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3.9

Based on 2.378 opinions finded in 4 websites

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Nº 376 in 672 in Rotherham

Nº 6 of 12 American in Rotherham

CUSTOMERS TALK ABOUT DISHES WITH..pizzaladyburntroundpastacookedgarlicspaghetticreamcheesesteakchickenoldbaconpotatocakebeautifulonion

comment_iconOpinions

Beautiful breakfast, atmosphere and friendly staff. Food was lovely, staff are very accommodating and overall a pleasant experience.

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mary w . 2025-02-06

MORE AT TripAdvisor

My family and I went for breakfast here and it was delicious! Sarah was our server and she was so friendly and accommodating to our complicated order. She is very good at her job and deserves a raise!

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Kirsty B . 2025-02-06

MORE AT TripAdvisor

We always come here its liken our local place to eat, the staff are amazing and so’s the food, cant recommend it enough. Really good with kids too!

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Craig N . 2025-02-06

MORE AT TripAdvisor

Fabulous experience n lovely experience from Sarah Great food also very quick to come out I would recommend to anyone 100%

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ajvxr . 2025-02-02

MORE AT TripAdvisor

The staff are just lovely here. All very professional and we even got some delightful smiles to brighten up our evening. A1 service!

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Alexander H . 2025-02-02

MORE AT TripAdvisor

Very nice place, welcoming and very hospitable. Staff are friendly and happy 😊

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Keven Bowditch . 2025-02-01

MORE AT Google

Lovely service and great food as always. Thank you Sarah, always so cheerful and lovely

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Alyssa Taylor . 2025-02-01

MORE AT Google

Popped in for lunch. Not rushed to order but gave us time. Food and drinks arrived in good time

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Jillian Priestley . 2025-02-01

MORE AT Google

Our server Neve was absolutely wonderful!!

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Rachael Shaw . 2025-01-29

MORE AT Google

Great atmosphere and food. Good value for money and Leah our server was so knowledgeable and professional

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Ben Slaven . 2025-01-26

MORE AT Google

Service was very pleasant and friendly Jake was very good with us.

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Tyrone Askew . 2025-01-23

MORE AT Google

Sarah was fantastic ! Really polite and couldnt be any more accommodating

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Hirsty 17 . 2025-01-21

MORE AT Google

Always a lovely experience, literally never had a bad meal here. Had Sarah as our server and she was brilliant :)

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Danielle Frost . 2025-01-21

MORE AT Google

Lovely lunch and our server is brilliant every time.

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Val Barnsley . 2025-01-21

MORE AT Google

Brill food, service from Sarah was great, very smiley and welcoming!

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Claire Smith . 2025-01-21

MORE AT Google

Service was a good. Food was nice, disappointed that most of the menu is frozen.

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Jade Gisby . 2025-01-19

MORE AT Google

Came to Frankie and bennies for the 1st time in 7 years and I came with my girlfriend and the food was top notch, the Frankie’s favours worked a treat, for 2 burgers and 2 drinks with an extra patty and extra cheese it came to £22.95 which I think is an absolute bargain Defo recommend coming to Frankie and bennies again for sure

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RossiLCFC1993 . 2025-01-19

MORE AT Google

Had a lovely meal, the £5 main meal deal made it a nice night out!

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Ben Fielding . 2025-01-19

MORE AT Google

Absolutely brilliant food recommend this place for great value

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Mick Wools . 2025-01-18

MORE AT Google

Loved the eggs Benedict especially now its on a bagel and the rosti potatoe just makes it. 😋 yummy yhank you chef and as always great service

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MsRedevil22 . 2025-01-18

MORE AT Google

Sarah is absolutely lovely best service i’ve ever had!

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Elise Turton . 2025-01-18

MORE AT Google

Lovely staff member Sarah very polite and bubbly xx

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Terri Clayton . 2025-01-17

MORE AT Google

Sarah was absolutely amazing, lovely service. The food tasted also amazing although the menus changed, loved the breakfast wrap just a shame it wasn’t there anymore and also the large breakfast wasn’t much more bigger than the normal one especially for the price which was disappointing. Other than that it was lovely

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paige moore . 2025-01-17

MORE AT Google

Absolutely fab as always! Delicious food, great atmosphere and lovely staff. We were served by Sarah at the Parkgate branch and she is always a pleasure, so lovely and a credit to you. Thanks again!

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Charlotte Aspin . 2025-01-17

MORE AT Google

We had haley as our server and she was amazing, very attentive and friendly. Didn't feel rushed or ignored. The meal was fantastic.

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Conny Bainbridge . 2025-01-16

MORE AT Google

Neve was fab and tended to our every need. Really attentive...

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Chris Clayton . 2025-01-16

MORE AT Google

Food was OUTSTANDING. Our server Hayley was lovely and attentive. Made us feel soo welcome. Will definitely be coming back. Ebonnie was great too so friendly.

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Elizabeth Adetoye-Smart . 2025-01-15

MORE AT Google

Always great service, straight to table and drinks offered. Food always come quick and checked on by Hayley few times.

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Brad Procter . 2025-01-14

MORE AT Google

My favourite place to go, the Rotherham Frankie's is always welcoming and chilled. I love that the decor hasn't changed and often the music is still old timey. It's nostalgic to me as I used to go to a Frankie's for everyone's birthday when my grandad was still with us! Its just consistently good food, good service and good atmosphere. Not everywhere has to be loud or plastic, please don't change! ❤️

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Jess Pagan . 2025-01-14

MORE AT Google

Great food and staff were amazing especially Sarah

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Peter Marshall . 2025-01-12

MORE AT Google

Food was perfect as always, genuinely never had a bad meal here an will definitely be back

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stephen hull . 2025-01-12

MORE AT Google

Rockchoir Rockies from Sheffield, Barnsley and Rotherham meeting for a New Year catchup. They all had eggs,I had pancakes with Banana ,biscoff and syrup. We all loved our choices. Thankyou for looking after us, we loved it xx

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Diane Temple . 2025-01-11

MORE AT Google

Lovely meal with excellent staff.

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Mark Jolley . 2025-01-07

MORE AT Google

Ian our server was really good , very knowledgeable and honest and he was very welcoming and make us feel special on our first visit here , food and price was good!

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Lexi Outram . 2025-01-04

MORE AT Google

Food well up to the usual standard served by friendly and efficient staff

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David Kaye . 2025-01-03

MORE AT Google

Very good staff and lovely menu with plenty of choice

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Mark Pinder . 2025-01-01

MORE AT Google

Lovely food! Neve was very helpful today during breakfast, she always gives service with a smile.

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Mia Kettles . 2024-12-24

MORE AT Google

Just eat said my order was ready to collect at 12:20 I arrived at 12:10 to find out that there has been a problem with the system and my order wasn’t started. I then waited a further 30mins for my food to be made. The staff at Frankie and bennys were really nice and friendly but the wait ruined my expierence. The food order was a large order it came out in two trips so by the time we got back to work half of the order was cold.

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James . 2024-12-17

MORE AT Just Eat

Been last 2 weeks with kids fantastic

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Chris lowe . 2024-12-13

MORE AT Google

I love coming here the staff are always friendly and the atmosphere is fun and relaxing

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Sam Pizzey . 2024-12-11

MORE AT Google

Poor service and waiters were very rude.the food was cold and the chicken was undercooked.Overall I will not be going again and I would not advise not go

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Louie H . 2024-12-09

MORE AT TripAdvisor

Food was absolutely devine 👌 piping hot all round! would definitely recommend.

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Sarah . 2024-11-30

MORE AT Just Eat

Great food and great people work there

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Aaron Robinson . 2024-11-25

MORE AT Google

everything was cold and the garlic bread was plain when it should have come with mozzarella

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Steven . 2024-11-23

MORE AT Just Eat

Very good very nice and warm The only thing I would say is why don’t they separate the cans to the hot food

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Karissa-Rose . 2024-11-07

MORE AT Just Eat

Our whole family love this place. All amazing tasty food and good value!

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Jade Perkins . 2024-11-01

MORE AT Google

Arrived, got placed in a cold section of the restaurant, ordered drinks then ask to move. Moved,still cold so decided to sit where we wanted to sit. Asked a staff member to bring our drinks which had been on the bar a while to be answered " I've only one pair of hands". Ordered food to then received my Calzonie black on one side. I ate around but then called the manager, he offered a replacement but I refused as my family members had nearly eaten their "tiny portions". My meal was refunded however,nothing offered! I believe they were understaffed. I also didn't like hearing the chefs comments when the manager took my food back, basically making out there was nothing wrong. Very dissapointed customer

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David Liptrott . 2024-10-26

MORE AT Google

Restaurant were clearly behind, after an hour of waiting I called them to be told the driver had already collected the food and that I should contact Justeat. At this point the app still said preparing order, 40 minutes later my order turned up and driver confirmed he had only collected 10 minutes earlier so the restaurant had just lied.

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Jade . 2024-10-20

MORE AT Just Eat

Had a lovely meal. Nice food. Hot an tasty and took no time to arrive. Lisa served us and she was so warm and lovely! Thank you

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Bear XxX . 2024-10-07

MORE AT Google

Great hot food and generous portions. Good pricing

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Gill . 2024-10-07

MORE AT Just Eat

I went here at least twice a week for breakfast with other family members. Won't be going here anymore since change of menu. It not breakfast it's rubbish Steve

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Steve Roberts . 2024-09-29

MORE AT Google

Had avocado 🥑 on toast was delicious staff very friendly and not barley priced

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Erika . 2024-09-28

MORE AT Google

Just had breakfast off the new menu not as good as the old 1 no beans no square potatoes. Not enough staff had to wait far too long . One customer had to get his own food from kitchen .All in all bad experience paid more got less this will be my last time

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Phil Howard . 2024-09-25

MORE AT Google

Sarah is the best waitress in the world! Attentive without being too much and just friendly. Breakfast was good too! Thanks Sarah

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Amy Arabella . 2024-09-21

MORE AT Google

really disappointing. spaghetti bolognaise was bland and tasteless, hardly any bolognaise or sauce. Basically paid for an expensive pot of tasteless spaghetti!

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Nichola . 2024-09-19

MORE AT Just Eat

We booked here for a family meal and although I was a bit apprehensive we had a lovely time. The service was really good and all our meals were delicious(even though a bit expensive!) it was the best calzone I've ever had so credit to all the staff tonight and thankyou.

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Christine B . 2024-09-18

MORE AT TripAdvisor

Leah,Sarah and Michal are really nice every time we come here they are always so nice 😊 .

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Tami Oldham . 2024-09-15

MORE AT Google

Sarah was great and friendly. Thank you

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Courteney Morris . 2024-09-15

MORE AT Google

Always a friendly atmosphere there. The staff are fantastic and nothing is too much trouble for them.

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Graham Horne . 2024-09-15

MORE AT Google

Sarah was so polite and helpful

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jeff bob . 2024-09-14

MORE AT Google

Sarah was our server and she was very attentive. With my partner’s diary allergy she made sure somethings was okay for my partner to order. The restaurant was a bit cold but manageable and the food was very nice but as I ordered the French toast, I think some cinnamon sugar would be a good option. Overall very nice and we enjoy our breakfasts at F&B

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Kieran Harper . 2024-09-08

MORE AT Google

Excellent service, staff wonderful and attentive

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Stephanie P . 2024-09-08

MORE AT Google

My family come here every Sunday without fail always best food and best service lovely lady with brown hair and glasses called Sarah she was fab and made us feel welcome

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Stardawg G . 2024-09-08

MORE AT Google

An excellent all round eating experience. Staff, service, food, price and atmosphere all great. Highly recommend.

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Diane Vickrage . 2024-09-07

MORE AT Google

Very understaffed which was a shame. The staff that were on shift were amazing but whoever organised the rota needs sacking

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shelmar1e . 2024-09-05

MORE AT Google

Sarah was brilliant whilst serving us breakfast this morning, very friendly and attentive and had great customer service throughout

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Chloe Hibberd . 2024-09-05

MORE AT Google

Service was excellent. Ian ensured we had a special experience. We all enjoyed the evening. Thank you

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LESLIE SEAL . 2024-09-04

MORE AT Google

Lovely and warm, Sarah was so lovely and met all of our expectations! Super family friendly and very relaxing! Thank you ☺️

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Nicole Finch . 2024-09-01

MORE AT Google

Meal before going to an evening event - perfect

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Wendy Burkinshaw . 2024-09-01

MORE AT Google

Served by Ian again today! Absolute legend as always, his service is outstanding :)

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natalie wilkinson . 2024-08-31

MORE AT Google

Love it We come back again and again

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Gopa Raha . 2024-08-29

MORE AT Google

The manager and the chef had words and the chef exploded threw something at the manager and then stormed off. Still continued shouting and slamming things around the whole time we was here. Very uncomfortable, very awkward and we would have walked if we hadn’t already had starters and drinks. I’m afraid we will probably not return to the place. The manager could have at least apologised to us seen as we was sat right in front the kitchen at the time it all happened. The chef was swearing, glaring at everyone and the whole time after it happened. Very unprofessional and aggressive behaviour.

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Laura Rou2 . 2024-08-28

MORE AT Google

Leah's customer service was exceptional. Very welcoming and polite and happy. Was very helpful when we were a little unhappy with a dish but got it sorted and made it no issue whatsoever.

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Lewis M . 2024-08-25

MORE AT Google

Excellent service from Sarah at the Rotherham restaurant, lovely food lovely atmosphere.

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Boudica SB . 2024-08-25

MORE AT Google

The food was absolutely gorgeous definitely recommend

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Layla Bailey . 2024-08-25

MORE AT Google

Myself and my husband called into the parkgate Rotherham branch today for breakfast, the atmosphere was relaxed and welcoming, we were shown straight to our table and our drinks orders were taken straight away, once we had our drinks our food orders were taken by Sarah who was extremely friendly and helpful she is a credit to the restaurant, we both ordered a full English breakfast, the food was very tasty and didn’t take long to be prepared and arrive at our table we would recommend to all,

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kerry skelton . 2024-08-25

MORE AT Google

Great breakfast, fantastic staff, highly recommend

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Rona Pluteci . 2024-08-21

MORE AT Google

The girl serving us was brilliant but the manager on shift needs to learn some people skills, and learn how to speak to people, if that’s who’s running your restaurants then you’re a company with no morals or standards. The woman blonde hair mid 30s spoke to the waitress like absolute garbage and I take my hat off to the young girl for not stooping to her level

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Emily B . 2024-08-15

MORE AT TripAdvisor

Sarah was brilliant. Food was served quickly, and she was able to deal with my partners humour excellently!

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sharelle betts . 2024-08-15

MORE AT Google

Ian was amazing, very friendly and helpful.

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Letitia Green . 2024-08-13

MORE AT Google

Our server Ian was fantastic what a nice guy

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Deb Porter . 2024-08-13

MORE AT Google

Lovely quiet breakfast, Sarah my waitress was lovely and very attentive.

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Rebecca Gamble . 2024-08-12

MORE AT Google

Affordable price, food was excellent and very quick service. Big fan of Frankie & Bennys.

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Matthew Houghten . 2024-08-11

MORE AT Google

all around lovely, fantastic server Leah

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Elizabeth Bamford . 2024-08-11

MORE AT Google

Lovely atmosphere, very clean place, food was good and the waitress Sarah was absolutely brilliant. She made us feel very welcome, she was helpful with our requests, polite and cheerful. Absolute pleasure, will come back again.

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Jolita Uzdravyte . 2024-08-10

MORE AT Google

Sarah was lovely, food was fast and affordable

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Charlotte Smith . 2024-08-08

MORE AT Google

Good food, at a reasonable price, staff are brilliant, friendly polite and so helpful

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Rob Clethro . 2024-08-08

MORE AT Google

Amazing service Mr T and Hayley were fantastic... food really tasty!

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Sophie Smart . 2024-08-08

MORE AT Google

had set menu skin potatoes were burnt ! and the spag bol had no taste .. the food cost £35 for 2 for lunch the place was empty no surprises ... at one point the music was turned up so load we couldnt hear each other !! there was no atomsphere

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orange312 . 2024-08-08

MORE AT TripAdvisor

Lovely food and very friendly staff

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Joanne Barratt . 2024-08-06

MORE AT Google

We have visited this place many times for meals and have always had a great experience. However, this time, although the table service was good and the food was enjoyable, our experience was disrupted. While my husband and I were eating, a female staff member decided to take her break right behind us and began listening to a talk show on her phone. This made it difficult for us to enjoy the ambiance of the room where we were having lunch. The loud phone conversation was very distracting, and it was disappointing to have our mealtime atmosphere disrupted in this way. It would have been better if the staff member had chosen a different place to take her break, considering that customers pay to enjoy a pleasant dining experience. This particular establishment is known for its classic swing music and a welcoming, relaxed atmosphere, and it's a shame that our visit was marred by this inconsiderate behavior from a staff member.

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Bernadette K . 2024-08-05

MORE AT TripAdvisor

Food, service & atmosphere were excellent

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jackie blackburn . 2024-08-04

MORE AT Google

Brilliant service and the food was absolutely lovely

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Connor Ward . 2024-08-04

MORE AT Google

Very pleasant staff, kind and considerate. Not long to wait for the food and it was delicious.

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Helen . 2024-08-03

MORE AT Google

Amazing as always Ian was fantastic too

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Aleema Kahraman . 2024-07-28

MORE AT Google

Delicious food, super staff and value for money.

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Janine South . 2024-07-25

MORE AT Google

Great place, very friendly and happy atmosphere , staff all lovely and so friendly food delicious and great price too

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Karren vallance . 2024-07-22

MORE AT Google

Nice service, quiet today. Food good

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Jodie Gabbitas . 2024-07-17

MORE AT Google

We pre booked a table for 6pm was there at 5 56pm was waiting more than 10 minutes to be seated ended up having to ask someone who was running round like a headless chicken. They said find a seat and we will be with you soon. Nothing for 15 minutes. I had to go to the bar and order drinks which took another 10 minutes to arrive then she spills one of them all over the table! At this point I had enough and was wanting to leave 40 minutes later and we actually get a waiter with menus an hour later we get our food not before kicking off again about the waiting around. In this time 3 couples and a family of 5 got up and walked out disgusted about the lack of service something we nearly did and wished we had as the steak wasn't cooked medium to well done it was still bloody. Also you should concentrate on the customers on the floor ans not the takeaway side of things. Not be going back anytime soon.

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Paul white . 2024-07-13

MORE AT Google

Ignored notes regarding the food

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lee . 2024-07-12

MORE AT Just Eat

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