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3.3

Based on 6.296 opinions finded in 3 websites

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Nº 2149 in 2648 in Liverpool

CUSTOMERS TALK ABOUT DISHES WITH..mustbeansoldchickenpopcornbuncookedfilletcornboneless

comment_iconOpinions

The mini fillets where small and there was 2 and a half instead of 3.

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Lilly-May . 2025-04-06

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Food was delivered on time but half of the order was missing. Ordered bucket, but chicken was missing from bucket and KFC were not very helpful or interested that the order was wrong.

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Rebecca . 2025-04-05

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delivered wrong drinks food was greasy and quality of food bad

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Alan . 2025-04-03

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KFC missed multiple foods item off.. the driver had another bag of in his delivery bag.. I’m not sure if that was for me or if that was for another delivery

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George . 2025-04-03

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first of all the guy couldn't find.

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Francis . 2025-04-02

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Wrong order I asked for a bucket meal for one an got a tower burger meal

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Samantha . 2025-04-02

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Missing item fillet burger everytime i order there is somthing missing

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Leah . 2025-04-01

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food stone cold again asked for refund got £2.67 back not ordering again

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Laurie . 2025-04-01

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Our food arrived with no drinks, gravy or the chosen sauces, none of the boxes had any sides. The order of sweet chili chicken bits was missing, and food came completely cold nearly chocked on how cold the chips were

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Grace . 2025-03-31

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Food- chicken wings looking awful. Order missing items - not enough wings and no fruit shoot . I always have item missing with my order from KFC another disappointment for my boy . He was looking forward for his meal:(

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Aleksandra . 2025-03-31

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Orders are never correct, always items missing or wrong items delivered. Order was “in preparation” for 1 hour, absolute shambles!

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peter . 2025-03-30

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Shocking nearly all my order missing

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Joe . 2025-03-29

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The meal took over an hour to arrive then once it did every single bit of the food was so cold

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Dylan . 2025-03-29

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wrong burger in the box meal and it was stone cold,

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David . 2025-03-28

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I received the wrong order but my kids need food right now.

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Ndapiwa . 2025-03-28

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Delivery time was so quick however 3 things missing from the order. Don’t think we have ever had an order from this KFC before and it’s been corrected.

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Nicky . 2025-03-25

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as usual, half of it missing, putting cold drinks on hot food meaning the drinks are hot and the food is cold and wet...

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Ryan . 2025-03-25

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missing items again, items.missing made me not want the rest of the food.

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Paul . 2025-03-24

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I did not get my rap so can I have refund plz

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Harry . 2025-03-23

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asked for 2 chicken fillet burger meals missing 1 whole meal including the gravy they forgot and the 2 extra fries

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Joe . 2025-03-22

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Missing items when you wait over an hour and expect to feed your family is absolutely awful service.

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Carly . 2025-03-22

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Food was cold and items missing

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Phil . 2025-03-21

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no drinks or dips came with my order and I paid for them

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Lisa . 2025-03-21

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drinks missing, food cold. quality = dogshit

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Ed . 2025-03-20

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14 piece bargain bucket with 9 drumsticks. pretty poor

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Pas . 2025-03-20

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Service was a bit slow but food was hot and tasty

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AH F . 2025-03-19

MORE AT Google

missing items and wrong, didn't receive a refund

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Becca . 2025-03-18

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Gravy has spilt all over the food

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Jeanette . 2025-03-17

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Never arrived at all I want a full refund absolutely horrendous

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Prentice . 2025-03-16

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The KFC in Tuebrook is fine. Your courier was fine. The problem is the KFC on E Prescot Rd. Really slow, and omitted a couple of things I'd ordered and paid for. It was the 2nd and final time I'll be ordering from them. To be avoided.

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Dave . 2025-03-15

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Didn’t deliver the drinks and the food was cold and sweaty like the chicken had been sat there all day not fresh at all.

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Shane . 2025-03-14

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driver stopped off at another restaurant after picking up my order. so my food ending up turning up to my house cold

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Nicholas . 2025-03-14

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Cold, wrong dips and wrong drinks.

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Abigail . 2025-03-14

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Ordered 3 meals for my family (48 GBP) via Just Eat.....half of the food missing and Just Eat won't refund as KFC confirmed the order was complete.... What a joke! Falling standards everywhere. People are not interested in their customers nowadays.

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Mathias Beutin . 2025-03-11

MORE AT Google

Came hot and fast but missing an item. Seems to be a trend with this location

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Rebecca . 2025-03-07

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Stuff missing I think they should be called oceans 11 and not kfc as they always miss stuff off the order. Daylight robbery

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marc . 2025-03-06

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The order came with missing items. We ordered burgers , fries and chicken, but the fries were missing

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angeline . 2025-03-06

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undercooked cold chicken and chips were mushy waste of money and don't feel well now

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Aisha . 2025-03-05

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totally wrong order and missing items

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craig . 2025-03-05

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order was fresh and tasty so thank u

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James . 2025-03-03

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Everything was in the order. Food was hot thanks.

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Lewis . 2025-03-02

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I Didnt get any drinks and 3 other things are missing

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Liam . 2025-03-02

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Missing items sauce spilt all over

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John . 2025-03-01

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The only thing Is the chicken fillets weren’t cooked properly

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Sam . 2025-03-01

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The order's from here are always wrong or cold

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Peter . 2025-03-01

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Wrong drinks everything else spot on

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Daniel . 2025-03-01

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Food was cold , missing chicken wings

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Tony . 2025-03-01

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Items missing every single time

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Lisa . 2025-02-28

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Friendly and efficient courier.

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jeff . 2025-02-28

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Food missing and food was cold. Always forget something

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Mark . 2025-02-28

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There was a meal missed and I know it was a big order but that meant one person didn't have lunch :(

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Marianne . 2025-02-28

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the gravy spilled all over the food and everything was ruined along with my table, I have took pictures as well.

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Jobin . 2025-02-27

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Food tastes good but missing drinks and extra chicken

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Grace . 2025-02-27

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Absolutely shocking, they couldn’t even get the order right, ordered a boneless banquet, bbq bites, a mash and a trilogy box meal, they sent 2 zinger burger box meals, no mash, how can ya get it so wrong?? Food was cold, what a waste of nearly £40 won’t be ordering again! I wouldn’t mind if it was a busy time or a big order but it wasn’t either of those! Ridiculous!

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Christina . 2025-02-26

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this is the 3rd time now and they keep messing up my order or making it cold or just not bothering. with the order properly and cancelling, this one I would avoid at all costs ordering online, they are completely useless

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matty . 2025-02-26

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Chips where freezing and very small portion also my mini chicken where missing oh and my burger was dry as a bone

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Sharon . 2025-02-25

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I ordered gravy and bbq sauce which was not delivered along with the boneless banquet that I also ordered

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Michael . 2025-02-24

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food arrived and was not right. second time this happened will not order again.

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Pamela . 2025-02-23

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Was missing a whole meal and the hot wings had a funny taste .

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Kieran . 2025-02-23

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2 pieces of original recipe chicken missing from order

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tom . 2025-02-23

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They don't send the complete items, irresponsible

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Vanessa . 2025-02-23

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Food has not been eaten as not proper order and bad quality

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Brian . 2025-02-23

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Delivered to the wrong house.

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James . 2025-02-22

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Missing side orders and wrong drink. Ordered at 5 to 8 and received at half 9.

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becky . 2025-02-21

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Missing a full meal , had to drive to KFC to replace it, so cost me £5 delivery anyway! Pathetic

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Thomas . 2025-02-21

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Yet another order either cold, missing items, or just plain wrong.

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Simon . 2025-02-21

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1.5ltr Bottle of Pepsi Max not delivered...driver informed me that he was not given it by restaurant staff...

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Anthony . 2025-02-20

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Missing a lot of items and some items cold

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Rebecca . 2025-02-20

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No free drink with the fillet tower burger meal

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Mike . 2025-02-20

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Promptly delivered, piping hot, nothing missing. All good as always from here. Can’t understand all the negative reviews about this place on here 😗

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Ian . 2025-02-20

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I'm missing my pepsi 1.5 litre bottle, rest was ok

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Tiberiu . 2025-02-19

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We received with a drink missing

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Heidi . 2025-02-19

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Half of the food was missing and could not contact them to get the rest sent out. Happens each time I order from here. Won't be making that mistake again

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lisa . 2025-02-18

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I ordered beans and received coleslaw and the mini fillets are under cooked and soggy

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Thomas . 2025-02-17

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Several missing items awaiting refund.

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Shaun . 2025-02-16

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Absolutely shocking food was completely wrong and phoned the shop to sort it out and staff was so rude

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Liam . 2025-02-16

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absolute joke honestly... literally everytime I order kfc theres missing items...waste of 30 quid...and a very unhappy child

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Jo . 2025-02-15

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Missing bottle pepsi max two fries!!!

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Edgaras . 2025-02-15

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missing items and food was cold

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Ellie . 2025-02-15

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Every time missing item when ordered from KFC.

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Francis . 2025-02-15

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Little cold on arrival, took a long time from leaving the restaurant to arrive at the address

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Charlotte . 2025-02-15

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I have got to stop ordering from here, got to be the worst KFC iv ever been to. As always, order came with missing extras I had paid for and was cold. When you try calling to tell them/ ask if they could send on the missing items, they refuse to answer the phone to you so you can’t even get what you have paid for. If there is an other KFC, even if it’s further away, I urge you to order from that one. Dovecot KFC will only disappoint.

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Leanne . 2025-02-14

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they only sent the burger and the chicken strips the burger had no skin on the chicken and wasn’t even warm it’s a joke

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Bradley . 2025-02-14

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Order missing products and when i called restaurant as soon as they hear why you are calling they just hang up on you … horrible service

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Ramona . 2025-02-14

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Chicken tasted chewy and dry, not even the gravy could help with the dryness

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Lauren . 2025-02-14

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ordered around 6.30pm. Delivery kept getting pushed back, app updated to "order delivered" at 8:40 when the order clearly hadn't been delivered. won't be ordering again.

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Clare . 2025-02-14

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Food cold, most of the order missing

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Paula . 2025-02-13

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The food was amazing, but they didn't bring the drink that we paid for.

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Lesley . 2025-02-12

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Only had a coffee, but nice place and friendly staff

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Tina Phillips . 2025-02-12

MORE AT Google

Driver had no idea were he was or what he was doing had to direct him several times couldn't understand him as he wasn't English and didn't get the right when I ring KFC up they just tell me to request a refund no help or correction or willing to help in any way

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vicky . 2025-02-11

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Order was missing half the chicken, drink and the “free” popcorn. Already paying extra to order through JE, so to receive such a ballsed up order is frankly ridiculous! Slow down, concentrate and get it right.

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Joanne . 2025-02-08

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Wrong items delivered and taken away by delivery man - he said he would return with correct items

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David . 2025-02-07

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food was not delivered, I went to collect it one hour later even though app said had been delivered

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Gary . 2025-02-07

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Waited 2hours 40mins and no order was delivered

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Kayleigh . 2025-02-05

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Missed half off my order off! Absolutely ridiculous! Can’t get through to them on the phone. Just eat take forever to issue you a refund cost me £56 and majority off my order was missing!

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Chantelle . 2025-02-05

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I will not order again as this now not the first time my order is wrong missing drinks which was paid for

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William . 2025-02-05

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Lovely. Fast delivery, hot food. Thank you.

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Claire . 2025-02-04

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Items missing and bun was still half frozen on fillet burger do not order from there and just eat never refunded me nothing

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Abbie . 2025-02-03

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Food come freezing cold items missing. My little girls meal didn’t come with a drink or pineapple stick. Burger bun was broken as was the chicken and items missing!

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Sophie . 2025-02-02

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why can't they get an order right

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john . 2025-02-01

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