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3.5

Based on 59 opinions finded in 1 websites

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Nº 2970 in 4016 in Birmingham

Nº 284 of 345 Other cuisines in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH..chocolatechicken
Score
OpinionsNoteTripAdvisor593.5

comment_iconOpinions

The food was delicious! Lots of options and reasonably priced! The staff were so polite and friendly in the Nottingham branch, especially Anju who was so warm and went out of her way to make us comfortable. Will definitely be visiting again!

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Explore22056144335 . 2024-08-12

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Always enjoyed the food here. Served by a very friendly lady called Pooja who went out of her way to make us comfortable. Seating is comfortable and indoor and outdoor

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Getaway23513724860 . 2024-07-20

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Walking around after dropping off the car at the garage and I came across a board saying 50% off the whole menu opening off! So I thought, why not... In short, Deco', is very nice and luxurious. Service, kind and professional staff, very welcoming. Food is very tasty and presented well. I had the 'english nashta' it was so good, I only remembered to take a pic' half way through... Offer ends 15th July, and I'll definitely be making good use of that.

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Habibur R . 2024-07-05

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Most horrible !!!! You order for chicken biryani and this is what I get . Just some white rice thrown into a box with bit of chicken gravy with a tiny piece of chicken It isn’t a Indian restaurant. It’s terrible food too . Please don’t bother wasting your money

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Keira30 . 2024-04-22

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I visited today for breakfast between 10am and 11:30am. I ordered Alloo paratha and hot chocolate. I placed the order at 10am and got my Alloo paratha after 20/25mins which is great. The hot chocolate was reminded at 10:30/10:45 and 11am. The staff were EXTREMELY RUDE! Instead of her apologising that it’s delayed for an hour now I will either get it for you or give it on the house she started arguing with me and saying we have to wait. I mean what kind of attitude is this?!! After all that she said have a refund and gave me £2. I turned around and said it’s £3 at lead give me the correct money back. She said I’m being rude! How does this make any sense?! End of the day I am a customer and if she cannot serve properly then she shouldn’t be working here. And apparently she is the manager - well I don’t think she should be the manager if she cannot speak to her customers appropriately. It’s not the first time this has happened. It’s just not fair when you are the customer and you get treated like this even though it wasn’t your fault. I didn’t demand to be handed a hot chocolate instantly. She said it will take 15/20mins I said no problem. But when it’s been over an hour and you’re still waiting for a hot chocolate. How can you explain this?!

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Garfield . 2024-02-09

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Breakfast so delicious comes with spicy sausage, egg, toast , aloo tikka and beans. Great value for money finished off with a lovely cup of.

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sunder33 . 2024-01-02

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Karak chai hall green. I placed a phone order on sunday 31st december. After 35 mins of waiting for my order they tell me they have no beans left for the english breakfast when paying. If this was the case i could have been told over the phone when i was ordering and i would not have placed the order. Im disappointed at the attitude and customer service at this place and this is not the first time this has occured. I waited a total of 45 minutes to get my order, this is appauling. The staff are lousy and rude. Do better

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unknownmj_ . 2023-12-31

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beautiful food went with freinds theres a lovely boy who takes ur order very polite and respectful highly recommend to go again

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Companion08913718882 . 2023-09-28

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beautiful food and nice workers and quick service and good prices highly recommend to take your family down to karak chaii

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a m . 2023-09-28

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staff are really rude and the manager aswell. they got my order wrong and kept rolling their eyes at me and other customers the hot chocolate tastes horrible aswell and they were speaking in a rude tone. don’t come here! they need to sort themselves out!

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urini h . 2023-09-18

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Hot Chocolate is a waste of money I thought they gave me warm dish water with cream on top Tge food Thali was okay for a single person eating and the milk cakes are nice too. I would forget the Hot Chocolate it’s a waste of money

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Odyssey30643499049 . 2023-07-26

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Loved it! Hot, fresh and served with a smile. So glad Leamington has a place like this. Our little one had a great introduction to Indian street food.

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Morebster . 2023-05-31

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We really wanted to like this place (they do some of our favourite foods) after walking past it one evening and then coming back a few days later especially for it. The portions are tiny child like portions and the pricing is expensive for what you get. We had to go and get something else to eat elsewhere after here.

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sunnydingo . 2023-05-15

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Decided to try this place for the first time having tried a similar chain on ladypool road Ordered various options including the omelette wrap. A vadapav Chicken tikka sandwich and a few others. The chicken tikka sandwich was ok and probably the best thing of the lot. The vadapav was odd it was very dry and had this frozen cold hard bit sandwiched in the middle which ruined the taste. The omelette in really bland and tasteless sadly. The Mogo chips were nice but there was only 6 of them so not a great portion. Overall this looked really nice decor wise and had a great looking menu but found the food to be a little bland and just average. Having tried quite a street food places around south birmingham it didn't quite meet expectation.

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R175 . 2023-02-24

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I do think they do the best tea in Birmingham but the customer service is awful! I use the Hallgreen branch and even for a small order your waiting 30 plus minutes. Really need to sort this out, I do feel for the staff as some customers are very rude because of the waiting time!

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SA23232323 . 2023-02-02

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Fresh breakfast with a crispy prata ….. yum yum. Friendly staff . Clean place . Nice to meet friends , take your family or work . Could be a bit warmer as door remained slightly open .

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394billalr . 2022-12-03

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Today I stood near the counter to just buy one chai . No one in front of me . The girl on the counter nor did aknowledgable me nor did say a thing . Continued to process some take away orders she even took a order over the phone for a customer, I stood there feeling embarrassed and left without ordering anything . Please check your cctv for today 30th September 9:20am . Very bad service . I then went to chaiwala to buy myself a tea .

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fmalcolm27 . 2022-09-30

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This branch opened recently in Ealing and it's my second visit. i do love the karek chaii and also tried butter chicken and chips which is sooooo delicious and such a lovely portion. Full of flavour and ok to feed kids without having to worry about the spice content. The staff are so bubbly and helpful and make you feel like part of the Karek Chaii family. Will definitely be visiting regularly

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Jamila V . 2022-08-24

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management stick their dirty fingers in the drinks to see if there warm enough before being served and all your other disgusting trade secrets. Absolutely disgusting, completely haram practices, you should be ashamed. Management have no respect for females, giving them disgusting pet names, unprofessional and inappropriate.

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402parveenb . 2022-06-27

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This place looks clean, trendy and nice but it really isn’t! We didn’t visit at a busy time. The service is extremely slow. We ordered 5 hot drinks and after 20 mins had to ask where our order was. When the drinks arrived they were...

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pepsimax1983 . 2022-01-31

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Looks lovely, service is friendly and efficient ... but each of the three things they made were imperfect. Paronta was too greasy (I think it was a packet Paronta, Shaana), bits in chaat were stale, and the replacement tea was too bitter. (The first one...

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SunnyG15 . 2022-01-30

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I was attacked with my family at this place by a low life drug dealer called Yassar Farooq at this place. The staff and owner refused to be the witnesses instead they supported the culprit. He was welcome there after it all and we were...

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strangerm81 . 2022-01-07

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I moved close to Karak Chaii three years ago and I wanted to make a point of giving a glowing review because I am so thankful I am so local to this place! I get deliveries from here but also pop in for food or...

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Vicki C . 2021-12-14

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I went to this restaurant to have cup of chai, then I thought I might as well have a aloo paratha, well when it arrived I was shocked how small it was, it was a kids portion the paratha was so dry they didn’t use...

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Sukhjinder K . 2021-09-25

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We chose this restaurant on Soho Road for a quick lunch. We placed our order over the counter and paid for it. The food was brought after 15 minutes and were very surprised at the size of the portions. They were much smaller than expected...

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Bhaz06 . 2021-08-25

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We want after some shopping in Soho street, service was not bad. Tea was decent, I can have it again. Sandwich was Ok, noting great about it. other food items were Fine, nothing great again.

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339gauravs . 2021-08-19

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I was looking to give 0 stars but unfortunately, or fortunately in your case, I was only able to give 1. After a 40 minute wait, with the hope to eat some food I was introduced to a pile of dog sh*t. Ordered chilli paneer...

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therealistcritique . 2021-04-13

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Paid 40p for cream on a pretty small sized hot chocolate worth £1.80....taste wise it wasn’t even worth a penny sadly. The cream melted almost immediately but somehow the drink itself was lukewarm. Service was quick....so that’s the silver lining I guess.

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MSara44 . 2021-02-13

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This place is an absolute joke! They advertise that they offer NHS discounts however every single time i have been in i get the same excuse, sorry only the manager can authorise nhs discounts. Due to its proximity to my house I have returned, and...

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akhy007 . 2020-12-12

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I went here at 2pm on 6th November to collect a pickup Deliveroo order. The lady at the till seemed a little confused when I told her this, didn’t check my name or order number and rudely told me to wait as they’re getting it...

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vamos369 . 2020-11-06

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A quick breakfast with friends.Interior is beautiful, staff very good and attentive . Karak chaii was delicious as well as the shakshuka and the baklava highly recommended.

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shamzfood . 2020-10-21

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Non Dog Friendly Restaurant, I visited on 22/08/20 morning. Where I brought in my puppy pug and I was holding her, asked if was ok to sit in restaurant and order food with a dog. Unfortunately the person behind the counter couldn’t answer and advise...

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skkainth . 2020-08-23

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I went with my friend for breakfast at Karak Chai. The young lady who was behind the counter was very friendly,attentive & polite. The food & service was excellent as always. Will be going there again👍🏻

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Noor H . 2020-08-21

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So very helpful staff, very friendly, service was quick, food was piping and fresh! A defo must try. Best staff! Sham

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Yaseen1991 . 2020-08-16

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Fabulous place I have been here a. Couple of times now and it’s consistent with food and drinks I have on all occasions been with friends and it’s a fantastic place to chat and eat There’s a great vibe to the place where you can...

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AshMalhotra . 2020-08-05

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Went today with kids. Ordered karak chai , masalla chip, cheesecake and velvet bites Good points . Nice decor and background music. Karak chair and velvet bites on point. Bad points cold chips on the top of dish and got warmer as you reached the...

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apple7890 . 2020-07-19

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Loved everything about it, from the decor to the food everything was served to perfection. The staff were very friendly and the manager is lovely.

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alishau2020 . 2020-03-03

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I recently visited the cafe karak chaii as I have heard so many good reviews about their food, I went as a big group so I expected the food to take its time but I was surprised at the service and how quick our food...

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therealevak . 2020-03-02

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I’ve visited karak chai recently and honestly loved the food and customer service! Their tea was the best I’ve had and masala chips just hit the spot. Overall great atmosphere, food and customer service.

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Nise77777777 . 2020-02-13

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Visited Karak chaii again after a while from my first visit. Food was still amazing but the service was so much better, making for a fantastic overall experience. I particularly enjoyed the new brownie on the menu, it was so rich and moist

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Travellingmar321 . 2020-02-09

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*Fast Service *Chaii 10/10 *Butter chicken chips my fav *Biscoff cheesecake is amazing *nice decor for pics

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jkhaza . 2020-02-09

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Whilst the service is great, the actual chai is awful! They serve it cold and the absolute basics they constantly run out off, like SUGARFREE option! Chaiwala on ladypool road is far superior in their actual chai product. The only resson we go here is...

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SabinaHusain . 2020-01-28

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This is definitely a "if you know you know" type of place. It's located in a residential area so not many wandering tourists about but if you do know about it then you know how great it is! I used to visit Chaiwala until this...

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EEE_1412 . 2019-12-31

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Love this place, great food, good customer service, value for money, come here regularly. Staff always friendly and quick service

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ashasg03 . 2019-12-20

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Such an amazing place to visit, with great food and excellent customer service. Everything from the lighting, decor and ambience to the quality of food, customer service and overall satisfaction of visiting the venue - one great experience. I often go with my family including...

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a3mer . 2019-12-06

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Definitely the best breakfast place iv been to. Love the desi omelette, the chicken tikka in chips, the Shakshuka, the keema rolls, the dhaal, spicy beans, the Prathas, the desserts and hit drinks...everything perfect. Timings always good, service is always good. Alot more options than...

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823alimah . 2019-11-24

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Great Service tonight!! I had the Rockslide Brownie which was recommended by the very helpful and polite waitress who also dealt very professionally with an unreasonable customer at a busy time.. Definitely recommend this place.

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marriedbychoice . 2019-11-06

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Definitely would go back. Chaii is toooooooooooo good. Food is good. Falooda is OK. Not a big fan anyways.

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279moeb . 2019-07-07

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The Karak Chaii was good, that's the only thing I tried really. The service was quick and the prices are good. It was nothing unique though, its just like Chaiiwala to be honest.

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Zainab H . 2019-06-21

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In my opinion, this is the best place in Birmingham to go for tea! I’ve tried Chaiiwala etc and I personally think this place is better. The interior design, the food and the price were amazing but the customer service was exceptional! They really make...

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BeardedMo . 2019-04-27

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The food was ok. The chai was good. The portions are small, snack sized. Been there, done that, not sure I would go back though.

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yaseat . 2019-04-21

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I’ve been a couple of times but today there was a mess up on breakfast, 2 minor mistakes were made, yet the staff apologised like a million times, gave us more food correct order this time, didn’t charge us for the extra food and were...

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Noreen333 . 2019-04-14

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Popped in for a drink as it was a cold miserable morning . Lovely hot drink served promptly , very nice . Lots of others were eating and the food looked fantastic , i shall eat there next time i am in the area ....

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ParrotBimingham . 2019-04-03

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Not too sure- i won't be going again the food was cold and not the best. It took ages to come when it came the toast was half cooked beans cold and the egg was horrible. Only nice thing was tea was expecting so much...

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Misbah Q . 2019-04-01

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I went to Karak chaii and ordered limbu pani and red velvet bites. The limbu pani was perfect , not too sweet and the bites where so delicious cant wait to try the Nutella version. This place has an amazing atmosphere. The menu has a...

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Happyfoodie12 . 2019-03-27

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Lovely atmosphere. Service was good. Food was lovely. Very friendly and pleasant staff. Karak chaii was perfect 👌.

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Zohra A . 2019-03-27

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Really enjoyed ourselves at Karak chaii My family loved the food especially the breakfast the desi shakshuka it was just amazing on another level Karak chaii owner has done the best thing by opening it in hall green as it’s around the corner from my...

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miistahk . 2019-03-26

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Amazing food, prices and service. Particularly love the shakshuka and butter chicken with masala chips

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Travellingmar321 . 2019-03-24

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First visit with my husband. We had the breakfast with the famous butter chicken/masala chips , nimboo pani and the karak chaii (ofcourse!:) ) All the food was served quickly, hot and was fresh! The staff were attentive and on observing them they were quick...

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682neelamb . 2019-03-23

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