Based on 435 opinions finded in 1 websites
Based on 435 opinions finded in 1 websites
Nº 452 in 1366 in Kensington and Chelsea
Opinions
Enjoyed the tea, coffee and cakes. However, the visit was somewhat marred by the brusqueness of the server at the counter.
Mary Harrison . 2024-10-24
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The food tasted fine and fresh. But the paninis were pretty sad as far as fillings go.
Andrew Duncan . 2024-10-23
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To go in for a coffee you have to pass a security check. Leave with a ticket and enter through another place.
Merce FC . 2024-10-23
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Beautiful view, but advisable to eat inside. Be careful of pigeons
Gaurav Awnee . 2024-10-18
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The inside of the cafe is very ordinary, but the outside is beautiful. I did not order anything, but I took a souvenir cup from them. They have very nice things other than the other places, so if you want gifts, they will be useful once. The café is very ordinary from the inside, but the outside is beautiful. I didn’t order anything, but I got a souvenir cup from them. They have very nice things, unlike other places. Even if you want gifts.
A.H . 2024-10-09
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Unfortunately takeaway sandwiches very dry and expensive would not expect that from Kensington😞
Cathryn Thornton . 2024-09-30
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Bland, overpriced, and the toilets are a disgrace.
Mikhail Spivakov . 2024-09-29
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An upscale and luxurious place with reasonable prices
ممكن لايك و اشتراك شكرا . 2024-09-20
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I really love good and cozy places. I recommend it 😊. Delicious, beautiful view, attentive staff. I will definitely come again.
ирина юрченко . 2024-09-13
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Special place, don't tell anyone... 😉
Harvey Griffiths . 2024-09-11
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A very wonderful cafe in every sense of the word. It is comfortable, has comfortable seating and a wonderful view. The staff are wonderful and very friendly. I was honored to visit them and have evening coffee with wonderful dessert.
Abdulaziz Abdullah . 2024-09-03
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Excellent service and food quality
Sarah Farhana . 2024-08-19
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I love the cakes..especially Victoria,chocolate..Its really good they have All cakes are gluten free and halal..vegan options available as well.
Noor Qureshi . 2024-08-18
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Dear Ms Olina , Please note that today I visited the coffee and I meet Ms Daphne, she should be kind with the * People / Tourists * she was very rude and aggressive
Ohood Abdulrahman . 2024-08-10
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A good cafe for coffee and dessert. In the afternoon, I tried the outdoor seating
Alaa Bakkar . 2024-08-09
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Most disappointing! Dropped in after a palace tour for a Devonshire tea - the scone (biscuit for Americans) was stale and the Clotted Cream was rancid ! Spoiled my whole week in London as everything I ate after that made me feel like throwing up !!! Give this one a big miss !
Grant Allan . 2024-08-06
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Good Cafe, good selection of snacks, cakes and drinks.
Karen Blake . 2024-07-21
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“Let them eat cr*p” Some of the worst food I’ve had eating out anywhere in a long time. The choices were very limited and prices were expectedly high, but the quality of the panini was truly shocking. I should complain about the pathetic amount of filling in the overpriced Panini, however the smear of something vaguely resembling tuna Mayo and a bit of melted cheese was so awful that having more filling would likely have just made the meal even worse. If for instance you compare the offering to what you might find in a National Trust property cafe, in looses out in all regards. They should have a long hard look at themselves but I imagine the profit margins on such tripe are so good, and the regular supply of tourist customers so reliable that they have no reason to. But do yourself a favour and head to the park cafe.
James King . 2024-07-14
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This cafe in Kensington Palace can be visited without visiting the palace, but you have to go through the same entrance and controls. You are served at the counter and then simply look for a seat. The Victoria Sponge Cake was good but nothing special. High prices like almost everywhere in London. The atmosphere was almost cafeteria-like.
Peggy Salah-Eddine . 2024-07-10
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Impressed with the quality here. Flavors and textures were spot on. Great tea selection and excellent service. A culinary win.
Andrei 002 . 2024-06-23
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I’ll definitely return for afternoon tea at some point, and for the pineapple mousse cake of the size of a pineapple circular slice, which was delicious obviously! (I didn’t take a picture, so I’ve attempted a GenAI model of it, but the real was better!) The place is delightful, especially in the outdoors gardens, and a perfect location for summer chats and tea, cold press juices, ice creams (none of which I’ve tried, but I will next time!), lemon and Victoria sponge cakes. The store is heart-lifting too! With cute books, Palace souvenirs, lovely garments.
Clara fromSpain . 2024-06-17
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It was an amazing afternoon tea.
Michelle Cheng . 2024-06-14
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£6 soup really made my day. It came with bread and butter and it was delicious.
The Translator . 2024-06-06
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Not a great experience, they seem to use skimmed milk in the hot drinks, which feels like water rather than milk. The cakes by the drinks are left completely exposed to everyone seated and walking passed it. I was very surprised to see they haven't covered any of them. The hot chocolate was not served hot, apparently their machine is unable to do this, so they had to microwave it. The cakes behind the counter were very overpriced.
Lia Wanderlust . 2024-05-26
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The food is ok but service is very poor.
Andrey . 2024-05-01
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Cafe was nice, the food was tasty and the service was nice and helpful. However, the cafe did feel a bit basic and it was a bit busy, not just because of the cafe but because it is situated right next to the gift shop displays, and it seemed the visitors were just here for the gift shop and not the cafe, even though the crowd would die down after we settled down and started eating lunch.
Hello Ness . 2024-04-30
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Lovely cafe with a beautiful outdoor area. Overlooking the gardens, it is a lovely spot to soak up the sunshine and people watch.
Maria Lysenko (My Bucket List At 60) . 2024-04-15
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First of all, the atmosphere is great! It has a luxurious atmosphere, a great view, and the plating is very pretty. But the taste was so bad. The sandwich was dry and the hot chocolate was too sweet and tasted instant, so I couldn't finish it all. It's not worth paying this price for, but the view is pretty and it's great for taking pictures! Even if you have to give up the taste, if you like pretty things, it's worth a visit.,,
김승연Sophia . 2024-04-11
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Well needed cappuccino after viewing the exhibition. Delicious.
Kevin L. . 2024-04-03
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This place is my favorite ! 😍 I live in Philly and this is always my first place to come back to when I visit. I love it here ❤️
Lilly Grace Masiado . 2024-03-18
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A great place for a bite to eat at the west end of Hyde park. You don't need tickets and you don't need to look around the palace to use the cafe.
Pete Hanson . 2024-03-15
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I didn’t expect that the food would be this good. It’s convenient to grab a bite to eat after visiting Kensington Palace.
H H . 2024-03-12
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Nice place with very tasty hallomi sandwiches and splendid drinks. Food is halal and we highly recommend it.
Abdulrahman . 2024-02-26
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An excellent place to have tea and a slice of cake while looking at the park. The prices are normal and the weather is quite calm. We ordered tea for two and a slice of chocolate cake. All very well
Gaston Castro . 2024-02-25
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Nice place to have a cafe, snake and desert.
Natalie Simkova . 2024-01-21
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Even though it's a small cafe we found it very organised considering the huge number of visitors. The panini with tuna it was very tasty and served with salad and crisps for 8.50 considering that only the crisps are 1.50 at Tesco's and the Red velvet cake was delicious for 5.95 cheaper than High street Kensington were I bought one take away for 6.50. The staff very young but they were trying their best to be attentive with all customers being very patient with all the demands.
Petru Paraschiv . 2023-10-30
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We had a great cup of tea here. The cakes and scones were very tasty.
Sally Abbott . 2023-10-29
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Really good vegan chocolate cookie. Food and drink quite expensive. Plenty of outdoor seating.
Emma Binning . 2023-10-23
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Boissons fraîches hors de prix: 3,50£ pour un ice tea! Beaucoup d attente, et bruyant, un effet cafétéria, ne va pas avec le lieux. Dehors en terrasse, pas de vue sur les parcs... on est sans un recoin... dommage
Céline T . 2023-10-21
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The sandwich cabinet was between the service counter and the toilets so there was always a knot of people restricting your choice. The staff on the counter were bored and dismissive. We ordered 2 croque monsieur and were told to ‘look out’ for them. Just as well we did - they were just slammed down on the counter and left there. If we’d been in the garden we’d have had cold food and at £9 a shot that’s appalling! Wouldn’t eat there again!
Maggie Putman . 2023-10-08
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My family and I had a lovely experience at the cafe. The cakes and cookie were absolutely delicious. My son is very particular about cookies, for him “It was the best cookie ever”. The staff are very welcoming and friendly. We are looking forward to visiting again.
moniera omar . 2023-09-28
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Sadly not very impressed, toilets disgusting
Emily Kavanagh . 2023-09-22
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I had a very great time there.Specialy the staff was very well organized and friendly the service was great it was worthwhile to be there
LOVELY FF . 2023-09-16
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I went to palace exhibition and after finishing my exhibition i went to cafe and i took ice cofee and victoria sponge it was the best cake i ever had i will recommend it
Rana Raza . 2023-09-14
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Spent £11 on two watered down iced coffees and a dry cookie. Never had a worse cafe experience to be honest. Coffee was basically water. Prêt and Costa are worlds above this cafe, which is saying something. Even if you’re hungry or thirsty, it’s worth the walk yo go somewhere else.
Kristen Gayagoy . 2023-09-03
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Food is OK but very expensive. Service terrible. The staff don't even show an interest. Having a good gossip and ignoring customers. I would have expected better.....
Andrew Lockley . 2023-08-31
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Sehr schön, dass man diese nette Café auch besuchen kann ohne den Kensington Palace zu besuchen.. Vom Preis-Leistungs-Verhältnis echt ein Lichtblick in dieser an sich eher etwas teureren Ecke von London. Der Chia-Pudding sah zwar nicht mehr so lecker aus, schmeckte aber sehr gut. Der Scone und der Schokoladenkuchen waren auch sehr gut.
Saskia Patock . 2023-08-26
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I have enjoyed food from Kensington Palace Café on several occasions, but my recent takeaway experience truly stood out. The seasonal watermelon and goats cheese salad was a revelation. This combination was surprisingly refreshing and delicious, especially on a hot weekend! What consistently impresses me is the unfailingly polite and attentive staff. Their dedication to ensuring guests are satisfied resonates with me, making each visit a genuinely pleasing experience.
Rachel Lanlan . 2023-08-23
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Great gluten free cake options. Good coffee lovely surroundings
Kathryn Young . 2023-08-10
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The girl at the counter was so unfriendly and no customer service at all.
Sobhana Manikantan . 2023-08-06
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Very poor selection of food generally, woefully bad for gf, Df and vegan. Take a picnic!
SWG . 2023-08-01
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Amazing cakes and coffee! Lovely atmosphere in the outdoor seating area.
Martina Lima . 2023-07-29
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The granola yoghurt was £6.50 for smallish container and absolutely awful. Sickly and overly sweet with cheap and nasty tasting syrup. For that price I would expect fresh fruit. Atrocious.
Zenah Rowe . 2023-06-11
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Pas mal mais cher ! On s’attend à mieux dans un tel lieu.
Victor-Jules Lefranc . 2023-06-06
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優雅な気持ちでアフタヌーンティー ができました。 おしゃれな雰囲気で、かと言って堅苦しすぎず。 しかしお値段はけっこうお高い… せっかく行ったからと贅沢なお茶タイムをしました。
m . 2023-06-05
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Not great service. Compared to The Ivy it was not great. Afternoon tea food was not fresh and cakes were dry. Jasmine tea was good. Portions are small and service is not polished. Would not recommend to spend that much money. Last but not least the clotted cream was melted.
Malini vissandjee . 2023-06-04
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Had lunch with a friend and their kids at the The Kensington Palace Pavilion. The service was very much below average, food was so so, and most of the plates came cold. We had to ask for sparkling water 6x times, and waited more than 30 min for the bottle to come. By the time the bottle came, we had already finished our meal. Additionally, we asked the water at the beginning (before the dishes arrived to our table) to take a picture for us, and we keep on asking, it never happened. (see picture of VITTORIO the water that served our table, very rude/un-polite, bad manners and incredibly bad customer service) Food is also over price for the quality (cold and tasteless). Not coming back for sure. I would give it a 0 star if I can. See pictures of the waiter, and also my bill.
Bob M . 2023-02-14
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Very pleasant experience! Enjoyed the experience and looking forward to repeat it, hopefully without the wind and rain ⛈️
Marizel Garriga-Nunez . 2022-10-28
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Dentro del palacio de Kensington, hay que pasar el arco de seguridad del palacio para poder entrar, aunque no hay que adquirir la entrada a este. Surtido de dulces ingleses y salados para el desayuno, no tienen leche sin lactosa, pero como en casi todas las cafeterías londinesas, tienen otras variables como leche de almendras y derivados. El precio es un poco elevado pero está enclavado en un lugar único.
jose gabella . 2022-10-25
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Food ok and service was not as good everyone seemed not to know what they were doing
Julie Kelly . 2022-09-22
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Not the best coffee as it comes from an automatic machine, but lovely place to sit on a sunny Saturday.
Marla Rós Zola . 2022-09-10
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Nice cafe and very reasonable prices. Had 2 cream teas (scone, cream, jam and a pot of tea each) for £12. Plus able to use Historic Royal Palaces card to get a discount too
Karen Notaro . 2022-08-15
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Quick bite at Kenington palace; good outdoor seating option if weather is fair.
Devdatta Ambre . 2022-08-14
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Perfect voor een drankje en kleine snack na het bezoek aan het paleis. Vriendelijk personeel
Davy Di Giuseppe . 2022-08-06
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Parfait. Un tea time au top avec de délicieux scones. Tarif correct pour le lieu.
Stephane JOSEPH . 2022-07-29
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Bit disappointed in queens photo exhibition. Seen a lot of the photos before.
Alan Silver . 2022-07-07
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Just exquisite. We had toured the palace on a different day but the guy at the door was wonderful about letting us run in and get dessert and to the bathroom. This amazing dessert was an "Eaton Mess Berry Cake." Another woman and I laughing about "most elegant Eaton Mess ever." And the taste was MAGNIFICENT. Loved the Rose Lemonade. And on a sunny but cool breezy day what better place to be than the gardens just outside Kensington Palace having delicious snack.
Dr Marilyn Naito . 2022-06-21
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The garden is very nice. But the employee just don't care...
Flory S . 2022-06-02
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Amazing experience! Delicious coffees, cakes and food accompanied by exceptional service from Alina who went above and beyond to meet our expectations. Thank you!
Georgiana Cojocariu . 2022-04-24
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Staff need to take notice of people queuing, especially when others podge people waiting to be served 🙄
Dawn Rogers . 2022-04-17
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We got tea here, as well as rosé, lunch sandwiches and a slice of cake. It was rather expensive and the sandwiches were honestly a little plain, but the cake slices were divine and the tea was served in bone china which feels nice and fancy. The cafe itself is very comfortable, it's basically in the gift shop, and it gets plenty of natural light.
Sara I . 2022-04-11
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Nice enough, friendly staff and efficient but very small with squashed up tables
Jenny Rose . 2022-03-20
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Lovely,helpfull inspired staff. Very good feeling about how the life of the aristocracy was. Relaxed atmosphere and excellent coffee and snacks. Sparkling and tempting gift shop.
julia bartlett . 2022-02-05
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Bom atendimento. Lojinha dentro do cafe. Ponto turístico. Vale a pena visitar !
Jose Frederico Marinho . 2022-01-20
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I love this cafe, both the inside and the outside area, the coffee and deserts are descent, and nice souvenir shop, definitely recommend.
Zizi Safadi . 2021-12-30
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Food was very good , staff were very nice and ... not as expensive as you'd think..
Jfb 0264 . 2021-12-22
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Lovely scone, clotted cream and jam. Plus a flat white coffee for £8.
PJ Vecus . 2021-11-19
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Stopped for afternoon tea after walking in the park all morning. Did not require a ticket to go the the gift shop/ cafe which was nice. Boyfriend and I got scones with cream and jam and a pot of Earl grey and sat on the outdoor patio. Nice little impromptu afternoon tea.
Lori Korda . 2021-11-05
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Smallish efficient cafeteria like place to get a quick snack and rest while visiting the palace. All tables were full and people were waiting for others to leave. Snacks were fine, but no ice for the soda, a definite minus for me.
Roger Parkerson . 2021-11-03
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Once past the bag search at the main entrance, enjoy the fare available in the café and connect gift shop. All cakes are made on site and taste delicious. Beware sitting outside as the seagulls like them too.
Mike Day . 2021-10-30
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Nothing special considering the prices
Sally . 2021-10-30
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Lovely setting, and they had both a gluten free and a dairy free cake, so perfect.
Peter McDonald . 2021-10-29
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Food good staff polite and friendly. Reasonably priced.
Carol Dillon . 2021-10-21
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Enjoyed our lunch in th cafe cup of tea and a tuna panini very nice
Carys Ogan . 2021-09-29
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No bags allowed in cafe/toilets only blue badge holders allowed to sit inside
Michelle Tidd . 2021-09-25
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Lovely cafe in delightful setting
Joan Williams . 2021-09-25
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Very pleasant experience but extremely expensive (perhaps understandably)
Gareth Jones . 2021-09-20
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The Cafe was a bit pricy. Being a tourist attraction that is to be expected. Food was also limited but it was final hour on Sunday afternoon..
Mike Kelly . 2021-09-13
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The Victoria Sponge was outstanding. Clean, quick service, well managed
Heather Johnson . 2021-09-01
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Reasonable prices for very nice light lunch .
Julie Pook . 2021-08-30
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Very mediocre scones - dry and frozen cream. I thought this is a national treat… and at a royal venue?! They don’t take their traditions seriously here
Szymon W . 2021-08-25
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Excellent experience. Very well organised. Staff make you feel welcome. Enjoyed my salted caramel ice cream.
Ann McG. . 2021-07-29
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Nice little cafe seating inside and out
Ian Cordwell . 2021-07-15
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Needs to be bigger. We were shattered after walk around, but decided not to wait in queue . But then walked miles to find a cafe .
Julie Evans . 2021-07-14
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Nice bit expensive for what you get staff a bit unfriendly
Catherine Rettie . 2021-07-14
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Lovely setting gorgeous view and friendly staff 😍
lynne morey . 2021-07-09
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Only two stars because of the prices..
Graham Simmonds . 2021-07-09
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Staff were friendly but a bit slow to serve. Food was expensive, outside seating pleasant.
Ian Oakley . 2021-07-08
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Beautiful as ever. Diana memorial and the sunken garden just lovely
Christine Monk . 2021-07-03
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Just to get an ice cream it took 40mins to be served, about 5 people in front of us. Sunken Garden is beautiful.
Lerma Alvarez . 2021-07-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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