after waiting 20 minutes before i could place my order, then another 10 minutes before i got the stuff, when they tried to hand me the drink it was the wrong size, they then got me another drink and passed it to me the outside of the holder was covered in coke which i had to wipe off and very sticky. The staff were rude, unhelpful, poorly coordinated. this is not the first time i have used this KFC and the service has been no different each time.!! DO NOT USE, a DANGER TO HEALTH!!

Waited 20mins in drive through got my order wrong food was cold staff were slow and not bothered appalling customer service.. My advice dont waste your time here!!!!

Feeling like having fast food,selecting KFC Canklow was a good choice,moist chicken,great price and fast efficient service,well worth a visit to experience one of the better KFC outlets.

We have persevered with this restaurant but finally given up. It didnt start well on xmas eve last year when i ordered £48 of food for a family gathering only to get home and find the order completely wrong - rang up and told pretty much 'tough luck - you should check it before you leave'

Llegamos en la tarde del martes por 6,30 , dos personas en cola, esperamos 5 minutos para que alguien llegue en el mostrador. Cuando lo hicieron fue sorprendentemente servicio lento, y totalmente desorganizado. fue 25 minutos antes de que nos dieron la orden, entonces las patatas fritas estaban frías, y la orden estaba equivocado, con dos objetos perdidos de un punto fijo de menú!!!!

Shocking service, waited at the drive through 10 mins no staff came to take order. moved to the next window and the staff just kept walking past ignoring us, so we left. Will never go there again.

Fuimos en semana pasada, tuvimos que esperar unos 30 minutos para comida en viaje. que hayamos perdido artículos fuera de la orden, no les haga grande, etc. Llamé al gerente (Sarah), que era la única persona amable comprensión allí, se disculpó, nos dio un número de referencia y nos prometieron que cuando nos fuimos al lado en el orden sería gratis.

I have only visited this KFC once and there was only us in there! We were taking food out and they cooked each meal one after another to the point where the first one was cold, staff did not seem to be bothered about this.

Allways haveing to wait for food staff very rude and to say you have to wait for food you would think they would have more time getting it rite and reciveing it warm.....but no dont get iva cold and dont put rite order in so its the worst KFC eva and i pass it alot and its allways empty what more can i say think it says it all very bad value for money neva use it again!!!!! Cold food, order allways wrong, rude staff, neva have what u want to order. I could go on.....

Always having to wait at the drive through. never have what you want. You put your order in at the first window and then have to wait while the same person makes your order up. what is the point of ordering at first window. they stand about chatting and even one member of staff told me they get ignored after she tried to ask for change. fast food restaurant i don't think so

Hemos estado aquí un par de veces y nunca hemos sido capaces de ordenar todo lo que queríamos. Sin salsa, no pollo de palomitas de maíz, no hay bandas de pollo, sin alas. Nos hemos preguntado si sustituía artículos en comidas de fuerte cuando estaban fuera de algo y no, no pueden hacer eso. No voy a molestar perder mi tiempo allí ya. Lo que me pareció que eran sólo problemas de un nuevo restaurante resulta ser constantemente allí

Waited 20 for food throu the drive throu when I asked y we waited so long they didnt give a respond we was told a couple of min for our food if we knew we was going to b waiting that long we could have gone to a proper resturant and have a meal never going again

Worse KFC I have ever visited took me 20 mins to be served, I person on till and not one clean table

Tengo algunas malas experiencias con este KFC cuando abrió. Sin embargo recientemente este lugar parece fantástico! El personal es amable y eficiente, y el servicio es muy rápido, mucho más rápido que los Mcdonald's en la calle, y nunca parece ser mejor.

Tuve que ir a través de la a través de unidad dos veces porque de artículos que falten, tomó 20 minutos en coche con los niños, para encontrar la orden era todavía mal cuando llegamos a casa, perdiendo nuestros hijos salsa! llamé KFC y me ofrecieron una nota de crédito por el derrame de salsa! Realmente?? Qué bien lo que hacer? supervisor no parece interesado, totalmente asqueroso!

Appalling service , Abrupt staff , chicken was overcooked on the verge of burnt and items missing !Even saw a member of staff use toilet and not wash his hands !!!! No handwash in toilets , Has to be the worst KFC ever !!!