Based on 824 opinions finded in 1 websites
Based on 824 opinions finded in 1 websites
Nº 256 in 689 in Northampton
Opinions
The food is very good but the restaurant is very cold.
hanny ariyanti . 2025-01-11
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Very bad experience food was really bad If you want proper home cooked food Go to Raj Punjabi kitchen Northampton One of the best curry house Definitely not coming back here
Jack K . 2024-12-27
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Recently visited for Christmas sadya taste was very good especially duck roast. And Staff were also very polite.MUST TRY GUYZZ
Anna P Poulose . 2024-12-26
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We recently visited for xmas sadhya. Food was really delicious and service was very nice.. Best place for Kerala food in northampton.
Abhishek Vm . 2024-12-25
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Very bad behaviour from staff..who served on xmas day.
SACHU SAJAN . 2024-12-25
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We recently visited and ordered for Christmas sadya. The food was really good.
Sreelakshmi K . 2024-12-25
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We recently visited and ordered the Santa Sadya. Unfortunately, the experience was very disappointing. The food was served cold, almost as if it had just come out of the freezer. When we raised the issue with the server, her response was dismissive and rude. She mentioned that the food was cooked in the morning and left outside, so it would "definitely" be cold. What was even more surprising was the complete lack of effort to address the issue. Instead of offering to warm up the food or make things right, the staff seemed indifferent. This lack of basic courtesy and customer service is unacceptable. I hope they take this feedback seriously and work on improving both the quality of their food and the professionalism of their staff.
Harsh H . 2024-12-25
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Best place for kerala food in Northampton. Good ambiance.
AMALJITH SABU . 2024-12-13
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The food was really delicious. I would highly recommend their Biriyani and kizhi porotta!
Akshay k . 2024-12-12
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While the food at Kerala Hut is undeniably delicious, the service quality has unfortunately been inconsistent, leading to a less than satisfactory dining experience.
pooja kumari . 2024-12-05
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Went to explore this restaurant and loved it...I need to visit again for more dishes. This time we had Podhi choor, chicken lollipop, chicken dum biryani, masala dosa along with their amazing falooda. Didn't like masala dosa as it was not very crispy, but loved other dishes. Would recommend this place to all who want to try Kerala food.
S Joy (SJ) . 2024-12-05
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We couldn’t find delicious. Over spiced food and took long time for serving food.
Sruthi MJ . 2024-12-04
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Too much of waiting time if we order from there and gents toilets are utter waste
Siby Sony . 2024-11-29
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Last night I visited Kerala Hut with high expectations, and while the food was good, the customer service was truly exceptional. Staffs was attentive, friendly, and knowledgeable about the menu. They made great recommendations and ensured that our glasses were always full. However, the food was a bit of a letdown. We ordered the Masala Dosha and ghee roast, and while they were flavorful, the sambar was unfortunately cold. It was not ok, as the rest of the dish was well-prepared. I would still recommend Kerala Hut for its excellent customer service. The staff truly went above and beyond to ensure that we had a pleasant dining experience.
Foutre Vous . 2024-11-24
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I had an incredible dining experience at Kerala Hut last night! The atmosphere was warm and inviting, with a cozy ambiance that made us feel right at home. The service was top-notch, with friendly and attentive staff who went above and beyond to ensure we had everything we needed. But the real star of the show was the food - oh, the food! We ordered the Pothi Biriyani and chattichoru, and both were absolutely delicious. The flavors were rich and bold, and the presentation was stunning.
adam ouseph . 2024-11-24
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Tried fish biriyani, Kappa biriyani , pothi choru, and BDF as starter. The food was amazing and delicious. This is my first time in Kerala hut, and I really liked the atmosphere and vibe 👌
Sonat Benny . 2024-11-23
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Kerala Hut is a hidden gem in Northampton for authentic South Indian Kerala cuisine! The moment you walk in, you’re greeted with warm hospitality and the inviting aroma of traditional spices. Every dish is a celebration of flavors—from the crispy dosas to the mouth-watering Kerala beef curry. The attention to authentic ingredients and preparation is truly impressive, making it feel like a piece of Kerala right here in town! If you’re craving a taste of South India or just an unforgettable dining experience, Kerala Hut is a must-visit. Highly recommended!
Brittu Alexander Roy . 2024-11-19
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I had a worst experience. Food was below average and service was too bad. I waited around 2 hours for food. We were three and we ordered Alfham mandi , Chatti choru and Pal porotta. Food was below average and they served mayonnaise only after we finished the mandi. We ordered takeaway also but one of the items in the takeaway was missing. It was a very bad experience and I will never ever recommend this restaurant to anyone.
Anju Sudhan . 2024-11-19
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Service was average, went during lunch time and expected mulch more menu option but was very limited.
Senny's Two Pennies Worth . 2024-11-15
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Good food, Good ambience , Good service
Sayooj Krishna . 2024-11-09
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Thoroughly enjoyed the traditional Kerala food. Starting from classical toddy drinks to beef and kakka and fish. The ambience is awesome with nice decorations, suitable for friends and families.
Bala Subbian . 2024-11-07
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Really good 😍 And the kallumekka was nice, Try it...
Joby Abraham . 2024-11-04
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Honestly my family and I had a fun time. The food was great, the restaurant was clean and has friendly atmosphere. Though the waiting for food was longer than expected yet we truly enjoyed it.
rongeorgesam ronsam . 2024-11-04
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Loved the food but after making an order it takes a long time to come
Juby Joby . 2024-11-04
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Loved the food fairly priced good service only thing I would say after making an order it takes a long time to come
Jeevan Abraham . 2024-11-04
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First time been to this Kerala Hut. First of all, the food was great and taste was good compare to other kerala restaurants. We were on the way to Birmingham from Norfolks. We stopped at this restaurant. The reason I gave 1 star for the service is that, very poor customer service. Poor and unacceptable customer service😡, cant accpet when you dont greet the customer. When we (4 adults and 3 kids) walked in, none of the staff didn't greets us and not even bothered to ask how many you are? When there was a empty table with 6 chairs (previous customers plates were on the table) and I had to tell the staff could you please clear the table for us so that we can sit together. The cleanliness was poor. We had to wait longer for the food🤔. The customers came after us got the food even before us. My kids were ordered 2 Ghee roast (taste is really good), came so late after our food (adults). I understand that there is lots of food deliveries coming in and out. But customer coming into the restaurant is more important. You have to treat with respect. When we ordered the coffee while we had the main course. When I asked the staff, they keep saying "its coming now", came after 30 mins when we finished the course. I was so close walking off the restaurant due to the poor customer service. One staff should focus on the online deliveries and other staffs has to manage the restaurant customers. Poor customer service, people won't come back. I love my food especially kerala food. But i won't and never give any compromise on the customer service. To the Kerala Hut Owners, you have to improve the customer service amd cleanliness. otherwise you will loose customers quick. This restaurant had the worst customer service I ever had in the uk so far. I have worked in fast food chain, and I know the stress and pressure. Very simple, clean as you go once the customer is gone and the table has to ready for the next customer. But this service is below par. I had to give the credit to chef, food was amazing. Next time, i will only order online and which you will get your order quick. Amazing food and poor poor poor customer service. I hope you will improve the customer service. Thank you.
Jian Cyriac . 2024-11-04
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Food was good, had visited the space couple of times. After a couple of research this is the best Kerala restaurant in Northampton. Will recommend to everyone who’s searching in Northampton. But very very very bad service. You have to train your staff for better service.
Sal Sabeel . 2024-10-31
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Really pathetic about the cleanness. I am afraid how they cook the food. The hand drying area was too too dirty.
Fathima mj . 2024-10-27
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Kerala Hut had good ambience, music with delicious foods and also friendly staffs♥️
Mehana Sadath . 2024-10-23
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First visit first time and then I tried masala, dosa, and fried rice so yummy yummy and delicious five star rating
Harpreet Singh . 2024-10-13
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Just got home from the best curry we have had...Really tasty, authentic dishes, massive portions and a great price.
Michael Keen . 2024-10-12
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Food was lovely, the restaurant is very authentic with many Indian diners which proves it must be good! Unfortunately the service was poor - weren’t offered any drinks only a small bottle of water already on table with no glasses, and no opportunity to take leftovers home, but I think this may be due to a big group taking their attention
Dom Mould . 2024-09-29
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Me and my wife recently visited 'kerala hut' in Northampton and had a fantastic dining experience! The ambience was cozy and inviting, with a warm atmosphere that immediately made us feel welcome.The service was top-notch - attentive and friendly But the real star was the food! The kanthari kappa paired with crab roast was so delicious, Chattichor was a standout dish. Absolutely loved the mango falooda! The balance of flavours was spot on, and the combination of textures was delightful.The prices at Kerala Hut are also reasonable, making it a good value for the quality of food and service provided. Overall, exceeded my expectations. Highly recommended for those craving kerala food.
Gladwin Francis . 2024-09-25
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I just took a chicken biryani take out from Kerala hut and the chicken taste odd. I came all the way from Bedford for this and this is what I got....totally disappointed
vaisakh chandran . 2024-09-22
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Delicious food! The Crab Roast was rich and flavorful, the Beef Dry Fry tender, and the Garlic Chicken perfectly garlicky. A great spot for well-balanced dishes!
Anna Joy . 2024-09-20
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I recently had the pleasure of dining at Kerala Hut restaurant, Northampton. We travelled from wales to taste kerala food. The ambiance of the restaurant is unique, warm and inviting, with a perfect blend of traditional decor with that makes you feel right at home. The menu is extensive, featuring a delightful mix of traditional Kerala dishes and innovative culinary creations and the price is so affordable. We started with beef deep fry, which was perfectly spiced and crispy on the outside while remaining tender and juicy inside. For the main course, we opted for the kanthari kappa, kudukkachi biriyani, alfam chicken mandhi. The kudukkachi biriyani was aromatic and flavourful, with the right balance of spices that made every bite a joy. The kanthari kappa was rich and creamy, along with crab roast was so good 🤤🤤🤤 For drinks we choose falooda which so yummy😍😍 . One of the highlights of our meal was the exceptional service. The staff were always ready to offer recommendations and ensure that we had everything we needed. Overall, kerala hut Restaurant offers not just a meal, but a memorable dining experience. We will visit again for the tasty foods. We recommend this restaurant if you looking to enjoy authentic Kerala cuisine in a welcoming and elegant setting.
KEZIAH K WILSON . 2024-09-19
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Wonderful Onam Sadhya meal today , very busy but managed pretty well .
Rohit Paralikar . 2024-09-15
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Lovely food, excellent customer service, staff were very kind and considerate 10/10
Nish navas . 2024-09-14
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My family visited kerala hut for a food tasting for my daughter's pre wedding party and the food was delicious and great service from the chef Manu and the team. The best experience we ever had.Without any hesitation, we booked the service for our party. Well done Manu.⭐️⭐️⭐️⭐️⭐️ We hosted Madhuramveppu ceremony in Chatham Kent and No words to say how amazing the catering was and the food was super delicious , great service from chef Manu and David.Each and every person who attended the party was praising about the food,the taste, the texture, the presentation and the overall service. Thank you Manu and team.well done and good luck.
sini sibichan . 2024-09-07
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Just want to say a massive thank you to Manu and team for catering my madhuramveppu. Great feedback from everyone highly recommend the team for catering event
Minu Sibichan . 2024-09-07
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Not good as last time Low volume and not provided what was asked
Sreenath M A . 2024-09-07
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Moonjiya food fish pollichath uffff jeevithathil arrum evdunn try chryaruth Pothichor 2-3 iteams undenkil pothichoor akkillann avarood parajittund But Biriyani adipowli ah beef and mutton nyz iteam
Alan Jobz . 2024-08-30
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I visited this restaurant expecting something special, but it was just average Kerala cuisine—nothing remarkable, but not terrible either. One of the biggest challenges was the parking, which was extremely difficult to find, making it inconvenient if you're driving.I opted for takeaway, and while I was told it would be ready in 20 minutes, I ended up waiting for 50 minutes. I had to follow up several times, and the staff's response was far from professional—no proper communication or even an apology for the delay.I travelled all the way from Oxford hoping for a standout experience, but this place turned out to be just a typical restaurant. Nothing to make it worth the journey.
Anu Anu . 2024-08-27
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I visited this restaurant and had a mixed experience. On the positive side, the food was delicious and the portions were generous. I left feeling satisfied and full. However, the restroom was a major letdown. It was extremely filthy and hadn't been cleaned at all. This was a big disappointment and took away from my overall experience. I hope the management takes steps to improve the cleanliness of the restroom, as it's an important aspect of any dining experience. If they do, I would be happy to increase my rating and recommend this restaurant to others. *Pros:* Good food, generous portions *Cons:* Filthy restroom, poor cleanliness
Shivacharan Rama Alanthadka . 2024-08-26
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⭐⭐⭐⭐⭐ I recently hosted a housewarming celebration and decided to go with Kerala Hut for catering, and I couldn't be happier with my choice! From the moment I reached out to them, the customer service was outstanding. They were responsive, accommodating, and took the time to understand our needs and preferences. On the day of the event, the food was nothing short of amazing! Each dish was bursting with authentic flavors and beautifully presented. Our guests raved about the variety, and I was particularly impressed with the freshness of the ingredients. The Kerala-style dishes were a hit, and the spices were perfectly balanced – truly a taste of home! The staff arrived on time, set everything up with precision, and were extremely professional throughout the event. They ensured that all our guests were well taken care of, which made the day even more enjoyable for us as hosts. I highly recommend Kerala Hut for anyone looking to elevate their event with delicious food and top-notch service. Thank you for making our housewarming celebration so special! We will definitely be returning for future events.
Binesh Thomas . 2024-08-25
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Me and my family visited the kerala hut for dinner,the food was amazing &great atmosphere tooooo….one of the best service in nortampton….overall a great dinner experience with great atmospheare👌👌everything was well cooked.i loved this place👍
Ashoora Mohammed . 2024-08-23
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Best ever restaurant in luton where you get top quality kerala style food and commendable service. The most outstanding factor is the dining space avaiable. There is enough space for big family get together and for birthday parties. We conducted our son’s birthday party here for 2 times and the food and service was exceptionally good and relatively cheap as well ;). I recommend this place to everyone.
Nithin Mohan . 2024-08-22
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Excellent service and excellent cuisine Each dish is special We had such a good night
natacha rudd . 2024-08-21
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Long wait for food.. porotta was very hard, struggled to chew.. Dum biriyani was below standard. Toilet and wash room was in real bad condition. There was urine blockage in standing urine closet. Toilet also in very bad state. Very poor. This is a honest comment, hope the management will take necessary actions to get things sorted. Good luck
Noufal Thirunialth . 2024-08-18
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Very good restaurant , nice service, great to go to a place where u can order in malayalam.. The food was tasty, good atmosphere. My wife is a vegetarian and the gobi manchurian with porotta was a hit.. Non veg food is easier to find but very difficult to find good vegetarian options.. All in all great experience
Albin Alex . 2024-08-13
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Delicious Kerala food items available here. 🥰
Sijo N Raj . 2024-08-08
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I ordered alfam mandhi but the food was really bad and I felt sick...
Aryan S . 2024-08-05
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Food was not great, just okay...
Shyju Issac Alex . 2024-08-02
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Really South Indian authentic food really love ❤️
janice jithesh . 2024-08-01
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Authentic South Indian food. One of the best Indian restaurant in the UK. My favourite food destination. Very good customer service and delicious mouthwatering food.
Elsy Manuel . 2024-08-01
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This was a lovely place with lovely Tamil speaking staff. Loved the atmosphere inside and took us back to our time in Kerala. We ordered the chicken dambellani, kappa and fish curry, parotas specifically 'paal parotta' which was basically 3 parottas soaked in milk and beef curry. I don't usually eat beef but this was amazing 🤌🏽😀 10/10 would come back again🥰
Sushi M . 2024-07-28
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The food's taste and quality were absolutely poor.
sarath ph . 2024-07-22
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Must go restaurant. Loved fish polichathu and kizhi parotta. Delicious foods.
Preethi Govindan . 2024-07-21
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We ordered a takeaway as this restaurant was recommended to us. We hoped it would be our go to Indian restaurant/takeaway. I called the restaurant as I had a couple of questions about the food. He said as I was collecting I could place the order on the phone. He didn’t quote a price and I should have checked. When we collected it we noticed the prices were much higher and queried it at the time but he said the website was out of date. I said this was illegal but he wasn’t going to alter it. When we got home which is only 10 minutes away, I had to reheat the food in the microwave when I’d put it on my plate as it was barely lukewarm and the flavour was underwhelming. We then went online as though to put an order through, we paid £27 when we collected it and the price online was £17.40 including a 15% discount that he told us we couldn’t have as they weren’t offering any discounts just now. We get that it’s hard for restaurants just now but this all seems a shambles. I called the restaurant before I wrote this review but didn’t feel they were very sympathetic, in the end they offered us money off next time but there won’t be a next time.
Gilly Platt . 2024-07-20
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Lovely food. More variety of drinks should be added
Rochelle Pereira . 2024-07-20
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Long waits for the food, I noticed some other customers also complained about food delays. The quality food is below average, beef biryani's rice was okay but the meat was flavourless, basically all of the food we ordered, even kids didn't like it. Service- we have been informed that a bit busy will serve the starters first and delay on mains, we agreed but the main course came before starters. The quantity of food is too much, I prefer quality over quantity.
Gibin Kuriakose . 2024-07-17
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Good food.... Great atmosphere..... Very good service
chenkathir arya . 2024-07-15
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The food was very delicious and especially their desert (fruit salad) was a hit amongst our guests. The quantity ordered for the party was more than sufficient and could serve whole heartedly to all without limitations.
Sinu T . 2024-07-14
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We went for lunch and the service was very poor. Quality of the food was mediocre as food was nearly cold, especially items such as chattichor and pothichor. An item was missed to serve and received when we about to leave and had to remind the staff about it. Overall poor quality food and service.
Rekha Joy . 2024-07-14
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We went on lunch time on a Sunday. We did order chtticor, it was below average, meat did not taste nice. Also ordered pothichor, never had such a pathetic pothichor in life. Few items have not been served from the order. Staffs were having a dont care attitude. This place is not for you if you would have ever tasted authentic Kerala food in your life. Overall bad experience.
Jayalakshmi Aravindhakshan pillai . 2024-07-14
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Nice food ,good service, love it
alina buie . 2024-07-11
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Order was late and worst food ever…
kevin john . 2024-07-10
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Very bad experience because the food was feel like yesterdays and not warmed enough and bad quality.👎🏻
SIMAL JOHN . 2024-07-07
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Went to try masala dosa. Presentation was poor. Sambhar taste was not great. Every table they already put a small water bottle which is not a part of your actual order. They will charge you for it if you open it which is wrong practice. Why they don’t serve water on demand and charge for it? So far below average experience.
Viktor . 2024-07-07
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Nice kerala restaurant in Northampton
lineesh chacko . 2024-07-06
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We had kanthari kappa with beef its really nice
Jishnu Ks . 2024-07-04
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Went to kerala Hut multiple times. Food is average if that. However my main gripe is the service. Service is terrible. Slow and inefficient. Waiters are borderline rude. For example recently, we had to walk out since the waiting times were too long and after all the waiting, we were not served by the order we came in.
Davis James . 2024-06-07
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One of the best South Indian restaurants in Northampton. There are lots of options to try and presented in a great way. The price is very reasonable compared to Oxford and London side restaurants. Have visited again and the food was consistently delicious. Definitely recommend to anyone craving some Kerala delicacies.
Peter Joseph . 2024-05-31
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The toilet needs working. Service is very slow
Deepa Madhu . 2024-05-28
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It’s okay for the taste and for price we can have better options.!!!
Ansari Azeez . 2024-05-16
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The food is authentic Kerala food even though the selection is limited. We visit whenever we miss authentic Kerala Malayali Thattu kada/Kallu shaapu food. The seating and ambience could be better and improved especially near the entrance. Customers could be better accommodated if seating is kept more aligned throughout the place.
Rohini Subash . 2024-05-11
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Went to Kerala hut for the first time. Good atmosphere, friendly service and delicious authentic Kerala cuisine. Would definitely visit again.
S. Luke Alexander . 2024-05-06
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Food was good before . Now it’s worst. Had a butter chicken masala & chicken biriyaani. Making a butter chicken with same sort of fried chicken from biriyani !!! does it make sense. That too hard like a stone.
Delvin Surendran . 2024-05-03
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Had food from here a couple of times, the food is very nice, however the service is incredibly poor and we shan't be eating from here again. We attempted to eat in one time and the service was incredibly slow but we gave it the benefit of the doubt because I had takeaway another time which was very tasty. In the end we decided to order to take away since things were taking so long and there was a woman crying in the dining area, we went somewhere else, ordered online and then returned. The gentleman inside then seemed unhappy because the items on the website were a different price and then claimed that the order had "just not come through" and we would need to order again at a higher cost - this appeared to be an outright lie about the order not coming through. Given the apparent lack of ethics and values I now no longer trust that the food is safe to eat. We shall not return.
Gorg Didn'tWantGooglePlus . 2024-05-01
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No staff to serve and bill. Which is really worse here. Except this worse part the food and ambience is good.
ARIYA MØHAN . 2024-04-27
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Lovely homely atmosphere although it is restaurant dining experience. Amal is lovely and so soft spoken. The food is amazing👌🏽Beef coconut 🥥 chilli fry and Special Kerala hut chicken fry 🍗 was spicy 🔥+ delicious which we had with parotta 10/10💫 Mutton Dum Biriyani came with the rice on top and the Dum within, which needs mixing it all together. Mild and full of flavours 👌🏽 Pal paratha is next level - the paranthas are soaked in coconut 🥥 milk with beef gravy curry 🍛 in an earthen 🍲 pot. I asked for names of the chefs, Bibin and Jinto, especially to thank them for such an amazing treat for my family and myself. Worth travelling to Northampton just for the food! 🫂
Anita Annakesavan . 2024-04-21
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Brought vishu Sadya from Kerala hut . Delicious food ..
natya commancia . 2024-04-14
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A very good restaurant serving great Kerala cusine.The food was excellent and that too with low rates..An excellent place to visit by all food lovers.
Sudhir Antony Joseph . 2024-04-12
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I had the worst experience ever from the restaurant. The food that served was not tasty enough as expected.Moreover the staff were so arrogant and rude. They were less cared of us. When we informed them about the food that was not good enough they were less cared as if we are not talking the them. Felt really pathetic since we entered till we come out of the restaurant.
Hana Nooru . 2024-04-03
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I was stucked for ten days in Northampton they helped me a lot.. thanks guys for nice food......
Rijesh Manuel . 2024-04-02
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Kerala Hut in Northampton is a gem for South Indian cuisine lovers! Their dishes from Kerala are simply delightful, always maintaining top-notch quality and flavor. The staff, though not yet fully trained, are genuinely friendly and eager to please. With a little extra training in customer service, this place could truly shine even brighter. Despite this minor hiccup, Kerala Hut earns a solid 5 stars for its fantastic food and warm atmosphere. It's definitely worth a visit!
Eldo Varghese . 2024-03-16
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All kerala foods at high quality and good price
sonu kodiyan . 2024-02-25
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Chicken lollipop was good ! Kizhi Parota was just spicy and nothing else .. One star bcoz of the customer service their attitude just makes you feel uncomfortable
SENTI BEE . 2024-02-25
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Very nice ambience , authentic kerala food,a lot of variety to choose from and affordable price
AKHIL KURIAN . 2024-02-25
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Nice restaurant with good ambience and authentic Kerala food.
Aravind S . 2024-02-24
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Food was very delicious and authentic 100% worth a visit
urusu jose Kurian club . 2024-02-20
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100% worth to visit the restaurant Very happy
David Francis . 2024-02-20
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Delicious food, friendly staff. Highly recommend 😍
Nickson Joseph . 2024-02-12
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Very Tasty chicken dum biryani and other dishes. Staff were very nice and friendly. Food and dessert was affordable. I'll probably be back.☺️
Mariam Mandeiya . 2024-02-11
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As someone from Kerala, I had one of the best Kerala food experience in UK from Kerala Hut Northhampton. I do need to mention about Muhsin, who was absolutely amazing, not only he was incredibly knowledgeable about the menu he went above and beyond in helping me out with a personal request which he didn't have to. As an Hotelier, I strongly believe people makes the biggest difference and Muhsin is definitely one of the people who makes that difference. Thank you so much for the amazing food and impeccable service.
Krishnaraj Kr . 2024-02-07
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Excellent service, prompt attention, delicious food, cozy ambiance—memorable dining experience, highly recommend this restaurant.
S Praveen . 2024-02-02
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Attentive staff, exquisite flavors, elegant setting—truly memorable dining experience, guaranteed satisfaction with every visit.👍
Mohammed Rafi . 2024-02-02
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Great ambience and their service is amazing.
Anit Shaju . 2024-02-02
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Excellent service and delicious food …..👍
jestin mathew . 2024-02-01
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Kerala and Indian cuisine. We had vegetarian option. They have beef, lamb & chicken as well
Kalpesh Shah . 2024-02-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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