Based on 2.451 opinions finded in 3 websites
Based on 2.451 opinions finded in 3 websites
Opinions
I got 1 pizza with a Smashed up box
Rhys . 2024-08-14
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Excellent customer service! I accidentally received the wrong order, however when I called Ken’s they were fantastic, kindly apologised for the error and remade my order and delivered it to me very quickly. They even said I could keep the wrong order (which is very kind and means the food won’t go to waste). Overall I’m very happy and really appreciate their customer service :)
Paulleet . 2024-08-08
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food was okay Chicken donner was more fatty then meat for my liking was to much mayo, chip was good the mix kabab good not lot of mayo. veg was good.
Ember . 2024-08-05
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Had many good orders here - this one was later than expected, however there was a good reason for this (the can of drink exploded which I was refunded for). The kebabs were really good, although the fries seemed to be a bit underdone, but were okay.
Scott . 2024-07-23
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Part of Food cold upon arrival
User . 2024-07-20
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Unfortunately both meals were not great. Both kebab and burger were under cooked. Very disappointing.
Cindee . 2024-07-15
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Thank you very much, the best kebabs thanks for the extra garlic mayo
Carlos . 2024-07-14
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food was late and turned up in the filthiest, very damaged and torn health hazard of a transporting bag. the driver said that's what the restaurant gave him to use! the thin crust pizzas I'd ordered were swimming in grease, I've never seen pizzas looking so greasy before. I did try them but were not enjoyable so most ended up in the bin. the garlic bread was OK, the chips were OK but as the food was so greasy what I had tried I ended up throwing up anyway. waste of money unfortunately.
Sharon . 2024-07-14
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arrived 20 mins late. ordered chicken and lamb shish kebab (with all salad) but only recieved lamb shish and a box full of chicken donner. tiny bit of onion, and 5 chillies 2 cucumber slices, sauce smothered. everything else was OK, just a very disappointing kebab as I don't like donner meat along with the extra time it took. chips were hard and cold but didn't taste bad. mozzarella sticks always yummy!! - salad portion was a lot smaller than usual but was okay.
Chakia-Louise . 2024-07-13
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Amazing fresh food. Super fast delivery. Friendly delivery driver. Thanks 👍🏼
Kayleigh . 2024-07-09
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was delivered to wrong address , we are clearly marked but still went to wrong road ! didn't get notification it was delivered
Amanda . 2024-06-24
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Ken’s speedy pizza is by far the BEST food I have ever had in my life. Ignore the reviews, Ken is the best late night food stop in Fareham. 10/10.
Daniel Mantell-Roberts . 2024-06-14
MORE AT Google
Last order last week was excellent. Tonight a completely different order turned up. Phoned, got order resent. It was good. We offered to give old order back and told by driver it was ok and to keep. We then ate that! After 30mins we get a call from driver asking if we had food. Hung up. Then he knocked door and asked for it back. Absolute joke. Have regularly ordered from Ken’s at Fareham for years. Will not order again. The driver turning up to collect old order after we offered to return was an absolute joke. An we were in middle of eating!!!! I can’t believe the cheek of it.
Dave . 2024-06-13
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After waiting nearly two hours with two calls to the shop resulting in absolutely no help at all the thin crust pizza I ordered was deep pan and there was no salad like ordered. Hardly any sauce on the kebab of which the chicken doner was cold. Safe to say that’s the last order I’ll ever place here.
Bradley . 2024-06-07
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no lettuce guys. u have made it hard to order, and when I do u miss the lettuce. 🤬😡
Damion . 2024-06-03
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Customer service is very bad, I called to check up on my order, they didn't even ask me what's my order number was or what's my order all he said is its on its way, had to call another 2 times before the food even left the restaurant! delivery was very late
Romario . 2024-05-26
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ordered it waited over an hour food still hasn't come yet says delivered, don't bother ordering at night time
Jordan . 2024-05-25
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bland, poor quality meat. chips were cold, bbq wings tasted like wet dog, chicken doner meat had no flavour and mostly fat, salad and pitta was about the best part of it. glad I got a discount as I would have complained about paying full price for that meal. won't be ordering again.
Sade . 2024-05-19
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got the order wrong and over 1 hour later very poor
gavin . 2024-05-18
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Impressive amount of food , but not great quality , meat very chewy , also missing rice
Steve . 2024-05-18
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Food tasted awful and bland and tasteless
chezley . 2024-05-05
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Job well done to the Fareham Ken's - The big order was handled quickly and arrived hot. Helpful with labelling items too. Big thanks
Christoph . 2024-05-03
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orded dr pepper but was sent pepsi insted
Joseph . 2024-05-03
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Food was delivered on time, at the right temperature and was really tasty.
Neil . 2024-04-13
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Fast delivery and food was piping hot when arrived and delicious :)
Paulleet . 2024-04-10
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perfect 👌 early, piping hot, delicious 😋
Damion . 2024-04-07
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Delivery reported as delivered at 21:15 which was at the end of the window given. Delivery didn't turn up so reported it via the app and given revised time of 30 mins later (21:45). Called the restaurant as the map in app was not tracking the driver so looked like he had not left the store.Store staff very apologetic and sincere. Driver arrived at 21:50 and apologetic for wait time. Chips were soggy and potentially under cooked or impacted by being held too longer after cooking and affected by the steam in the bag. Food arrived barely warm and couldn't be enjoyed.
Gareth . 2024-04-04
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I want a refund the food came an hour late an was cold
Kirk . 2024-04-02
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Great food, delivered quickly, even prepared as per the notes. 5 stars
Stefan . 2024-03-24
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It wasn't what I ordered. I'd ordered tuna, anchovy & olive marinara pizza. I got tuna, prawn, olive & pineapple!
Lesley . 2024-03-16
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Food was lovely and piping hot! 5 stars!
Paulleet . 2024-03-10
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The worst food I’ve ate I think 🤣Chicken had the texture of a napkin
Jack . 2024-03-10
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Always ‘forget’ to deliver the cakes with the order. Have to ring every time and then wait almost an hour for it to be delivered
Abigayil . 2024-03-09
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I ordered kebab but I received chicken pcs with a lot of skin on and definitely not a regular size it was a very small quantity. Also two kids meals which it says kids toy meal and will come with a toy , well no toys received and the kids meal are 4 chicken nuggets and fries . That’s definitely not £5 kid meal . Not recommending at all .
Lore . 2024-03-09
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Meat was poor quality, they forgot our drinks.
kieran . 2024-02-18
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wasnt very nice and really hard pizza dough
Paignton . 2024-02-17
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Pizza was supposed to have pineapple on it, but this was left off.
Chloe . 2024-02-13
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The food quality is appalling and food being wrongly advertised also
Stan . 2024-02-02
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We are semi-regular customers of this takeaway, and are usually happy with the food and service... however this time both were exceptional!! The food was amazing, the packaging has changed from styrofoam to cardboard (better for environment!), the salad was packaged seperately (so didn't make the kebab cold), and service was excellent!!
Scott . 2024-02-01
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Big portions and the food is delicious, order was due to come early but unfortunately a genuine mistake with delivery to wrong number flat and a dishonest person accepting the food, i didn't receive my order. After calling up and speaking with the restaurant, they were apologetic and redelivered my order made fresh. Will be ordering from here again.
Paige . 2024-01-16
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Didn't arrive as driver was unable to find me so refund full amount and I won't be ordering anything from them again
bob . 2024-01-11
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Soggy chips, greasy burger with a sogggy bun, only thing that was half average was the nuggets
Danny . 2024-01-09
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Food was cold and horrible, meat very chewy and over cooked. Delivery came 1.5 hours after ordering
Daisy . 2024-01-08
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The food quality was poor. The Kofta was just like a squashed unseasoned burger and even the normal kebab meat did not taste right with the shish being very chewy. There was no salad and the chilli sauce was more like ketchup. We will not be ordering from them again.
Joan . 2024-01-01
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Incredibly tasty and the Scampi is to die for, Delicious!
jason . 2023-12-31
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Something has changed nothing like what we have had before such a shame
Ben . 2023-12-27
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Forgot all my salad with kebab and burger terrible service
Charlie . 2023-12-24
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Really good kebabs. My favourite
Carl Slate . 2023-12-23
MORE AT Google
Food was surprisingly hot. Dip was missing. Order took 2 hours to arrive......!
Mick . 2023-12-22
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I mean what can I say X large , more like X small will not be ordering again !
Michael . 2023-12-21
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Really poor quality food, wouldn't order again. It was cold when it arrived and rubbery
Stephanie . 2023-12-20
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Donner meat was dry, overcooked floor sweepings. Chilli sauce is far too sweet. Even dog turned her nose up at it. Waste of money, not doing that again.
Robert . 2023-12-12
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Really good food and quick delivery. Unfortunately was missing can of Pepsi but still good service
Seb . 2023-11-26
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Ken’s is usually my favourite kebab place and is normally very good, but this last one wasn’t great, instead of being strips of doner meat it was like someone had put the meat through a shredder
Aaron . 2023-11-14
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Ordered burgers and they have defo changed the ones they use, they were mushy and I’d guess the cheap box from bookers/Makro. Shame
Annaliese . 2023-11-08
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Cheeseburger and cheesey chips my fav, both food and service from here are excellent. Thank you.
Kate . 2023-11-07
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Never recieved as when late and we tried to contact got no response from the restaurant at all.
Aimee . 2023-11-06
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Ordered at 6:15pm and arrived at 7:45pm stone cold!!! The kebab was also missing the salad as asked for. They flopped the pittas at the bottom and shoved the meat on top. No care and looked appalling. Shame, you’ve defo lost our custom
Annaliese . 2023-11-06
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I have not received the order although your website says it has been delivered
Richard . 2023-10-31
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Stone cold order wasn't correct. Chucked in a nugget box. Doner kebab looked like someone had spanked over it! OVER AN HOUR LATE ALSO. No apology been ringing the shop continuously, no answer.
Neil Kennedy . 2023-10-31
MORE AT Google
Restaurant said closed after we ordered. Didn’t answer the phone after trying 20 times, no update on food. Arrived and didn’t knock the door. Just left outside so wasn’t aware it was even there. Absolutely disgusting, didn’t even get to eat my food
Sarah . 2023-10-29
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Really was disappointed, not all the rights
Witney . 2023-10-26
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Kebab was cold and u only get one salad choice not worth the money.
Carlie . 2023-10-15
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Waited 2 whole hours upon placing the order for 2 tiny lil kebabs that’s just annoying. Called to ask where is the food but they didn’t even have the courtesy to apologise for being late. First and definitely no next time. Lamb was so chewy and presentation just looked unappetising.
Jaycee . 2023-10-15
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Fast delivery, polite delivery driver
jason . 2023-10-10
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Most places mainly get negative reviews so I thought to give the place a proper chance and form my own opinion. Should have listened. Lamb tasted funny, both cheesy chips and lamb were cold. Horrible
James . 2023-10-10
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Shame the notes weren’t read and no salad apart from loads of chillies , thought the salad was standard ?
David . 2023-10-01
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Order was scheduled for 1440 delivery, didn’t arrive until 1525.Food quality was good enough, though obviously over priced.
Aidan . 2023-09-28
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If u like eating peoples pets definitely recommend 🤢🤮
Meat Head . 2023-09-11
MORE AT Google
Absolutely disgusting pizza. They use chedder cheese on the pizza when it should be Mozzarella. Pizza was half burnt too for my liking. I did enjoy they had extra large with stuff crust but no way would pay £18 for cheap cheese on a pizza definitely wasn't an enjoyable experience and won't be returning again as there other places that are better. This is probably the 2nd worst pizza place I've experienced. For anyone reading this looking for pizza there is domino's and it will probably taste better for just £12
Isaac . 2023-08-27
MORE AT Google
Got salad request wrong (for side salad) and added salad to kebab when was supposed to be No Salad. Driver did not follow instructions
Nick . 2023-08-18
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Food on time but it was cold. Onions rings damaged and undercooked. Won’t be ordering again
Lewi . 2023-08-05
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WRong drinks and delivery took ages
Georgia . 2023-08-01
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Maybe because of the time of day (lunchtime instead of busier evenings and late nights), but my chicken fillet (burger) and 2 pieces were dry... possibly sitting in the warmer too long. But been before a few times and generally they are very good, so I do recommend Ken's for sure.
Keith Tyson . 2023-07-27
MORE AT Google
Chips hard, donner meat tastless, lamb like cardboard, small portions for the price
Sophie . 2023-07-26
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Food was u cooked and chicken pink in the middle
Kirsty . 2023-07-16
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The food was cold and the potato had hardly any beans in. The kebab was totally disgusting cold and very greasy. Very disappointed. A refund would be acceptable
Michael . 2023-07-13
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Got our order wrong. Food was squashed and cold - really dispointed
Rebecca . 2023-06-30
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Said it was delivered well before it actually was. Then food was over cooked and cold
Craig . 2023-06-29
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food a bit greasy but ok driver was rude not called for.
Karen . 2023-06-26
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Ken's is just the best - I have grown up on Ken's and been to each if the stores, Fareham has become our local store. Albeit we have favourites from the old menu outline, there is enough choice for anyone. The team are helpful and professional. Food has always been good quality great taste and present well even for taken out - the team always make sure everything is packed in a bag when taking out.
Mark Allison . 2023-06-25
MORE AT Google
The pizza wasn’t cooked no refund
Emma . 2023-06-25
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Ordered a kebab meal from here, found hair in it and the food was very very greasy
Sydney Lee . 2023-06-20
MORE AT Google
Raw food hair in food and dry chicken
Chelsea Lee . 2023-06-20
MORE AT Google
Did not show up when phone all I got was it on it way they tried to say deliver but was not not happy
Joseph . 2023-06-15
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The website/restaurant did not update my order and the delivery person "tapped" on the door and thrust a bag towards me and I picked up my own meal from it
Steve . 2023-06-15
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Food was off worker was very rude when i pointed this out he also pointed out he was not the manger just wanted to make that known as he was very unprofessional by telling me i will not get a refund! so now i was a refund as the food was off and smelly and not fit to be consumed i have ordered from them offended as the food was good but now that trust has gone i will never keep quite when i pay money for a service that does not meet the standards they claim.
Lyanna . 2023-06-11
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Failed to deliver chilli sauce that was asked for
David . 2023-06-08
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Lovely memories at Kens Kebab.Amazing staff.
Daniel Viorel . 2023-06-06
MORE AT Google
Use every time and great , amazing every time keep up the good work and thank you all
Joanne . 2023-06-02
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So we ordered 3 kebabs and some chips tonight, and when they arrived, they were all colder than my beer. We called them to explain the situation and we’re were simply told that it wasn’t cold as it had been on a hot plate. Clearly, the person we spoke to was a bit simple as he had no interest in even discussing the issue. Will never order from them again and threw the food in the bin, not trusting just how long it had been sat around.
jonathan cox . 2023-05-29
MORE AT Google
Normally absolutely shocking food, but the farmhouse pizza wasn't half bad🤷♂️
Joe . 2023-05-28
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All the food was cold, called them up and they kept saying to call just eat, pretty poor to be honest, had to Chuck it away
Arshan . 2023-05-20
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Was wary about ordering due the the reviews but the chicken was freshly cooked the food arrived warm and it was all relatively good chips could've been cooked a little longer but overall 9/10
Michael . 2023-05-19
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Order was wrong, and swimming in a pool of grease. Couldn't eat it, will send it back with driver when he delivers the missing items. Dissatisfied an understatement, it was however hot.... Which is better than last time
david . 2023-05-19
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Good food, and lots of it. Still hot on delivery too. Would order again.
Danielle . 2023-05-18
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All good love ken's use all the time
Joanne . 2023-05-16
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Garlic bread was a little on the overdone side but tasted ok, onion rings were alright, cheese chips were terrible, did not hit the spot at all I was left super disappointed! kebab however was absolutely banging! Scraned the lot!
Samantha . 2023-05-13
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Popping chicken and chicken strips are the best
lisa sales . 2023-05-08
MORE AT Google
Order was delayed and even after being delayed over 50 minuets it was still 20 minuets late! Really not happy with how long it took to be delivered! Ordered at 11.55 and didn’t arrive until 13.20
Owen . 2023-05-04
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