Kams Loco in Basildon

Sooooooooooo expensive. Why people don't just go to one of the many supermarkets in town?

My mother went here to top up her gas and electric, firstly they said her electric card wasnt working (it does in everywhere else however) but that was fine so she just topped up the gas. When she got home it hadn't gone on, she went to enter the code on the receipt to activate the top up manually but found she'd been given a transaction receipt and not the one for the top up. She then proceeded to call the shop and politely ask if they could check it their end or provide her with the code she needed. The store denied. Simply telling her to call her provider and that they'd done it all correctly, even though we hadn't said anything of that nature, when she pointed out that she hadnt received the top up receipt they refused to check the transaction had gone through correctly or reprint the receipt or offer any help at all. I work in retail and understand how entitled customers can be, yet i listened to the entire conversation and at no point we're they accused/disrespected or spoken to badly, and still even after being perfectly nice they did nothing to help. Poor customer service. Poor attitudes.

Just had a revamp, large store has pretty much everything you could need without having to visit a large supermarket. Clean shop and friendly staff in newly rebuilt local estate in basildon (craylands). Also has atm outside and automatic doors for wheelchair access. A Few parking spaces are nearby and large pavements out front and alongside. Very easy access via numerous roads into and around craylands and Whitmore way and the dual carriageways.

Good local shop. Stocks most things you need for a top up

Went into the story on Friday 30th and they had all out of date food on their shelfs not to realise when we got home it was 2 weeks out date when i went back with the food they said not their problem, bad service and out of date mouldy food not impressed

Customer service needs improvement. Staff need more training on receiving DHL parcels.

The staff where very nice wood go again

Potato's from craylands shops loco have been no good for the passed 3 mouths 😕

Nice and clean and well stocked, very expensive unfortunately. There's alot of dodgy looking men hanging around out side, but they are not as scary as the children that play near the cash machine that doesn't like dispensing your money.

Nice shop ..very friendly staffs

Great selection of produce. Can get top ups here too for electricity and gas.

Don't use the place much but when I do not disappointed. Clean, tidy,well stocked.

Amazing experience, over the moon

Always have what I need. Again, staff have always been great

Manager is beyond rude to his staff. Do better.

Never had a bad meal from here always consistent fish and chips is very good

Tell me why they sell co-op brand juice there. A. J

First time here clean and tidy inside, the staff lady with the baby was helpful with what I needed

This is the place to be. Boss mans got it all. Anything he don’t have? Boss man will get that. Favourite corner store around the uk no one can change my mind 💯

Wrong information...no pharmacy there,just Nisa shop ,wasted a lot of time using this address to find pharmacy for emergency

Very good selection of items and at a pretty good price considering its a corner shop, not many staff following covid guidelines but most customers were.

Not very pushchair- or wheelchair- friendly, but usually good service otherwise. The shop often has lots of decent special offers and the staff are usually helpful if you need assistance with finding something. If a product is unavailable, they are sometimes able to order it in, so be sure to ask. Would definitely recommend this shop, but hope they are able to make it more accessible in the near future.

Good choice of products, usually busy. Never any problems. Prices are above average but you are paying for convenience. Staff are happy and helpful.

Bought everything I needed members of staff friendly and efficient forgot I bought sugar left it there luckily Becky run out to give it to me

Nice little store with a good choice of food and drink. Free parking for limited cars out side. Open till quite late.and they offer Uber eats delivery.

I love this shop. It's so convenient and they have such a large number of goods that I don't need to go to a supermarket that often.

The staff are always helpful friendly and efficient. Ellie and Becky are polite and always welcome customers with a smile. Good range of quality products and well assigned within the shop. During the current crisis the whole team have been pulling together with the community to provide essential provisions. A hidden gem of a shop 👍

Great row of kams shops in general.

Only problem is these at least 10 items that don't have a price bit annoying

lovely people own it, verry helpful and very friendly got everything you need.

Friendly staff. But could do with pricing things properly. If it's not priced I wont buy hence why 3 stars

Staff are rude , prices are a joke, you won't get a please or a thank you in there, hate using the place !

General small shop pricy and limited stock but can be a lifesaver if need

Uncle Kams is fabulous good food ,unbelievably reasonable

Its local but that really is the only thing this shop has to offer. Overpriced and often out of date stock. Overcharge and often try to short change you. Out of stock, wrongly priced, and poorly stored goods. Rude staff. Avoid.

Nice shop but, service is terrible. Every time I go in there the damn cashier is on the phone. Theres always a couple of owners/managers walking around and just snub you when you ask to get past or get to an item. Customer service - non existent.! Manners costs nothing!

My partner was psychologicaly attacked by one of the staff members. Clearly he's not ok... This store is ups pick up point, my partner came to collect his parcel but the guy could not find it where it is.. started to raise his voice and tell him to leave is he hasn't got anything.very rude service... No manners at all.. don't even want to come back and collect my order when it's in....

Kams is a local shop that probably sells anything you need nice friendly owners that serve the community well if I can't find something they will find for you great prices too for your every day needs friendly and convenient

Its got good variety of produce for a convenience local shop however it also has unpleasant costomers with few exceptions:-)

Staff are always tip top but it is very expensive but it's all down to how bad you want it! The staff often warn me about some of the products and warn me about the extra charge but when you need it I suppose you gotta have it, no complaints at all really.

Its alright but advise shopper to keep an eye on the prices at the till.

Expensive , good for stuff need it right now

Nearest shop to where I am working, seems to have everything I need so far.

Good servive good choice and some surprisingly good prices too

Friendly staff and always helpful

Sells pretty much anything you need here, staff have to deal with a lot of hassle but there still pretty polite.

Nice shop nice staff plenty of variety but prices are going up gradually or price next to goods is different at tills they must be making so much profit with price hike they are getting greedy locals have no choice but the owner had a choice when he bought his Mercedes