Based on 153 opinions finded in 3 websites
Based on 153 opinions finded in 3 websites
Nº 489 in 503 in North Norfolk
Nº 13 of 13 Fast food in North Norfolk
Opinions
Ordered and ready collect within 10 minutes. Staff were very friendly. The food was really good, fair priced and exactly as expected. Will be returning.
Liam . 2024-10-01
MORE AT Google
Read the reviews whilst waiting for the order and feared the worst .. However the experience was fine. Yes the guy was brusque and to the point but not rude; the wait was about 10 mins; the order was correct and I wasn’t overcharged & the food was fine. Not the best I’ve eaten but far from the worst. I don’t normally do this but as they’ve had a bunch of recent 1 star reviews, I thought I’d share a more positive experience.
Global13103427934 . 2024-08-04
MORE AT TripAdvisor
Ordered home made wedges. Nice BUT only 5 in a box @ £5! That’s £1 a wedge! Come on guys!
selwyn drake . 2024-08-04
MORE AT Google
order wasn't completed properly asked for onions on one kebab only neither of them had onion🌰 ordered salad lots of lettuce and red cabbage only 1piece of cucumber 🥒 and one piece of tomato 🍅 not very impressed.
Sandi . 2024-07-21
MORE AT Just Eat
Great food & service as usual, wouldn't go anywhere else 👌
Craig . 2024-07-19
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Delicious kebab. Hot and fresh.
Cath . 2024-07-13
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Great food! Food was very hot when delivered and we live 20minutes away! Thank you!
Tom . 2024-07-10
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It doesn't even deserve 1 star.. the staff were horrible... one of them was cutting fish and at the same time touching bread and the kitchen surface with out washing his hands, the guy at the cash register was so rude that he was talking about Indian customers behind their back saying really racist and unnecessary comments just because they checked the menu and left( that's what I should have done as well). The same guy at the cash register making the food and taking money with the same gloves as if its a magical glove🤮. Don't waste ur money the food is not good, if you watch how they make it carefully you won't be able to eat it, plus they are so rude.. no kebab is worth It especially a bad one. It is to be treated bad, to pay them and to chuck the food. Plus they have five star for cleanliness I even asked if every one get five stars for participating 😅
Kiya K . 2024-07-09
MORE AT Google
It doesn't even deserve 1 star.. the staff were horrible... one of them was cutting fish and at the same time touching bread and the kitchen surface with out washing his hands, the guy at the cash register was so rude that he was talking about Indian customers behind their back saying really racist and unnecessary comments just because they checked the menu and left( that's what I should have done as well). The same guy at the cash register making the food and taking money with the same gloves as if its a magical glove🤮. Don't waste ur money the food is not good, if you watch how they make it carefully you won't be able to eat it, plus they are so rude.. no kebab is worth It especially a bad one. It is to be treated bad, to pay them and to chuck the food. Plus they have five star for cleanliness I even asked if every one get five stars for participating 😅
Salam M . 2024-07-09
MORE AT TripAdvisor
Driver did apologise for delay but took too long and was cold.
John . 2024-07-06
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very late so all cold and quality of the chicken severely lacking
Dave . 2024-07-06
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Sweaty chips and chicken would never order from here again rude when I called to ask where my order was!
Chris . 2024-07-05
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Food is good as usual but why is there no option too choose NO sauce. With most items it is required to choose a sauce but there is no option for no sauce. If choice was available feedback would be 4 stars
John . 2024-07-04
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good food but nearly £25 for a 4 item order seems pricey. chicken burger was also very dry. Cheesy chips and garlic bread is good as usual.
Zoe . 2024-07-03
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We ordered a pizza, chicken burger and some chips and all tasted lovely. It was all cooked properly and still hot when arrived. The staff are also very helpful and polite! Thank you 😊
Nora . 2024-07-03
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Has offers on the website to get a discount but none of them work. Called to place the ordered and he wouldn't take the order with the discount. Service is dreadful so I cancelled the order. Don't waste your time ordering here.
Anastasia . 2024-07-01
MORE AT Google
After eating I realised my selected drink had not been delivered. No drink at all. ☹️
Mick . 2024-06-29
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I asked for salad chilli and mayo on both. And both came without the salad.
Kathryn . 2024-06-28
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Chips were soggy burger had been around for months very disappointing don’t say a time if you can’t make it !
Chris . 2024-06-28
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always good & hot thanks again
Craig . 2024-06-14
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Food was 100% fresh, really tasty! Chicken wings seemed to have a new coating but preferred them to the thicker coated ones. Mixed kebab with chilli sauce loaded and again fresh and really nicely spiced! Top job guys thank you :)
Ben . 2024-06-04
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Superb tonight, all there, lovely and hot, very tasty and a polite driver. Thank you
Jon . 2024-06-01
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Food was dry and cold no sauces that were ordered came
Sam . 2024-05-31
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Only half the order arrived, took 2 hours for delivery when I was told 30 minutes. Called and spoke to the manager who was extremely rude. Told me that the delivery man must have stolen half the order and to take the whole thing up with the driver direct? Refused a refund or replacement and no apology either. This is the third chance we have given Kebab hut in the last few months after a poor quality fatty kebab, another order with an item missing and now this. Unfortunately we will not be returning until a change in ownership. Such a shame it’s gone downhill.
Lauramarie . 2024-05-25
MORE AT TripAdvisor
Waited so so long for the order, it arrived nearly 2 hours after ordering it and when it did it was stone cold, items missing and very poor quality. Such a shame as we’ve been here before and been happy. When it did arrive there were no apologies and the driver was very abrupt and rude. Sorry but we won’t be back again. Money is hard to earn nowadays and I won’t waste it on cold late incomplete rubbish delivered by a driver with no manners 🥲
Jon . 2024-05-18
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Second order and late both times,first time 45 minutes late second time was 30 minutes late approx.
Ricky . 2024-05-09
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Good place to get a best Kebab in town
Jeffrin Aaron . 2024-05-08
MORE AT Google
Great service and food was delicious 😋
Victoria . 2024-05-08
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worst pizza ive had in norfolk a 9 inch was ordered with 4 topings 1 being extra cheese if i hadn't added extra there be none on it, also way too much tomato sauce was all i could taste nothing else and it arrived all floppy as base not cooked long enough never again, it use to be a good place no wounder only 3*s now on here wish i looked beforehand what a waste of £9.50. also the 2 burger meals mt friends say was not great they chucked there chips away as was so soggy said burgers was ok ish as they was hungry
steve steve . 2024-05-01
MORE AT Google
No stuffed crust crust and food rather cold. Sooo gutted cos only ordered from you as other place don’t do stuffed crust. Waste of money this time and stupidly later than said..
Mel . 2024-04-27
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It was all delicious and perfectly cooked except the onion wrongs were a bit soft but that’s to be expected when ordered
Monty . 2024-04-26
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food was piping hot which was lovely 🎉
Chelsea-Louise . 2024-04-06
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Stopped in for a meal as staying in the marina, awful food, not sure if it was properly cooked… place didn’t look clean either. It’s a shame as it’s such a nice town, and there is no reason to serve such bad takeaway. Very pricey too
Mars 2020 . 2024-04-05
MORE AT Google
Quite possibly the worst chicken kebab and chips I've ever had! Not forgetting that I actually ordered a doner and chicken kebab! The chicken was in tiny pieces which tasted like deep fried cardboard. The chips looked and tasted like they had been left over from last night and reheated. The salad portion was absolutely pitiful. Safe to say we will not use again!
Ashley Parsons . 2024-03-30
MORE AT Google
I ordered an XL kebab and wedges. I got a regular sized kebab and 4 "whole" large potatoes ( not cut into wedges) that looked like they had been dipped in oil 🤷🏼♀️ Not entirely sure why these were sent. Or why I bothered to pay extra for a larger size to just receive the smaller one anyway.
Emma . 2024-03-15
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Great food & gets better every order 👍
Craig . 2024-03-07
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very very disappointed this time. have ordered from here many times without issues. tonight I ordered bbq base chicken stuffed crust pizza. seemed there was no bbq sauce on base and there pizza base was more like a pancake base than pizza dough.very disappointed
Emma . 2024-03-04
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Food arrived on time. Took the delivery in realised we got half what we ordered and the rest was incorrect. Called up, after muttering amongst them selves he said he was too busy and would offer me a discount next time. Had previous issues here but always try and give another chance. £35 waste of money. Avoid if possible.
Joshua W . 2024-02-12
MORE AT TripAdvisor
Food was cold, 30 minutes late and service were very rude and unhelpful
Ellie . 2024-02-10
MORE AT Just Eat
Waited for 2 kebabs and kids meals to turn up. Kebabs were completely wrong customer service not good enough and wasn't prepared to put it right as too busy.
Chris Withers . 2024-02-10
MORE AT Google
Best, takeaway ever, I have very good food
Madrid . 2024-02-02
MORE AT Just Eat
The man was perfectly perfect and on time and happy x
mark . 2024-01-18
MORE AT Just Eat
We have used the Kebab Hut for several years, and in the past, have been happy with the food they provided. The last year or so the food has totally gone downhill to the extent that tonight we returned our food and requested a refund. You may not be able to work it out from the pictures, but one of these is a margarita and the other a Chicago town pizza. Needless to say we are finished ordering food from here. There are plenty of other takeaways who offer good service and quality food. For some reason the restaurant don’t acknowledge the feedback comments they are getting and always put the same generic reply.
Richard Taylor . 2024-01-06
MORE AT Google
Awful service tonight, gave benefit after terrible service in the summer food arrived 50 min late and stone cold, rang to try and sort it and was told he was too busy to speak to me and put phone down
Sarah B . 2024-01-01
MORE AT TripAdvisor
Was lovely. Bit more sauce on kebab would have been nice but arrived super early and pizza n chips were good.
Brooke . 2024-01-01
MORE AT Just Eat
Food was late when asked for an update was told it was already here??? And it was all stone cold and chips was over cooked and unbeatable.
Claire . 2024-01-01
MORE AT Just Eat
Had a Chicken shish wrap delivered and the entire thing was dipped from top to bottom in orange grease. I took two bites out of it before feeling sick on the oily texture. I would not recommend this place to anyone.
Daniel Oliver . 2023-12-12
MORE AT Google
All food was dripping in grease, especially the wraps. My friend couldn't eat his it was that bad. Doner meat was also partly burnt. Sadly wouldn't recommend.
Ed . 2023-12-12
MORE AT Just Eat
It breaks my heart leaving this review as we always rated this the better of the two kebab places in hoveton (wroxham) We know if you order at a quiet time kebab meat may not be as good when busy but the last two takeaway meals we have had have been dreadful. The bread and salad ii fine but you keep on serving old tired lamb meat. Its curled up tight and black with moisture long gone. The southern chicken we had was dry as a bone having been kept warm far too long. Guys we love your previous food but one more like this and Royal get a shout You know us you deliver to us in horning Sort it or we are gone
Clive B . 2023-12-08
MORE AT TripAdvisor
Food was good. Lots of choice. But several items were missed from our order. Some of these were delivered later in the evening but then some were wrong.
Paul . 2023-12-05
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Chips were cold when they arrived didn't get the salad I paid for good burger
Oliver . 2023-12-02
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Too early, I had just got home and was in shower. Was meant to be here for 17:45-1600 and turned up at 17:20
Will . 2023-11-19
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Really looked forward to trying a new place but Unfortunately, my Donner meat, chicken and pita bread was extremely greasy and I was unable to eat it. I have taken images but unable to load them to this for your information. The delivery driver was really friendly and can’t fault this.
Georgina . 2023-11-14
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Order was cold, missing parts and it was a rude driver. Rung the kebab hut and he was rude unhelpful and hung up on me. Terrible service
Hayley . 2023-11-11
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The food was all cold and bad quality. The pizza was thin, chips barely any cheese, meat dry,
matthew . 2023-11-05
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Delivered to the wrong address. Never using again.
Zoe . 2023-11-05
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Food was good as always but the delivery driver was rude over the phone
Iwan . 2023-11-03
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Food was 25 minutes late, and arrived stone cold. Unfortunately as itnwould have been delicious
Will . 2023-11-03
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The order was missing some items (selected items you pay separately for), the food was cold, the drink was warm, and the sauce didn't tast like sauce.
Whyatt . 2023-11-03
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Slightly too early as asked for a set time. But food was brilliant
Mel . 2023-10-30
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Kebab was definitely not XL the doner meat was all old and hard. All food was cold
Kimberley . 2023-10-25
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Late again. Food cold again. Took 2 hours from ordering to delivery. Not doing it no more. Not paying for food for it to be awful. And late. Then getting in contact with the place is impossible because they don’t take your complaint seriously. And yes I have done many times. This is only 1 of 2 places that deliver to my house so I just keep hoping it’ll be good. I’ll go without in the future
Emma . 2023-10-24
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Ordered 2 pizzas and 1 portion of chips. Food was cold, 1 pizza was wrong. The chips were soggy. Last time i order from there
Lewie . 2023-10-20
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My drink didn't arrive with order ,and order was late by 20mins
Tyler . 2023-10-19
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Food was delicious, delivery was amazing
Jeanine . 2023-10-17
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Didn't get my Pepsi but over all alright
Mollie . 2023-10-15
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Great service friendly staff and you're able to see them cook what you ordered 9th Oct 23. My review above was 5 years ago, now the people that work there are different and the quality of food has declined so my opinion has changed.
Steven Bunn . 2023-10-09
MORE AT Google
Pre ordered at 17:20 for an 18:29 delivery. Nothing arrived by 18:50, so called them. They had forgotten the order, but would do it now. Still nothing by 19:30, 2 hours after placing the order and was told they were busy etc etc. and they would do it now. Absolutely shocking service and as it is now 19:45, we don’t know if it is coming and what it will be like🤬. Eventually had a phone call saying they were outside and please would I answer the door. They were at the wrong house!! When we did get the food, it looked like it had been thrown together and was barely warm enough to eat. Pretty bad for a place that is less than half a mile away😡 4 Oct 2023 and I have had a reply! A year after my review🤣🤣
les wood . 2023-10-04
MORE AT Google
Omg the best mixed kebabs, never too long for delivery, food always hot quality 👏, staff brilliant totally worth 👌
Karen Hoyle . 2023-09-18
MORE AT Google
I live in the local area and have been using these guys for several years for delivery. I found it strange that the price they said on the phone was different to what the delivery driver said. When I asked the delivery driver for the price today he gave me a different price to the order that was phoned though. I asked him why and he told me I had to pay for the delivery driver directly. I asked the driver why I had a texted stating the price I should pay at which point he chucked my food at my front door. The food from these guys was great and the staff in shop are always helpful. But watch out for the delivery drivers.
Daniel Bricknell . 2023-09-12
MORE AT Google
Delivery drivers add there own delivery charge
Katy Carr . 2023-09-12
MORE AT Google
Food was cold, sauces come with burger meal didn’t get that, asked for no salad in burger got the salad in it. Pizza and chips cold, had to wait 1hr30 for delivery
Mia . 2023-09-08
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Chips and ice cream was lovely thank you
Chester . 2023-08-29
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The food was late and the restaurant wasn’t very helpful when I called. The chips were soggy and the kebab had no salad.
Zara . 2023-08-28
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Was so cold and tasted like it had sat there for a while
Leo . 2023-08-24
MORE AT Just Eat
I will never, for as long as I live buy anything from this place again! Placed our order on justeat, they missed a kebab on the order, we called the place to ask for a refund or the missing food sent out. Every time they had no argument they claimed they didn’t understand and then told us it was impossible that the food wasnt there and called us liars! Absolutely horrendous service, food was stone cold, took 2 hours to be delivered and called a liar because they made a mistake. Dont even bother!
George Newton . 2023-08-21
MORE AT Google
Took the money but did not deliver food
sam . 2023-08-04
MORE AT Just Eat
The food was absolutely delicious but unfortunately your driver was incredibly rude. I gave instructions as I did not want your driver to enter the man part of the garden as we have three big dogs. I listened out for him and met him at the gate for this reason but his attitude was awful complaining about the phone reception and where we had chosen to locate our bell??? Very strange. For this reason we won't be ordering from you again.
Mark . 2023-07-24
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This place had improved I’ve actually been enjoying the food from here,,, I gave a negative review bout a year ago,,
Leon Stapleton . 2023-07-24
MORE AT Google
Just wish they wouldn’t make promises of a delivery time and never keep to it. Food is lovely, just always late
Jon . 2023-07-23
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I won’t be reviewing the food as I decided to not order in the end due to the customer service. The person that gave me service was uninterested and unprofessional. They hadn’t took my order correctly and progressed to get annoyed at me after we tried to correct the order with them. We decided to leave after this.
Nathan Marsden . 2023-07-20
MORE AT Google
Beautiful pizza and sides as always. We love this takeaway. Always fantastic
Louise . 2023-07-14
MORE AT Just Eat
Fantastic chicken kebabs always
Louise . 2023-07-14
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They didn’t deliver my whole order. When I called to get this corrected, they were rude on the phone and said the would just “sort it next time”. When i said I wanted the items I ordered he said he was “too busy”. I insisted i get what I ordered and he said fine, it will be “half an hour”. We were never delivered the missing items
Amy . 2023-07-02
MORE AT Just Eat
Beautiful as always. We order every week and it is always so good
Louise . 2023-06-20
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Beautiful food as always. We love all the pizzas and kebabs. Fries are lovely too
Louise . 2023-06-09
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Food was cold order was wrong no sauce in chips or in the wrap no cheese on chips
Hannah . 2023-06-06
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one persons food was cold. my shish kebab was fatty and gristly. chips were cold.
Abi . 2023-06-03
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Can’t keep leaving them bad reviews everytime. It’ll look like I’m being picky. But food was late and stone cold. If I wanted to use my oven I would of cooked and not ordered take away. Sorry guys but this keeps happening to us. And think it’s not fair. I love the food here too. But there’s always something wrong. Wrong order, food cold, not the right sauces in pizzas.
Emma . 2023-05-27
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Food was 30min late to my requested delivery time, Wrap that i ask for no salad, came with salad.
Leo . 2023-05-27
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Not able to choose salad on the combo kebab. Very unhappy as came dry just pitta donor n chicken BORING!!! Good job I had salad on mine so we shared mine
Elaine . 2023-05-20
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Both our kebabs and chips were hot and very tasty. They did not disappoint. 5 out 5
Louise . 2023-05-18
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Hot wings were meant to have fries as well as ordered a meal, but did not receive fries...
Stacey . 2023-05-13
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Nice salad, plenty of it. Good yummy din dins
JAY . 2023-05-06
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It was still hot and very nice, but late by 20 mins. The food is always delicious, we could have more salad with the kebabs next time *****
Louise . 2023-05-05
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The food was cold the driver was every rude to me and they said in a rude way that I did not older I’m ever angry about this
abbie . 2023-05-03
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Didn’t read my messages, chicken wasn’t good I’m afraid.
Kevin . 2023-04-30
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Late being delivered. Kebab was nice. The doner meat and chips were drowned in sauce. We didn't really want sauce but the app did not give the option for no sauce so if anyone reads this put in notes you don't want sauce on your doner meat and chips
Steph . 2023-04-28
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No cheesy crust after paying for it… half hour later than delivery stayed… usually really good but can’t even ring them tonight
Mel . 2023-04-24
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Really great food, ordered a few times and never disappoint
Rachel . 2023-04-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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