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3.9

Based on 2.495 opinions finded in 4 websites

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Nº 370 in 672 in Rotherham

Nº 5 of 12 American in Rotherham

CUSTOMERS TALK ABOUT DISHES WITH..garlicladyroundpizzasteakcookedpastacreamcheeseburntchickenoldbaconcakebeautifulonionspaghettipotato

comment_iconOpinions

Excellent service! Very attentive waitress!

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Jade Crossland . 2025-04-25

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Had a breakfast and coffee. Kind and polite. Lovely breakfast

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Kayla Thomas . 2025-04-25

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Hayley was absolutely friendly and helpful and always had a smile and me and my partner would like to say thank you so very much

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Michael Carnall . 2025-04-25

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Great staff and good highly recommended

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Jaro Polhos . 2025-04-25

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Amazing food service everything and so delicious 😋

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Sarah Allwood . 2025-04-21

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Excellent service and customer care

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Jill N . 2025-04-19

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Very friendly staff. Lovely time thank you.

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Roseanna Bryan . 2025-04-19

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Nice food, fast service. Music a little too loud made talking more of a shout.

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Simon Lee . 2025-04-18

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Sarah served us at Parkgate, Rotherham F&B, she was friendly and helpful. She checked if everything was ok and nothing seemed to be too much trouble. Lovely service

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MaxiceTech . 2025-04-18

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Went for 3rd birthday. Fantastic service from Sarah at Parkgate Rotherham. Made my daughter feel special

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Jade . 2025-04-18

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Lovely service and lovely food, very enjoyable

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Jacqui Kurti . 2025-04-18

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Staff who served my booked table of 23 for my daughters birthday were amazing, so helpful & always with a smile, forgot the lady & gents name unfortunately, no issues at all even though we had a very large party. Food was fab. Each family paid separately & this wasn’t an issue at all & it was quick & efficient

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deborah maddison . 2025-04-16

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Lovely lunch with my mother, service was wonderful and the atmosphere was nice for me as I’m neurodivergent so it wasn’t overwhelming. I felt comfortable in the environment. Would eat here again when in the area :)

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emily jones . 2025-04-15

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Waitress was great. Very friendly.

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Craig Williams . 2025-04-15

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I met up with friends from work for brunch. Lovely staff, showed us immediately to a table. Brought menus, and advised us the breakfast and brunch options. Great service and a very pleasant manner

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Helen Willey . 2025-04-12

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Ian great waiter funny guy brilliant made my daughters night played birthday song and totally embarrassed her Priceless. Great food service amazing

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Theresa Carver Brown . 2025-04-11

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Ian was amazing waiter, very polite, attentive and funny Played the birthday song for my friend which was amazing Food was brilliant and fast, would 100% recommend

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Hunter Butcher . 2025-04-11

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Slow service and average food..

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Gemma Crummack . 2025-04-10

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Sarah was awesome. Made sure we was served quickly on a busy day where she was the only server! Legend!

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Christian Beaumont . 2025-04-10

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Sarah was absolutely fantastic! Thanks to the chefs for a lovely breakfast!

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Samantha Conlon . 2025-04-10

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The service was amazing, maximum 5 minutes for food however the food wasn’t the greatest. The milkshake I had was rather fantastic.

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alfie jarvis . 2025-04-10

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Great service and breakfast, top notch

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Ryan Burdin . 2025-04-08

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Sarah was incredible, so polite and friendly, just overall lovely service 😊

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Bethany Allen . 2025-04-05

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Sarah was a fantastic waitress. Very polite

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Rosie Horsfall . 2025-04-05

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Food was great, good service and quick serving times

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Zach winfindale . 2025-04-05

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Brilliant friendly service. Fabulous food

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Louisa-Jane Dyson . 2025-04-04

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TASTY! 😋—from a child :3 Thanks! :D

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Charlotte Evans . 2025-04-04

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We were served by Sarah who was warm, welcoming, friendly throughout and genuinely made the meal special

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Melanie Marsh . 2025-04-04

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Server very polite and friendly, not rushed and able to relax and enjoy.

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Joanna Deakin . 2025-04-03

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Went for breakfast for mothers day and had an amazing experience- Sarah was incredible and could not do enough for us. Food came out extremely quick and no issues at all. 10/10 visit

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Shannan Salt . 2025-03-30

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The waitress we had was lovley today, she suggested alternative options for our order when we asked to change items and checked up on us to ensure everything was okay which made it very easy for our family.our food came quickly and overall I would reccomend this place.

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Kelsie Salt . 2025-03-30

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Had some dinner for Mother’s Day, food was lovely service was even better very busy but service was still spot on. Thankyou

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Shannon Louise . 2025-03-30

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Sarah provided brilliant and friendly service. Food was also brilliant and waiting time was less than 5 minutes.

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Martyna Moscicka . 2025-03-30

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Nice meal today here. All staff are great. Sarah was our waitress and was lovely and very attentive.

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Rebecca Gamble . 2025-03-30

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Called in today (Friday) for lunch, all very nice (table 7), coke zero and buttermilk chicken with extra bacon and cheese slice and skin on chips, food well cooked and tasty, staff friendly and attentive and offered alternative options, nice surroundings and I didn't have to wait long for my food to arrive, I would visit again when I'm in the area...

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Adrian Case . 2025-03-28

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We came tonight for daughters birthday , the food was stunning , lovely atmosphere and staff all lovely , will definitely be back , thank you

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Sarah Adams . 2025-03-27

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The food arrived hot and in good time. The meal was very nice

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Tony Sutton . 2025-03-27

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Sarah was lovely, the food was amazing!!

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Heather Deehan . 2025-03-26

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Come out for dinner. Restaurant wasn't too busy, got seated straight away by a very friendly server named Sarah. She checked on us multiple times to ensure we was enjoying our experience. Food was good, service was better. Thanks Sarah and f&b for a wonderful meal

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Robert Jennings . 2025-03-26

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Service was amazing, food was really nice. 10/10 experience

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Amber Shearwood . 2025-03-26

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Really lovely breakfast and great service from Sarah! Thank you😊

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Nichola Ward . 2025-03-26

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Great food and service every time lovely staff very helpful, first time being served by Sarah today and it was a pleasure. Would recommend every time.

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Pauline Jimmison . 2025-03-26

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The food and drink were excellent and the service was also excellent. The waitress was called Neve and is fantastic, I have been served by Neve before and she is really good and can’t do enough for you. To summarise I would highly recommend Frankie & Benny’s at Parkgate Rotherham.

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Matthew Congreave . 2025-03-25

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Such a great experience, my server was amazing and the food was great. 10/10 would recommend

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ONAJITE ODIBO . 2025-03-23

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Came in on Friday night and had a lovely meal out couldn’t fault a thing all the staff ,Jake,Ian ,Niamh and ebony all made our experience better

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Neve Ward . 2025-03-21

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We had a voucher for 40% off food which made it a reasonable price. Food was lovely, it was quiet but the service was great.

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Donna Mackinnon . 2025-03-19

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Had a large traditional breakfast, but was anything but large, 2 small sausages, 2 rashers of bacon, 1 yes 1 small mushroom, a scrambled egg, a few beans, half of a small tomato, 1 slice of toast and 5 tater tots. The only thing that was large was the plate. If I had ordered the standard or small then fair enough, but definitely was not large and not worth the money.

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ian jackson . 2025-03-17

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Sarah was brilliant looked after us perfectly

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Grant Barton . 2025-03-17

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We visited today for lunch and the food was amazing. We had the baked pretzels for starter and shared a bbq chicken pizza with extra ndjua (so nice!) All came out quickly, was hot and tasted amazing. Sarah was our waitress and she is lovely and bubbly and gave us time to look through the menu and order. Great visit!

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Leanne Elliott . 2025-03-16

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Very nice food, very calming atmosphere, nice clean surroundings, very polite kind staff.

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Tanya Brown . 2025-03-16

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Sarah the host was amazing tendered to our every need and was so polite and friendly

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Paul Summers . 2025-03-14

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Sarah was very helpful and very friendly

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Joshua Corbett . 2025-03-13

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Food was really greasy ordered a breakfast

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N2SN . 2025-03-12

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Always have a good experience every time I come :) the lady who always serves is lovely and definitely deserves a little bonus :)

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Charlene Hepple . 2025-03-08

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Sarah was our server she was lovely went above and beyond and food was delicious

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natasha kimpton . 2025-03-08

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Lovely meal only gripe was alcohol choices....as a bitter drinker - no proper bitter like John Smith's or Boddington's. Other than that very enjoyable

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Geoff Mills . 2025-03-08

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The breakfast was lovely. We received great customer service from Sarah. Will definitely come again!

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Kelly Price . 2025-03-07

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great food and helpful and friendly staff

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Kev . 2025-03-07

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Ebonnie and Sarah’s service was incredible , always make you feel welcome! Thanks to the chefs, the food was amazing!

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Chloe Moakes . 2025-03-07

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Been to this frankies a few times with family, great atmosphere, lovely food and always been polite and respectful

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Emma Needham . 2025-03-04

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Lovely breakfast , staff lovely , restaurant nice music , nice ambience, not too busy , nice Sunday morning . Nice breakfast choices

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Lorraine Beeley . 2025-03-03

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We arrived and got a different waiter but she was so reluctant to serve us waited for over 10 minutes for the first drinks without ordering our food. Sarah came to the rescue seeing that we had been sat for a long time she really outdid herself with great service and smiling she is a gem

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Gerarudo Gunzo . 2025-03-02

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The lady in glasses Sarah was very good. She is through and should keep up the good work

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Nelmah Madzongo . 2025-03-02

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Really nice food , server was excellent 👍

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Mary Wildsmith . 2025-03-01

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Kind service and amazing food. Atmosphere lovely for family and friend to enjoy a meal

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Emma Davies . 2025-02-28

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Always great at frankie & bennys as always staff were very accommodating (sarah was our waitress) thank you

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Pete Green . 2025-02-28

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Sarah , our waitress has been absolutely fantastic, providing us with a high standard of service, very friendly with smile on her face, making it a pleasurable experience . Thank you Sarah ! You are a star K&P

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Kate Nelson . 2025-02-22

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Was a lovely breakfast and Neve was really helpful

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Laura Kinsella . 2025-02-22

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Very good service both waiters was lovely and helpful.

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Jordan Cooper . 2025-02-22

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At frankie and benny's the staff always make you feel welcome especially Sarah

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Mandy Panter . 2025-02-21

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Great service! The gentleman that sat is and the lady that served us were so polite and kind. The food was fresh and hot. The taste was very good. American style food tasted like American food. I, from America, was very impressed by this experience. Will be here again for sure.

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Christopher Kilburn . 2025-02-20

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Amazing staff Thank you, sarah for being so attentive

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Rob Ert . 2025-02-19

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Great service to say it was busy and school holidays

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Izzy Kitson . 2025-02-18

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Food was ok, not as nice as the last time we visited. Server Sarah was great though and service was really good and friendly.

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Lisa Wyld . 2025-02-18

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Quick, attentive and friendly service.

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James Smart . 2025-02-16

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Staff member Sarah was so lovely and welcoming. Service was 10/10.

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Trinity Carroll . 2025-02-16

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amazing service from sarah, very welcoming and friendly

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Courtney Goodwin . 2025-02-16

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Food excellent as always. Neve was very polite and helped with the gluten free options for us to.

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one man and his rod . 2025-02-16

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Absolutely brilliant staff, food was amazing! Waiting time for food and drink wasn’t long either, highly recommended.

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Amber-Leigh Shelley . 2025-02-15

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Sarah was fantastic this evening. Friendly and really helpful with my little girl who's coeliac. Thanks Sarah

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Lisa Chambers . 2025-02-15

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Sarah was great and made the experience better. The Mac and Cheese wasn't the best needed to have more cheese and a creamier sauce. More meat needed in the Spag Bol

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CockneyAl . 2025-02-15

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Thank you Sarah, really enjoyed our meal. Veggie burger was delicious

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J C . 2025-02-15

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Sarah at the Parkgate Rotherham store is a credit to your company, she is friendly, attentive and really helpful. Also the new menu is fab so will be back again.

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Claire Hyde . 2025-02-15

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Neve was a great and polite. Thank you for taking care of us. She was the only one who has served us and cared about our needs.

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Valentina Rejsova . 2025-02-14

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The food was beautiful and the service was amazing. Our waitress was Neve and she was very friendly and very helpful. Definitely visiting again.

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Emily Coolledge . 2025-02-14

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Was served by Lisa who was a brilliant waitress food was lovely

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Julian Soros . 2025-02-14

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I have been here many times. The food is amazing, the service is wonderful . I love it.

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Aldinete araujo . 2025-02-14

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Amazing as always. Neve was so helpful and suggested a selection of options for a fussy eater and was very patient. Can’t beat the service at the parkgate branch from every member of the team

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leanne jimmison . 2025-02-12

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Beautiful breakfast, atmosphere and friendly staff. Food was lovely, staff are very accommodating and overall a pleasant experience.

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mary w . 2025-02-06

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My family and I went for breakfast here and it was delicious! Sarah was our server and she was so friendly and accommodating to our complicated order. She is very good at her job and deserves a raise!

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Kirsty B . 2025-02-06

MORE AT TripAdvisor

We always come here its liken our local place to eat, the staff are amazing and so’s the food, cant recommend it enough. Really good with kids too!

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Craig N . 2025-02-06

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Food arrived very quickly. Service was good. Staff were friendly. Garlic bread was spot on. But the bolognese wasn’t that warm? It had turned cold by the time I got to the bottom of it. The opposite to another branch I ate at a couple of weeks ago. Otherwise? All good.

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Brett Hadley . 2025-02-05

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the staff who served us was very polite

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Ruby Bamford . 2025-02-05

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Fabulous experience n lovely experience from Sarah Great food also very quick to come out I would recommend to anyone 100%

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ajvxr . 2025-02-02

MORE AT TripAdvisor

Amazing service by the lovely lady!

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Jordie Stokes . 2025-02-02

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Whether you sit down or order a takeaway, quick service and the food is amazing. Ebonnie is fantastic too, always provides the best service. Thank you!

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Al . 2025-02-02

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The staff are just lovely here. All very professional and we even got some delightful smiles to brighten up our evening. A1 service!

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Alexander H . 2025-02-02

MORE AT TripAdvisor

Lovely service and great food as always. Thank you Sarah, always so cheerful and lovely

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Alyssa Taylor . 2025-02-01

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Very nice place, welcoming and very hospitable. Staff are friendly and happy 😊

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Keven Bowditch . 2025-02-01

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Popped in for lunch. Not rushed to order but gave us time. Food and drinks arrived in good time

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Jillian Priestley . 2025-02-01

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