Based on 75 opinions finded in 1 websites

Based on 75 opinions finded in 1 websites
Nº 285 in 415 in Tunbridge Wells
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1215 Opinions
We had an amazing stay in an Indulgent room. Customer service was incredible from everyone we encountered and they went above and beyond for us. Room, hotel, grounds and spa were beautiful. Big, comfortable bed. Breakfast delicious. We had room service and cocktails delivered from the restaurant, also delicious. It truly felt like a relaxing getaway. Hotel room was not very soundproof but most guests were quiet. Would have liked to see more protein in the vegan options and the sheets felt like they may have been a blend but regardless would love to stay again and it far exceeded our expectations - highly recommend
1253 Opinions
This is for the restaurant only. The food is seriously overrated and completely overpriced. What a sad experience! We decided to celebrate a birthday there due to positive online reviews, but at this price point, the meal was the most disappointing we've ever had. The burger comes as a pathetic little dry piece of meat stuck between a burnt bun. No chips or anything, for this you have to pay extra. Actually, you'll have to pay for extra sides to accompany your main. They are priced as a great quality restaurant, but what you get is mediocre food. We decided to cut it short and didn't even order dessert. They brought a slice of cake with a candle on it as a birthday freebie, which was nice but sadly uninteresting and forgettable. Never again - the whole experience was laughable. The views are wonderful though.